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Scheduling Committee Meeting Recap – April 2023

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, April 25 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, April 25, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Martin Vance (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Reserve Committee Chairperson Julie Thornton.

The committee met with Supervisor Inflight Crew Scheduling Matthew Trujillo, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

The Committee is next scheduled to meet on May 23, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Reserve Utilization. April Reserve utilization was around 85%; utilization is expected to increase in the spring/summer. Management continues to discuss an increase in sick leave usage and absence rates. Typically reserves are 60% AM and 40% PM, however in June for SEA/ANC it will be around 50/50. 
  • No Shows. We continue to receive reports of circumstances where 
    Flight Attendants were issued no shows incorrectly based on contactability requirements of the contract. If you believe you are assessed points incorrectly, please follow up with your local AFA representatives.
  • Hotel wait time/assignment. AFA is aware of issues with wait times and transportation. If you are required to share rooms, stay at a non-approved hotel, or wait in the hotel lobby more than one (1) hour, please file a Crew Care Report and contact your local Hotel Committee Chairperson and Scheduling Committee Chairperson. AFA and management are reviewing the processes in place for IROPS and Severe IROPS with the intent to improve wait times and bookings. 
  • Leaves. Leaves will not be offered in June. We expect to see line averages around 79 TFP and 21% reserve ratio system wide. 
  • Van Times. Pilots and Flight Attendants sharing transportation should have the same van times. There were reports of crews waiting in the van for pilots. Pilot Scheduling/Crew Scheduling should coordinate any transportation changes on behalf of the crews. 
  • NavBlue Pattern Bidding. In July we are anticipating adding a new feature that will allow pattern bidding. Look for more information on how to utilize this new option. The PBS Committee is updating help files to be more user friendly. If you need assistance with bidding, please email them. 
  • Charters. Voluntary charters no longer exist. All charter flights will be paid. AFA successfully advocated for this change. 
  • Per Diem. In some circumstances you will see taxed layover per diem based on state/federal requirements. Rainmaker is programmed to process the taxes automatically based on the limits. You can review taxation on CONUS Rates. Company is required by law to process the taxation. 
  • Pilot Retiming Block In/Out. AFA sent a request to Labor Relations and Inflight management asking for communication on when/how pilots are able to adjust block in/out times. Flight Attendants are seeing changes to their rosters and want clarification on the process. Management is reviewing our request.
  • Sick Child/Sick Family (LOA 5 in CBA). California passed a new law that allows Flight Attendants to designate one primary person per year. This person will be designated and the Flight Attendant will receive full protection under the law. Labor Relations and AFA are working on the implementation of this improvement. Look for more information in a future AFA communication. 

What The Committee Is Working On

  1. NavBlue. The PBS Subcommittee asked management for base sits to assist Flight Attendants with bidding. We are waiting for further details.
  2. Crew Access Filters. There is a meeting with Jeppesen scheduled in late April to discuss filters. We expect implementation in a 3rd quarter release. 
  3. Handshake Trades. This change would allow users to post trips for trade on Crew Access and accept/decline offers submitted. We expect implementation in a 3rd quarter release. 
  4. Pairings Survey. It’s been a few years since we submitted a survey on pairing construction. We are discussing survey questions and the possibility of a virtual session or town hall. 

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Air Safety, Health, & Security Committee Recap – 2nd Quarter 2023

Air Safety, Health, & Security Committee (ASHSC)

  • Our AFA Air Safety, Health, & Security Committee (ASHSC) Chairpersons met on Thursday, April 5 to discuss their ongoing program of work to represent Flight Attendants interests related to safety, health, and security in our workplace.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • Reporting safety concerns is more important than ever given the challenges we are currently facing as a workgroup.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Reports (ASAP), and fatigue reports can all be filed through Report It!  Please contact a member of your Local ASHSC if you need assistance.

On Thursday, April 5, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Debi Wallstrom (ANC), David Lake (SEA), KalinLackey (PDX), Brad Young (SFO), Carin Meritt (LAX), and Eva Gatus (SAN).  Also present was MEC ASHSC Chairperson Seth Heiple.

The committee met with Cabin Safety Manager Cari Smith-Allen, Managing Director of Inflight Services Gloria Chow-Vanderwell, Director of Inflight Training & Standards Thomas Kaminski, Infight Policy & Procedure Specialist Kevin Weatherbie, Director of Inflight Safety & Compliance Corey Chestnut, Manager of Inflight Safety & Compliance Johanna Giese, Manager of Inflight Policy & Procedure Kaliko Howell, and Inflight Experience Program Manager Matthew Coder.

The next scheduled Air Safety, Health, & Security Committee meeting is Thursday, July 20, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Potentially adding “keep seatbelts visible” to announcements. This may make it easier to perform seatbelt compliance checks, especially during night flying. The Company agreed to see if other carriers are making similar announcements.
  • Fleet supply bags placed by girt bars. If catering opens a door while a Fleet supply bag or other item is in front of the door the girt bar could be dislodged from the door clips. This concern will be communicated to Fleet.
  • Single Door Catering. The Company is monitoring reports about single door catering. Flight Attendants should be notified when single door catering is going to take place and CSAs should be asking if forward galley catering has been completed with the boarding questions on all flights where the forward galley is catered from the aft. Single door catering may not occur with passengers onboard.
  • Bringing strollers on board. Strollers can be “baggage” in the cabin if there is space for them. However, passengers are pushing their infants in the strollers inside the plane. The ASHSC asked the company to update the policy to indicate that strollers should be configured for stowage prior to being brought on the A/C.
  • Flight Attendant CRM. The ASHSC shared a recommendation to have another program like the D-Check to foster understanding and teamwork in our diverse work group.
  • Equipment check verification. Ideally, we would like to see equipment checks completed prior to boarding. Until that policy change can be implemented, we need a process for verifying equipment checks have been completed prior to door closure. It may also be helpful to have verifications for this and for passenger briefings integrated into B2B.
  • Hearing Conservation Base Sits. Being exposed to high decibels for an extended period of time is a threat to unprotected ears. In order to proactively prevent hearing loss we asked that the Company provided opportunities for Flight Attendants to be fitted for hearing protection at all bases. We’ve also asked that the information about procuring hearing protection be maintained on the Inflight website.
  • Cleaners using A/C flashlights. Flight Attendants have found flashlights not completely secured into their holders and have witnessed cleaners using flashlights during A/C cleaning when the cabin is dark. The Company is aware of this issue and working with Fleet to ensure they have other means of seeing in the cabin when there is no power to the cabin lights.
  • Preferred seats for passengers who use aisle chairs. For safety, seats with fixed armrests should not be designated as preferred seats for passengers with mobility-related disabilities. The Company is reviewing this policy.
  • Attached keyboards. Some tablet keyboards are very thin and built into the tablet cover. The ASHSC asked the Company whether these need to be restricted.
  • Phone clips that attach to the upper seat pocket area. The ASHSC asked the company whether these need to be restricted during cruise.
  • Infants/children lying on the floor during flight. The ASHSC requested that the FAM be updated to state that lying, sitting or kneeling on the floor, with a few exceptions, is not permitted. The Company is reluctant to implement this change.
  • Riding to layover hotels alone. This concern comes up frequently. Unfortunately, we have not been able to come up with a solution the Company will agree to outside of the contractual requirements related to international layovers. However, the Company has recently started to look at some other possible solutions to this long standing problem.
  • Door viewport warning strap MEL. The MEL permites the strap to be missing or taped in place if damaged/inoperative. We do not have a safe procedure for operating without a functioning warning strap so we recommend that Maintenance keep the straps widely available for rapid replacement. It would also be helpful to have alternate procedures in place for A/C operating with warning straps on MEL.
  • Child Restraint Systems in seats with airbelts. It can be difficult or impossible to safely install a CRS in a seat with an air belt. The company will test CRSs in these seats to determine whether a change in policy is needed.

What The Committee Is Working On

  1. Lighting.  We continue to work with a company on developing simpler and safer cabin lighting standards.
  2. Personal Conduct and Work Performance Section of the FAM. Encouraging the Company to simplify this section so it makes better sense in the current environment, including the implementation of the new break LOA.
  3. Contents review of both the F/A Kit and the Stationary Kit. The ASHSC is working  with the Inflight Service Committee to provide feedback to the Company about the contents of the kits. We want to ensure they contain necessary items but do not have items taking up space which are not used.
  4. Coordinating Base Safety Meetings. The ASHSC is working with Inflight and Safety Management to continue the practice of holding safety meetings at all bases twice a year. Please consider signing up to attend or submitting a safety concern for discussion when you see the invite from Base Leadership and your Local ASHSC.

We Want to Hear From You!

If you’ve experienced a safety-related issue, please help the committee to advocate for improvement and change by filing a report.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Program (ASAP) reports, and fatigue reports can all be submitted using ReportIt!  If you’re not sure what type of report to file for a particular situation or need help, please don’t hesitate to contact a member of your Local ASHSC.Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local ASHSC is your voice to management.  You can find our contact information on the ASHSC page of the AFA Alaska website.

Scheduling Committee Meeting Recap – March 2023

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, March 28 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, March 28, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Reserve Committee Chairperson Julie Thornton.

The committee met with Director of Inflight Crew Scheduling Sara Cook, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

The Committee is next scheduled to meet on April 25, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • PDX departures. There was a rumor being circulated in PDX that departures were being reduced. Management was unaware of these changes but indicated they are always reviewing the needs of the customer and business model. 
  • No Shows. There were some circumstances where flight attendants were issued no shows incorrectly based on the contactability requirements of the contract. If you believe you are assessed points incorrectly, please follow up with your local AFA representatives.
  • Hotel wait time/assignment. AFA is aware there are issues with wait times and transportation. If you are required to share rooms, stay at a non approved hotel, or wait in the hotel lobby more than one (1) hour, please file a Crew Care Report, and contact your local Hotel Committee Chairperson and Scheduling Committee Chairperson. 
  • Leaves. Leaves are being offered in May. Crew Planning will assess if there are any future needs in the summer months at a later date. 
  • Van Times. Pilots and Flight Attendants sharing transportation should have the same van times. There were reports of crews waiting in the van for pilots. Pilot Scheduling/Crew Scheduling should coordinate any transportation changes on behalf of the crews. 
  • Winter Storms. All of the AFA tickets were reviewed and a debrief was conducted. We are looking at other technology such as the ability to text crew schedulers or have crew schedulers’ in a domicile. 
  • Staffing. Crew Scheduling is utilizing reserves around 88%. They utilized personal drops instead of increasing the TSN. Sick leave is trending around 11% and the company has a goal of 8%. 
  • Crew Schedulers/Supervisors. There are thirty-six (36) crew schedulers and the department has room for more growth. There are four (4) supervisors and an open position will be posted for Manager of Inflight Crew Scheduling. Crew Schedulers receive 3 weeks of classroom training and 12 weeks on the job training.

What The Committee Is Working On

  1. NavBlue. The PBS Subcommittee asked management for base sits to assist Flight Attendants with bidding. We are waiting for further details.
  2. Crew Access Filters. There is a meeting with Jeppessen scheduled in late April to discuss filters. We expect implementation in a 3rd quarter release. 
  3. Handshake Trades. This change would allow users to post trips for trade on Crew Access and accept/decline offers submitted. We expect implementation in a 3rd quarter release. 
  4. Pairings Survey. It’s been a few years since we submitted a survey on pairing construction. We are discussing survey questions and the possibility of a virtual session or town hall.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Human Rights Committee Meeting Recap – 1st Quarter 2023

Human Rights Committee

  • Our AFA Human Rights Committee Chairpersons met on Friday, March 24, to discuss their ongoing program of work to advance human rights within our workplace and community.
  • The Committee also met with management to receive updates on what progress has been made on concerns that had been previously brought forward and address new concerns that have come to light. 
  • If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

On Friday, March 24, our AFA Local Human Rights Committee Chairpersons met to discuss their ongoing activism to build awareness and effect change within our workplace and community. Representing you at the meeting were Sylvia Newbill (PDX), Erika Daniel (SAN), James Ikehara (SFO). Also present were MEC Human Rights Committee Chairperson Chip Hestle and MEC Secretary-Treasurer Linda Christou.

The committee met with Managing Director of Inflight Operations Michaela Littman, Managing Director of Inflight Services Gloria Chow-Vanderwell, Seattle Director of Inflight Base Operations Jenny Bookert, Director of Diversity Equity & Inclusion James Thomas, Diversity & Inclusion Specialist Sarah Keimig, and Access/Diversity Program Manager Steve Nelson from management.

The committee is next scheduled to meet with management on Tuesday, June 13, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Virtual Listening Sessions. Local Human Rights Chairs will facilitate virtual listening sessions in each base with management, allowing flight attendants to discuss diversity and inclusion topics and concerns. The next session is scheduled for April 20, 2023 with SAN Human Rights Committee Chairperson Erika Daniel and SAN Inflight Supervisor Saua Case. Management will communicate future dates and times to all Flight Attendants.
  • Monthly Conference Calls. AFA International began monthly conference calls for Human Rights Committee Members from across our union to share information and coordinate activities.
  • Hosiery/Socks Accessibility. The previous IMD alert with hosiery/socks resources will also be added to the uniform ordering site. The Zappos Shoes link is now located on the uniform ordering site as well.
  • Volunteer Events. Members of the management Diversity, Equity, and Inclusion team discussed the ability for Flight Attendants to volunteer at events throughout our system. Information can be found on Alaskasworld within the Employee Resources/Care Community Involvement link. This leads to the Benevity.org page where Flight Attendants can sign up to volunteer for events locally as well as throughout our system.
  • Further Collaboration. The DE&I team will continue working along with inflight management and the Human Rights Committee on base visits, upcoming events, and activities sponsored by DEI or Business Resources Groups (BRGs).

What The Committee Is Working On

  1. Exploring Collaboration and Shared Goals. Working with the DE&I department to build relationships with the company Business Resource Groups (BRGs) to find areas where we can join together to advance human rights within the scope of each group.
  2. Base Newsletters. Publishing information in each base on monthly human rights activities and scheduled events.
  3. Supporting Passengers. Discussing reports of some of passengers traveling between certain city pairs without a clear plan or assistance upon arrival at their destination. The Human Rights Committee and management are currently working on potential resources our Flight Attendants can use to help in these circumstances.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Human Rights Committee is your voice to management. You can find our contact information on the Human Rights Committee page of the AFA Alaska website.

Reserve Committee Meeting Recap – 1st Quarter 2023

Reserve Committee

  • Our AFA Reserve Committee Chairpersons met on Thursday, March 9 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
  • The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
  • Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues. Please don’t hesitate to reach out!

On Thursday, March 9, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Heather Reier (ANC), Teran Eason (SEA), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN).  Also present was MEC Reserve Committee Chairperson Julie Thornton. The committee also met with Inflight Crew Scheduling Director Sara Cook and Inflight Crew Scheduling Manager Matthew Trujilo.

The committee is next scheduled to meet on Thursday, June 8th.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Planned Initial Training classes for the remainder of the year. Class 3 and Class 5 were canceled, however management still intends to hire additional Flight Attendants. The number of classes and specific number of students in each class is dependent on delivery of new aircraft.
  • Increase in requests for assistance with PBS and bidding from new hires. Exploring ways to provide additional training and support in this area.
  • Crew Scheduling management changes. Sara Cook was promoted to Director of Inflight Crew Scheduling and four new Crew Scheduling Supervisors are onboarded. Management is in the process of hiring an additional manager to support operations. 
  • Issues and glitches with Crew Access affecting Reserve Flight Attendants. Reviewed where known issues are documented and newly added/fixed issues. 
  • Review of upcoming update to Crew Access software. Includes associated fixes to current issues and other improvements, and prioritization for programming fixes.
  • Probationary Flight Attendant support through the Probationary Buddy Program. Buddies are very busy supporting new Flight Attendants. Reminder to refer Probationary Flight Attendants to their Buddy for contractual questions.
  • Increase in lineholders picking up reserve days. This resulted in some increased flexibility for Reserve Flight Attendants.
  • Review of reserve utilization statistics. Reserve utilization is approximately 82% in all bases. Reserve coverage is anticipated to be approximately 21-20% for the remainder of Quarter 1 and Quarter 2.
  • Request for management to decrease the Adequate Reserve Coverage (ARC) maximum. Goal of providing additional flexibility for shifting reserve days. Management agreed to review possible changes.
  • Review of contractual language related to Reserve Flight Attendants calling in well.
  • Reminder of the AFA Alaska Online Support Center. New hire Flight Attendants can report issues, raise concerns, or ask questions.

What The Committee Is Working On

  1. Assisting Probationary Flight Attendants Through the Probationary Buddy Program.   Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Probationary Buddy program.
  2. Addressing Reserve Contractual Concerns.  Researching and investigating reports from Reserve Flight Attendants and actively ensuring management is complying with our contract.
  3. Developing Additional Tools & Resources for New Flight Attendants.  Working to create documents to provide user friendly, easy-to-digest resources about the Collective Bargaining Agreement and other job-related information for new Flight Attendants.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Reserve Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.

Scheduling Committee Meeting Recap – December 2025

This message is for pre-merger Alaska Flight Attendants On Tuesday, December 16, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met virtually to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Melinda Jorge (SEA), Melodie Anderes (PDX), […]

Reserve Committee Meeting Recap – 4th Quarter 2025

This message is for pre-merger Alaska Flight Attendants On Thursday, December 11, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Conner Gallager (SEA), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present […]

Inflight Service Committee Meeting Recap – 4th Quarter 2025

On Thursday, December 4, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work in representing our Flight Attendants and advocating for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX pmAS), and Andrew Malone (SAN). MEC […]

Joint Contract Negotiations Session 10 – December 2025

The Joint Negotiating Committee (JNC) met with management this week to continue bargaining sessions in Seattle, WA. Discussions focused on narrowing issues in Leaves of Absence, Association General, and reviewing vacation provisions as part of the joint contract process.

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