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Modification of Section 10.S – Pre-Cancellations

Master Executive Council (MEC)

  • AFA and management have recently come to an agreement to provide better clarity as to how pre-cancellations and reassignments are confirmed in advance of the first day of a sequence.
  • The agreement expands existing pre-cancellation language and provides protections to Flight Attendants in how Crew Scheduling handles a number of additional situations.
  • The new language goes into effect at midnight on Saturday, October 1, 2022.  If you have any questions, please contact your Local Scheduling Committee for more information.

AFA and management started discussions in 2018 regarding reassignments and pre cancellations related to Hurricane Lane, during which Crew Scheduling was found to be reassigning trips out of seniority order.  The issue was referred to the Alternative Dispute Resolution (ADR) process, agenda item 044-18A.  The parties discovered the language needed further clarification to assist Flight Attendants and Crew Schedulers on how to apply the provisions during these critical events as it relates to pre-cancellations, retimes, flight routing changes and aircraft downgrades that are confirmed in advance of the day of departure (i.e., first day) of a sequence.  Though conversations with management about the issue were ongoing, the ability to make significant progress in resolving the issue was hampered by COVID and network restructuring over the past several years.

The product of those discussions resulted in the following letter of agreement (LOA), AFA SLOA 2022.09.09 Modification of 10.S Pre-Cancellations.  Please take time to review this agreement so you are aware of your contractual rights and obligations.  As part of the agreement, the following situations will now be handled according to the pre-cancellation provisions our collective bargaining agreement:

  • All retimes of the departure time of the first flight in a sequence
  • All retimes involving the arrival and/or departure times of any flight in a sequence of greater than two hours (2:00)
  • All retimes involving the later arrival time of the last flight in a sequence of greater than fifteen minutes (0:15)
  • A Company flight that is cancelled from a Flight Attendant’s line of time in advance of the day of departure even if such flight is replaced by a Capacity Purchase Agreement (CPA) flight operated as or on behalf of Alaska Airlines (e.g., Horizon Air, SkyWest) with the same flight number and/or routing as the cancelled flight. 

The new language contained in the LOA goes into effect at midnight on Saturday, October 1, 2022.  Our MEC, Scheduling Committee, and Grievance Committee appreciates each of you filing reports and giving us the opportunity to carve out clarifying language that will support you going forward.

Questions?

If you have any questions about the letter of agreement or associated changes, please contact your Local Scheduling Committee.

Scheduling Committee Meeting Recap – September 2022

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, September 27 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, September 27, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, and MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey. The committee met with Inflight Crew Scheduling Duty Manager Sara Cook, Director of Crew Staffing Nicholas Giles, and other management representatives from Crew Planning and Crew Scheduling.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Concerns with charter bidding and ferry flight numbers that were not supposed to be in bid packets. These were pay protected under Section 10.W.  Crew Planning is developing processes to ensure compliance. 
  • Vacation bidding first round awards are posted.  Questions about whether the bidding instructions for vacation are adequate.   If not, what would Flight Attendants like to see added or removed. 
  • Preparations for winter operations.  Reminder to review Irregular Operations including but not limited to Section 8.S and 10.S.
  • New managers, supervisors and crew schedulers are joining Inflight Crew Scheduling. The committee reviewed that they do receive contract training, on the job training, work with instructors and high level crew access/crew exchange processing training.  The committee welcomes each of them to the department and look forward to working with them. 
  • Hotel and transportation issues.  Some Flight Attendants were required to vacate hotels during irregular operations in Newark.  This concern was referred to the Alternate Dispute Resolution (ADR) process as AFA believes there is a clear violation of the contract.  There are still reliability issues with some hotel transportation and are reviewing all concerns.
  • Upcoming large schedule reduction for flights operating on Thanksgiving.  This will affect layovers and holiday pay.  We will see more pairings with minimum pay rules that include EOR and MSM.  Want Flight Attendants to be aware of these changes. 
  • Asking for 4 position pairings (A/B/C/D) from Crew Planning.  This is under review. 
  • Line holders picking up reserve days may be sent to CARE Retreat as a reserve assignment.  Refer to the CARE Retreat LOA. 

What The Committee Is Working On

  1. Reassignment Flow Chart.  Scheduling Committee Members reviewed a draft of the reassignment flow chart and it has been moved forward to the final stages of review and approval.  Refer to sections 10.R and 10.R.5 of our CBA.
  2. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life options.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  3. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc.
  4. Updating Crew Access videos.  Working with management and ITS to update the Crew Access instructional videos to reflect updates and changes to the user interface.
  5. Pre-Cancellation/Modification of Section 10.S LOA.  Working to familiarize Flight Attendants with the changes and update the flow chart.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Inflight Service Committee Meeting Recap – 3rd Quarter 2022

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Wednesday, September 21 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • Management continues to experience challenges in many locations that are affecting the correct loading on onboard catering supplies and retail products.  Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!  

On Wednesday, September 21, our AFA Local Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN).  Also present was MEC Inflight Committee Chairperson Stephanie Garnett.  The committee met with Inflight Experience Program Manager Matthew Coder, Managing Director of Guest Products Todd Traynor-Corey, and other management representatives from the food & beverage, catering operations, and inflight mobile teams. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • The main topic of discussion was the ice issue. It is now currently being addressed by management with an in-depth focus to determine the root cause.  Failure of ice provisioning, quantity, and quality has contributed to a lack of confidence by Flight Attendants in the catering operation. 
  • Management is considering upgrading first class product, specifically food and service, to allow Alaska to be more competitive.  Attention to providing Flight Attendants the opportunity to be successful needs to be taken into account when changes are being contemplated.
  • Plastic food toppers should be returning, first class menus are scheduled to return also, and upgrades in the snack basket number and quality of products are expected.  A new Bloody Mary Mix is being researched.  Again, we are dependent upon the supply chain. The committee recommends a soft launch for new products.
  • At this time management has confirmed the small cans of soda are here to stay.
  • Revision of the layout of the seatback card has been requested and would include alaskareceipts.com and not include pictures of non-available fresh products interspersed with what is actually offered onboard without pre-order.
  • Refreshed interior enhancements of the 737-800 were presented by management.  The first aircraft will probably be on-line in mid 2023 or sooner. 
  • Satellite Wi-Fi will be coming to most of the fleet in several months (depending upon supply issues) with the exclusion of the 737-700.  
  • The Hawaii arrival announcement has been changed and there are some minimal changes to the service announcements as well.  The service announcements will advise passengers that certain retail items are available for purchase.  
  • The State of Hawaii is interested in a digital arrival agriculture form and the company is working with them to bring this to fruition. At the inception, paper forms would be available onboard as well.

What The Committee Is Working On

  1. Addressing ice issues.  Continuing issues reported through Block2Block and other reporting channels, voicing Flight Attendant frustration with the quality and quantity of ice are continually brought forward. We are focusing on holding management accountable for not providing a basic component for required service.  
  2. Providing input on tools necessary for optimum service is currently pinpointed.  The committee is requesting new trays that are sturdier and more suited for delivering service items. In addition, a request to management has been made to research and replace the carafes as soon as possible.  The committee’s focus is to remind management to recognize that the Flight Attendant needs for appropriate tools should be prioritized in management budgets. We will continue to make management aware that tools are a necessary part of doing business. 
  3. Advocating for realistic service levels.  The committee continues to advocate against the addition of a third beverage cart on premium long-haul flights based on operational and logistical factors.

We Want to Hear from You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block.  If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website. 

Reserve Committee Meeting Recap – 3rd Quarter 2022

Reserve Committee

  • Our AFA Reserve Committee Chairpersons met on Thursday, September 8 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
  • The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
  • Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues.  Please don’t hesitate to reach out!

On Thursday, September 8, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants.  Representing you at the meeting were Haley Hirsch (ANC), Conner Gallagher (SEA), Megan Zablan (PDX), Camile Caldwell (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN).  Also present were MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill and MEC Vice President Brian Palmer.  The committee also met with Inflight Crew Scheduling Duty Manager Kiana Shaw from management.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Plans for Initial Training classes for the remainder of the year and next year.  Management has indicated intent to hire more Flight Attendants but specific numbers will be dependent on other company growth factors.
  • Anticipated return of service flights to Initial Training.  Management is still working out details.
  • Top causes of occurrences for probationary Flight Attendants.  Recent increase in issues with forgetting to check in for trips and APSB on Block2Block and requirement to physically be in base while on call during Reserve Availability Periods (RAP).
  • Support for probationary Flight Attendants through the Reserve Buddy Program.
  • Increase in requests for assistance with PBS and bidding.  The committee is seeking ways to provide additional training and support in this area.
  • Reminder to new hire F/As about AFA Alaska Online Support Center to report issues, raise concerns, or ask questions.
  • Increase in lineholders picking up reserve days which has resulted in some increased flexibility for Reserve Flight Attendants.
  • Review of the Master Executive Council (MEC) letter to management regarding proportional domicile staffing. 
  • Management staffing within Crew Scheduling.  Four new Crew Scheduling Supervisors will be hired to help support operations. 
  • Review of reserve utilization statistics.  Reserve coverage is anticipated to be at approximately 21-22% for the remainder of the year.
  • Request that management provide additional flexibility for reserve day shifting by decreasing the ARC maximum.  Management agreed to review possible changes.
  • Ongoing concerns with hotel information not being loaded into Crew Access by the time a Flight Attendant arrive in a layover city, despite management having several hours to arrange for the hotel.  Please report these issues through the AFA Alaska Online Support Center so that AFA representatives can follow up with management. 
  • Review of reserve-related scheduling issues that have occurred recently.

The committee is next scheduled to meet on Thursday, December 1.

What The Committee Is Working On

  1. Assisting Probationary Flight Attendants Through the Reserve Buddy Program.   Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Reserve Buddy program.
  2. Addressing Reserve Contractual Concerns.  Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management is compliant with our contract. 
  3. Developing Additional Tools & Resources for New Flight Attendants.  Working to create a plan to provide more user friendly, easy-to-access resources about the CBA and other job-related information for new Flight Attendants.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Reserve Committee is your voice to management.  You can find our contact information on the Reserve Committee page of the AFA Alaska website. 

Uniform Gender Expression Survey

AFA International

  • Everyone should be able to dress and express themselves at work in a manner that is reflective of their true self.
  • AFA is working with other aviation unions and PRIDE@Work to ensure that all Flight Attendants are supported in exercising our rights. 
  • Your participation in the Uniform Gender Expression Survey will help to identify where discrimination exists and improvements to uniform choices, policies, and guidelines need to be made.

In order to make sure that Flight Attendants are able to express who we are, it is critical that we understand the importance of gender expression, and ensure our airlines provide equal opportunity to dress and present ourselves in ways that reflect who we are.  This is critical to creating a supportive culture, which in turn allows each of us as Flight Attendants to do our job with pride and comfort.

Companies should understand this issue ultimately affects the bottom line. Disallowing Flight Attendants to dress and express in ways that align with their genders is communicating that they are not valuable as employees. Providing this flexibility across carriers or the industry, will send a signal to other industries that we support and advocate for all people. Further, this will impact not only retention of current Flight Attendants, but will also result in recruiting a wider range of skilled Flight Attendants to this industry. 

While movements are happening, and policies have been changed, we need EVERYONE to have the opportunity to express themselves.

AFA is working with other aviation unions, and PRIDE@Work to identify these issues together and make sure that we are protecting all Flight Attendants so that we are able to be seen and heard and are able to dress in the way that makes us feel seen in our place of work. 

This survey is being conducted to identify those who are feeling discriminated against in the workplace in regards to uniform choices, uniform policies and guidelines at their airlines. 

It is also worth noting that many workplaces already have these opportunities and protections in place for every employee, based on EEOC Protections Against Employment Discrimination Based on Sexual Orientation or Gender Identity.  We want to make sure Flight Attendants are fully supported in exercising our rights. 

Click here to take the survey >>

Thank you in advance for your participation!

Hotel Committee Meeting Recap – March 2026

On Monday, March 9, our AFA Local Hotel Committee Chairpersons met in-person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX pmAS), and Kanani Vallot […]

Inflight Service Committee Meeting Recap – 1st Quarter 2026

On Thursday, February 26, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work in representing our Flight Attendants and advocating for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX pmAS), Gary Manoi (LAX pmHA), Andrew […]

2026 AFA Board of Directors Convention Recap

The 2026 AFA Board of Directors Convention concluded on Wednesday, marking the end of an engaging and productive three days. Delegates participated in a full agenda: hearing from elected officials and union leaders, joining a spirited picketing event at PDX to support Horizon Flight Attendants in their contract fight, honoring the achievements of AFA award recipients, electing […]

Reserve Committee Meeting Recap – 1st Quarter 2026

This message is for pre-merger Alaska Flight Attendants On Thursday, March 5, representatives from our pre-merger Alaska AFA Reserve Committee Chairpersons met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Conner Gallager (SEA), Anthony Eskander (PDX), Meghan Casey (SFO) & MEC Reserve Committee Vice Chairperson—New Hire […]

2026 AFA Board of Directors Convention: What You Need To Know

Next week, our Master Executive Council (MEC) Officers, Local Executive Council (LEC) Presidents, and several other LEC Officers, Committee Chairpersons, and Committee Members will attend the 53rd Annual AFA Board of Directors (BOD) Convention in Portland, Oregon. They will join representatives from other AFA airlines to address our Union’s business at the international level. Watch […]

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