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Hotel Committee Meeting Recap – February 2025

Hotel Committee

  • On February 10, our AFA Hotel Committee Chairpersons met to discuss their ongoing work to protect and improve the quality of hotel accommodations and ground transportation providers for Flight Attendants.
  • The Committee met with management to discuss current trends and concerns regarding layover hotels and transportation.
  • If you encounter problems or have positive feedback about hotels or transportation, please report it through the feedback function in the MyCrewCare app. Your feedback is crucial as it provides the Committee with essential data to support keeping high-quality hotels and push for change when conditions are unacceptable.

On Monday, February 10, our AFA Local Hotel Committee Chairpersons met for our first meeting of the year to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich chairing the meeting. MEC Vice President Brian Palmer and MEC Vice President-elect Brice McGee also joined the meeting.

The committee met with Crew Hotels & Administration Manager Nichole Turner and Crew Hotels Support Specialist LaFay Williams from management.   

The next scheduled Hotel Committee meeting is Monday, March 10.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

  • Van Times: It’s been reported that the van times for Flight Attendants and pilots have differed (by an average of 10 minutes) in certain layover cities, even though both workgroups use the same transportation. This discrepancy has caused Flight Attendants to arrive in the lobby earlier than necessary. We believe this issue may stem from an API processing error, as Flight Attendants and pilots have different report times. The Hotel Committee has submitted a list of affected layover cities to the company for correction. The only layover cities that should have separate van times for Flight Attendants and pilots are SLC, DEN, and ATL. If you notice any incorrect van times outside of these locations, please file a CrewCare report so that it can be addressed.
  • Hotel Charges: Recently, there was an incident in LAS where a Flight Attendant accidentally spilled coffee on the bed sheets. Although this was obviously an accident, housekeeping erroneously reported it as damage, leading the hotel to charge the Flight Attendant a cleaning fee. The Hotel Committee successfully advocated for the reversal of this charge. Additionally, management has reported an increase in unpaid hotel bills for personal charges. Flight Attendants are responsible for paying any incidental charges incurred during a layover, including meals, beverages, and upgraded internet access. When personal charges are not paid to the hotel upon departure, the hotel contacts management for payment, which is then forwarded to the crew member. As a courtesy, API negotiates contracts that do not require crew members to provide a credit card for incidentals at check-in. Failing to pay your bill jeopardizes this courtesy for everyone and can impact our relationship with the hotel. This is a friendly reminder to please settle any outstanding personal charges before checking out.
  • Document Depository: Management has presented a preview of a future cloud storage site for use by Crew Hotels and the Hotel Committee containing all information related to our layover hotels, organized by city. While AFA keeps records of many documents in our own systems (such as hotel bids, destination presentations, and inspection reports), the new hosting platform will allow the Hotel Committee to access company documents relevant to our layover hotels. Additional information will include financial analyses, hotel contracts, and ALPA’s hotel reports. This enhancement will provide a more comprehensive view of our layover hotels and better insight into how final hotel decisions were made.

What The Committee Is Working On

  1. Conducting Hotel Site Visits: The Hotel Committee visits hotels that are being considered by management, advocating for selections that offer the safest and most comfortable layover experience for Flight Attendants. Currently, we have site visits scheduled in the following locations for 2025: AUS (February), SAT (February), LIR (February), MCO (March), STL (March), MKE (April), IAD (May), FLL (May), RSW (June), and SEA (June). Contract expirations, crew complaints, and cost-saving opportunities are the primary factors that trigger a market review. Depending on the outcome of this review, a site visit may be scheduled in that city. LAS has also been added to the sourcing list.
  2. Ad Hoc List Review: The Committee’s review of the ad hoc list is ongoing, with a planned completion date at the end of February. Our crew hotels have been inspected, endorsed, and contracted. Occasionally, crews must be relocated for various reasons, such as known hotel blackout dates, planned property maintenance, fire alarm testing, or irregular operations. When our contracted properties are unable to accommodate crew usage, Crew Hotels and API refer to the ad hoc list for alternative accommodations. The Hotel Committee is reviewing this list to ensure that the listed properties continue to meet our standards.
  3. Investigating MyCrewCare Reports: We are reviewing crewmember feedback and working to hold hotel and transportation providers accountable through management and API. Your direct feedback helps resolve issues and provides the documentation needed to support decisions on whether to continue with current accommodations or advocate for a hotel or ground transportation change.

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

Scheduling Committee Meeting Recap – January 2025

Scheduling Committee

  • On January 28, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work representing Flight Attendants’ interests in lineholder scheduling.
  • The Committee met with management to receive updates and discuss issues and problems Flight Attendants face with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to assist with any lineholder scheduling-related issues. Don’t hesitate to reach out for help!

On Tuesday, January 28, our AFA Scheduling Committee Chairpersons/Representatives met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Kanako Yamado (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, and MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz. 

The committee met with Director of Crew Planning Trisha Bennett, Manager of Crew Planning Jeffery Hunt, Senior Manager of Product Management Rick Mitchell, Managing Director Inflight Operations and Crew Scheduling Sara Cook, Inflight Crew Scheduling Supervisor Matthew Trujillo, Manager of Crew Pay Debbie Bakke, Crew Hotels and Admin manager Nichole Turner, Crew Hotel Support Specialist LaFay Williams and other management representatives from Crew Planning and Crew Scheduling.

The Committee is next scheduled to meet on Tuesday, February 25, 2025.

Topics of Discussion

The committee reviewed several topics during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Ongoing issues with sit pay discrepancies highlighted, with specific attention to individual Flight Attendants not receiving their due compensation.
  • Importance of timely updates from management regarding pay issues emphasized to ensure transparency and build trust among crew members.
  • Request for a comprehensive report detailing flight operations, including any changes in schedules and how they affect pay structures.
  • Review of pairing structures indicated frequent occurrences of low TFP options, raising concerns about the sustainability of current scheduling practices.
  • Concerns were raised about the accessibility of paychecks and the need for a troubleshooting protocol for Flight Attendants experiencing issues.
  • Highlighted the need for a more structured approach to managing Open Time trips, focusing on balancing crew preferences with operational requirements.
  • Clarification was sought on the procedures for reporting and handling known delays, with an emphasis on ensuring timely communication to all affected crew members.
  • Discussions included strategies for improving the speed and efficiency of bid processing, particularly concerning reserve coverage and historical data utilization.
  • The significance of timely communication regarding bid protests was noted, with emphasis on ensuring that all crew members understand the criteria for submitting protests.
  • Updates on recent meetings with management underscored the importance of collaboration across departments to address crew concerns and enhance operational efficiency.
  • Review of future releases and updates highlighted the importance of keeping crew members informed about upcoming changes and how they will impact day-to-day operations.
  • Engagement with the committee regarding upcoming class schedules and training opportunities was discussed, with a focus on ensuring new hires are adequately prepared.
  • A high volume of inquiries regarding activity claim forms prompted discussions on the need for better categorization and guidance for Flight Attendants filling out claims.
  • Emphasis placed on the importance of monitoring block hours and reserve staffing ratios to maintain operational efficiency and crew satisfaction.
  • Concerns about the impact of ongoing construction in SAN and operational changes on flight schedules were raised, with a call for proactive measures to mitigate disruptions.
  • Acknowledgment of the decrease in sick leave rates and ongoing efforts to manage crew wellness and fatigue through improved scheduling practices.
  • Addressed transportation issues related to Crew Access and timeliness, stressing the need for better coordination with ground services to enhance crew experience.

What The Committee Is Working On

  1. NAVBLUE. The PBS Subcommittee is seeking feedback on how they can improve their assistance to flight crews regarding bid awards and understanding results. They provided both in-person and virtual meetings for this purpose. The PBS Subcommittee is working with management on PBS base sit budgets.  Management has the committee keep track of how money is being spent to assist flight crews with their bidding. We appreciate your participation in virtual and in person base sits. 
  2. Pairings Survey. There is a discussion of reviewing bidding data from NAVBLUE to see what kind of pairings Flight Attendants are interested in flying instead of sending out a survey. We will continue to review options. 
  3. Chime Communications. To reduce phone call volumes, Flight Attendants may soon be able to chat with Crew Scheduling via app/Microsoft Teams. The chat will be for Flight Attendant-initiated contact only. The function is currently in the early stages of development and still needs to be discussed with Labor Relations management and our MEC. Testing and implementation are continuing over the next few weeks. We are working on a letter of agreement for implementation, which is still pending review. 
  4. Crew Scheduling. A monthly review of PowerPoint presentations covered various aspects such as reserve utilization, detailed breakdowns, sick leave (week by week and year over year), premium, personal drops, and other relevant agenda items.
  5. Crew Planning. Like Crew Scheduling, there was a monthly review of PowerPoint presentations that covered subsequent month staffing, trip length distribution, Flight Attendant block hours, special initiatives (e.g., IROPs), commutability, and other relevant agenda items. Statistics around teaming continue to be reviewed. Crew Planning continues to maximize pairing construction and optimizing teaming strategies to minimize costs and ensure that crews (Flight Attendants) can stay together for multiple segments.
  6. ITS. Representatives from ITS joined the scheduling meeting to provide updates on NAVBLUE, Crew Access, internal systems, and Block2Block. These updates include performance reviews, data analysis, and information about future releases. 

We Want to Hear From You!

Whether you have feedback for the Committee, concerns to share, or items you’d like brought up with management – don’t hesitate to let us know. Your Local Scheduling Committee is here to be your voice to management. You can easily open a support ticket on the AFA Alaska Online Support Center or directly contact us using the information provided on the Scheduling Committee page of the AFA Alaska website.

Celebrating Black History Month

Human Rights Committee

  • February 1 is the beginning of Black History Month in the United States. This tradition was initiated by a Harvard-trained historian, Carter G. Woodson, in 1925. He introduced a week-long event to raise awareness about the contributions made by Black individuals.
  • Discover resources to learn more about Black History Month, celebrate the achievements of Black Americans, and find events to participate in by using the links below.
  • Wear your Black History Month AFA Pin this month and join the celebration. Contact your Local Council if you need a pin.
Carter G. Woodson

February 1 marks the first day of Black History Month in the United States. This tradition has a rich legacy that dates back to 1925 when Harvard trained-historian Carter G. Woodson introduced “Negro History Week” to bring attention to the achievements and contributions of Black individuals. It was expanded to its current form in 1976 by President Gerald R. Ford when it became Black History Month. Today, we celebrate the incredible achievements and contributions of Black Americans and honor their legacy and profound impact on our society and the world.

Learn More About Black History

You can learn more about the accomplishments of Black Americans through some of the dedicated websites and resources below.

Celebrate with a Black History Month AFA Pin

In 2019, the AFA Executive Board unanimously passed a resolution recognizing February as Black History Month. The resolution established a unique commemorative pin for AFA Members to wear throughout February.

For more information about the pin, contact your Local Human Rights Committee. If you need a pin, check with your Local Council or contact your LEC Officers to determine availability.

Resources For Those Affected By The Southern California Wildfires

Employee Assistance Program (EAP)/Professional Standards Committee

  • The devastating wildfires that have swept through Los Angeles County have had a profound impact on local communities, including our own Flight Attendant community.
  • Below is a list of resources and offers compiled to aid those displaced or affected by ongoing fires. 
  • AFA EAP is also available at any time for confidential support by calling (949) 470-0493 or visiting afaalaska.org/eap for more ways to connect.

More than 2,000 homes, businesses and other buildings have been destroyed or damaged in wildfires ravaging communities across Los Angeles County, displacing at least 150,000 people, including restaurant workers and ROC United members, who have had to evacuate or have lost their homes. 

The Restaurant Opportunities Center (ROC) of Los Angeles, along with restaurant communities, local businesses, community groups and individuals, are coming together to provide free resources, supplies and services. ROC LA is also handing out free N95 respirator masks to protect workers from harmful smoke.

Here’s a list of offerings to support those displaced or affected by ongoing fires. 

Free Meals

Calamigos Ranch, in Malibu, is offering free breakfast burritos every day from 8 AM to 5 PM at the Calamigos Beach Club restaurant.

Highland Park Brewery is offering free combo specials for first responders, evacuees or anyone affected by the fires. The specials include the HPB Burger, vegan chipotle burger, fried chicken sandwich, hot dog and grilled chicken club.

Magic Castle Hollywood is distributing deli sandwiches, chips and cookies on Tuesday to individuals and families facing challenges brought on by the fires.

McDonald’s Southern California locations are offering a free Happy Meal online and through its app, no purchase necessary. 

Jewish Family Service LA’s SOVA Community Food and Resource Program is open to anyone needing access to fresh groceries, personal care items and additional resources for individuals and families. Details available online or by calling (323) 937-5843.

U.S. Department of Agriculture approved a temporary waiver that will allow participants in the USDA’s Supplemental Nutrition Assistance Program/CalFresh in Kern, Los Angeles, Orange, San Bernardino and Ventura counties to buy hot foods using their benefits through Feb. 8. CalFresh recipients can contact the Los Angeles Department of Public Social Services at (866) 613-3777, Monday through Friday from 7:30 AM to 6:30 PM, to request replacement benefits.

Giving Kitchen is helping food service workers in crisis. The best way to get assistance from Giving Kitchen is to complete this “ask for help” form to determine eligibility for support. 

Financial Resources

Federal Emergency Management Agency announced federal sister assistance is available to the state of California to supplement recovery efforts. Individuals and business owners who sustained losses in the designated areas can begin applying for assistance by registering online, calling 1 (800) 621-3362 or by using the FEMA app.

Inclusive Action has launched a new emergency fund to help outdoor workers, including street vendors, landscapers and recyclers, affected by the fires. Affected workers can apply for one-time cash assistance of $500 on a first-come, first-served basis, as funding allows. The application can be found online in English and in Spanish. For more information call (213) 435-1151 or email info@inclusiveaction.org.

California Restaurant Foundation’s Restaurant Care will open applications for its Los Angeles Fires 2025 Relief Grants starting Tuesday. The grants are for food and beverage workers who have lost their homes and/or workplaces. Grants will range between $350 and $1,500. Grants will be awarded based on need and available funding. For more information, visit the foundation’s website.

RentSpree is offering to waive or refund application fees for individuals who need to rent property as a result of displacement and/or property damage caused by the fires. For information, email support@rentspree.com after submitting an application through RentSpree. Offer valid through April 8. Only fees paid directly to RentSpree are eligible for reimbursement.

Emergency Shelter (No ID requirement)

Emergency public shelters must be accessible. No one running an evacuation shelter can ask you for your ID. There are other shelters run by non-profits organizations such as the Red Cross which do not ask for any identifying information regarding immigration status. Please see the MALAN Fire & Wind Storm Resources: Available Resources 

Unemployment Insurance

Governor Newsom issued an executive order waiving the one-week waiting period for workers who qualify for regular unemployment benefits and are affected by the Los Angeles County fires, including the Palisades, Eaton, Hurst, Woodley, and Lidia fires. In addition, employers may request up to a 60-day extension to file their state payroll reports or deposit payroll taxes

Free Clothing

Brooklyn Projects, a skateboard and clothing shop in the Fairfax district is providing free clothing, shoes and socks for victims who left their homes without a change of clothes. 7427 Melrose Ave., Los Angeles 90046.

Aerie, a loungewear and active-wear brand is offering fire victims free clothing, including tops, bottoms, pajamas, bras and underwear. Fire victims can fill out an online Google form and Aerie will ship out a package.

The National Council of Jewish Women is offering 1,000 $100 vouchers to be used at the Council Shop secondhand stores to help address immediate clothing needs. To access this resource please contact Selene Lopez and Maria Preciado at info@ncjwla.org.

The Suay Sew Shop is offering free clothing, water and food for fire victims until further notice. 

Quirk is open all week from noon to 8 p.m. offering affected victims at least 10 items per person, visitors must show their ID. 

Vuori is donating clothing to fire victims in these locations.

Health & Mental Health Resources

GoodRx is offering free online healthcare provider visits through GoodRx Care to Los Angeles-area residents affected by the wildfires. The service can be accessed online and Los Angeles residents can use the code LA-GOODRX-CARE.

Santa Barbara Midwifery and Birth Center is offering displaced Los Angeles-area fire victims free belly checks, postpartum care and other services for families who evacuated to the Santa Barbara area. For more information, email sbmidwifery@gmail.com.

Integrative Psychotherapy Group is offering free short-term therapy services to some fire victims and referral assistance for others needing longer-term or more acute treatment in the upcoming weeks. For information, contact (310) 461-4393 or info@ipgtherapy.com or visit their online website.

AltaMed has a mobile health unit at the Pasadena Convention Center providing health services to anyone who needs it. The unit is providing pediatrics, primary care, senior care, behavioral health, vision exams and free eyeglasses and medications, located at 300 E. Green St., Pasadena 91101.

Ahava Pharmacy in the Pico-Robertson neighborhood is helping evacuees override insurance holdups so they can get the medications they need. Call or text the pharmacy at (310) 299-8079 for help.

BetterHelp, an online mental health company, is providing three months of therapy free for fire victims and first responders. To connect with a therapist, email contact@betterhelp.com.

Remedy Place is offering a complimentary tech-remedy service to all first responders, medical providers and rescue workers through Feb. 1 at their West Hollywood location. For information, email Weho@remedyplace.com. 8305 Sunset Blvd., West Hollywood 90069

Baby Supplies & Child Care

Babyletto is providing free cribs to families who have lost their homes or otherwise are affected by the fires. For more information contact the company at info@babyletto.com

Bobbie is providing any parent affected by the fires — Bobbie customer or not — with free baby formula. Fire victims can apply for the free formula online.

Los Angeles-area YMCA locations are offering free childcare for children of first responders, essential workers and families who have been displaced, evacuated or who have otherwise experienced loss. Space is limited. For more information or to sign up, contact afterschool@ymcaLA.org. Check the full list online.

Upwards is supporting daycare providers and families affected by the fires. The network is also assisting families in locating available childcare options. Email relief@upwards.com.

LA Family Support is offering up to three free days of child care or camp to families affected by the fires. Care can be booked through Jan. 31, though a form. 

Pet Support

Best Friends Animal Society has activated two pet pantry locations that can provide supplies including pet food, cat litter, pet beds and other items as well as human sanitary products for those who have lost everything.

Vetster is offering California residents free online appointments with vets for owners whose pets are ill or are in need of medication that was left behind during an evacuation or lost to the fires. Visit the Vetster online help and support resource to set up an appointment.

In Defense of Animals is offering support to fire victims needing assistance with free, temporary housing for wild or domestic animals. For more information call Sammy Zablen at (310) 869-2383.

Petco is offering a free locator service to families whose pets are missing as a result of the fires. If you have lost or found a pet, sign up online for Petco Love Lost.

Kismet is offering dog food to pet owners affected by the fires and are extending the aid to organizations that are providing relief. Email support@kismetpets.com with your request.

Hotel Committee Meeting Recap – January 2025

Hotel Committee

  • On January 13, our AFA Hotel Committee Chairpersons met to discuss their ongoing work to protect and improve the quality of hotel accommodations and ground transportation providers for Flight Attendants.
  • The Committee met with management to discuss current trends and concerns regarding layover hotels and transportation.
  • If you encounter problems or have positive feedback about hotels or transportation, please report it through the feedback function in the MyCrewCare app. Your feedback is crucial as it provides the Committee with essential data to support keeping high-quality hotels and push for change when conditions are unacceptable.

On Monday, January 13, our AFA Local Hotel Committee Chairpersons met for our first meeting of the year to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Ila Christy (PDX), Hilary Streem (SFO), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich also present.

The committee met with Crew Hotels & Administration Manager Nichole Turner and Crew Hotels Support Specialist LaFay Williams from management.   

The next scheduled Hotel Committee meeting is Monday, February 10.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

  • Final Hotel Decisions: A number of site visits were conducted in the second half of 2024. We are still awaiting a final decision on HNL, SMF, TPA, and SJD. Final decisions have been made in BWI and DEN. Please check the MyCrewCare app (“City and Hotel Information” menu) or the Hotel Hotline on the Inflight Website for specific hotel details and decisions.  
  • LIR Travel Time: We know that the van time in LIR has been a significant pain point for our Flight Attendants. The Committee has been engaged with Crew Hotels to find an alternative property. We are actively searching for a property that provides the same level of quality and service, with the intent to significantly shorten the time in transit. In the meantime, the morning van departure has returned to the original, non-padded departure time due to early arrivals to the gate.    
  • Other Markets Updates: We are having a challenge in LAS when it comes to crew accommodations, a challenge shared by other carriers. As you may have seen, we have moved properties a few times due to crew member feedback. We greatly appreciate this, as your feedback drives change. We continue to monitor for any opportunities in LAS suitable for crew members. We are also looking at alternative options in FAT. 
  • Ground Transportation Issues
    • Safety Reporting: We have seen several instances where our ground transportation providers have contracted an Uber instead of their company van. This has, at times, resulted in an UberX that is not large enough to accommodate a crew of four plus luggage. At no time should a crew’s luggage be forced to be placed on laps or block egress, no matter what transportation you are in. If this happens, inform Crew Scheduling immediately and follow up with a CrewCare complaint, as this is a safety hazard. Furthermore, you may contact your Local Hotel Committee to escalate the issue.      
    • Ground Transportation Wait Times: We would like to remind Flight Attendants of a provision in our CBA that allows for self-help regarding transportation wait times. CBA section 34.B allows a Flight Attendant to submit for reimbursement for the actual expenses incurred if transportation is not provided within 35 minutes from block-in or within 10 minutes from hotel departure time. If you prefer not to pay for and expense the cost of transportation yourself, you can request that Crew Scheduling arrange alternate transportation for you.   

What The Committee Is Working On

  1. Ad Hoc List Review. Our crew hotels have been inspected and endorsed and are contracted properties. Occasionally, crews need to be relocated for various reasons, such as known hotel blackout dates, planned property maintenance, fire alarm testing, irregular operations, etc. When our contracted properties cannot take the usage, Crew Hotels and API reference the ad hoc list for alternate accommodations. The Hotel Committee is reviewing this list to ensure the listed properties still meet our standards.
  2. Conducting Hotel Site Visits. The Hotel Committee visits hotels that are under consideration by management, and we advocate for management to select hotels that will provide the safest and most comfortable layover experience for Flight Attendants. So far, we have site visits scheduled in AUS, SAT, MCO, and STL for the first quarter of 2025.  Contract expirations, crew complaints, and cost-saving opportunities are the primary drivers that trigger a market review. Depending on the outcome of the market review, a site visit may be scheduled in that city.
  3. Investigating MyCrewCare Reports. Reviewing crewmember feedback and working to hold hotel and transportation providers accountable through management and API. Your direct feedback fixes problems, and it’s the documentation we need to support the decisions to remain where we are or to advocate for a hotel change or ground transpiration change.

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

We Will Never Forget – September 11, 2001

AFA Never Forget Website United Flight 175 Robert J. FangmanAmy N. JarretAmy R. KingKathryn LaBorieAlfred G. MarchandMichael C. TarrouAlicia N. TitusCaptain: Victor SaraciniFirst Officer: Michael HorrocksCustomer Service Representatives: Marianne MacFarlane and Jesus Sanchez United Flight 93 Lorraine G. BaySandra BradshawWanda A. GreenCeeCee LylesDeborah WelshCaptain: Jason DahlFirst Officer: Leroy Homer American Flight 11 Barbara AresteguiJeffrey CollmanSara […]

Vacation Survey Now Open

This message is for both pre-merger Alaska and Hawaiian Flight Attendants Your Joint Negotiating Committee (JNC) is working diligently to understand and improve the vacation benefits for our Flight Attendants at Alaska and Hawaiian. Your input is essential in ensuring that the vacation provisions we adopt reflect your needs and preferences. To gather your perspectives, […]

SEA Domicile Negotiations – September 2025

This message is for pre-merger Hawaiian Flight Attendants Negotiations Update The SEA Domicile Negotiating Committee met this week for three days of collective bargaining with management.  The SEA NC met with management on September 3 to September 5 in Honolulu. At the negotiating table for this session were: Representing AFA and our Flight Attendants   […]

Pre-Merger Alaska MEC Committee Interviews—October 2025

This message is for pre-merger Alaska Flight Attendants In accordance with Article VI.C of the AFA Alaska MEC Policy and Procedure Manual, the terms of office for the MEC Committee Chairpersons and other MEC-level positions align with those of the MEC Officers. Since the current term for the MEC Officers will conclude on December 31, […]

Merged MEC Committee Chairperson Interviews—October 2025

This message is for both pre-merger Alaska and Hawaiian Flight Attendants The integration of our Master Executive Councils (MECs) is progressing steadily. Our first group of committees successfully merged on June 1, and we are now planning for another group of committees to merge on November 1. As part of the committee merging process, our […]

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