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Representing the Flight Attendants of Alaska + Hawaiian

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Seniority Verification Letters Being Mailed Today

The Seniority Merger Integration Committee (SMIC) has finalized the Seniority Verification Letters (SVL) that are being mailed today: October 10, 2017.  Over 5,000 letters are being sent to Alaska Airlines (AS) and Virgin America (VX) Flight Attendants, and they will begin arriving at mailing addresses on file with the Company within a week.

While letters are being mailed to everyone, the SMIC recognizes that F/A’s living and receiving mail outside the U.S. might face delayed deliveries.  To better ensure a timely delivery to F/A’s living and receiving mail outside the U.S., a copy of the letter will be placed in the company mailbox/v-file of anyone with a non-U.S. mailing address.

If you do not receive a Seniority Verification Letter (SVL) by October 23, you may request that a duplicate be sent to you by email.  To do so, send your request to the following email address: seniority@afacwa.org.  Your request must include your Name, Employee Number, Council/Base, and your Email Address.  You will receive a response within five business days.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

[AS] MEC Scheduling Committee Update

This message is for pre-merger Alaska Flight Attendants

Reporting Issues vs. Contract Questions

A new email is available for reporting Crew Access issues (incorrect illegality, unable to swap, etc.). For issues specific to Crew Access functionality, please email: mgmt.facrewsked@alaskaair.com.

If you have any contract or pay questions, we encourage you to file a report using the AFA Online Support Center. This ensures your question is routed to the correct AFA representative and tracked for informational purposes. Access the AFA Online Support Center here: http://support.afaalaska.org/

Irregular Operations

Whenever flight attendants experience irregular operations, union representatives reach out to offer assistance and ensure the flight attendants know what to request through an Activity Claim Form. For your convenience, we have attached the Irregular Operations document we send to affected crews. Keep in mind this is a quick reference guide of contract provisions. We advise you spend time familiarizing yourself with the contract as well.

Double Checking Pay

Many flight attendants have questions on how to accurately double check pay/TFP totals. While the union agrees flight attendants should not need to double check and request their hard earned pay and TFP, we also want you equipped with the best information possible.

If you choose to check your pay or TFP totals, use your Crew Paysheet as your main resource. Use the Pay Sheet Description and Crew Pay Sheet Codes to interpret your paysheet. You may then compare this to the totals on your actual paycheck each month.

Transition Training

Currently, transition training is scheduled to begin July 2018 and run through November 2018. Alaska FAs will learn the Airbus aircraft and Virgin America FAs will learn Boeing. More information and details will be released once management and AFA discuss the process.

Crew Access

Trading with Codes

There have been many questions recently about trading in Crew Access with TO and non-coded trips. We have attached a document explaining what trades are legal/allowed on Crew Access. Please keep in mind that multiple trades, previously allowed on eMaestro, are not allowed on Crew Access.

‘Published’ vs. ‘Release’ roster report

The Published Roster report is current and should reflect the trips you have flown/are scheduled to fly in a month period. The Roster Release report shows the trips you were originally awarded from PBS, and does not reflect any changes to your schedule.

The TFP ‘Circle’

The TFP ‘circle’ at the top of Crew Access shows your monthly TFP totals. Keep in mind this number only reflects your TFP through the current day of the month. To avoid any error, we advise you to use the published roster report for an accurate TFP total for the month.

Trading Recurrent

Recurrent training may be traded with any open recurrent day in OT, the same as you would trade any trip. You may also direct trade recurrent dates with another flight attendant the same as you would direct trade a trip. Notice the ‘trip number’ for recurrent in the picture below.

Please note: when trading recurrent, you will need to contact CS to remove travel days from your schedule in order to pick up trips on those dates. You will also need to cancel any hotel reservations. SAN FAs – currently, trading recurrent must be done after “out of domicile” trades are allowed.

If you have any questions, please email your Local Scheduling Committee Chairperson.

Fly safe! – MEC Scheduling Committee

Association of Flight Attendants 2017 Merger Negotiations Survey for Pre-merger Alaska Airlines and Pre-merger Virgin America Flight Attendants

Your AFA Joint Negotiating Committee (JNC) has developed this survey to solicit feedback regarding your expectations for merger negotiations. Your participation is extremely important. Providing your union leaders with your input and support will better help us to represent you at the bargaining table.

Keep in mind that merger negotiations are a different process than regular negotiations. These talks are not under the jurisdiction of the National Mediation Board or Section 6 of the Railway Labor Act, and neither management nor AFA believes the entire contract is open for discussion. Therefore, discussions are focusing on transitioning the Virgin America Flight Attendants to the Alaska contract and on a very short list of potential improvements to the Alaska contract that will benefit Flight Attendants from both groups.

The survey is now open to all Alaska Airlines and Virgin America Flight Attendants and will close on Friday, October 13, 2017, at 9am Pacific Time.

(Survey link is located here in the emailed version of this communication.)

For security reasons, the survey link will be included only in the emailed version of this communication and distributed to personal email addresses on file in the AFA Newsletter Sending System. The survey link will not be available on the afaalaska.org website nor on social media, and AFA requests that you do not repost the link.

If you have any questions or if you need the survey link sent to you, email the Joint Negotiating Committee from a personal email address. If you have a requesting a survey link, please provide the following for verification purposes: your name, employee number and current domicile.

In Solidarity,

Your Joint Negotiating Committee – MEC President Jeffrey Peterson, Jennifer Wise MacColl, Jamie Cogen, Lindsey Steele and AFA Senior Staff Negotiator Paula Mastrangelo

[AS] New Crew Tracking System and Payroll Disputes

This message is for pre-merger Alaska Flight Attendants

AFA is not okay with the situation

The Master Executive Council (MEC) sent out a “Trip Trades/Pickups and Screenshots” communication on September 20, 2017, that generated a number of concerns from the membership. We wish to clarify the intent of that communication and to assure you that AFA is definitely not okay with the situation.

Our new crew tracking system is a hot mess

Let’s be honest: From the Flight Attendant perspective, our new crew tracking system is a hot mess. As just one example, pairing values sometimes change due to reasons unknown as of this writing. Crew Administration has been taking the position that in order to guarantee pay when a pairing value has changed on the roster or is different than listed in the bid packet, then there needs to be a screenshot as proof. Otherwise, Crew Administration generally has not been paying the difference.

Documentation (e.g. screenshots) is generally needed as evidence in order for claims to be successful

In order for AFA to successfully achieve pay protection for a Flight Attendant pursuant to CBA §10.W [Scheduling Errors], management has usually been requiring objective evidence to substantiate the pay claim. One of the easiest ways for a F/A to provide evidence to AFA in order to help us advocate on your behalf is to take a screenshot of the pairing.

Similarly, if F/As wish to bring forward complaints to the state or to file a lawsuit, then documentation (e.g. screen shots) is generally needed as evidence in order to be successful. When you also consider that F/As can only look back 60 days on their respective rosters, then screenshots seem like one of the easier methods of verifying activity. AFA’s primary goal here is to get you paid correctly as soon as possible, which is why we recommended screenshots in the previous communication.

The law says the burden of proof for wage claims lies with the employer, not the employee

That being said, AFA believes the scheduling and payroll situation is completely unacceptable. Your AFA leaders and representatives advocate to management on a near-daily basis that Flight Attendants are being denied the tools to successfully manage their schedules and to verify their pay. Thankfully, AFA and management recently arrived at the same understanding on one very important point: The law says the burden of proof for wage claims lies with the employer, not the employee.

Consequently, AFA is advising F/As that you should not be required to provide screenshots to management in order to be properly compensated. However, AFA will continue to ask members who request our assistance with pay discrepancies to supply us with screenshots and any other available documentation so that we can research and resolve your disputes.

Jeff Butler’s October 3rd “JCTE and Payroll” email is a step in the right direction

The MEC appreciates Vice President of Inflight & Call Center Services Jeff Butler acknowledging the issues in his October 3rd “JCTE and Payroll” email, which is a step in the right direction. AFA is committed to continuing to work with management and advocating on your behalf to resolve these issues as soon as possible.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; MEC Grievance Committee Chairperson Stephanie Adams and MEC Grievance Committee Representative Christina Frees

Merger Negotiations Session #4 Update – September 2017

The AFA Alaska-Virgin America Joint Negotiating Committee (JNC) just wrapped up this week’s session of merger negotiations, our fourth so far; we met with management from Tuesday, September 26th through Thursday, September 28th in Seattle, WA. Representing management: Vice President of Labor Relations Greg Mays, Vice President of Alaska Airlines and Virgin America Inflight & Call Center/Guest Services Jeff Butler, Managing Director of Labor Relations-Air Elizabeth Ryan and Virgin America Manager of Labor Emily Kimmel.

Management presented the Joint Negotiating Committee with a comprehensive transitional proposal on the first day, which provided a springboard for discussions the remainder of the week. The parties are starting to reach tentative agreements on transitional items in several sections of the Alaska contract.

The Joint Negotiating Committee is planning on soliciting your feedback regarding your expectations and/or priorities for these negotiations in the very near future. We know that our combined membership of over 5,000 will not ratify a transitional-only contract. Be on the lookout for the merger negotiations survey to be released early next week.

Keep in mind that merger negotiations are a different process than regular negotiations. These talks are not under the jurisdiction of the National Mediation Board or Section 6 of the Railway Labor Act, and neither AFA nor management believes that the entire contract is open for discussion. Discussions are focusing on a short list of items. All the provisions in the AFA Alaska contract (scheduled pay raises, etc.) will continue in force for pre-merger Alaska Airlines Flight Attendants; all the provisions in the Virgin America work rules will remain in effect for pre-merger Virgin America Flight Attendants unless modified and/or superseded by the AFA Virgin America letters of agreement.

Our next merger negotiations session is scheduled for October 24-26.

In Solidarity,

Your JNC – MEC President Jeffrey Peterson, Jennifer Wise MacColl, Jamie Cogen, Lindsey Steele and AFA Senior Staff Negotiator Paula Mastrangelo

Uniform Committee Meeting Recap – 3rd Quarter 2026

This message is for pre-merger Alaska Flight Attendants On Thursday, August 13, our pre-merger Alaska AFA Uniform Committee Chairpersons met to discuss their ongoing work to represent Flight Attendants and push for improvements in the workplace. Representing you at the meeting were Kim Mazzolini (ANC), Dena Heath (SEA), Diana Berni (PDX),  Lisa Mueller (SFO), Heather […]

Hotel Committee Meeting Recap – August 2026

On Monday, August 10, our AFA Hotel Committee Chairpersons met remotely to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA pmAS), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX pmAS), Kanani Vallot (SAN), and Matt […]

787-9 Inflight Service Grievance: Protecting Our Contract and Standards

This message is for pre-merger Hawaiian Flight Attendants For decades, Hawaiian Airlines Flight Attendants have defined the Spirit of Aloha. We take pride in delivering world-class service, but management’s current Boeing 787-9 service model is threatening that legacy. It isn’t just inefficient—it’s an unsustainable pace that undermines the quality our passengers expect and the professional […]

Pre-Merger Alaska Reserve Webinar Video and Q&A Recap – August 6, 2026

This message is for pre-merger Alaska Flight Attendants Thank you to everyone who joined our first pre-merger Alaska Reserve Webinar! We created this interactive session to share practical contract tips and help you feel more confident about reserve life. You can now watch the recording on our YouTube channel using the link below. Please note that […]

Wrapping Up Membership Engagement Focus Month: Stronger Together

July was a remarkable month for our Membership Engagement Committee. We set out with a clear purpose: to bring our Flight Attendant community closer together, share valuable resources, and build authentic connections throughout our system. Over the past four weeks, we explored what it means to be engaged in our AFA family. We kicked things […]

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