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        You are here: Home / Latest News / AFA News Now / Crew Access Frustrations

        Crew Access Frustrations

        April 17, 2023 18:00

        Master Executive Council (MEC)

        • Changes to how trips are posted and displayed in Crew Access and other ongoing system issues have resulted in concerns about contractual violations and a lack of management accountability.
        • Management must provide a functional system that works correctly and has agreed to troubleshoot the current issues and review programming changes to Crew Access.
        • AFA Representatives will continue protecting Flight Attendant interests and contractual rights through all legal means available to us, including the grievance process as applicable.

        We understand that many of you are frustrated with recent changes to how trips are posted and displayed in Jeppesen Crew Access, especially when it comes to trading trips with crew members or through Open Time. These issues have resulted in concerns about contract violations and an apparent lack of accountability from management. As your Union leadership, we are actively addressing these concerns and advocating for your rights.

        It’s important to note that a financial award may not be an achievable or realistic remedy for contract violations brought forward to a system board of adjustment under the Railway Labor Act (RLA). Under the standards of arbitration, AFA would have the burden of proving that a specific person was denied a particular trip on a specific date and time. This is essentially impossible; even if it were, the remedy would be limited to what can be found within the “four corners of the contract” doctrine; in other words, any remedy must be contained within the contract. For example, if you were denied sit pay when you sat for two hours, you would be awarded one TFP. However, we cannot show who was specifically harmed or the dollar amount of such harm. As a result, in these circumstances, the only likely arbitral remedy for a contractual grievance would be a “cease and desist” order, which would require the Company to comply with the contract on a go-forward basis.

        Compliance in this case still requires the system to work correctly, and even in the face of an award, it would not necessarily happen immediately. Management has already agreed to troubleshoot the current trip display issues in Crew Access and has expressed a willingness to implement programming changes to the Crew Access trading system potentially. Our analysis indicates that an arbitrator would likely find management’s actions an appropriate remedy for the current concerns. While we understand that this may only partially satisfy your expectations, it’s essential to recognize the legal limitations of the process.

        This does not mean that we give up. As your AFA Representatives, we are committed to working towards fair and just solutions to contract violations—and filing and arbitrating grievances where appropriate. We will continue to negotiate and pursue all available avenues under the RLA and the contract to protect your interests. We understand your frustrations and encourage you to contact us with any questions or further grievances you may have. Your feedback and input are invaluable in helping us advocate for your rights and achieve positive outcomes.

        We take your concerns seriously and are dedicated to holding management accountable to the terms of our contract. We appreciate your ongoing support and solidarity as we work towards resolving these issues. Together, we can continue to fight for the rights and well-being of all Alaska Airlines Flight Attendants.

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        Filed Under: AFA News Now, Grievance Committee, Master Executive Council (MEC), Scheduling Committee Tagged With: crew access

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