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Representing the Flight Attendants of Alaska + Hawaiian

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Introducing the AFA Pairing Analyst

At a meeting held last week, your Master Executive Council (MEC) interviewed candidates for the position of MEC Scheduling Committee Vice Chairperson for Pairing Construction, commonly referred to as the AFA Pairing Analyst.  In total, nine candidates interviewed for the position (three Seattle-based Flight Attendants, three Portland-based Flight attendants, two Anchorage-based Flight Attendants, and one Los Angeles-based Flight Attendant).  The MEC would like to thank those candidates for stepping forward in the spirit of Union service.  After much discussion, the MEC has appointed Sherrijon Gaspard to the position.

About Sherrijon

A passion for helping people has been a driving force in Sherrijon’s life for as long as she can remember.  This dedication to service has been apparent at Alaska Airlines, where she has been a Flight Attendant since 1998.  Her commitment to helping people does not stop when the plane hits the ground and the cabin door opens.  She has been creative and resourceful in generating new ideas and solutions applicable to both the inflight department as well as the Union serving on various committees (Reserve Committee, PBS Committee, Inflight Service Committee, Hiring & Recruitment).

As part of her dedication to improvement, in 2006, Sherrijon decided to pursue an MBA at Pepperdine University’s Graziadio School of Business Management.  At Pepperdine, she honed her innate ability for hospitality, team building and enhancing the customer experience and added developing and implementing integrated marketing and client satisfaction programs to her skill set. After earning her MBA in 2009, she founded Eos Ventures, a small business consulting firm and launched Vina Sympatica™ Sparkling Wines.

Now in her new position as Pairing Analyst, Sherrijon is ready to once again dedicate time to AFA and use her keen eye for detail and strong organizational skills to help ensure fair yet equal pairings and improved Flight Attendant quality of life while also paying close attention to management’s cost concerns and contractual obligations.

Thank You To Jeff Stein

The MEC would like to thank outgoing Pairing Analyst and Portland-based Flight Attendant Jeff Stein for his service to our Flight Attendants.  For years, Jeff worked hard to improve Flight Attendant quality of life by advocating for better pairings and more efficient flying.  Please join us in wishing Jeff well in his future pursuits.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Gesch, Becky Strachan, Laura Masserant, Cathy Gwynn, Sandra Morrow, Stephen Couckuyt and MEC Scheduling Committee Chairperson Jake Jones

MEC 5B Logo

Initial Recommendations for the new iPhone 6+ Inflight Mobile Device

Pick up begins in some localities beginning tomorrow, March 9th

Our new Inflight Mobile Device (IMD) the iPhone 6+ will be ready for pick up in some localities beginning tomorrow, March 9th. Distribution will continue through the system over the next six weeks or so. This is a very exciting development, as the iPhone 6+ will eventually replace our Flight Attendant Manual and it will also contain our contract. (Yes, a printed version of the contract will also be available and so far we’re looking on track for publication in middle to late spring.) Keep in mind that nobody is required to carry the IMD until Wednesday, May 6th. “Early Adopters” of the IPhone 6+ IMD are converted to the general policy starting tomorrow, which means many of the special protections of that program will no longer apply.

The IMD is a tool of convenience but exposes a flight attendant to many potential liabilities

The Inflight Mobile Device is an extremely adaptable tool of convenience. However by nature of its functionality, the IMD exposes a flight attendant to many potential personal liabilities. AFA was hoping to have ample opportunity to thoroughly vet all implications of the Company policy surrounding the IMD. Unfortunately, the policy itself and related materials were going through changes right up to the publication of Inflight bulletin 2015-0057 “Your iPhone 6+ Pick Up!” on Thursday, March 5th. Additionally, Management announced to AFA the official start of full distribution only very recently.

AFA cannot overstate the importance of exercising caution with the IMD

AFA cannot overstate the importance of exercising caution with how you use the Inflight Mobile Device. In our opinion, simply adhering to Company policy does not provide adequate protections. Just because the iPhone 6+ can be used in a more expansive manner does not mean you should use it that way.

Location, location, location

Although the location services can be manually turned off, by default the iPhone 6+ IMD is configured with the location function on. Between the required app “Airwatch” that comes pre-installed and the device’s pre-existing location features, the IMD could be used as a Global Positioning System (GPS) tracker by Alaska Airlines management. So far AFA has not become aware of any intent by management to use it in such a manner. However, we believe management might go there if a flight attendant were under investigation for pending discipline and management thought the IMD would provide additional information in any way.

Utilize the IMD as a work tool only

AFA urges you to utilize the iPhone 6+ Inflight Mobile Device only as a work tool. Turn it on to ensure you’ve synced your IMD within 24 hours of check-in and to verify the battery’s charge level. Otherwise it should remain off until shortly before scheduled check-in. If you are coming off of a layover then turn on the IMD shortly before boarding. If you use the device in any capacity while at work then assume a supervisor is looking over your shoulder each and every time. Turn the IMD off after the last passenger steps off the aircraft at the conclusion of your sequence (or after you check your email if you’re on Reserve).

Maintain a clear separation between anything personal and the IMD

Do not sync the Inflight Mobile Device to any personal devices. Do not attach any personal accounts to the IMD (email, social media, etc.). Do not download personal media (e.g. photos, music, etc.) to the IMD. Do not purchase or access any apps for personal use. Essentially, you must maintain a clear separation between anything personal and the IMD or else you are exposed to unnecessary liability.

Summary of Initial Recommendation

In summary: use the Inflight Mobile Device at work (or minimally while off-duty) only for work-related purposes and adhere to Company policy. Then you will receive all the benefits of an extremely flexible work tool with none of the drawbacks of personal liability. Finally, the IMD should never leave the five “safe zones” while on duty: in the approved carrying pouch attached to the cart, in beverage cart drawers, in galley compartments (although be aware the device could be easily forgotten here), in a crew bag or on your person. While off duty, the IMD ideally should never leave your crew bag except briefly to charge and to sync the device at the appropriate time in preparation for duty.

More information will be forthcoming

More information will be forthcoming in regards to the iPhone 6+ Inflight Mobile Device.

* * *

In solidarity,

Your MEC—Jeffrey Peterson, Brian Palmer, Yvette Gesch, Becky Strachan, Laura Masserant, Cathy Gwynn, Sandra Morrow and Stephen Couckuyt; and MEC Grievance chairperson Jennifer Wise MacColl

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Management Rejects AFA Recommendation for IAD Hotel

Many of us are excited to soon resume service to Washington Dulles International Airport (IAD), but for the crew who are laying over there, their stay in suburban Virginia may not be so exciting. Despite an official recommendation by the AFA Hotel Committee for another property, management has selected an inferior hotel for crew accommodations.

How Hotel Selection Works

When a layover hotel in a new city needs to be selected or a hotel contract is up for renewal in an existing city, members of management and the AFA Hotel Committee visit the prospective hotels. Each hotel is evaluated for safety, cleanliness, quality, and to ensure it will meet the needs of our Flight Attendants. The Hotel Committee issues their official recommendation to management, who makes the final decision.

Management Isn’t Listening

The message that has been sent to our Flight Attendants is clear: sorry, you’re just not worth it.

Despite an official recommendation from the Hotel Committee and the urging of the MEC, management has decided to ignore the AFA recommendation for the IAD layover hotel. Under the new contract, when management selects a hotel that the Hotel Committee disagrees with, the MEC can request a written explanation from the division leader detailing the reason why the hotel was chosen (§34.A.1.c)

In an email from the MEC, Vice President of Inflight Services Andy Schneider was asked to provide her detailed explanation in accordance with the contractual language. The response, provided by Director of Crew Strategy & Administration Chad Koehnke, cited cost savings, payment discounts, and contractual terms that favored the company as the reasons for choosing the selected hotel over the preferred hotel recommended by AFA. The message that has been sent to our Flight Attendants is clear: sorry, you’re just not worth it.

Have Hotel Problems? Write It Up!

If you happen to be flying an IAD trip and have feedback to provide about the new layover hotel (or any layover hotel in any city), be sure to share it by writing a feedback report in CrewCare.   Reports submitted through CrewCare are automatically routed to the ALPA and AFA Hotel Committees as well as management—they will hear what you have to say. You can access CrewCare by following the link on the main page of the Flight Attendant website or by visiting http://www.alaskaaircrew.com.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Gesch, Becky Strachan, Laura Masserant, Cathy Gwynn, Sandra Morrow and Stephen Couckuyt

Note: To protect crewmember privacy, hotel names are not mentioned in this post as this article is posted on the AFA Alaska website. Information about crew hotels is available in the FA Crew Hotel Info conference in FirstClass.

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Harvard Flight Attendant Health Study Survey

Researchers from Harvard University are continuing their study of Flight Attendant health and need your help in collecting information. You’ll find a letter below regarding the study and what you can do to help. Your participation matters; please take a moment to take the survey now if you haven’t already.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Gesch, Becky Strachan, Laura Masserant, Cathy Gwynn, Sandra Morrow, Stephen Couckuyt and MEC Air Safety, Health, & Security Committee Chairperson Seth Heiple

 

Harvard

 

Dear Flight Attendant,

We keep climbing, but we are only 50% towards our goal for participation, so we extended our deadline to March 8th.  Get your survey completed by 3/8/15 11:59 PM PST and you will automatically be entered into a raffle for an Apple Watch.  We need YOU!   We’ve doubled our numbers in the last few days, so we know you can do it.

Our results will only be as strong as our participation.  The more flight attendants who tell us about their health, the better our knowledge will be.  Have you retired or changed jobs?  Have you participated in other flight attendant studies?  Have you started the survey, but haven’t had time to complete it?  Do you only have time to take it on your phone or tablet?  Great, you’re still eligible to participate—the only requirement for participation is that you worked as a flight attendant in the past.

Take 15 to 20 minutes of your time to inform our understanding of flight attendant health for YEARS to come.  Join us at Harvard University School of Public Health by

Following this link to the Survey: www.fahealth.org/harvard-study

Also, please let your friends know that ALL flight attendants are welcome to participate.  We’ve heard some flight attendants have not received an email from us or maybe our email was caught in spam, so please spread the word that ANY former or current flight attendant can take the survey at www.fahealth.org.

Sincerely,

Dr. Eileen McNeely, Principal Investigator, Flight Attendant Health Study
Dr. Sara Gale, Project Manager, Flight Attendant Health Study

Harvard School of Public Health
Environmental and Occupational Medicine and Epidemiology Research
Landmark Center, Room 3-098
401 Park Drive, P.O. Box 15697
Boston, MA 02115
617-384-8861
www.fahealth.org

An Introduction to the Scheduling Committee

With the recent ratification of our new contract, your Master Executive Council (MEC) has started the process of forming a Scheduling Committee as outlined in section 27.P.2. Many other carriers, both AFA and non-AFA, have a Scheduling Committee responsible for reviewing and discussing scheduling concerns with management. The Scheduling Committee will ensure that our Flight Attendants have strong representation when it comes to any scheduling-related concerns.

The Committee Structure

At Your Base (LEC Level)

Within each domicile, the Local Executive Council (LEC) Officers will be responsible for appointing a Local Scheduling Committee Chairperson and Committee Members. Your Local Scheduling Committee will be responsible for collecting and researching concerns related to scheduling, hours of service, and trading. They will work with management to resolve concerns and potential contractual violations presented by Flight Attendants. In addition, local committees will gather feedback regarding bidding and pairing construction from Flight Attendants and share this information with the PBS and Pairing Construction Subcommittees.

At the Airline (MEC Level)

The MEC Scheduling Committee Chairperson will coordinate the activities of the Local Scheduling Committees across the airline. The MEC Chairperson is responsible for supporting the Local Committee Chairperson and Local Committee Members in their interactions with management and providing any necessary resources. In addition, the MEC Chairperson will coordinate and lead the Scheduling Review Board, a meeting between AFA and management to be held every two weeks to address and resolve scheduling related issues before referring them to the grievance process.

PBS and Pairings

The Scheduling Committee also contains the PBS Subcommittee and Pairing Construction Subcommittee. The two subcommittees, each led by an MEC Vice Chairperson, represent Flight Attendant interests in their areas of expertise. Each Local Scheduling Committee will work closely with the subcommittees to share Flight Attendant feedback and help improve these systems and our quality of life.

Who Will I Contact?

Once appointed by your LEC Officers, your Local Scheduling Committee will be your point of contact for any concerns you have. Each Local Scheduling Chairperson and Committee Member will help Flight Attendants to address and resolve concerns or potential contractual violations. Contact information will be posted at http://afaalaska.org/scheduling after committee appointments have been made.

Scheduling Committee Communication Flow

How Do I Get Involved?

Local Scheduling Committees will soon be formed in each base. Within each base, the LEC Officers will appoint a Local Scheduling Committee Chairperson and Committee Members. If you’re interested in serving on the Scheduling Committee, please contact your LEC President. You can find contact information at http://afaalaska.org/locals, then by clicking on the link for your base.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Gesch, Becky Strachan, Laura Masserant, Cathy Gwynn, Sandra Morrow and Stephen Couckuyt

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Join The Picket Line: Support Horizon Flight Attendants on Tuesday, April 28

Since November 2023, Horizon Air Flight Attendants have been in negotiations, fighting tirelessly to secure a new contract that recognizes their work. Even after applying for mediation in January 2025, management continues to offer proposals that ignore the essential contributions Horizon Flight Attendants make to the success of Horizon Air and Alaska Air Group.  On […]

Scheduling Committee Meeting Recap – April 2026

This message is for pre-merger Alaska Flight Attendants On Tuesday, April 21, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at the Alaska Airlines Global Training Center in Renton, WA to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the […]

Hotel Committee Meeting Recap – April 2026

On Monday, April 13, our AFA Local Hotel Committee Chairpersons met virtually to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA pmAS), Kelly Hepworth (PDX), Barry Spitzer (SFO), Brian Sherill (LAX pmAS), and Kanani Vallot (SAN), […]

Single PSS Is Coming: What It Means For You

Tonight, the Alaska and Hawaiian merger will reach another major milestone—the integration of both airlines into a single passenger service computer system (PSS). While this change will affect Flight Attendants less than other groups—like Customer Service Agents and airport staff—there are still important updates you should know. Block2Block App and Onboard Service Pre-merger Hawaiian Flight […]

Navigating Acute & Delayed Stress As A Flight Attendant

Stress is an inherent aspect of the Flight Attendant profession, often stemming from the demanding nature of responsibilities and the unpredictable nature of air travel. It’s essential for Flight Attendants not only to understand the different types of stress they may encounter but also to recognize the warning signs of acute and delayed stress for […]

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