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        You are here: Home / Archives for 2017

        AFA Objects to January 30th Jeppesen Crew Exchange Cutover

        January 19, 2017 18:00

        Alaska Airlines management is a “go” to implement the new crew tracking system on January 30th

        Alaska Airlines management held a “Go/No-Go” meeting earlier today to determine whether or not the new crew tracking system will be implemented on January 30th. Stakeholders from multiple divisions and labor groups indicated if they were “go” or “no-go” for cutover. Unfortunately, management made the decision to proceed with implementation despite AFA’s objections. This means eMaestro will be turned off at 8pm Pacific Time on January 30th for up to 78 hours in order to be replaced by Jeppesen Crew Exchange (JCE).

        AFA recommended “no-go”

        Master Executive Council (MEC) Scheduling Chairperson Jake Jones recommended “no-go” on behalf of AFA:

        AFA does not support the implementation of a product that does not meet our current user functionality or better and is not contractually compliant with our 2014 agreement. While we appreciate the dedication and hard work of Alaska management and Jeppesen, we represent the contractual compliance of our collective bargaining agreement for nearly 4000 flight attendants. We still have a lot of work ahead to meet the minimum requirements AFA needs in order to support implementing the product.

        Inflight executive management recommended “go” despite concerns within the division

        Director of Inflight Crew Scheduling Kieran Whitney recommended “no-go” based on concerns the system has not received enough testing to ensure acceptable functionality—particularly with regard to Open Time trading. The manager of Inflight Crew Pay also expressed concern, citing that there are 25 identified bugs and no additional automation with the new payroll system; however, ultimately she recommended “go.” Despite these concerns within her own division, Vice President of Inflight Services Andy Schneider recommended “go.”

        Inflight executive management’s explanation

        When AFA asked Andy for an explanation, she wrote:

        I truly understand the on-going concerns held by both AFA and Kieran. I based my “Go” decision on a few key pieces of information. First, Jeppesen (the company responsible for the system) has committed to us that all critical system issues will be fully addressed before January 30th. Secondly, at the beginning of this project AFA comprised a list of must-have issues and all of these have been successfully addressed. I would like to make it clear that if critical items are not corrected by the 30th or any new critical issues are identified then we will certainly reevaluate.

        While any launch of this scale has some level of risk, I feel strongly that we are at greater risk every day we remain on eMaestro. I do not doubt that this transition will have its bumps and I thank you in advance for your patience. I’m confident that the new system will be a great improvement for all of our Flight Attendants. Based on everything I heard from our IT team, system engineers, Flt Ops partners and project team members, I am optimistic that we will be ready to deliver a new, mobile and modern system to our Flight Attendants on January 30th.

        AFA’s rebuttal

        While it is true that all “must-have” issues brought forward by AFA have been addressed, JCE currently lacks many “extremely desirable to have” items. Despite many months of best effort by the Scheduling Committee to help debug JCE, in AFA’s opinion there was not enough time to adequately test a final version prior to the decision date. Consequently, the AFA Scheduling Committee and the MEC are gravely concerned about the JCE cutover—not only with regard to Flight Attendant perception and satisfaction but with overall system functionality as well. We all agree that eMaestro needs to be replaced, but AFA strongly believes the new system needs to be put through additional development and testing prior to live launch.

        What now?

        AFA recommends Flight Attendants prepare themselves for the inevitable. The next MEC membership release to be published tomorrow will address how to get ready for the January 30th cutover. We also have an update regarding the upcoming trip-trading freeze (see “Trip Trading Freeze Part 1” and “Trip Trading Freeze Part 2”) and the associated contractual grievance. In the meantime, be assured that AFA will actively monitor the cutover and is prepared to take appropriate action should any contractual obligations not be fulfilled.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green, Brice McGee; MEC Scheduling Committee Chairperson Jake Jones and MEC Grievance Committee Chairperson Stephanie Adams

        Filed Under: Latest News, Scheduling Committee Tagged With: 2017, JCE, trip trading freeze

        AFA News Digest – January 19, 2017

        January 19, 2017 05:00

        Union Plus scholarship deadline – January 31, 2017

        This is a reminder that the deadline for the Union Plus scholarships is on January 31, 2017

        Union Plus provides comprehensive information for the college-bound individual as well as a suite of scholarships (https://www.unionplus.org/college-education-financing).  One additional “click” brings up the scholarship applications that may be submitted online by the deadline of January 31, 201 7.

        A unique aspect of the Union Plus Scholarships is that they are open to current and retired members, spouses, and dependent children.

        Women’s March on Washington

        AFA and CWA are participating in the Women’s March on Washington on January 21. This will be an historic event that raises the issues that our union has championed for decades: equality for all, economic equality for women and justice in the workplace. It is an opportunity to shine the light on the importance of the labor movement for our role in supporting democracy, organizing to improve conditions at work and empowering women and others to use the power of the collective to address issues that would otherwise be suppressed without our unions. Our messages will be:

        Read more »

        U.S. Aviation Workers Sue Obama Administration to Reverse DOT’s Norwegian Air International Decision

        Organizations representing more than 100,000 aviation workers filed a petition on January 12, 2017, in the U.S. Court of Appeals for the District of Columbia Circuit as a first step in a drive to overturn the Obama administration’s decision to permit Norwegian Air International (NAI) to fly to and from the United States under a business plan that runs counter to U.S. Open Skies agreements and threatens U.S. jobs.

        Read more »

        AFA Listening Tour

        Our union is not an institution. It’s you and me and all of aviation’s first responders. To ensure our union is reflecting the needs and hopes of Flight Attendants today, we are launching an AFA Listening Tour with Local, Master Executive Council and International Officers. We want to hear from you!

        Our first meeting will take place on February 16, 2017 in Los Angeles where we have Local Councils at Compass, Hawaiian, Alaska and United.

        We will schedule additional meetings in a location near you.

        Read more »

        If you have any questions, contact your Local Executive Council (LEC) president.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

        Filed Under: Latest News Tagged With: 2017

        AFA Files for Single Carrier Status with the National Mediation Board

        January 9, 2017 05:00

        There are still many unanswered questions about exactly how the merger with Virgin America will unfold. While the path may be long and drawn out, recently some significant milestones have been reached, and we are finally starting down the path of merging the two airlines.

        On December 14, 2016, the corporate transaction was completed, and the airlines are now officially under the Alaska Air Group umbrella.

        On December 30, Alaska management filed their “Notice of Merger” with the National Mediation Board (NMB), citing several indicators such as common ownership, Board of Directors, corporate officers and management; financial integration; and centralized labor relations. These conditions signal to the NMB that “like” employee groups from each carrier (such as pilots, customer service agents, dispatchers and Flight Attendants) may be ready to be represented by one labor union. Both Flight Attendant groups will ultimately be represented by AFA.

        On January 5, 2017, AFA filed its “Application for Determination of Representation Dispute” (official title) or “Finding of Single Carrier Status.” The NMB has the sole discretion for making this determination and, once made, will mean that AFA will also represent the Virgin America Inflight Teammates (ITMs).

        How long will it take the NMB to make this decision? There is no hard and fast rule and no concrete deadline. Looking at the timelines for past determinations suggests that it will be a number of months.

        A drawn out timeline is not unusual in airline mergers. Even after we have an agreement on a merged contract, the two groups cannot be combined until management is successful in attaining a Single Operating Certificate and achieving the ability to put both groups under one crew scheduling system. Only then can the groups be combined operationally and under one contract—both of which could be quite some time away in the future.

        We will keep you updated on merger-related events as they happen, and we thank you for your continued patience.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

        Filed Under: AS/VX Merger Tagged With: 2017, merger, Virgin America, VX

        Premium Class

        January 6, 2017 18:00

        The implementation of Premium Class service has led to several concerns from AFA members that the Master Executive Council (MEC) would like to address.

        Selling upgrades in-flight

        AFA has been in contact with the union representing the Customer Service Agents and Reservations Agents, the International Association of Machinists and Aerospace Workers (IAM), regarding the selling of upgrades in-flight. AFA and IAM are in mutual agreement there is no scope of agreement violation in our respective contracts as long as Flight Attendants sell the Premium Class upgrades in-flight. Please do not sell any Premium Class upgrades while on the ground. Although selling Premium Class upgrades in-flight is not a contractual violation, AFA will definitely remember these additional duties the next time we’re at the bargaining table!

        Premium Class training

        Did you know there is required computer based training (CBT) for the new Premium Class service? If not, you are in good company because this is a surprise to many. Although there have been a few references to the training in various management communications since it was first mentioned in the Inflight Bulletin Bundle (IBB) posted on December, 14, 2016, the actual notice of the training being required and paid has not been adequate in AFA’s opinion.

        According to the IBB, training may be completed via the Premium Class app on your Inflight Mobile Device (IMD) or on a computer by going to aspremiumclass.com. Management states the paid training must be completed by Wednesday, January 18, 2017, which is a deadline that AFA is disputing. The training will be paid at 1.0 TFP pursuant to §30.C.4.

        More than four upgrades?

        As of this writing, management has yet to provide guidance in a situation in which more than four customers wish to move to Premium Class. AFA has requested management to provide direction on this issue.

        Alcohol control procedures

        Flight Attendants have asked AFA to seek guidance from management with regard to alcohol control procedures in Premium Class. This is the information we have received from management so far:

        • All Premium Class (PC) customers receive an alcoholic beverage if they want, including non-revenue.  The customer must meet the usual alcohol service protocol according to the Flight Attendant Manual (FAM).
        • PC customers receive up to two drinks per cart if requested (F/As should not offer two).
        • PC customers may request and be served alcohol in addition to the standard service(s) as long as they do not appear to be intoxicated or in danger of becoming so. [Note: There appears to be conflict between emailed policy clarifications issued by management and the guidance stated in our Emergency Interim Bulletins (EIBs) with regard to how much complementary alcohol is provided in addition to the cart service(s). Do we only serve complementary alcoholic beverages during cart service or do we provide them on request as well? AFA would like management to clarify the policy.]

        Important: Report all alcohol-related incidents; include the customer’s seat number and class of service in the report so that we may identify any trends related to PC. In addition, document concerns related to selling upgrades in-flight, more than four upgrade requests at a time and incorrect catering.

        We thank all of you who have alerted us to the concerns with new Premium Class service. There appears to be several questions left for management to answer regarding Premium Class. AFA will continue to pressure management to provide Flight Attendants with sufficient supplies and accurate information to ensure that you have the resources you need.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green, Brice McGee; MEC Inflight Service Committee Chairperson Stephanie Garnett; and MEC Air, Safety Health and Security Committee Chairperson Seth Heiple

        Filed Under: Air Safety, Health, & Security Committee (ASHSC), Inflight Service Committee, Latest News Tagged With: 2017, premium class

        Staying Healthy In The Air and On The Ground

        January 4, 2017 11:57

        In the Air

        Fact

        Airplane cabins are notoriously dry, with humidity levels dropping to as low as 10%.  At this point the mucous membranes in the nose and throat dry up, and we become more susceptible not only to infections, but headaches, cramps, fatigue, as well as dry skin.  Coffee and sodas are diuretics and can dry you out.  Water increases your energy, assists in weight loss, flushes toxins, relieves you of fatigue & boosts your immune system.  The best defense against dehydration is to drink lots of water.

        Tip

        Drink plenty of water before, during and after your flight.  Recommended:  8 ounces every hour.

        Fact

        Airplanes are filled with germs.  Your skin is your best defense at blocking germs from entering into your system.  Mucous membranes, cuts, wounds, cracks to the skin are excellent portals for the entrance of germs into your system.

        Tip

        Hygiene

        The CDC refers to hand washing as a “do-it-yourself vaccine,” making it an excellent line of defense against preventing sickness.  The friction of rubbing your hands together is part of the mechanical process of removing germs, bacteria and viruses from your skin.  It is recommended that you wash your hands frequently and for a minimum of 30 seconds.  Use lotion frequently to avoid dry cracked hands, fending off yet another portal of entry for bacteria and viruses.

        Resist the urge to touch your mouth, eye area or nose. Robert Schwartz, MD, chairman of family medicine at the University of Miami School of Medicine states, “The main way a virus gets into your system is via the oral and respiratory nasal route.”  Wash your hands after blowing your nose.  Dry eyes?  Use moisturizing drops.  Not only will this relieve the irritation but it will also alleviate the tendency to touch your eyes.  If you have a cut or open wound, keep it covered and dry with a bandage.  If it gets wet, change the bandage.  Moisture is a great medium for bacterial growth.

        Lavatories

        Close the lid to the toilet prior to flushing.  Flushing sprays germs and bacteria from the inner bowl into the air (basically, microorganisms of what was deposited prior to flushing). Don’t forget to use a paper towel for lowering lid, touching the faucet, door handle, etc.

        If taking in a make-up bag or toiletries, make sure the counter is dry and then lay a paper towel down to protect your items from contact with the counter.  If brushing your teeth, use bottled water in a cup for rinsing, then dispose of the cup in the trash (using a paper towel to open the trash).

        Galleys

        Use sanitizing wipes to wipe down the interphone, jump seat area, seat belt buckles, and galley counter tops.  Do not place trash or shoes on the galley counter tops.

         

        Fact

        Travelling with a cold or sinus infection can cause permanent damage to your hearing.  Not to mention the fact that you are contagious and your co-workers don’t want what you have!

        Tip

        Don’t fly when sick.  However, if you find yourself on a flight, and experience sinus and or ear pain, a decongestant nose spray may provide relief. Recommended:  Keep a nasal decongestant spray in your bag when you fly.  More importantly notify your supervisor, contact Global Lifeline and don’t continue your trip until you are released to fly.

         

        Fact

        Seasonal immunizations and certain other immunizations, such as flu shots, flu mist, pneumonia immunizations, whooping cough and adult shingles immunizations, are available not only from your health care provider, but are also provided by most pharmacies or other mass immunizer locations.

        Tip

        Be proactive and stay healthy!

         

        Fact

        The benefits of exercise include:

        • Boosts the immune system.
        • Increases energy levels.
        • Decreases stress.
        • Improves moods.
        • Promotes better sleep.

        All of which are critical to the stress and challenges we face as Flight Attendants.

        Tip

        Pack a pair of tennis shoes and work out or comfortable clothes and:

        • Utilize the gym at your layover hotel.
        • Go for a walk or run.
        • If you’re a shopper, do some power walking at the mall.
        • Rent a bike if available on your layover.
        • Yoga or stretching exercises in your hotel room.
        • Get out and explore the fun activities that are unique to your layover city.

        Note of caution:  Always be aware of your environment for safety concerns (situational awareness), and when possible, pair up with a crewmember or your entire crew for outdoor excursions.

         

        Fact

        The benefits of healthy eating are:

        • Increased productivity
        • Enhanced mood
        • Longer life
        • Improved sleep
        • Maintain a healthy weight

        Tip

        Plan ahead and save your wallet, save your waistline:

        • Pack healthy food to take with you on your trip. Some hotels have a refrigerator in the room to keep your food fresh.
        • When you make a meal at home and have leftovers, place serving size portions in plastic containers and freeze. Do this whenever you have leftovers so that when you’re getting ready for a trip, grab one or more and place in your insulated food bag.  Take out on the plane, place in a tin, and pop it in the oven.
        • Costco and Trader Joe’s have some great, prepared salads and meals to keep on hand and grab as you walk out the door.
        • Smoothies and healthy shakes can be frozen and ready to go when you are.
        • Fruits and raw vegetables are easy and good for you!

        These are only a handful of suggestions.  Your best resources are other Flight Attendants.  Ask or observe what they do; you will always learn something new from your fellow F/As.

         

        On The Ground

        Fact

        It’s believed the dirtiest item in a hotel room is the remote.  Not far behind are doorknobs, phone receivers, toilet flushers, faucets and ice buckets.  Added to the list are the bedspreads.  Sheets are washed prior to your check in.

        When it comes to bedbug infestations, even the most upscale hotels with the strictest sanitary practices aren’t immune. And unfortunately, most do battle bedbugs from time to time thanks to an ever-changing international clientele.

        Tip

        When packing for your trip throw in disinfectant wipes, a travel size disinfectant spray (may not be used on the aircraft), a clear bag and a pair of slippers for your hotel stay.  When you arrive, inspect the room for safety.  Use the buddy system and look out for each other while one F/A stands outside in the hall and you look under the bed, in the closet, the bathroom, and behind the drapes, to make sure you’re the only one in the room.  Don’t use the safety lock until you’ve done this in case you discover you have company and need to make a quick exit.  Once you’ve deemed the room secure, go with the other F/A and watch out while s/he does the same. (Safety First)

        Inspect the room for health hazards, starting with the bathroom. With a tissue, lift the toilet seat and spray both sides of the seat with disinfectant, even if it looks spotless. Next, use disinfectant wipes on frequently touched hot spots: faucets, toilet lever, doorknobs, light switches, the phone, and clock.  Don’t bother trying to clean the crevices of the remote control. Instead slide it into a clear plastic bag. Use it this way during your stay, inside its protective cover.

        Don’t sit or place any belongings on the bed until you’ve checked them.  Check your mattress, bed frame, and headboard — you’re looking for small brown stains. Bedbugs are hard to see (they hide during the day and can run away quickly when disturbed), but they leave behind brown bloodstains when they process the blood of their victims. Be sure to check under the sheets and mattress pad, too.

        Limit direct skin contact with the carpet and furniture so you don’t pick up any potential fungus. That means wear socks or slippers and be fully clothed when sitting on chairs or the sofa.

        Before a shower, squirt shampoo in the tub and run the water on hot for a minute to decrease the number of germs where you’ll be standing, even if the bottom of the tub looks clean.  If you have a cut on your foot, though, bandage it and wear flip-flops.

         

        Fact

        Sleep is vital to our health and wellbeing, but can be very elusive in our work environment due to a multitude of factors.  Some examples are:

        • Time zone changes.
        • Irregular work hours.
        • Anxiety of waking up on time for an early check in.
        • Stressed out from the events of the day.
        • Problems at home and being away and unable to solve them.
        • Room near the elevator or ice machine.
        • Noisy neighbors.

        Tip

        Depending on the time of day and what your schedule is, here are a few suggestions:

        • If you need to take a nap, try to keep it short so you’ll sleep better at night.
        • If you need complete darkness when you sleep use the pant hangers from the closet with the clips to clip drapes together and prevent light from entering your room.
        • Request a room away from the elevator and ice machine.
        • Contact the front desk to report noisy neighbors or request a room change.
        • Wear ear plugs/eye masks.
        • Set the room clock, your cell phone clock and request a wakeup call so you can sleep easily knowing that you won’t miss your check in.
        • Dim the light display on your hotel clock and make sure the time set is the correct time.
        • Pack the night before except what you’ll need in the morning. One less thing to worry about.  Especially if you hit the snooze button too many times.
        • Try mediation or relaxation techniques for stress.
        • Make a list of what you’ll do when you get home. Then put it away.
        • Use a white noise or sleep machine.
        • No computers or electronics in bed.
        • If you have a device running iOS (iPhone iPad) turn on “Night Shift” which reduces the amount of blue light emitted from your display. It can be found under Settings -> Display & Brightness -> Night Shift and can also be found as a toggle in the iOS Control center.
        • Ask fellow FAs what their secrets are for getting a good night’s sleep.

        Filed Under: Air Safety, Health, & Security Committee (ASHSC) Tagged With: 2017, ASHSC, health, wellness

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