This message is for pre-merger Seattle Based Hawaiian Flight Attendants

Addressing the New 787 Alaska Branded Service

• New Alaska 787-9 Domestic and International services are now live out of SEA
• Domestic service mirrors current Alaska 737 West Coast/Hawaii service
• International service has not been formally agreed to by AFA under Section 29.I.4.
  • Some elements were introduced without full real-world operational testing
  • First month of SEA/FCO flying will be treated as an evaluation period
• You are still expected to follow procedures and deliver service as written
• Consistency helps identify issues and support advocacy
• Your feedback is critical:
  • Intelex → operational/service issues
  • B2B Catering Reports → service/catering feedback
  • AFA → 787.feedback@afahawaiian.org
• Additional survey coming soon

---

Aloha SEA Flight Attendants,

As we begin the services that were presented at Immersion Training, we understand that many of you are experiencing a wide range of emotions. There has been a significant amount of information coming out, and we want to take a moment to address an important topic we have been actively working on regarding the Alaska Branded 787-9 services.

Over the past six months, your AFA Inflight Service Committee has been engaged with the company in the development of both the AS 787-9 Domestic & International service. Beginning April 25th, HNL/SEA routes will transition to the AS 787-9 Domestic service and SEA/ICN routes will transition to the AS 787-9 International service. This will be followed by the AS 787-9 International service launches of SEA/FCO (April 28th) and SEA/LHR (May 21st).

---

AS 787-9 Domestic Service

This domestic service is a “copy and paste” of what is currently offered on the Alaska West Coast/Hawaii flights on their 737s. AFA requested a full inflight test of this service, however management was unable to accommodate due to logistics, resources, and guest expectations. We plan to closely monitor the launch of this service and will be recommending changes based on FA feedback. With the intent of maintaining clear brand identity lines, AFA advocated that the AS 787-9 Domestic service closely mirrored the brand expectations on the 737 today.

---

AS 787-9 International Service

It is important for you to know that the AS 787-9 International service that was introduced during Seattle Immersion Training, and ultimately rolled out, has not been formally agreed to by AFA. Under the Hawaiian Contract [Section 29.I.4.], AFA must agree to any service implemented on the 787-9.

Four (4) Alaska Branded International test flights were operated with concentrated focus on the business class cabin. We repeatedly reminded management that agreements being established in the business class cabin were contingent that no additions would be made to the already challenging main cabin service model practiced today on HA branded SEA/ICN. Following those four (4) test flights, management moved forward with new products and services that had not been tested in actual operations.  This places us in a position where we now need to get an accurate assessment and get your feedback on service timing, safety considerations, flight attendant workload, and efficiencies in order to determine next steps.

Given these circumstances, we will treat the first month of SEA/FCO implementation as an evaluation period. This approach preserves our ability to formally object if necessary. During this time, we will be actively collecting your feedback and experiences and bringing that directly to the company to advocate for adjustments and improvements.

---

It is important to note that the operation does not stop. While the service has not been agreed to by AFA, we recognize that flying is underway. Flight Attendants are still expected to perform their duties and deliver the service as written, while we continue to advocate on your behalf.

As we move through this period, following written procedures will be important in helping us capture an accurate picture of the operation. We understand the instinct to “make things work,” but doing so can impact our ability to accurately assess the service and advocate effectively. Consistency in following the service as written ensures we are documenting the true operation and identifying where changes are needed.

Your feedback will be essential in this process. Please follow these steps to document your experiences through the proper channels:

1. Intelex – for service flow challenges and operational concerns
2. Catering Reports – submit through B2B. Select your corresponding flight, scroll to the bottom of the page and enter feedback through the “Catering & Service Feedback” tab. If your flight is no longer available in B2B, please submit an Intelex report
3. AFA Reporting – all Intelex and B2B submissions are forwarded to your AFA Inflight Service Committee. If you would like to reach the ISC directly, please email 787.feedback@afahawaiian.org.

The Inflight Service Committee will also be providing an online survey at a later time and encourage you to participate, especially if you identify changes you would like to see.

Mahalo for your continued engagement and professionalism as we navigate this together.

In solidarity,

Council 47 Leadership and AFA Inflight Service Committee
47@afahawaiian.org
787.feedback@afahawaiian.org

This message is for pre-merger Seattle Based Hawaiian Flight Attendants

Alaska Brand Resources: A Message From Your AFA Inflight Service Committee

Aloha SEA Base Flight Attendants,

It was so great to connect with you all at Immersion Training. For those who have yet to attend in May, your AFA Inflight Service Committee will once again be present to advocate for you. An overwhelming amount of service information was shared, we wanted to reach out to bring some pertinent information back into focus.

---

Alaska Brand Resources: Where You Can Find Them

Onboard Service Flow

Onboard Service Flow

The following service presentations that were shared at Global Immersion are available to you:

• 787 AS International BC Service
• 787 AS International YC Service
• 787 AS Domestic Service

Resources are available on Sharepoint under the Catering & Service tab or available offline on your IMD: Content > All Files > In-Flight > 5. Onboard Service > 6. AS: 787 Service

Menu Guides

Onboard Service Flow

The following service presentations that were shared at Global Immersion are available to you:

• 787 AS International BC Service
• 787 AS International YC Service
• 787 AS Domestic Service

Resources are available on Sharepoint under the Catering & Service tab or available offline on your IMD: Content > All Files > In-Flight > 5. Onboard Service > 6. AS: 787 Service

Menu Guides

Resources are available offline on your IMD: Content > All Files > In-Flight > 5. Onboard Service > 7. Other > Menu Guide (as of April 25)

Galley Diagrams

• 787 SEA-HNL Galley Diagram
• 787 SEA-INTL Galley Diagram

Resources are available offline on your IMD: Content > All Files > In-Flight > 5. Onboard Service > 6. AS: 787 Service

Announcements

Resources are available offline on your IMD: Content > All Files > In-Flight > 4. Announcements > select language > select AS: North America or AS: International

In-Flight Planning Communication

Key communications regarding SEA base flights and pertinent service changes have been added to your IMD for offline viewing.

Resources are available on your IMD: Content > All Files > In-Flight > 5. Onboard Service > 0. Latest Updates > select the following updates

• 26-035 Key Changes Happening at PSS
• 26-036 787 Alaska-Branded Service
• 26-037 Crew Meal Program

---

We hope you find this map of resources to be valuable. Your AFA Inflight Service Committee will be observing and operating multiple AS-branded flights this week alongside you. We are present to offer support and will continue to advocate for you in the most effective manner possible.

In solidarity,

AFA Inflight Service Committee Chairpersons,
Bianca McKee, Master Executive Council – Hawaiian Brand
Thalia Adachi, Hawaiian Airlines Council 43, Honolulu
Gary Manoi, Hawaiian Airlines Council 47, Los Angeles
787.feedback@afahawaiian.org

This message is for pre-merger Hawaiian Seattle Based Flight Attendants

Uniform Delay Update

Aloha Council 47 SEA Flight Attendants,

We’ve been hearing your concerns loud and clear regarding the recent uniform delivery delays and how this may impact your ability to operate your scheduled 787 flying.

We brought this forward directly to management today and had a conversation to get clarity. While the launch of the updated uniforms is important to the company, it is not their position to discipline Flight Attendants or impact pay due to not having the correct uniform as a result of these delays.

To be clear, Flight Attendants should not be subject to discipline, corrective action, or removal from trips without pay in these situations. The company has indicated a primary focus on ensuring FCO flights are fully uniformed for launch, while understanding that other flying (ICN/HNL) may require flexibility during this transition period.

That said, we do ask that Flight Attendants continue to do their part by working with Affinity Apparel to arrange for their uniform pieces and stay engaged in the process.

We know many of you planned your schedules around the original timelines, and it’s frustrating when things change outside of your control.

If you experience anything that doesn’t align with this, please reach out so we can address it.

Mahalo,

Josh, Paul and Beth
Council 47 Officers LAX/SEA
47@afahawaiian.org

This message is for pre-merger Hawaiian Flight Attendants

Call for Council 47 AFA Chairs and Volunteers

Aloha Council 47 LAX and SEA Members,

As our membership continues to grow, so does the need to expand our representation. We have been truly humbled hearing, especially during immersion training, how many Flight Attendants want to get involved in union work. That level of interest and engagement is incredible to see.

Remember, we are the Union. Each of us plays a role in protecting our careers, enforcing our Contract, and ensuring we remain united in our efforts.

We are happy to announce opportunities for you to get involved. Please review the available positions below, along with their qualifications and expectations. If a position does not specify a base (LAX or SEA), it will support both locations.

Open Positions:

• Grievance Committee – SEA Focus
• EAP Co-Chair – SEA Focus
• EAP Committee – SEA Focus
• Hotel Committee
• Reserve Chair
• General Engagement ***(see note below)

***We’ve heard a strong general interest from Flight Attendants who want to contribute but may not yet know where they fit. If that sounds like you, we encourage you to submit for General Engagement so we can help connect you with opportunities that align with your interests and where support is most needed.

Please take the time to review the qualifications and expectations, and reach out to your Officers if you have any questions.

The term for these position will be aligned with the Council 47 Officer terms which will end on December 31, 2028

Please Read Before Applying:

• LEC Chair and Committee Duties and Responsibilities
• Grievance Committee 
• EAP (Employee Assistance Program) Committee
• Hotel Committee
• Reserve Committee

Application Timeline:

• Now through May 1 – Application Process
• May 4–8 – Optional interviews conducted
• May 10 – Selections announced

Mahalo,

Josh, Paul and Beth
Council 47 Officers LAX/SEA
47@afahawaiian.org

---

Submit Application

Click Here

This message is for pre-merger Hawaiian Los Angeles Based Flight Attendants

LAX Update – April 10, 2026

We hope you are all doing well. We wanted to take a moment to provide a few updates and share some recent happenings within our base.

• Meaningful A Hui Hous
• LAX Vacancy Update
• NGP
• AFA Lounge Visit
• LAX Managerial Support
• CA Endorsements

In solidarity,

Josh, Paul and Beth
Council 47 Officers LAX/SEA
47@afahawaiian.org
LAX Pulse Form

---

Meaningful A Hui Hous

While we have said a hui hou to a good portion of our LAX Base as they transfered to SEA Base, we’ve had a couple of meaningful a hui hou moments we wanted to highlight.

First, we want to recognize the retirement of trailblazing Flight Attendant Larry Christenson. Larry retired after 41 years of dedicated service with Hawaiian Airlines. Throughout his career, he contributed to the legacy and culture that make our group so special. He will be deeply missed, and we wish him all the best in this next chapter.

We also said a hui hou to one of our own as he begins a new journey in another domicile. The legendary Uncle Pete, has transferred to the Seattle base. Before his departure, he was honored by his crew in recognition of his many years at LAX and his contributions to Hawaiian Airlines as a whole. We know he will carry that same Spirit of Aloha with him to SEA. And no more driving from VEGAS!!!

---

LAX Vacancy Update

As many of you have seen, a vacancy bid was posted for five LAX positions to be active in the month of May. Of those, only two positions were filled. While we had hoped and strongly advocated for new hires to fill the remaining three positions, the company has indicated they will not be moving forward with filling the remaining three positions. That said, we do believe our continued advocacy played a role in ensuring these vacancies were offered in LAX. Your feedback matters, so please continue to share your concerns with us so we can effectively represent you in these discussions.

---

NGP LAX Open Enrollment

We’re also pleased to share that NGP will be at the LAX Village from June 10–12. This will be an opportunity for you to enroll in or make changes to your supplemental insurance plans.

NGP (National Group Protection) offers a range of voluntary benefits designed to complement your existing coverage. This can include accident insurance, critical illness coverage, hospital indemnity plans, and more. These plans are intended to provide additional financial protection and flexibility based on your individual needs. Representatives will be available on-site to answer questions and walk you through your options.

---

LAX AFA Lounge Visit

Council 47 will also be conducting a lounge visit on April 13. Josh Aoki, along with members of your LEC committee leadership, will be present to connect with you in person, hear your feedback, and better understand how things are going on the line. We always value these opportunities to engage directly and ensure your voices continue to guide our work.

Please look out for more dates in May.

If we are not able to connect with you during Lounge Visits, do not hesitate to reach out to us.

---

LAX Management Support

We have been working closely with management to ensure LAX Flight Attendants are appropriately supported by managemnt. LAX Base Manager Aron Kahan recently shared an email with contact information for all LAX managers. New information shared with us is that while all managers remain available as resources, Gary Oda will now serve as the primary point of contact for the Hawaiian LAX group. As part of this effort, Gary will be traveling to Honolulu in early May to job shadow Hawaiian Inflight leaders at the CRO. This is intended to strengthen alignment and deepen understanding of Hawaiian Inflight operations, ultimately improving support for our LAX group.

---

Midterm Endorsements from the California Federation of Labor Unions

As we approach the upcoming midterm elections, the California Federation of Labor has released its list of candidate endorsements. These recommendations are made by union delegates, including your Local Council President, Josh Aoki, and LEC Government Affairs Chair Bruni Agosto-Pinal.

It’s important to note that these endorsements are not based on political party affiliation. They are grounded in one key principle: support for labor. The recommendations reflect candidates who have demonstrated a consistent track record of standing with working people and supporting legislation that protects and advances workers’ rights.

We encourage you to take time to review the endorsements and stay informed as you prepare to vote.