grievances

For release to pre-merger AS council only

AFA is as disappointed as you in our new Jeppesen Crew Access (JCA) system. Between San Diego’s Open Time not opening on time and system slowdowns throughout the day, once again the experience on Open Time day this month was subpar. AFA advocated that management provide a “do over” Open Time day to make up for all the trouble, but management declined due to concerns over operational liability.

AFA is continuing to pressure management on a daily basis to ensure the Company provides us with an operable real-time trip trading system. Although we are seeing improvements to JCA over time, those improvements are too little, too late. The following is a list of JCA-related contractual grievances filed to date with their respective status.

New Grievances

Grievance No.: 36-99-2-27-17-Violation of §12.C.2-3 Open Time Trip Drop. This grievance alleges the Company’s violation of Collective Bargaining Agreement §12.C.2-3 [Exchange of Sequences: Trading Procedures], past practice and all related sections of the Collective Bargaining Agreement when it denied Flight Attendants the ability to drop a sequence in Open Time at contractually designated times, e.g. SEA at 2:00pm PT.

Details: The Company agreed it violated this provision of our CBA. The Company is working with the IT Department and Jeppesen to resolve the issue. This is tentatively scheduled for implementation on May 31^st.

Grievance No.: 36-99-2-28-17-Violation of §12.C.1 Real-Time Trading Procedures. This grievance alleges the Company’s violation of Collective Bargaining Agreement §12.C.1 [Exchange of Sequences: Trading Procedures], past practice and all related sections of the Collective Bargaining Agreement when it did not provide Flight Attendants a real-time electronic system for processing sequence trades, picks-ups, drops and give-aways because it requires frequent refreshing of one’s internet browser in order to view updated trading data and availability.

Details: The Company agreed it violated this provision of our CBA. The Company’s remedy is that until JCA is modified, there is a manual workaround requiring Flight Attendants to refresh their browser to view an updated screen. AFA very much disagrees with the Company’s remedy and will be disputing it.

Grievance No.: 36-99-2-29-17-Violation §12.C & §30.B.5 Trading and Requalification Training. This grievance alleges the Company’s violation of Collective Bargaining Agreement §12.C [Exchange of Sequences: Trading Procedures] & §30.B.5 [Training: Recurrent Training], past practice and all related sections of the Collective Bargaining Agreement when its crew tracking system (Jeppesen Crew Access) did not allow a Flight Attendant to electronically trade trips that were on his/her line in a bid month in which s/he is scheduled for requalification training.

Details: AFA is awaiting the Company’s response.

Grievance No.: 36-99-2-30-17-Violation §12.C.3 SAN Open Time. This grievance alleges the Company’s violation of Collective Bargaining Agreement §12.C.3 [Exchange of Sequences: Trading Procedures], past practice and all related sections of the Collective Bargaining Agreement when it did not begin access to Open Time trading in the San Diego Flight Attendant domicile (SAN) at 9:00am PT on May 15, 2017.

Details: AFA is awaiting the Company’s response. (The Company eventually opened SAN OT at 10:00am PT.)

Unresolved Grievances

Grievance No.: 36-99-2-2-17- Violation of §11.H.7. Denial of Reserve Automated Posting and Trading of Assignments. This grievance alleges the Company’s violation of Collective Bargaining Agreement Section 11.H.7. [Reserve/Reserve Exchange of Days, Pick-Ups and Trades], past practice and all related sections of the Collective Bargaining Agreement when its new Jeppesen Crew Access trading system denied Reserve Flight Attendants automated posting and trading of reserve assignments.

Details: The Company denied violating this section of the CBA. This grievance is on the list to arbitrate unless fixed prior. (This is tentatively scheduled for implementation on May 31^st—finally!)

Grievance No.: 36-99-2-4-17- Violation of §9.E. & §12.E. All Open Time Trips Withheld from Open Time and Premium Pay Removed. This grievance alleges the

the Company’s violation of Collective Bargaining Agreement Section 9.E. [Junior Available//and Premium Open Time/Premium Open Time] & 12.E. [Exchange of Sequences/Open Time], past practice and all related sections of the Collective Bargaining Agreement when on or about February 9, 2017, and on or about February 16, 2017, all Open Time trips across the entire system were withheld from Open Time and premium pay was removed. This is an ongoing violation, and this grievance intends to include all future violations.

Details: The Company agreed it violated this provision of our CBA. This grievance also includes any later violations. We are mediating this issue for a remedy on July 5, 2017.

Grievance No.: 36-99-2-6-17- Violation of §11.E. Low Time First Available (LTFA) Out of Order Assignments January 31 to February 2, 2017. This grievance alleges the Company’s violation of Collective Bargaining Agreement Section 11.E. [Reserve/Order of Assignment], past practice and all related sections of the Collective Bargaining Agreement when on or about January 31, 2017, at 8:00pm PST to February 2, 2017, at 11:00am PST, Crew Scheduling assigned Reserve Flight Attendants out of order because of the inability for Crew Scheduling to accurately verify order of assignments due to the cutover to the new crew tracking and scheduling system, Jeppesen Crew Access (JCA).

Details: The Company agreed it violated this provision of our CBA. We are mediating this issue for a remedy on July 5, 2017.

Grievance No.: 36-99-2-7-17- Violation of §11.E. Low Time First Available (LTFA) Out of Order Assignments Post Jeppesen Crew Access (JCA) Cutover. This grievance alleges the Company’s violation of Collective Bargaining Agreement Section 11.E. [Reserve/Order of Assignment], past practice and all related sections of the Collective Bargaining Agreement when starting on or about February 2, 2017 at 11:00am PST, and including all subsequent violations, Crew Scheduling assigned Reserve Flight Attendants out of order because of the inability for Crew Scheduling to accurately verify order of assignments due to the cutover to the new crew tracking and scheduling system, Jeppesen Crew Access (JCA).

Details: The Company agreed it violated this provision of our CBA. We are mediating this issue for a remedy on July 5, 2017.

Grievance No.: 36-99-2-10-17- Violation of §11.F.15, §11.H.7 & §11.H.8 Failure to Provide Automated Ability for Reserve Flight Attendants to Self-Assign and Trade APSB. This grievance alleges the Company’s violation of Collective Bargaining Agreement §11.F.15 [Reserve: Airport Standby], §11.H.7 & §11.H.8 [Reserve: Reserve Exchange of Days, Pick-Ups and Trades], past practice and all related sections of the Collective Bargaining Agreement when it failed to provide automated ability for Reserve Flight Attendants to self-assign and trade airport standby (APSB) assignments due to the cutover to the new crew tracking and scheduling system, Jeppesen Crew Access (JCA).

Details: The Company agreed it violated this provision of our CBA, and a fix was implemented to correct Reserve self-assignment and direct trading of APSB. The ability to advertise and trade APSB is tentatively scheduled for implementation on May 31^st.

Grievance No.: 36-99-2-18-17-Violation of §12.G.3 & §10.Y.7 SIP’d Sequences in Open Time. This grievance alleges the Company’s violation of Collective Bargaining Agreement §12.G.3 [Exchanges of Sequences: Sequence Interruption Point (SIP) Sequences] & §10.Y.7 [Scheduling: Sequence Construction], past practice and all related sections of the Collective Bargaining Agreement when it failed to identify SIP sequences placed into Open Time by the Company for pick-up/trade by Flight Attendants or assigned to (or self-assigned by) Reserve Flight Attendants; and thereby failed to pay all eligible Minimum Pay Rules on such sequences pursuant to §21.D [Compensation: Minimum Pay Rules].

Details: The Company denied violating this section of the CBA. The Company is looking into a manual workaround until it is fixed. This grievance is on the list to arbitrate/mediate unless fixed prior.

Resolved Grievances

Grievance No.: 36-99-2-12-17- Violation of §12.C.2-3 Allowing Out of

Domicile Trades, Pick-Ups, Drops and Give-Aways on Incorrect Dates. This grievance alleges the Company’s violation of Collective Bargaining Agreement §12.C.2-3 [Exchange of Sequences: Trading Procedures], past practice and all related sections of the Collective Bargaining Agreement when it allowed out of domicile trades, pick-ups, drops and give-aways on the fifteenth (15^th) and sixteenth (16^th) of the month rather than the required seventeenth (17^th) of the month.