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        You are here: Home / Archives for Committees / Air Safety, Health, & Security Committee (ASHSC)

        Premium Class

        January 6, 2017 18:00

        The implementation of Premium Class service has led to several concerns from AFA members that the Master Executive Council (MEC) would like to address.

        Selling upgrades in-flight

        AFA has been in contact with the union representing the Customer Service Agents and Reservations Agents, the International Association of Machinists and Aerospace Workers (IAM), regarding the selling of upgrades in-flight. AFA and IAM are in mutual agreement there is no scope of agreement violation in our respective contracts as long as Flight Attendants sell the Premium Class upgrades in-flight. Please do not sell any Premium Class upgrades while on the ground. Although selling Premium Class upgrades in-flight is not a contractual violation, AFA will definitely remember these additional duties the next time we’re at the bargaining table!

        Premium Class training

        Did you know there is required computer based training (CBT) for the new Premium Class service? If not, you are in good company because this is a surprise to many. Although there have been a few references to the training in various management communications since it was first mentioned in the Inflight Bulletin Bundle (IBB) posted on December, 14, 2016, the actual notice of the training being required and paid has not been adequate in AFA’s opinion.

        According to the IBB, training may be completed via the Premium Class app on your Inflight Mobile Device (IMD) or on a computer by going to aspremiumclass.com. Management states the paid training must be completed by Wednesday, January 18, 2017, which is a deadline that AFA is disputing. The training will be paid at 1.0 TFP pursuant to §30.C.4.

        More than four upgrades?

        As of this writing, management has yet to provide guidance in a situation in which more than four customers wish to move to Premium Class. AFA has requested management to provide direction on this issue.

        Alcohol control procedures

        Flight Attendants have asked AFA to seek guidance from management with regard to alcohol control procedures in Premium Class. This is the information we have received from management so far:

        • All Premium Class (PC) customers receive an alcoholic beverage if they want, including non-revenue.  The customer must meet the usual alcohol service protocol according to the Flight Attendant Manual (FAM).
        • PC customers receive up to two drinks per cart if requested (F/As should not offer two).
        • PC customers may request and be served alcohol in addition to the standard service(s) as long as they do not appear to be intoxicated or in danger of becoming so. [Note: There appears to be conflict between emailed policy clarifications issued by management and the guidance stated in our Emergency Interim Bulletins (EIBs) with regard to how much complementary alcohol is provided in addition to the cart service(s). Do we only serve complementary alcoholic beverages during cart service or do we provide them on request as well? AFA would like management to clarify the policy.]

        Important: Report all alcohol-related incidents; include the customer’s seat number and class of service in the report so that we may identify any trends related to PC. In addition, document concerns related to selling upgrades in-flight, more than four upgrade requests at a time and incorrect catering.

        We thank all of you who have alerted us to the concerns with new Premium Class service. There appears to be several questions left for management to answer regarding Premium Class. AFA will continue to pressure management to provide Flight Attendants with sufficient supplies and accurate information to ensure that you have the resources you need.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green, Brice McGee; MEC Inflight Service Committee Chairperson Stephanie Garnett; and MEC Air, Safety Health and Security Committee Chairperson Seth Heiple

        Filed Under: Air Safety, Health, & Security Committee (ASHSC), Inflight Service Committee, Latest News Tagged With: 2017, premium class

        Staying Healthy In The Air and On The Ground

        January 4, 2017 11:57

        In the Air

        Fact

        Airplane cabins are notoriously dry, with humidity levels dropping to as low as 10%.  At this point the mucous membranes in the nose and throat dry up, and we become more susceptible not only to infections, but headaches, cramps, fatigue, as well as dry skin.  Coffee and sodas are diuretics and can dry you out.  Water increases your energy, assists in weight loss, flushes toxins, relieves you of fatigue & boosts your immune system.  The best defense against dehydration is to drink lots of water.

        Tip

        Drink plenty of water before, during and after your flight.  Recommended:  8 ounces every hour.

        Fact

        Airplanes are filled with germs.  Your skin is your best defense at blocking germs from entering into your system.  Mucous membranes, cuts, wounds, cracks to the skin are excellent portals for the entrance of germs into your system.

        Tip

        Hygiene

        The CDC refers to hand washing as a “do-it-yourself vaccine,” making it an excellent line of defense against preventing sickness.  The friction of rubbing your hands together is part of the mechanical process of removing germs, bacteria and viruses from your skin.  It is recommended that you wash your hands frequently and for a minimum of 30 seconds.  Use lotion frequently to avoid dry cracked hands, fending off yet another portal of entry for bacteria and viruses.

        Resist the urge to touch your mouth, eye area or nose. Robert Schwartz, MD, chairman of family medicine at the University of Miami School of Medicine states, “The main way a virus gets into your system is via the oral and respiratory nasal route.”  Wash your hands after blowing your nose.  Dry eyes?  Use moisturizing drops.  Not only will this relieve the irritation but it will also alleviate the tendency to touch your eyes.  If you have a cut or open wound, keep it covered and dry with a bandage.  If it gets wet, change the bandage.  Moisture is a great medium for bacterial growth.

        Lavatories

        Close the lid to the toilet prior to flushing.  Flushing sprays germs and bacteria from the inner bowl into the air (basically, microorganisms of what was deposited prior to flushing). Don’t forget to use a paper towel for lowering lid, touching the faucet, door handle, etc.

        If taking in a make-up bag or toiletries, make sure the counter is dry and then lay a paper towel down to protect your items from contact with the counter.  If brushing your teeth, use bottled water in a cup for rinsing, then dispose of the cup in the trash (using a paper towel to open the trash).

        Galleys

        Use sanitizing wipes to wipe down the interphone, jump seat area, seat belt buckles, and galley counter tops.  Do not place trash or shoes on the galley counter tops.

         

        Fact

        Travelling with a cold or sinus infection can cause permanent damage to your hearing.  Not to mention the fact that you are contagious and your co-workers don’t want what you have!

        Tip

        Don’t fly when sick.  However, if you find yourself on a flight, and experience sinus and or ear pain, a decongestant nose spray may provide relief. Recommended:  Keep a nasal decongestant spray in your bag when you fly.  More importantly notify your supervisor, contact Global Lifeline and don’t continue your trip until you are released to fly.

         

        Fact

        Seasonal immunizations and certain other immunizations, such as flu shots, flu mist, pneumonia immunizations, whooping cough and adult shingles immunizations, are available not only from your health care provider, but are also provided by most pharmacies or other mass immunizer locations.

        Tip

        Be proactive and stay healthy!

         

        Fact

        The benefits of exercise include:

        • Boosts the immune system.
        • Increases energy levels.
        • Decreases stress.
        • Improves moods.
        • Promotes better sleep.

        All of which are critical to the stress and challenges we face as Flight Attendants.

        Tip

        Pack a pair of tennis shoes and work out or comfortable clothes and:

        • Utilize the gym at your layover hotel.
        • Go for a walk or run.
        • If you’re a shopper, do some power walking at the mall.
        • Rent a bike if available on your layover.
        • Yoga or stretching exercises in your hotel room.
        • Get out and explore the fun activities that are unique to your layover city.

        Note of caution:  Always be aware of your environment for safety concerns (situational awareness), and when possible, pair up with a crewmember or your entire crew for outdoor excursions.

         

        Fact

        The benefits of healthy eating are:

        • Increased productivity
        • Enhanced mood
        • Longer life
        • Improved sleep
        • Maintain a healthy weight

        Tip

        Plan ahead and save your wallet, save your waistline:

        • Pack healthy food to take with you on your trip. Some hotels have a refrigerator in the room to keep your food fresh.
        • When you make a meal at home and have leftovers, place serving size portions in plastic containers and freeze. Do this whenever you have leftovers so that when you’re getting ready for a trip, grab one or more and place in your insulated food bag.  Take out on the plane, place in a tin, and pop it in the oven.
        • Costco and Trader Joe’s have some great, prepared salads and meals to keep on hand and grab as you walk out the door.
        • Smoothies and healthy shakes can be frozen and ready to go when you are.
        • Fruits and raw vegetables are easy and good for you!

        These are only a handful of suggestions.  Your best resources are other Flight Attendants.  Ask or observe what they do; you will always learn something new from your fellow F/As.

         

        On The Ground

        Fact

        It’s believed the dirtiest item in a hotel room is the remote.  Not far behind are doorknobs, phone receivers, toilet flushers, faucets and ice buckets.  Added to the list are the bedspreads.  Sheets are washed prior to your check in.

        When it comes to bedbug infestations, even the most upscale hotels with the strictest sanitary practices aren’t immune. And unfortunately, most do battle bedbugs from time to time thanks to an ever-changing international clientele.

        Tip

        When packing for your trip throw in disinfectant wipes, a travel size disinfectant spray (may not be used on the aircraft), a clear bag and a pair of slippers for your hotel stay.  When you arrive, inspect the room for safety.  Use the buddy system and look out for each other while one F/A stands outside in the hall and you look under the bed, in the closet, the bathroom, and behind the drapes, to make sure you’re the only one in the room.  Don’t use the safety lock until you’ve done this in case you discover you have company and need to make a quick exit.  Once you’ve deemed the room secure, go with the other F/A and watch out while s/he does the same. (Safety First)

        Inspect the room for health hazards, starting with the bathroom. With a tissue, lift the toilet seat and spray both sides of the seat with disinfectant, even if it looks spotless. Next, use disinfectant wipes on frequently touched hot spots: faucets, toilet lever, doorknobs, light switches, the phone, and clock.  Don’t bother trying to clean the crevices of the remote control. Instead slide it into a clear plastic bag. Use it this way during your stay, inside its protective cover.

        Don’t sit or place any belongings on the bed until you’ve checked them.  Check your mattress, bed frame, and headboard — you’re looking for small brown stains. Bedbugs are hard to see (they hide during the day and can run away quickly when disturbed), but they leave behind brown bloodstains when they process the blood of their victims. Be sure to check under the sheets and mattress pad, too.

        Limit direct skin contact with the carpet and furniture so you don’t pick up any potential fungus. That means wear socks or slippers and be fully clothed when sitting on chairs or the sofa.

        Before a shower, squirt shampoo in the tub and run the water on hot for a minute to decrease the number of germs where you’ll be standing, even if the bottom of the tub looks clean.  If you have a cut on your foot, though, bandage it and wear flip-flops.

         

        Fact

        Sleep is vital to our health and wellbeing, but can be very elusive in our work environment due to a multitude of factors.  Some examples are:

        • Time zone changes.
        • Irregular work hours.
        • Anxiety of waking up on time for an early check in.
        • Stressed out from the events of the day.
        • Problems at home and being away and unable to solve them.
        • Room near the elevator or ice machine.
        • Noisy neighbors.

        Tip

        Depending on the time of day and what your schedule is, here are a few suggestions:

        • If you need to take a nap, try to keep it short so you’ll sleep better at night.
        • If you need complete darkness when you sleep use the pant hangers from the closet with the clips to clip drapes together and prevent light from entering your room.
        • Request a room away from the elevator and ice machine.
        • Contact the front desk to report noisy neighbors or request a room change.
        • Wear ear plugs/eye masks.
        • Set the room clock, your cell phone clock and request a wakeup call so you can sleep easily knowing that you won’t miss your check in.
        • Dim the light display on your hotel clock and make sure the time set is the correct time.
        • Pack the night before except what you’ll need in the morning. One less thing to worry about.  Especially if you hit the snooze button too many times.
        • Try mediation or relaxation techniques for stress.
        • Make a list of what you’ll do when you get home. Then put it away.
        • Use a white noise or sleep machine.
        • No computers or electronics in bed.
        • If you have a device running iOS (iPhone iPad) turn on “Night Shift” which reduces the amount of blue light emitted from your display. It can be found under Settings -> Display & Brightness -> Night Shift and can also be found as a toggle in the iOS Control center.
        • Ask fellow FAs what their secrets are for getting a good night’s sleep.

        Filed Under: Air Safety, Health, & Security Committee (ASHSC) Tagged With: 2017, ASHSC, health, wellness

        University of Colorado Flight Attendant Health Study

        October 20, 2016 05:00

        Information prepared by Judith Anderson, AFA Air, Safety, Health and Security Department (ASHSD)

        AFA members are invited to participate in a University of Colorado health study that is intended to assess the health effects of flight attendants’ onboard exposures to second-hand smoke. AFA has reviewed the study and sees no reasons to discourage participation by AFA members. This bulletin gives you the “skinny” to review so that you can decide if you’d like to share the information with your members and invite them to participate.

        The study is led by University of Colorado pulmonologist, Dr. Bill Vandivier, and is funded by a Flight Attendant Medical Research Institute (FAMRI) grant. FAMRI was established in 2000 with $300M in funds from a large class action lawsuit against big tobacco that was settled in 1997. The organization funds research to assess the health effects of exposure to tobacco smoke.

        The purpose of the study is to compare the (primarily respiratory) health of people in three groups – flight attendants who flew for any length of time before the smoking ban, flight attendants who have flown for any length of time since the smoking ban, and a “control group” of people who have not worked as flight attendants. The intent is for the control group to be made up of family/friends of the flight attendants in the study (esp. friends) because they would have similar life outside of flying. Control group members need to be 50 or older because the flight attendants who flew pre- ban are not expected to be younger than that, and you want a similar age group to control for any effects of age.

        Participation involves travel to the University of Colorado clinic in Denver, where participants spend about 3.5 hours completing a series of health and exposure surveys (some of which can be completed in advance, if preferred), plus a physical, lung function, volume, and diffusion (how effectively air moves across the lung wall – measure of oxygen transfer/uptake) tests, and a nasal swab.

        A few notes regarding the survey questions: First, there are some questions about potential occupational exposures to chemicals other than second-hand smoke (SHS) such as fuel fumes. That’s to control for the respiratory health impact(s) of those exposures and focus on the effects of SHS. Second, the majority of the health questions ask about respiratory health (to be expected) but some ask about depression/anxiety “in the past 7 days,” cognitive function “in the past 4 weeks,” and whether the person answering the questions is currently taking anti-depressants. AFA asked about the relevance of those mental health/cognitive questions and this was the answer: “The study looks at the long-term effect of secondhand smoke exposure on the development of lung diseases such as chronic obstructive pulmonary disease (COPD). COPD has many effects outside the lung, including increased cardiovascular disease, anxiety, depression and use of health care resources. It also worsens cognition and quality of life. So they ask those questions to have a deeper understanding of the effects of secondhand smoke exposure beyond lung function.” Finally, all personal health information is encrypted and de-identified to ensure confidentiality. Pressed on that last point, the investigators assured AFA that the data collected will not be shared with the airlines under any circumstances.

        To defray some travel costs, participants who live in Denver are paid $50, in the Denver area (but not in Denver) $100, and outside of the Denver area the choice of either $100 or a hotel room for a night. The research team has already recruited about 150 people, but they are hoping for 600 (or even more) and want to encourage people to sign up because the larger their sample size, the greater the statistical “power,” which allows them to more reliably answer their research questions.

        To sign up, members can call 303-724-6067 or send an email to famri@ucdenver.edu. Any more questions, please call or email Judith Anderson – judith@AFAnet.org or 206-932-6237.

        Filed Under: Air Safety, Health, & Security Committee (ASHSC), Latest News Tagged With: 2016, ASHSD, health study, University of Colorado

        Important Reminders About Aircraft Air Quality

        October 19, 2016 05:00

        In June of this year, the AFA Air Safety, Health, & Security Committee (ASHSC) presented Your Air Matters, a contaminated cabin air awareness campaign.  This month, we’re providing some important reminders and the resources available to help you should you find yourself in a situation where you believe you might have been exposed to contaminated cabin air.  We’d also like to provide some background on how AFA provides assistance and support in suspected air quality exposure incidents.

        What Do I Do?

        If you believe you might have been exposed to contaminated air aboard the aircraft, follow these steps:

        1. Identify The Situation

        If you encounter unusual fumes, odors, smoke, or haze:

        • Quickly rule out non-ventilation sources (i.e. ovens, coffee makers, garbage)
        • Report the situation to the pilots immediately.  If the source is the air from the vents in the cabin, there is possibly oil/hydraulic fluid contamination.
        • If no passengers are on board, step off the aircraft, especially if maintenance boards to test systems
        • Avoid breathing fumes coming from vents, if possible

        2. Get Help If Sick

        • If in the air, notify the pilots to call Medlink
        • If still at the gate, ask the CSA to call paramedics.  Deplane if possible.
        • Seek medical attention as soon as possible.  Some tests must be performed as soon as possible to detect exposure.  Your symptoms can persist, worsen, or return after another incident.
        • Call AFA for help (call 206-457-2010, extension 1101 or email airquality@afaalaska.org)
        • Print and begin completing the AFA exposure checklist
        • Review the AFA International Air Quality website

        3. Report & Document

        • File an I-21 (employee injury report) with the company
        • File an ASAP report with the company
        • Keep printed copies of each report
        • Send a copy of the completed I-21 form to the ASHSC Vice Chairperson.
        • Ask a supervisor to complete their Alaska Airlines air quality checklist with you
        • If sick, file a worker’s compensation claim and see a doctor as quickly as possible.  Claims do not start until you see a doctor.
        • Keep a symptom diary and document everything with a doctor

        What Resources Are Available?

        AFA Alaska Website

        Information on what to do in the event of exposure to contaminated cabin air is available on the AFA Alaska website.  You can find the complete checklist at http://afaalaska.org/ashsc/airquality/checklist.  On your IMD or other mobile device, you can easily access this information by opening the AFA Alaska app or visiting afaalaska.org and clicking the “air quality exposure info” link from the home page.

        Air Quality Exposure Quick Reference Card

        Wallet size cards explaining what to do in a contaminated cabin air exposure event are available in each base.  These cards can be kept in a badge holder behind your crew ID or in your purse or wallet for when you need to access them quickly.  You can also print your own card from the AFA Alaska website by clicking here.

        Local Air Safety, Health, & Security Committee (ASHSC) 

        The members of your Local Air Safety, Health, & Security Committee are available as a resource to assist you.  You can find contact information for your Local ASHSC on the ASHSC page of afaalaska.org.

        What Happens Behind the Scenes?

        Once management notifies AFA that a situation involving potential exposure to contaminated cabin air has occurred, a coordinated response process begins behind the scenes. MEC Air Safety, Health, & Security Committee (ASHSC) Vice Chairperson Yvette Satterlee activates AFA’s response procedures and makes contact with the crew.  Yvette ensures that the Flight Attendants have information about what to do if they’re feeling sick and what reports to file with the company.  The AFA Employee Assistance Program (EAP) Committee also contacts the Flight Attendants to offer their support.  The LEC Officers from the Local Council of the affected Flight Attendants are also notified of the situation and are available to provide assistance if needed.

        After the incident, ASHSC, EAP, and the LEC Officers continue to assist the Flight Attendants.  This ongoing support takes the form of providing information about oil and hydraulic fumes for the medical providers of the affected crew members, coordinating operational debriefs with management, requesting aircraft maintenance records, and additional activities to help affected Flight Attendants through the treatment and recovery process.

        Questions?

        Please contact your Local ASHSC if you have any questions about contaminated cabin air.  You can find contact information for your Local ASHSC on the ASHSC page of afaalaska.org.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green, Brice McGee and MEC ASHSC Chairperson Seth Heiple

         

        Filed Under: Air Quality, Air Safety, Health, & Security Committee (ASHSC), Latest News Tagged With: 2016, air quality

        Introducing Your MEC ASHSC Vice Chairperson

        August 18, 2016 20:00

        Your Master Executive Council (MEC) conducted interviews this week for the position of MEC Air Safety, Health, & Security Committee (ASHSC) Vice Chairperson.  We would like to thank the candidates who expressed a willingness to serve.  After thorough consideration, the MEC has selected Yvette Satterlee for the position.

        Yvette brings to this position an extensive background in health, safety and advocacy as a retired Registered Nurse of 20 years.   Many of you may know her from her work with the TwinHill uniform, where she created and maintained a detailed database of those affected.  During the 3-year process, she reached out to close to 800 Flight Attendants while strongly advocating for a safe and healthy work environment.

        She is not new to Union work and is finishing her second term as MEC Secretary-Treasurer, where she has applied her attention to detail, discipline in maintaining documentation, and focus on communication and follow-through.  Yvette says she is looking forward to following her passion in her new role as MEC ASHSC Vice Chairperson.

        In her role as MEC ASHSC Vice Chairperson, Yvette will work closely with the MEC ASHSC Chairperson, Local ASHSC Chairpersons and inflight management to represent and advocate for Flight Attendants in all areas related to safety, health, and security-related matters with a focus on cabin air quality issues.  Her term of appointment is concurrent with the term of the MEC Officers and she reports to MEC ASHSC Chairperson Seth Heiple.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green, Brice McGee and MEC ASHSC Chairperson Seth Heiple

        Filed Under: Air Safety, Health, & Security Committee (ASHSC), Latest News, Master Executive Council (MEC) Tagged With: 2016, ASHSC, MEC Committee Vice Chairperson

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