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Inflight Service Committee Meeting Recap – 3rd Quarter 2023

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Wednesday, September 13 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • The Inflight Service Committee continues to work with management to continuously improve onboard catering and engage in discussions leading to future improved processes. Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!

On Wednesday, September 13, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN). Also present was MEC Inflight Committee Chairperson Stephanie Garnett.

The committee met with MD Inflight Services and Inflight Administration Gloria Chang- Vanderwell, MD Guest Products and Passenger Food and Beverage Todd Traynor-Corey, GM Catering Operations and Passenger Food and Beverage Service Jenny Connett-Schreiber,  Inflight Experience Program Manager Matthew Coder, Inflight Product and Experience Director David Scotland, Principal Cabin Prod & Exp Mgr. Chris Dela Rosa, Director of Onboard Food and Beverage Dean Courtelis, SR Food and Beverage Product Mgr. Jessica Johnston, Mgr. F&B Planning and Programs David Rodriquez, and other management representatives from the food & beverage and catering operations.

The next scheduled Inflight Service Committee meeting is November 29, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Cabin refresh for our AC to include convenience features for our passengers. We were pleased to hear that the 3 aft lavatories will remain on refurbished AC. 
  • Streamlining the service was discussed to improve consistency for passenger experience. Catering concerns were brough forward and their impact on flight attendants and passengers was discussed.
  • Marketing/Catering appreciates ISC feedback regarding timing service increments. This helps determine the amount of service that can be safely accomplished.
  • Product changes will start being available on our AC in the fall. ISC attendees were treated to tasting teas that we will see on our flights. We look forward to serving these options. 
  • New containers were discussed for hot meals in the MC. There will be testing to determine if they meet our serving and disposal needs.
  • Catering Ops has faced many difficulties with the performance of the kitchens. They are instituting practices to help improve the situation. Catering Ops provided a demonstration of the FAC system which collates B2B entered comments.
  • The new Onboard Service Handbook, one location for all service offered, was discussed. An overview of the 2024 Service Refresh training was also presented.

We Want to Hear From You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block. If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the Committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website.

Grievance Committee Update – 3rd Quarter 2023

Grievance Committee

  • Our Grievance Committee protects all Flight Attendants from arbitrary and unjust disciplinary action and upholds our collective bargaining agreement. This update briefly summarizes the committee’s work over the past quarter.
  • Management has issued discipline lately for a variety of reasons. Read on for more information about why management is disciplining and terminating Flight Attendants.
  • If you’ve faced a situation that you believe might be a contractual violation, please report the issue through the AFA Alaska Online Support Center.

Our Grievance Committee has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf. Our contract requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues. Termination cases are usually prioritized to return a Flight Attendant to work as soon as possible; however, we seek a balance between discipline and contractual matters. Our Grievance Committee and management mutually decide which cases to arbitrate next based on many factors. 

Steps of discipline are confirmation of oral warning (COW), written warning (WW), suspension (varied number of days), and termination. COWs, WWs, and suspensions remain in a Flight Attendant’s file for 18 months and are then eligible for removal. If a Flight Attendant is in a step of discipline and gets another violation, the new violation will build on the previous one. Management doesn’t always progressively travel up the steps of discipline. If management investigates a Flight Attendant for theft or abuse of sick leave, for example, they will terminate the Flight Attendant if there is evidence to support its findings; if there is no evidence, then the Flight Attendant will most likely be issued a record of discussion (ROD). A ROD is not considered discipline. There is no middle ground for certain violations.  

Many Flight Attendants believe they will not get disciplined if they’ve been good employees, have no-to-low attendance points, receive positive passenger comments, are at a certain seniority level, etc. This is not the case; regardless of good working qualities, if management believes a Flight Attendant committed an offense, they will be disciplined.

If a supervisor or manager calls and asks questions about a flight, work-related concern, or disciplinary issue and no AFA Representative is on the call, you should assert that you would like to consult with an AFA Representative and have them present on the call with you before proceeding.

Subject of Most Recent Discipline

  • Sick leave and FMLA abuse. Terminations are on the rise due to travel audits among other things. Anything written in the comments/remarks on posted trip trades and personal drops is visible to management, even if eventually deleted. If management determines abuse, it results in termination.  
  • Theft. Removing anything from the aircraft other than an opened/used box of water, unused pilot crew meal, or purchased food will result in termination. 
  • Timecard fraud.  Example: intentionally delaying boarding door closure to obtain sit pay.  Management has terminated for this violation.
  • Reserve “Roulette”. Not being within two hours of base for a Reserve Availability Period (RAP) and calling in sick only once given an assignment. Management considers this a terminable violation and regularly reviews the trip trade postings and history related to sick calls. Even deleted trade history or postings can be seen by management.
  • Lying in an investigation
  • Drug/alcohol violations
  • Harassment
  • Refusing scheduling revisions or ignoring requests to call Crew Scheduling when contractually obligated to do so
  • Reserves commuting during their Reserve Availability Period (RAP), even if self-assigned a trip or not being in base for the entirety of their RAP. Management usually gives a two week suspension on the first offense.
  • Social media violations, including sending a friend or follow request to passengers on social media based on information gained from Block2Block.
  • Commuter violations (management conducts commuter audits monthly)
    • Flight Attendant released from DHD and used D8Y home
    • Flight Attendant used D8Y when they picked up out of base
    • Flight Attendant used D8Y to/from incorrect cities
    • Flight Attendant used D8Y for pleasure travel.  
  • Lost IMD or other required items
  • Failing to complete CBT, even if a Flight Attendant simply forgets to hit the close out button at the top of the window to change the transcript from in process to complete.
  • Uniform issues. Flight Attendants can and have been pulled from working their flights without pay for uniform non-compliance.
  • Late to gate/flight delay

Reminder

Section 32.C.5 of the collective bargaining agreement defines a Short Sick Call as “When a Flight Attendant calls in sick less than two hours (2:00) prior to scheduled check-in.” If you do not want to be assessed 2.5 points, you must call in Sick Leave On-Line at Scheduled Check-in per section 32.C.6. The call to Crew Scheduling must occur after scheduled check-in and not simply after you check in on Block2Block.

Recent Arbitration/Mediation

July 2023Disciplinary Grievance
August 2023Contractual Grievances
September 2023Disciplinary Grievance
October 2023Disciplinary Grievance

Recent Contractual Arbitration Awards

None

Recent Grievance Settlements

None

Grievances Recently Mediated 

Grievance No.:  36-99-2-60-23-Violation of §19.A and §7.B Disciplinary Meetings and Probationaries. This grievance alleges the Company’s violation of Collective Bargaining Agreement §19.A & §7.B [Grievance Procedures:  Dismissal and Disciplinary Procedure; Probationary Period:  Discharge, Discipline or Furlough], past practice, and all related sections of the Collective Bargaining Agreement when it refused to conduct investigatory, work performance, disciplinary and dismissal meetings with probationary Flight Attendants per the contractual meeting requirements with regard to pay, scheduling and union representation. 

Details:  Probationary Flight Attendants will be issued discipline the same as non-probationary Flight Attendants. Probationary Flight Attendants will also have access to Union representation either via email or via phone/in person depending on the severity of the alleged offense.  

Grievances Recently Granted by Management

None

Grievances Recently Withdrawn

None

Grievances Recently Filed and Awaiting Management Response

None

Grievances Recently Filed and Denied

Grievance No.:  36-99-2-215-23-Violation of §10.J.4 Bidding Packet and Bidding Times and Violation of Grievance Settlement 36-99-2-116-18.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §10.J.4 [Scheduling:  Bid Packets and Bidding Timelines], Grievance Settlement 36-99-2-116-18, past practice, and all related sections of the Collective Bargaining Agreement when on or about July 10, 2023, it and/or the NAVBLUE Preferential Bidding System (PBS) vendor did not provide an administrative lock-out function or a mutually agreeable alternate solution to allow for the correction of a technical issue when processing bid awards without opening up the system to all users.   

Grievance No.:  36-99-2-248-23- Violation of §32 and Roberts Decision.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §32 [Attendance], past practice, the Roberts Award 36-99-2-49-03, and all related sections of the Collective Bargaining Agreement when it unilaterally rolled out state leave laws on a state-by-state basis rather than applying the most liberal of state leave laws to all Flight Attendants regardless of domicile, thereby disparately treating Flight Attendants within the Collective Bargaining unit, in violation of Roberts. 

Grievances Previously Filed, Denied by Management and Currently Awaiting Arbitration Dates

Grievance No.:  36-99-2-22-14-Violation of Required Maternity Leave.  This grievance alleges the Company’s violation of Section 15.D. and all related sections of the Collective Bargaining Agreement when it failed to require Flight Attendants to begin Maternity Leave after the 28th week of pregnancy.   

Grievance No.:  36-99-2-55-17-Violation of §21.V Winds Aloft Adjustment of Sit Pay in JCTE.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §21.V [Compensation: “Scheduled” or “Actual” For Minimum Pay Rules (MPRs) and/or Sit Pay], past practice and all related sections of the Collective Bargaining Agreement when its Jeppesen Crew Access (JCA) trading system displayed each posted trip as a static ‘snapshot’ taken at the time of posting rather than a ‘live’ view, thus denying the Flight Attendant the ability to determine whether a trip is eligible for 1.0 TFP of Sit Pay due to an automated scheduling adjustment (e.g. by the Winds Aloft program).

Grievance No.:  36-99-2-40-19-Violation §25.B Failure to Provide a Safe and Healthy Workplace.  This alleges the Company’s violation of Collective Bargaining Agreement §25.B [Air Safety, Health and Security: Safe and Healthy Workplace], past practice and all related sections of the Collective Bargaining Agreement when it failed to provide a safe and healthy workplace when it installed new bulkheads on the retrofitted Airbus (“Aura”) aircraft that effectively renders the aft assist handles near doors L1/R1 as unusable and unnecessarily increases the likelihood and potential severity of Flight Attendant injury during an emergency evacuation.

Grievance No.:  36-99-2-41-19-Violation of §25.D.2 Failing to Notify MEC President and ASHSC of Reconfiguration or Re-design Prior to Final Decision. This grievance alleges the Company’s violation of Collective Bargaining Agreement §25.D.2 [Air Safety, Health and Security: Safety Information], past practice and all related sections of the Collective Bargaining Agreement when it failed to notify the MEC President of a decision to reconfigure or re-design the interior of the Airbus aircraft and when it failed to discuss with the ASHSC the parties’ interests and concerns for inflight safety prior to making a final decision on the reconfiguration/re-design. 

Grievance No.:  36-99-2-162-19- Violation of §12.C.1 Real-Time Trading Procedures Grievance 36-99-2-28-17 Mediated Settlement.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §12.C.1 [Exchange of Sequences: Trading Procedure], past practice, its mediated settlement of grievance 36-99-2-28-17 and all related sections of the Collective Bargaining Agreement when it agreed but failed to adhere to its July 5, 2017, mediated settlement of grievance 36-99-2-28-17:  To have AFA and Alaska representatives meet with Jeppesen to explore the capabilities of the system and how to align the front-end with the “real time” experience of the back-end user.  This is a continual violation as such meeting did not take place in a reasonably timely manner, and sufficient action was not taken to rectify the underlying system issues.    

Grievance No.:  36-99-2-36-20-Violation of §25.B ANC Training Facility.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §25.B [Air Safety, Health and Security: Safe and Healthy Workplace], past practice, and all related sections of the Collective Bargaining Agreement when it conducted Recurrent Training (RT) drills in Anchorage, Alaska in the Ross Aviation Hanger, and on or about February 16-19, 2020, the external temperature ranged from 18 to 46 degrees Fahrenheit and when the hanger door opened, frequently without notice, the internal hanger temperature dropped to as low as 46 degrees.  After the external hanger door opened it took approximately two hours with a loud heater to get the internal temperature back up to the low to mid 60s. 

Grievance No.:  36-99-2-207-20-Violation of §10, §11.D & §24.L Bundled Scheduling Notifications.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §10 [Scheduling], §11.D [Reserve: Scheduling/Notice of Time to Report] and §24.L [General and Miscellaneous: Company-Provided Inflight Mobile Device (IMD)], past practice, and all related sections of the Collective Bargaining Agreement when its Jeppesen Crew Access (JCA) scheduling system sent bundled scheduling notifications to Flight Attendants on their Inflight Mobile Devices (IMDs) or directly in Crew Access, requiring Flight Attendants to batch acknowledge or ignore such notifications and thereby resulting in Flight Attendants potentially waiving multiple contractual protections via an extra-contractual point of contact (i.e. Crew Access scheduling notifications).  

Grievance No.:  36-99-2-384-20-Violation of §10.S Scheduling Notifications.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §10.S [Scheduling :  Pre-Cancellations], past practice, and all related sections of the Collective Bargaining Agreement when it used non-contractual scheduling notifications sent to Flight Attendants via the Crew Scheduling system in order to communicate and assign alternate flying or an obligation to call Crew Scheduling within a specific window of time.  If a Flight Attendant accepts such non-contractual scheduling notification(s), which is neither contact by Crew Scheduling via Company email nor via primary phone contact as defined in §10.S.1.a, the scheduling notification(s) violates the contract by abrogating the Flight Attendant’s ability to: (1) decline the alternate assignment and waive pay protection (§10.S.2.b), (2) decline the “out of original footprint by more than two hours” alternate assignment and call Crew Scheduling between 6:00 PM and 8:00 PM (local domicile time) the night prior to the start of the original sequence (§10.S.2.c), or (3) waive pay protection and be relieved of any further scheduling obligation (§10.S.3). 

Grievance No.:  36-99-2-386-20-Violation of §8.Q & §8.R Contactability and Notification of Delay or Cancellation. This grievance alleges the Company’s violation of Collective Bargaining Agreement §8.Q [Hours of Service: Contactability] and §8.R [Hours of Service: Notification of Delay or Cancellation], past practice, and all related sections of the Collective Bargaining Agreement when it used non-contractual scheduling notifications sent via the Crew Scheduling system in order to communicate and assign revised flying to Flight Attendants who were off-duty on a remain overnight (RON). Such scheduling notifications are in violation of the contractually defined means of contact and/or the Flight Attendant’s obligation to respond pursuant to these provisions.

Grievance No.:  36-99-2-84-22-Violation of §21.J Ground Delay Pay.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §21.J [Compensation:  Block and Ground Delays], past practice, and all related sections of the Collective Bargaining Agreement when it did not pay ground delay pay accumulatively, requiring each delay to go over 11 minutes to be eligible for pay, when a flight (same flight number/same routing) returns to gate one or more times.    

Grievance No.:  36-99-2-176-22-California Family School Partnership Act Violation of Past Practice and Roberts Award.  This grievance alleges the Company’s violation of past practice, the Roberts Award 36-99-2-49-03, and all related sections of the Collective Bargaining Agreement when it unilaterally disallowed the California Family School Partnership Act for those Flight Attendants based in Los Angeles (LAX); then reinstated, with no notice, the state law for LAX based Flight Attendants only, but not for the other California based Flight Attendants in San Diego (SAN) or San Francisco (SFO), and not for the rest of the Flight Attendants based in our system, Seattle (SEA), Portland (PDX) or Anchorage (ANC), in violation of Roberts.

Personal Strategies For Managing The Anniversary Of September 11th 

Employee Assistance Program (EAP)/Professional Standards Committee

Anniversaries of tragedies can be difficult times for many people.  For some, the anniversary of 9/11 continues to be a powerful reminder of loss.  For others, who thought they had put the tragedy behind them, the anniversary may produce unexpected anxiety or grief. The anniversary and the media replay of that day’s losses may stir strong emotions and difficult memories in many of us.  But there are ways to cope:

  • Observe the anniversary in a way that’s comfortable for you.  Connecting with others who shared your impact, getting involved in memorial activities and talking about the events of that day are all important coping strategies, but taking time to be by yourself – to think and reflect – can be helpful and healing as well.
  • Limit television and social media as much as possible.  The visual images of the losses that day can prompt especially strong reactions.  Be prepared to take a digital vacation or frequent time-outs  in and around the anniversary to minimize or all together avoid these visual triggers. 
  • If you start to feel overwhelmed, talk with a friend, family member, or your AFA EAP.  Often, talking about your fears and feelings is enough to relieve stress and realize that other people share your feelings.  Taking action is a sign of strength and self-awareness.
  • Recall other times you’ve experienced strong emotions.  Identify which coping strategies have worked for you in the past, and use them.
  • Don’t compare yourself to how others around you appear to be dealing with the September 11th anniversary.  Everyone experiences and copes with stress differently.  Try not to judge people’s emotions by their outside appearance.
  • If you have strong feelings that haven’t or won’t go away, seeking help from a professional may prove useful.  Your AFA EAP can provide you with referrals.
  • Share this information with a flying partner who may be struggling with the upcoming anniversary.

However you choose to structure your day this September 11th or however it just naturally unfolds, please remember that your AFA EAP Committee Members welcome being a part of it. We’re just a phone call away.  

Please call AFA Alaska EAP at (949) 470-0493 for assistance or contact your Local AFA EAP Committee listed at afaalaska.org/eap.

Human Rights Committee Meeting Recap – 3rd Quarter 2023

Human Rights Committee

  • Our AFA Human Rights Committee Chairpersons met on Monday, August 28, to discuss their ongoing program of work to advance human rights within our workplace and community.
  • The Committee also met with management to receive updates on what progress has been made on concerns that had been previously brought forward and address new concerns that have come to light. 
  • If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

On Monday, August 28, our AFA Local Human Rights Committee Chairpersons met to discuss their ongoing activism to build awareness and effect change within our workplace and community. Representing you at the meeting were Louise Borras (LAX), Erika Daniel (SAN), and Yan Yan Teague (SEA). Also present were MEC Human Rights Committee Chairperson Chip Hestle and MEC Vice President Brian Palmer.

The committee met with Managing Director of Inflight Operations Michaela Littman and Seattle Director of Inflight Base Operations Jenny Bookert from management.

The committee is next scheduled to meet with management on Tuesday, November 14, 2023.  

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • The Committee has been engaged in ongoing conversations about ways to support passengers who don’t have a clear plan or assistance upon arrival at their destination. Many of these passengers do not speak English, and Flight Attendants have requested resources to assist them. The inflight training department reported that resources are being developed and may be available as early as 2024. The Committee is also working to contact Casa Latina, a non-profit organization that advances the power and well-being of Latino immigrants, to seek out additional resources that Flight Attendants can provide to passengers who may need them. 
  • SEA Local Human Rights Committee Chairperson Yan Yan Teague recently represented AFA Alaska as a voting delegate at the Biennial Asian Pacific American Labor Alliance (APALA) Convention, held August 3 through 5. APALA was founded in 1992 and is the first and only national organization of Asian American and Pacific Islander (AAPI) workers. APALA works to address the workplace issues of AAPI Union Members and serves as the bridge between the broader labor movement and the AAPI community. For more information about APALA or to become a member, please reach out to Yan Yan Teague at sea.humanrights.chair@afaalaska.org
  • The Committee brought forward concerns about inconsistency with dress code requirements for traveling on the Flight Attendant jumpseat when not in uniform. The verbiage in the Flight Attendant Manual and Employee Travel Handbook has been updated to reflect new guidance. However, the Customer Service Manual (the manual used by CSAs) has not. The CSM still uses gender-specific terminology to define acceptable attire. The Committee has requested that the CSM be updated to align with the FAM so that everyone is on the same page in the future.
  • The Committee is seeking more consistency and communication related to the Inflight Diversity & Inclusion Listening Session series. The session schedule so far has been sporadic, with several close-in cancellations of some sessions. In addition, the Committee has asked that management more actively promote the sessions across multiple channels to encourage broad participation.

Other Committee News

  • Our Human Rights Committee meets monthly with AFA International VP Keturah Johnson and staff and the Human Rights Committee from other AFA carriers to collaborate on subjects surrounding human rights and protection for our Flight Attendants. During our August meeting, issues surrounding Flight Attendants traveling to certain countries where safety is a concern were discussed. Some countries do not permit certain items like medications, representational symbols, electronics, etc., which is a concern, especially among our charter carriers. The AFA Human Rights Committee will create a reporting system for locations where safety or other human rights concerns may exist. The system will allow issues to be reported and addressed by the airlines.
  • In collaboration with our AFA Employee Assistance Program (EAP)/Professional Standards Committee, a training series has been developed to support, educate, and advocate for AFA leaders and Members based on issues brought to the Human Rights and EAP Committees. The first training session in July focused on microaggressions and their impact on the workplace. These virtual sessions provide a way to have group conversations and build a more inclusive culture in our workplace. They will be ongoing with Human Rights and EAP Committees across AFA.

What The Committee Is Working On

  1. Exploring Collaboration and Shared Goals. Working with the company’s Diversity, Equity, & Inclusion (DE&I) department to build relationships with the company Business Resource Groups (BRGs) to find areas where we can join together to advance human rights within the scope of each group.
  2. Supporting Passengers. Discussing reports of some passengers traveling between specific city pairs without a clear plan or assistance upon arrival at their destination. The Human Rights Committee and management are currently working on potential resources our Flight Attendants can use to help in these circumstances.
  3. Clarifying Company Policy on Cultural and Religious Tattoos. Working to discuss the current uniform tattoo policy with management decision-makers and advocating for the incorporation of allowances for tattoos with cultural or religious significance.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Human Rights Committee is your voice to management. You can find our contact information on the Human Rights Committee page of the AFA Alaska website.

Scheduling Committee Meeting Recap – August 2023

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, August 22 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, August 25, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz. The committee met with Managing Director of Operations Staffing and Resource Management Brittany Audette, Director of Inflight Crew Scheduling Sara Cook, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

The Committee is next scheduled to meet on September 26, 2023.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Block hours reduction. For the fall of 2023, we will see line averages reduced. You should notice a difference when bidding your September schedule. Line averages could be 75-78 depending on the amount of leaves offered by base. 
  • JCTE/Crew Access update. We are expecting a new update (7.4 MR13) for filters and “trade handshake” in September 2023. 
  • Leaves. Management has reviewed the anticipated block hours and decided to offer leaves. This is a change from last month’s update. If you are interested in a leave of absence please review the recent bulletin. Management is reviewing all options of staffing adjustment leaves (SAL) and Low Bid lines to determine the best business decision.  
  • Pilot Retiming Block In/Out. A bulletin bundle was issued from management providing a recent update on this issue and a plan for implementation in a future crew access update. Please continue to file the appropriate forms until we install a permanent resolution. As of today there were 873 inquiries and 163 approvals. 
  • Base Turns. Each month, Flight Attendants are surprised when they combine two sequences over 10 hours 30 minutes and discover some of their contractual legalities are waived. If you are adding sequences, together refer to Section 8.T. There are also issues with splitting base turns that require Crew Scheduling assistance. 
  • Vacation Bidding. Prepare for 2024 vacation bids. Find dates for 1st round bidding, 2nd round bidding, and Open Time the in bulletin bundle.   
  • Section 11.E.1.c. “ISA” marker. Unavailable for self-assignment. When Flight Attendants are trading into/out of trips with this label, the premium will disappear. Flight Attendants can contact Crew Scheduling if they notice a trip in Open Time that is labeled as “ISA” but doesn’t show premium and request removal of the ISA or require the premium be added back onto the trip. Crew Scheduling has the discretion to choose which action they choose. 
  • Hotel wait times. If you are waiting in excess of over one (1) hour for a hotel, please ensure you are keeping in contact with Crew Scheduling and opening a ticket with AFA through the AFA Alaska Online Support Center.  
  • Charter Retimes. LAX BRO Charters and retimes require pay protection and rebid. There were some tickets opened regarding compensation and contractual requirements. These are being reviewed and resolved. Reminder to know your contractual obligations and compensation. 

What The Committee Is Working On

  1. NavBlue. The PBS subcommittee is preparing to have more base sits and presentations for Flight Attendants. We will provide dates/times/locations in a future update. Stay tuned. 
  2. Pairings Survey. It’s been a few years since we submitted a survey on pairing construction. We are discussing survey questions and the possibility of a virtual session or town hall. Meeting with management set for June 5, 2023  A follow up meeting needs to be scheduled. There is no update or ETA.
  3. Teaming. Crew Planning is reviewing pairing construction and the optimization of teaming.  Teaming attempts to keep costs low and crew together (Flight Attendants and pilots) for multiple segments within a sequence. The system currently teams around 10-15%. The new enhancements would increase this in the range of 20-35% for the winter operations. 
  4. In and Backs. These are flights that follow the crew and aircraft. Network Planning and Crew Planning are reviewing initiatives that would help us restart the operation when crews are stranded and flights are canceled. Management will start reviewing the 2023/2024 IROPs plan in September/October. 
  5. Chime Communications. Flight Attendants could chat with crew scheduling via app/Microsoft Teams to alleviate phone calls. It would be Flight Attendant-initiated contact. This is in the early stages of development and needs to be discussed with Alaska Airlines Labor Relations management and AFA MEC leadership.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

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This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the first group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

Inflight Service Committee Meeting Recap – 3rd Quarter 2025

On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered […]

Vacation Survey Closing Soon

There’s just 1 DAY LEFT to complete the crucial vacation survey that will help shape future provisions—your insights are essential for advocating the best outcomes for all Flight Attendants. The survey is currently open and will remain available until Wednesday, September 24 at 12 PM PT.

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