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LOSA Observations Continue

Air Safety, Health, & Security Committee (ASHSC)

  • We are entering the next phase of our Line Operations Safety Audit (LOSA) program. Starting October 8, 2023, LOSA observations will occur over six continuous days each month.
  • Like the Aviation Safety Action Program (ASAP), participation in LOSA is entirely voluntary, and identifying information such as Flight Attendant names, dates, and flight numbers are never associated with observation data.
  • If you have any questions about the LOSA program, please don’t hesitate to contact the AFA members of the LOSA Steering Committee.

As previously communicated, AFA and management agreed to a Line Operations Safety Audit (LOSA) program to help improve safety for Flight Attendants, other crewmembers, and passengers. The LOSA program is jointly administered by AFA and management as outlined in the Inflight Line Operations Safety Audit (LOSA) Program letter of agreement.

The information collected from LOSA observations will help us better understand how Flight Attendants manage threats and errors, evaluate compliance with standard operating procedures, and gain valuable insight into our day-to-day line operations from a safety perspective.

LOSA Observers are line Flight Attendants trained to perform LSOA observations. They are prohibited from recording Flight Attendant names, flight numbers, or dates in the collected data, as confidentiality is critical to this process. Any data collected is sent directly to the AFA LOSA Coordinator to ensure it is fully de-identified before being released for analysis by the LOSA Steering Committee. AFA and management will receive a final report outlining what went well and what can be better, identifying procedures that should be modified or re-emphasized.

Flight Attendant LOSA Observer may ask to join your flight to conduct an observation. Participation is entirely voluntary; however, we encourage you to participate in this valuable effort. You will also be able to provide your LOSA Observer with safety-related feedback during the flight.

Questions?

More information about LOSA can be found in the September 25, 2023 Bulletin Bundle (AAG sign-on required). If you have any other questions about the LOSA program, please reach out to the AFA members of the LOSA Steering Committee at losa@afaalaska.org.

Scheduling Committee Meeting Recap – September 2023

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, September 26 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, September 26, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz.

The committee met with Managing Director Ops Staffing and Resource Management Brittany Audette, Director Inflight Crew Scheduling Sara Cook, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

The Committee is next scheduled to meet on October 24, 2023.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Block hours reduction. For the fall of 2023 we will see line averages reduced. You should notice a difference when bidding your September schedule. Line averages could be 75-78 depending on the number of leaves offered by base. 
  • JCTE/Crew Access update. We are expecting a new update (7.4 MR13) for filters and “trade handshake” in September 2023. This was rescheduled for September 26, 2023. Please refer to the recent bulletin bundle for updates. 
  • Staffing Adjustment Leaves. Management has reviewed the anticipated block hours and decided to offer leaves. This is a change from last month’s update. If you are interested in a leave of absence please review the recent bulletin. Management is reviewing all options of SAL and Low Bid to determine the best business decision.  
  • Pilot Retiming Block In/Out. Management recently issued a bulletin bundle providing an update on this issue and a plan for implementation in a future crew access update. Please continue to file the appropriate forms until a permanent resolution is installed. As of today, there have been 873 inquiries and 163 approvals. 
  • Base Turns. Each month Flight Attendants are surprised they combine two sequences over 10 hours 30 minutes and that some of their contractual legalities are waived. If you are adding sequences together refer to Section 8.T. There are also issues with splitting base turns that require Crew Scheduling assistance. 
  • Vacation Bidding. Prepare for 2024 vacation bids. Find 1st round, 2nd round and Open Time dates in the applicable bulletin bundle. First round of vacation bidding is complete.  Approximately 1500 Flight Attendants did not bid in the first round but will have an opportunity in the 2nd round for Slots 7 and 8.
  • Section 11.E.1.c. “ISA” marker. Unavailable for self-assignment. When Flight Attendants trade into/out of trips with this label the premium will disappear.  Flight Attendants can contact Crew Scheduling if they notice a trip in Open Time that is labeled as “ISA” but doesn’t show premium and request removal of the ISA or require the premium be added back onto the trip. Crew scheduling has the discretion to determine which action they choose. The ability to trade these trips was added to ADR for further discussion.
  • Hotel wait times. If you are waiting in excess of over one (1) hour for a hotel, please ensure you are keeping in contact with Crew Scheduling and opening a ticket with AFA.  
  • Crew Scheduling Error. We do have approximately 39 schedulers in Crew Scheduling, some of whom are new to the position. Scheduling management appreciates Flight Attendants reporting contractual violations so they are able to coach/train. Please remember to fly now and grieve later. We’ve seen pre-cancellations, reassignments, domicile rest and other contractual provisions that were violated by accident and remedied through discussions with Crew Scheduling management. 
  • PowerPoint Presentations. Each month management from Crew Scheduling and Crew Planning provide the scheduling committee with updates. These are shared with your MEC/LEC officers. The information includes but is not limited to Reserve utilization, sick leave, sick leave by base, winter operations, personal drops, trip commutability, trip length distribution and what to expect in the near future. Some of the information contained in the presentation is under our non-disclosure agreements but AFA continues to engage in the topic discussions.

What The Committee Is Working On

  1. NavBlue. The PBS Committee is preparing to have more base sits and presentations for Flight Attendants. We will provide dates/times/locations in a future update – stay tuned. 
  2. Pairings Survey. It’s been a few years since we submitted a survey on pairing construction. We are discussing survey questions and the possibility of a virtual session or town hall. Meeting with management was set for June 5, 2023 and a follow up meeting needs to be scheduled. There is no update or ETA.
  3. Teaming. Crew Planning is reviewing pairing construction and the optimization of teaming.  Teaming attempts to keep costs low and crew together (pilots/Flight Attendants) for multiple segments within a sequence. The system currently teams around 10-15%. The new enhancements would increase this in the range of 20-35% for the winter operations. You will see this in December pairings. We’ve asked management to send out a communication about teaming.
  4. In and Backs. These are flights that follow the crew and aircraft. Network/Crew planning is reviewing initiatives that would help us restart the operation when crews are stranded and flights are canceled. Alaska management will start reviewing the 2023/2024 IROPs plan in September/October. 
  5. Chime Communications. Flight Attendantss could chat with crew scheduling via app/Microsoft teams to alleviate phone calls. This would be Flight Attendant initiated contact. This is in the early stages of development and needs to be discussed with AS Labor Relations and AFA.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Uniform Committee Meeting Recap – 3rd Quarter 2023

Uniform Committee

  • Our AFA Uniform Committee Chairpersons met on Tuesday, August 8 to discuss their ongoing program of work to represent Flight Attendants interests related to uniforms.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are reporting related to uniform quality, wearability, and availability.
  • If you are experiencing any issues with uniform quality or construction, please report the issues to Unisync as soon as possible. Please include your Local Uniform Committee Chairperson on the email so they can help track any issues or trends that might be developing.

On Tuesday, August 8th, the AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent Flight Attendants and push for improvements in the workplace. Present at the meeting were Kim Mazzolini (ANC), Dena Heath (SEA), David Jelinek (PDX), Lisa Mueller (SFO), Heather Holmes (LAX), JP Perina (SAN), and MEC Uniform Committee Chairperson Kiara O’Bryant.

The committee met with Director – Procurement and Logistics Eric Phillipson, Uniform Fit Center Lead Ashley Sentner, Supply Chain Program Manager Lizzie Revard, PDX Base Manager Kristie Stafford, and SFO Base Manager Cierra Lewis.

The next Quarterly Uniform Committee Meeting is scheduled on Tuesday, November 14th, 2023.  

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Reported quality issues including wings/pins causing injury and holes in uniform, name bar falling off wings, hems and seams running/tearing, zipper tabs falling off cardigans, holes in sweaters, and sleeves on cardigans splitting at cuff. 
  • Clarified there is no desire for management to remove the requirement for company-issued lanyard due to safety concerns. Current lanyards have a “snap away” feature that prevents injury.
  • Management will consider moving from the current approved list to “boot guidelines and requirements” for the seasonal navy boots. Updates will be made as soon as internal discussions conclude.
  • The committee requested management review seasonal neckwear policy to allow for year-round wear for Pride, Patriotic, and Breast Cancer Awareness themes. Marketing’s initial concern is this would lose the cohesive look of the brand with so many different styles. It also lessens the impact of the seasonal neckwear during those specific months/days. We will continue discussing.
  • There will be an update on Gender Neutral Collections and the Unisync Website in late October. It will link back to Uniform Subsite to provide more information. 
  • Management is not inclined to remove the hosiery requirement for dresses/skirts.
  • Unisync has a preferred vendor list which has limited the ability to source a transition jacket. The committee has requested a list of the preferred vendors and will continue to actively assist in sourcing the best possible fit and quality. 
  • The feminine vest wear test was a success and the redesign will be used in the site relaunch in October.

What The Committee Is Working On

  1. Wear Testing. Wear testing for the Pride neckwear began on Monday, August 7th, and ran for 14 days. Wear testing for a gender neutral “Aura vest” has been suspended. Advocating for a uniform that suits all body types requires available wear testers. Seeking volunteers who have gender neutral, petite, tall, and/or plus sizes to test uniform redesigns and additions.
  2. Mockneck Sweater. This piece will be added to the uniform collection, available for preorder in October and shipping in Q1.
  3. Warm Weather Shirt. Added to uniform collection and currently available for order. The shirt does not have alteration guidelines, however Flight Attendants may hem the shirt halfway up their bicep. Flight Attendants may not fold or cuff the shirts more than once.

We Want to Hear From You!

Please email Unisync with any quality issues. In the email, please describe the issue in detail, include the “PO” number from the tag, attach photos of the issue and the tag, if possible, and CC your Local Uniform Committee Chairperson. Please consider opening a ticket at AFA Alaska Support so the Uniform Committee can track these issues.

Would you like to join the wear test pool? Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Uniform Committee is your voice to management. You can find contact information on the Uniform Committee page of the AFA Alaska website.

Reserve Committee Meeting Recap – 3rd Quarter 2023

Reserve Committee

  • Our AFA Reserve Committee Chairpersons met on Thursday, September 14 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
  • The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
  • Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues. Please don’t hesitate to reach out!

On Thursday, September 14, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Brandi Urban (ANC), Conner Gallagher (SEA), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present were MEC Reserve Committee Chairperson Julie Thornton and MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeil.

The committee met with Inflight Crew Scheduling Manager Goose Hlaingmyint and Inflight Crew Scheduling Supervisor Derrick Bernard.

The committee is next scheduled to meet on Thursday, December 7.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Plans for Initial Training classes for 2024. Number of classes and specific numbers of students in each class are dependent on delivery of new aircraft.
  • Issues and glitches with Crew Access that are affecting Reserve Flight Attendants.  Review of where known issues are documented and newly added/ fixed issues. 
  • Review of upcoming update to Crew Access software and associated fixes to current issues and other improvements prioritization for programming fixes.
  • Support for probationary Flight Attendants through the Probationary Buddy Program. Buddies are very busy supporting new Flight Attendants. Reminder to refer Probationary Flight Attendants to their Buddy for answers to questions about contract and work rules.
  • Reminder to new hire Flight Attendants about the AFA Alaska Online Support Center to report issues, raise concerns, or ask questions.
  • Ongoing concerns with ISA coded trips that are not labeled as premium. Please reference bulletin #2023-074. If you have any issues please report through the AFA Alaska Online Support Center so AFA representatives can follow up with management. 
  • Review of reserve-related scheduling issues that have occurred recently.
  • Review of reserve-related issues that have been escalated to the Scheduling Review Board (SRB) and Alternate Dispute Resolution (ADR) processes.

What the Committee is Working On

  1. Assisting Probationary Flight Attendants Through the Probationary Buddy Program. Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Probationary Buddy program.
  2. Addressing Reserve Contractual Concerns. Researching and investigating reports from Reserve Flight Attendants and actively ensuring management is complying with our contract.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Reserve Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.

Inflight Service Committee Meeting Recap – 3rd Quarter 2023

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Wednesday, September 13 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • The Inflight Service Committee continues to work with management to continuously improve onboard catering and engage in discussions leading to future improved processes. Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!

On Wednesday, September 13, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN). Also present was MEC Inflight Committee Chairperson Stephanie Garnett.

The committee met with MD Inflight Services and Inflight Administration Gloria Chang- Vanderwell, MD Guest Products and Passenger Food and Beverage Todd Traynor-Corey, GM Catering Operations and Passenger Food and Beverage Service Jenny Connett-Schreiber,  Inflight Experience Program Manager Matthew Coder, Inflight Product and Experience Director David Scotland, Principal Cabin Prod & Exp Mgr. Chris Dela Rosa, Director of Onboard Food and Beverage Dean Courtelis, SR Food and Beverage Product Mgr. Jessica Johnston, Mgr. F&B Planning and Programs David Rodriquez, and other management representatives from the food & beverage and catering operations.

The next scheduled Inflight Service Committee meeting is November 29, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Cabin refresh for our AC to include convenience features for our passengers. We were pleased to hear that the 3 aft lavatories will remain on refurbished AC. 
  • Streamlining the service was discussed to improve consistency for passenger experience. Catering concerns were brough forward and their impact on flight attendants and passengers was discussed.
  • Marketing/Catering appreciates ISC feedback regarding timing service increments. This helps determine the amount of service that can be safely accomplished.
  • Product changes will start being available on our AC in the fall. ISC attendees were treated to tasting teas that we will see on our flights. We look forward to serving these options. 
  • New containers were discussed for hot meals in the MC. There will be testing to determine if they meet our serving and disposal needs.
  • Catering Ops has faced many difficulties with the performance of the kitchens. They are instituting practices to help improve the situation. Catering Ops provided a demonstration of the FAC system which collates B2B entered comments.
  • The new Onboard Service Handbook, one location for all service offered, was discussed. An overview of the 2024 Service Refresh training was also presented.

We Want to Hear From You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block. If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the Committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website.

Sick Leave Survey Now Open

Your Joint Negotiating Committee (JNC) prioritizes your health and well-being and seeks to understand which aspects of our paid sick leave policy matter most to you. We encourage you to participate in the survey, which is open until Tuesday, November 11 at Noon PT, to ensure your voice is heard in shaping our support for your healthcare needs.

SEA Domicile Negotiations – October 2025 Update #2

This session was marked by the Negotiating Committee’s strong advocacy for protections and enhancements that would support the Seattle base as a viable option for transferring Flight Attendants. With insights from Ryan St. John, the Vice President of Finance, Planning, and Investor Relations for Alaska Airlines, the Negotiating Committee highlighted the necessity of combining data-driven strategies with hands-on experience and sufficient resources for long-term success.

Joint Contract Negotiations Session 8 – October 2025

During our recent negotiations, the Joint Negotiation Committee focused on key sections, particularly reaching a Tentative Agreement on Lodging and Transportation, which improves food availability and transportation safety. We also engaged with Council 19 to clarify negotiation processes and differences between contracts. Stay tuned for our upcoming session with management from November 18 to 20.

Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the next group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

Meet Our Merged MEC Committee Chairpersons & Representatives

We’re excited to introduce our next group of newly elected merged MEC Committee Chairpersons, who will begin their roles on November 1. These leaders are dedicated to representing the interests of our Flight Attendants as they coordinate activities across the merged committees of both airlines. They’ll work closely with the Local Committee Chairpersons from all […]

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