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Scheduling Committee Meeting Recap – July 2023

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, July 25 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues. Please don’t hesitate to reach out!

On Tuesday, July 25, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz.

The committee met with Managing Director Ops Staffing and Resource Management Brittany Audette, Director Inflight Crew Scheduling Sara Cook, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

The Committee is next scheduled to meet on August 22, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Block hours reduction. Line averages will be lower during the fall of 2023, starting with the September bid month.
  • JCTE/Crew Access update. We are expecting a new update (7.4 MR13) for filters and a “trade handshake” in September 2023. 
  • Leaves. At this time there are no leaves expected through the remainder 2023. We expect to see leaves offered in January 2024.
  • Pilot Retiming Block In/Out. Management recently issued a bulletin bundle providing an update on this issue and a plan for implementation in a future Crew Access update. 
  • Base Turns. Each month Flight Attendants are surprised when they combine two sequences over 10 hours 30 minutes and that some contractual legalities are waived. When adding sequences together, refer to Section 8.T.
  • Vacation Bidding. In preparation for 2024 vacation bidding we are completing user testing with payroll. 
  • Section 34.A.5. It was discovered after bid awards that Flight Attendants were flying and transporting within Mexico alone. AFA remedies included 1.5x premium for the entire trip and/or pay protection for affected Flight Attendants. 
  • Section 11.E.1.c. “ISA” marker. Unavailable for self assignment. When Flight Attendants trade into/out of trips with this label, the premium will disappear. If you notice a trip in Open Time labeled as “ISA” without premium, you can contact CS and request removal of the ISA label or for the premium to be added back onto the trip. Crew Scheduling has the discretion to determine which action they choose. 
  • Hotel wait times. If you wait in excess of over one (1) hour for a hotel please ensure you keep in contact with Crew Scheduling and open a ticket with AFA. 

What The Committee Is Working On

  1. NavBlue. We’ve reviewed the base sits and would like more feedback and participation from Flight Attendants. Please let us know your thoughts and ideas on involvement in reviewing bids. 
  2. Pairings Survey. It’s been a few years since we submitted a survey on pairing construction. We are discussing survey questions and the possibility of a virtual session or town hall. A follow up meeting needs to be scheduled.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Air Safety, Health, & Security Meeting Recap – 3rd Quarter 2023

Air Safety, Health, & Security Committee (ASHSC)

  • Our AFA Air Safety, Health, & Security Committee (ASHSC) Chairpersons met on Thursday, July 13 to discuss their ongoing program of work to represent Flight Attendants interests related to safety, health, and security in our workplace.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • Reporting safety concerns is more important than ever given the challenges we are currently facing as a workgroup.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Reports (ASAP), and fatigue reports can all be filed through Report It!  Please contact a member of your Local ASHSC if you need assistance.

On Thursday, July 13, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Debi Wallstrom (ANC), Blair Kimbal (PDX), Brad Young (SFO), Carin Meritt (LAX), and Eva Gatus (SAN). Also present was MEC ASHSC Chairperson Seth Heiple.

The committee met with Managing Director of Inflight Operations & Crew Scheduling Allen Thieman, Manager Inflight Training Delivery Ken Hawkins, Infight Policy & Procedure Specialist Kevin Weatherbie, Manager of Inflight Safety & Compliance Johanna Giese, Manager of Inflight Policy & Procedure Kaliko Howell, Inflight Regulatory Compliance Safety Analyst Danette Thomas, Manager Inflight Base Operations Olinga Asress, and Inflight Experience Program Manager Matthew Coder.

The next scheduled Air Safety, Health, & Security Committee meeting is Thursday, October 5, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Checking luggage for Unaccompanied Minors and passengers needing assistance. The ASHSC is advocating for checking UM roller bags as part of the program, and a complimentary gate-check (orange tag) offered to passengers needing assistance. This would reduce bin and bag injuries and speed up boarding and deplaning.
  • 3-point briefing Clarification. The 3-point briefing policy needs clarity on the meaning of “expeditiously”. Inflight is working to provide updated FAM language on this topic.
  • Cabin Gadgets. Clear guidance is needed about which devices are permitted for use at different phases of flight in the cabin. Inflight is actively working on updating the FAM language on this topic.
  • Employee shuttles & parking. The ASHSC is advocating for the development of minimum requirements regarding employee parking lot environments and shuttle services. This would include maximum passenger loads, minimum wait times, lot surveillance, etc., and would be used to hold ports and shuttle vendors accountable.
  • AED MEL on ETOPs flights. The Company is looking at maintaining a stock of AEDs in the islands to avoid flying transpacific without an operative AED (the MEL allows the AC to fly one leg without an AED).
  •  “On-ing” passengers prior to asking boarding questions. We have reports of CSAs “on-ing” passengers prior to boarding safety questions being asked, resulting in them lining up in the jetbridge waiting for permission to board. This is not a documented procedure and Inflight is following up with AOCS on the topic.
  • Hand and surface wipes. Passengers are still requesting wipes, and Flight Attendants prefer alcohol-based hand wipes. A surface wipe is preferable to Sanicide spray.
  • Fanny packs/small purses. Due to increased popularity, compliance conversations about these items are occurring more frequently. It would be helpful if CSAs also monitored for these and asked passengers to place them inside carry-ons before boarding to comply with the one-plus rule.

What The Committee Is Working On

  1. Equipment preflights and Flight Attendant briefings.  We conducted time testing to determine how much additional time is needed to complete equipment preflights and Flight Attendant briefings prior to passenger boarding and continue advocating for dedicated time to do so.
  2. Continuous Line Operations Safety Audit (LOSA). The LOSA program is evolving into a continuous program that will include approximately forty monthly observations. Observations will continue to record only de-identified information which will be used to better understand threats to the cabin environment and to improve policy and training within Inflight and other divisions.
  3. Second round of AFA ASHSC SBMs (Semiannual Base Meetings). The ASHSC is working with Inflight and the Safety Department to continue the practice of holding safety meetings at all bases twice a year. Please consider signing up to attend or submitting a safety concern for discussion when you see the invite from Base Leadership and your Local ASHSC.
  4. Improved ReportIt App. The ASHSC has been involved in the process of improving our reporting system. As part of that process, we are advocating for a more approachable and dependable interface.

We Want to Hear From You!

If you’ve experienced a safety-related issue, please help the committee to advocate for improvement and change by filing a report.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Program (ASAP) reports, and fatigue reports can all be submitted using ReportIt!  If you’re not sure what type of report to file for a particular situation or need help, please don’t hesitate to contact a member of your Local ASHSC.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local ASHSC is your voice to management.  You can find our contact information on the ASHSC page of the AFA Alaska website.

Scheduling Committee Meeting Recap – June 2023

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, June 27 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues. Please don’t hesitate to reach out!

Tuesday, June 27, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Martin Vance (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Reserve Committee Chairperson Julie Thornton.

The committee met with Managing Director Ops Staffing and Resource Management, Brittany Audette, Managing Director Inflight Ops & Crew Scheduling Allen Thieman, Managing Director Inflight Operations Michaella Littman, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

The Committee is next scheduled to meet on July 25, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Reserve Utilization. In June we saw utilization around 80-90%, we expect this to increase in the spring/summer. Management continues to mention there is an increase in sick leave usage and absence rates up to 12.9%. We see a high percentage on weekends. We’ve asked to increase TSN and personal drops for flexibility but were told that is doubtful unless sick leave is reduced. Premium is being offered some weekends to help cover the operation and you are able to filter for premium trips using filters.
  • No Shows. We continue to receive reports of circumstances where flight attendants were issued no shows incorrectly based on the contactability requirements of the contract. If you believe you are assessed points incorrectly, please follow up with your local AFA representatives.
  • Leaves. There were no leaves for July. Crew planning is working on August pairings. The line averages are around 80.1 TFP. We will see a reduction in the schedule for the fall and hope there will be leave opportunities during that time.
  • Van Times. Pilots and Flight Attendants sharing transportation should have the same van times. There were reports of crews waiting in the van for pilots. Pilot Scheduling/Crew Scheduling should coordinate any transportation changes on behalf of the crews.
  • NavBlue Pattern Bidding. In July we are anticipating adding a new feature that will allow pattern bidding. Look for more information on how to utilize this new option. The PBS Committee is updating the help files in the system to be more user friendly. If you need assistance in bidding please email them.
  • Per Diem. In some circumstances you will see taxed layover per diem based on state/federal requirements. Rainmaker is programmed to process the taxes automatically based on the limits. You can review taxation on CONUS Rates. Company is required by law to process the taxation.
  • Pilot Retiming Block In/Out. AFA sent a request to Labor Relations and Inflight management asking for communication on when/how pilots are able to adjust block in/out times. Crew members are seeing changes to their rosters and want clarification on the process. Management is reviewing our request and will send out a communication.
  • Retimes. There are several flights that will require being retimed/rescheduled. This could cause several pre-cancellations. Scheduling will be working on these as they receive updated information.
  • Sick Child/Sick Family (LOA 5 in CBA). California passed a new law that allows crew members to designate one primary person per year. This person will be designated and the FA will receive the full protections under the law. Labor Relations and AFA are working on the implementation of this improvement. Look for more information in a future AFA communication.
  • Base Turns. Each month FAs are surprised they combine two sequences over 10 hours 30 minutes and that some of their contractual legalities are waived. If you are adding sequences together refer to Section 8.T.
  • Business Model. Company is saying they are focused on leisure travel and they haven’t seen an increase in the business consumer. Announcement of new routes and frequencies. Our network is getting longer, not shorter in relation to route structure.
  • MyTravelApp. This is active and a great tool for flight attendants.
  • Personal Drops. AFA is aware of situations where personal drops are not being assigned in order. If you believe a drop was awarded out of order please file a claim with AFA and provide documentation so we are able to research these potential violations.

What The Committee Is Working On

  1. NavBlue. The PBS Subcommittee asked management for base sits to assist Flight Attendants with bidding. Base sits took place in July.
  2. Crew Access Filters. Filters were implemented but due to processing errors retracted. We are working on testing the filters and a new update expected around September 2023.
  3. Handshake Trades. This change would allow users to post trips for trade on Crew Access and accept/decline offers submitted. We expect implementation in a 3rd quarter release. The Committee participated in a presentation and testing of the new feature.
  4. Pairings Survey. It’s been a few years since we completed a survey on pairing construction. We are discussing survey questions and the possibility of a virtual session or town hall. Meeting with management occurred July 5, 2023. A follow up meeting needs to be scheduled.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Protect Our Contract – Don’t Perform Duties Belonging to Other Work Groups

Grievance Committee

  • In order to protect our contract and show respect for other employee groups’ scope of work, Flight Attendants must not perform work belonging to other work groups.
  • Support other work groups by reporting staffing issues through a Flight Attendant Irregularity Report (FAIR) so management knows changes need to be made.
  • Only Flight Attendants may perform Flight Attendant duties; report any instances of supervisors or other employees performing Flight Attendant work to AFA.

Note: this is an updated version of a post previously published in an AFA Alaska Update on July 30, 2021.

Over many decades, we have all worked hard to improve our working conditions and strengthen our collective bargaining agreement (CBA). These improvements have been achieved through several avenues, including demonstrating solidarity during contract negotiations, lobbying management to make changes that benefit our profession, and rigorously enforcing the contractual language we have already achieved. We must continue to protect and defend our contract and hold management accountable for what has been agreed upon between our Flight Attendants and the company.

Over the past few years, management has made it known they’ve had challenges recruiting and retaining frontline employees in various locations throughout the route network. This includes staff who the company directly employs, those employed by company subsidiaries (e.g., McGee Air Services), and contract vendors who provide above- and/or below-the-wing services at various stations. The situation has caused a noticeable impact on the company’s operations and resulted in some on-the-ground functions being adjusted or modified due to staffing in some cases. 

We all know Alaska Airlines focuses on hiring Flight Attendants who exhibit kindness and are willing to help. Because these traits are such a pervasive part of our culture, it may be tempting to want to jump in and assist our coworkers from other work groups when we see that they are short-staffed. Unfortunately, this causes more harm than good for several reasons. 

As previously mentioned, it’s up to each of us to protect the provisions of our collective bargaining agreement. Section 24.D of the CBA says in part, “A Flight Attendant will not be required to perform work normally assigned to a cleaner, provisioner, ramp or operations agent.” Just as we expect other work groups to honor our contractual language by not performing Flight Attendant duties and responsibilities, it’s similarly important that we respect other work groups and their typically assigned scope of work. Doing so protects the security of both Flight Attendant jobs and the jobs of our coworkers in other departments.

Customer service, ramp, mechanics, pilots, fleet service, catering, and other work groups receive specific training to perform their duties that Flight Attendants don’t have. We must allow our colleagues to do the work they’ve been trained to do to ensure it complies with applicable regulations and company standards. If there are concerns with staffing in a particular department, management needs to receive the corresponding reports of flight delays, complaints from passengers, and performance audit results. These are all indicators management uses to make adjustments and ensure our colleagues in other departments have the support they need. If this data is skewed to show no problems exist, management will make no changes to ensure proper staffing and service levels.

The best way Flight Attendants can show support for other work groups who may be experiencing short or inadequate staffing is by reporting the issue to ensure it gets attention from the proper levels of management. This can be accomplished by submitting a Flight Attendant Irregularity Report (FAIR) detailing the date, flight number, and specifics of the situation (e.g., areas that were skipped/missed, etc.).

Only Flight Attendants May Perform Flight Attendant Duties

Closing the overhead bins, confirming luggage is stowed correctly, and making passenger announcements during boarding are all duties that traditionally define our work but are only a fraction of what we are ultimately responsible for. When supervisors* or other employees perform this undisputed Flight Attendant work, it violates our contract.

If someone who isn’t a Flight Attendant assigned to pre-board or work the flight begins to perform Flight Attendant duties, calmly advise them the work will be completed before the aircraft door is closed, consistent with all applicable policies and regulations. Reassure them that the crew is aware of their duties and responsibilities that need to be accomplished. If this approach is ineffective, advise them they’re violating our contract and respectfully ask them to stop.

If you encounter a supervisor or another employee performing Flight Attendant work onboard the aircraft, please report the situation by opening a ticket on the AFA Alaska Online Support Center. The purpose of this isn’t to get anyone in trouble but to ensure that any misunderstanding is promptly corrected. Quickly addressing the issue helps protect our jobs and prevent management from assigning our work to other work groups or vendors simply because it’s easier or less expensive for them to do so.

*Inflight management who hold an FAA Flight Attendant certificate may perform Flight Attendant duties only during a check-ride or IOE, when assigned to pre-board a flight if minimum crew is not available, or if assigned to work the flight as a Flight Attendant consistent with the limits of our contract.

Questions?

If you have any questions, please contact your Local Grievance Committee.

Harvard Flight Attendant Health Study – Fourth Wave

Air Safety, Health, & Security Committee (ASHSC)

This message is from researchers at the Harvard T.H. Chan School of Public Health in regard to the Harvard Flight Attendant Health Study. If you have any questions about the study, please contact the researchers directly at fahealth@hsph.harvard.edu.

The Flight Attendant Health Study, launched in 2007, aims to advance knowledge that can improve working conditions for flight crew in the U.S. and internationally.

Flight Attendants are some of the most understudied workers, yet flight crew are exposed to many physical and psychosocial stressors, such as cosmic ionizing radiation, higher ozone levels, stressful interactions with passengers, hypoxia/reduced oxygenation, potentially severe circadian rhythm disruption, and other exposures.

We Need Your Help!

On June 26, the fourth wave of the study launches and we need as many Flight Attendants as possible to participate in order to accurately represent the characteristics and experiences of flight crews.

Our goal is to understand the prevalence of health conditions in current and retired U.S. and international flight crew and the relationship with working conditions – especially in light of the pandemic and its aftermath – in order to solve some of the stressors in Flight Attendant work that lead to early-onset illness and disease.

Please take the survey via this QR code or at bit.ly/fahs and share widely with your colleagues.

Thank you for helping to advance Flight Attendant health by contributing to this important research.

Sick Leave Survey Now Open

Your Joint Negotiating Committee (JNC) prioritizes your health and well-being and seeks to understand which aspects of our paid sick leave policy matter most to you. We encourage you to participate in the survey, which is open until Tuesday, November 11 at Noon PT, to ensure your voice is heard in shaping our support for your healthcare needs.

SEA Domicile Negotiations – October 2025 Update #2

This session was marked by the Negotiating Committee’s strong advocacy for protections and enhancements that would support the Seattle base as a viable option for transferring Flight Attendants. With insights from Ryan St. John, the Vice President of Finance, Planning, and Investor Relations for Alaska Airlines, the Negotiating Committee highlighted the necessity of combining data-driven strategies with hands-on experience and sufficient resources for long-term success.

Joint Contract Negotiations Session 8 – October 2025

During our recent negotiations, the Joint Negotiation Committee focused on key sections, particularly reaching a Tentative Agreement on Lodging and Transportation, which improves food availability and transportation safety. We also engaged with Council 19 to clarify negotiation processes and differences between contracts. Stay tuned for our upcoming session with management from November 18 to 20.

Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the next group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

Meet Our Merged MEC Committee Chairpersons & Representatives

We’re excited to introduce our next group of newly elected merged MEC Committee Chairpersons, who will begin their roles on November 1. These leaders are dedicated to representing the interests of our Flight Attendants as they coordinate activities across the merged committees of both airlines. They’ll work closely with the Local Committee Chairpersons from all […]

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