AFA Alaska

Representing the Flight Attendants of Alaska + Hawaiian

Click here to report an issue to AFA
You are here: Home / Archives for Committees / Grievance Committee

REMINDER: AFA Alaska Online Support Center Planned Outage

Grievance Committee

Earlier this week, we shared news about upcoming back-end system improvements to the AFA Alaska Online Support Center (support.afaalaska.org) that require a planned system outage. In preparation for the work, the system will go offline tomorrow (Friday, April 28) at 7 AM Pacific time. The system is anticipated to return to service by 5 PM Pacific time on Monday, May 1.

If you have any issues to report or need assistance while the system is offline, please get in touch with your LEC Officers.

AFA Alaska Online Support Center Planned Outage

Grievance Committee

Our Grievance Committee is working to make back-end improvements to the AFA Alaska Online Support Center (support.afaalaska.org) to help ensure that AFA Representatives can provide you with the best possible help when you need it. These improvements will require a planned outage, during which the AFA Alaska Online Support System will be offline and unavailable. The outage is scheduled to begin at 7 AM Pacific time on Friday, April 28. The system is anticipated to return to service by 5 PM Pacific time on Monday, May 1.

If you have any issues to report or need assistance while the system is offline, please contact your LEC Officers.

Crew Access Frustrations

Master Executive Council (MEC)

  • Changes to how trips are posted and displayed in Crew Access and other ongoing system issues have resulted in concerns about contractual violations and a lack of management accountability.
  • Management must provide a functional system that works correctly and has agreed to troubleshoot the current issues and review programming changes to Crew Access.
  • AFA Representatives will continue protecting Flight Attendant interests and contractual rights through all legal means available to us, including the grievance process as applicable.

We understand that many of you are frustrated with recent changes to how trips are posted and displayed in Jeppesen Crew Access, especially when it comes to trading trips with crew members or through Open Time. These issues have resulted in concerns about contract violations and an apparent lack of accountability from management. As your Union leadership, we are actively addressing these concerns and advocating for your rights.

It’s important to note that a financial award may not be an achievable or realistic remedy for contract violations brought forward to a system board of adjustment under the Railway Labor Act (RLA). Under the standards of arbitration, AFA would have the burden of proving that a specific person was denied a particular trip on a specific date and time. This is essentially impossible; even if it were, the remedy would be limited to what can be found within the “four corners of the contract” doctrine; in other words, any remedy must be contained within the contract. For example, if you were denied sit pay when you sat for two hours, you would be awarded one TFP. However, we cannot show who was specifically harmed or the dollar amount of such harm. As a result, in these circumstances, the only likely arbitral remedy for a contractual grievance would be a “cease and desist” order, which would require the Company to comply with the contract on a go-forward basis.

Compliance in this case still requires the system to work correctly, and even in the face of an award, it would not necessarily happen immediately. Management has already agreed to troubleshoot the current trip display issues in Crew Access and has expressed a willingness to implement programming changes to the Crew Access trading system potentially. Our analysis indicates that an arbitrator would likely find management’s actions an appropriate remedy for the current concerns. While we understand that this may only partially satisfy your expectations, it’s essential to recognize the legal limitations of the process.

This does not mean that we give up. As your AFA Representatives, we are committed to working towards fair and just solutions to contract violations—and filing and arbitrating grievances where appropriate. We will continue to negotiate and pursue all available avenues under the RLA and the contract to protect your interests. We understand your frustrations and encourage you to contact us with any questions or further grievances you may have. Your feedback and input are invaluable in helping us advocate for your rights and achieve positive outcomes.

We take your concerns seriously and are dedicated to holding management accountable to the terms of our contract. We appreciate your ongoing support and solidarity as we work towards resolving these issues. Together, we can continue to fight for the rights and well-being of all Alaska Airlines Flight Attendants.

System Board of Adjustment Interviews

Master Executive Council (MEC)

Our Master Executive Council (MEC) will be conducting interviews for one (1) member to serve on the AFA System Board of Adjustment.

Scope

Members are to serve on the System Board of Adjustment for the purpose of arbitrating any disputes or grievances that may arise under the terms of the Agreement between Alaska Airlines and its Flight Attendants.

Policy/Responsibilities

  • There shall be two members selected by the MEC from active members in good standing to represent the Association.  Members will be selected at-large without regard to Local Council or domicile. 
  • Any person seeking a position as a System Board of Adjustment Member must submit a resume.  Candidates must interview with the MEC.
  • System Board Members shall be selected for a two (2) year appointment period in accordance with the AFA Constitution and Bylaws.  At least one appointment will be reviewed in June of each year.  Selection shall be made, insofar as possible, to ensure that both members will not be new at the same time.  
  • The System Board Members will act in the best interest of the membership and the Association and will be consistent with the Agreement between the Flight Attendants and Alaska Airlines.
  • The MEC President shall have the ability, in the event of an emergency, to appoint a qualified member in good standing to fill an ad hoc position on the Board.
  • The MEC on an ad hoc basis, by majority vote, may appoint an expert as a substitute for one member of the System Board of Adjustment.

Qualifications

  • Current Alaska Airlines Flight Attendant
  • Willingness to attend the requisite grievance training(s)
  • In depth knowledge of the contract
  • Understanding of the principles of just cause
  • Adherence to Grievance Committee policies, procedures, and standards of ethical conduct
  • Ability to maintain confidentiality of sensitive and personal information
  • Maintenance of member-in-good-standing status
  • Ability to remain in good standing with the company
  • Ability to analyze written data and information with high attention to detail
  • Strong written and communication skills
  • Strong computer skills.

Term of Appointment

The selected candidate will serve the a term of appointment that begins on July 1, 2023 and concludes on June 30, 2025.

Expressing Interest and Interview Scheduling

The MEC will hold interviews of eligible candidates during the June Regular MEC Meeting on Tuesday, June 27, 2023.  If you’re interested in interviewing, plan to bid around this date or adjust your schedule accordingly to accommodate.  All interviews will be conducted either in person or using Google Meet videoconferencing.

Interested candidates should submit an expression of interest and resume using the online expression of interest form.  The deadline for submissions is 5 PM Pacific time on Friday, June 16, 2023.  After the submission deadline, an MEC representative will contact eligible candidates to arrange a specific interview time.

Please note that to submit an expression of interest, you must have a Google account.  If you do not have a Google account, you can create one for free at https://accounts.google.com/signup.

Questions?

Any questions regarding the position or application process should be directed to MEC Grievance Committee Chairperson Stephanie Adams at stephanie.adams@afaalaska.org.

Operational Safety Debriefs

Master Executive Council (MEC)

  • AFA and management recently agreed to a defined process for when a debrief meeting with management needs to be conducted following an operational safety event.
  • The agreement ensures protections for Flight Attendants while guaranteeing pay, duty day limitations, and AFA representation.
  • Details can be found in the Operational Safety Debriefs Letter of Agreement (LOA).

In 2019, AFA filed grievance number 36-99-2-170-19, which alleged management’s violation of section 19.A of the collective bargaining agreement. The violation was related to an incident where management conducted a debrief meeting with Flight Attendants while they were still on duty following a slide deployment incident. As there was no contractual basis for management to conduct a meeting to investigate a work-related event with Flight Attendants outside of the procedures outlined in 19.A, the grievance alleged that contractual rights to AFA representation and investigatory meeting pay were violated.

The grievance was denied by management and subsequently scheduled for arbitration in June 2020. As the arbitration date approached, management indicated they were interested in settling the grievance in lieu of arbitration. Discussions between AFA and management ensued and a settlement-in-concept was reached, which the MEC approved at the time.

Following the conceptual agreement, AFA proposed a letter of agreement (LOA) that codified the settlement in detail. Unfortunately, turnover in a number of key management positions resulted in setbacks as new managers needed to brought up to speed with the history of the settlement and background of what had been discussed. To compound the situation, the aircraft evacuation of flight 751 in Seattle on August 23, 2021 revealed some unforeseen issues with the debrief process that required further discussion and incorporation into the proposed settlement.

Operational Safety Debriefs Letter of Agreement (LOA)

AFA and management were recently able to reach consensus on the details of the LOA, which serves as final settlement of the original grievance.  AFA LOA 2023-01-17 (Operational Safety Debriefs) establishes a process for management to speak directly to Flight Attendants who have been involved in a significant safety-related event while providing benefits and protections to Flight Attendants, including:

  • Minimum pay of 4 TFP for participating in an Operational Safety Debrief, in addition to any Minimum Pay Rules and pay protection due. 
  • Limitations on how long Operational Safety Debriefs are, when they must begin, and maximum duty day.
  • Guarantee that any conversations are non-disciplinary in nature and any information obtained cannot be used in disciplinary actions (including protections under ASAP if an ASAP report is filed timely).
  • The right to AFA representation and involvement in conversations.
  • An established process to handle any follow-up training.

For complete details, please click here to view the complete LOA.  You can also find the LOA on your IMD in GoodReader in the ASFA Supplemental > Collective Bargaining Agreement folder.

Questions?

If you have any questions about the Operational Safety Debriefs LOA, please contact your LEC President.

Refreshed Inflight Mobile Device (IMD) Distribution

This message is for pre-merger Alaska Flight Attendants Management has recently informed our Master Executive Council (MEC) that they are distributing new Inflight Mobile Devices (IMDs) to Flight Attendants with devices nearing the end of their lifecycle. The specific schedule for this distribution will be communicated by management separately. Flight Attendants with the oldest devices […]

Scheduling Committee Meeting Recap – September 2025

This message is for pre-merger Alaska Flight Attendants On Tuesday, September 23, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at Alaska Airlines Corporate Headquarters to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), […]

Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the first group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

Inflight Service Committee Meeting Recap – 3rd Quarter 2025

On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered […]

Vacation Survey Closing Soon

There’s just 1 DAY LEFT to complete the crucial vacation survey that will help shape future provisions—your insights are essential for advocating the best outcomes for all Flight Attendants. The survey is currently open and will remain available until Wednesday, September 24 at 12 PM PT.

Recent Posts

News By Month

News By Category

AFA News Now Air Quality Air Safety, Health, & Security Committee (ASHSC) Alternative Dispute Resolution (ADR) AS/HA Merger AS/VX Merger Benefits Committee Committees Communications Committee Contract Contract 2014 Negotiations Blog Council 15 SAN Council 18 LAX Council 19 SEA Council 30 ANC Council 35 SFO Council 39 PDX EAP/Professional Standards Committee Extension 2021 Blog Featured Government Affairs Committee Grievance Committee Hotel Committee Human Rights & Equity Committee Industry News Inflight Service Committee Inflight Training Committee JNC Blog Joint Negotiating Committee (JNC) Latest News Local Councils Master Executive Council (MEC) Membership Committee Membership Engagement Committee Message from the MEC President Mobilization Committee Negotiations Pairing Construction Preferential Bidding System (PBS) Press Releases Reserve Committee Retirement Committee Scheduling Committee Uniform Committee

Want To Stay In The Loop?

Stay up-to-date on AFA Alaska news and information by signing up for our email and text message updates. Click a button below to get started or update your preferences if you're already a subscriber.
Sign Up for Emails
Sign Up for Text Updates