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Representing the Flight Attendants of Alaska + Hawaiian

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AFA Alaska Online Support Center Outage

As we initially reported last Thursday, August 18, we are continuing to experience an outage to the AFA Alaska Online Support Center.  Though we were initially advised by our hosting provider that the issue would resolve within 48 hours, that has not been the case and the website remains inoperable.  The issue has been escalated with our hosting provider and we are continuing to monitor their progress.  Unfortunately, we do not have an estimated time that the website will return to operation.

As long as the system is down, please email your LEC Officers directly if you have an issue to report to AFA. Contact information is below.

BASEEMAIL
ANCanc@afaalaska.org
LAXlax@afaalaska.org
PDXpdx@afaalaska.org
SANsan@afaalaska.org
SEAsea@afaalaska.org
SFOsfo@afaalaska.org

Proportional Domicile Staffing

Master Executive Council (MEC)

The AFA Alaska MEC sent a letter to Alaska Airlines management last week advocating for growing each domicile proportionally via vacancy awards and new hire domicile assignments through 2023. We have all read and heard “we appreciate you” and “we care” in one form or another, but management must now demonstrate its values to do the right thing by turning those words into action. Management acknowledged receipt of the MEC’s letter and indicated they will respond early this week.

AFA Alaska Online Support Center Outage

At around 6 PM Pacific time this evening (Thursday, August 18) the AFA Alaska Online Support Center at support.afaalaska.org went offline due to an issue with our hosting provider. We are currently working to resolve the issue but have been advised that it may take up to 48 hours to restore the system. As long as the system is down, please email your LEC Officers directly if you have an issue to report to AFA. Contact information is below.

BaseEmail
ANCanc@afaalaska.org
LAXlax@afaalaska.org
PDXpdx@afaalaska.org
SANsan@afaalaska.org
SEAsea@afaalaska.org
SFOsfo@afaalaska.org

TAKE ACTION: Demand No Stock Buybacks

AFA International

COVID relief legislation temporarily prohibited airlines from using stock buybacks that enrich executives and big investors on the backs of workers and consumers. But those prohibitions end on September 30.

Now is not the time to start sending cash to Wall Street when the airlines can’t yet meet public demand or manage effectively through operational challenges. Airline workers have had contract negotiations on hold for years – delaying raises and improving working conditions needed to keep skilled workers on the job and attract new applicants.

We call on all airline CEOs to take the No Stock Buybacks Pledge!

Airlines pledge to extend the COVID relief ban on stock buybacks until:

  • operational meltdowns are not the norm and staffing and flights schedules are aligned to support public demand; and
  • labor contract negotiations are concluded.

Stabilizing the industry must be CEOs #1 priority. Not $1 in stock buybacks until this is achieved.

Take Action and Sign the Petition!

From 2014 through 2019, United, Southwest, American and Delta rewarded Wall Street with more than $39 billion in stock buybacks. That’s money that should have been invested in improving passenger experiences, better staffing, and good jobs. When the pandemic struck, aviation unions secured a historic relief package, the Payroll Support Program (PSP), which provided the airlines with funding to maintain payroll and benefits, while temporarily banning stock buybacks and capping executive compensation. At the same time, frontline workers helped the U.S. aviation system weather the economic and public health storm.

We know Wall Street will demand airlines resume buybacks the minute this ban ends. But if CEOs don’t prioritize operations, the crisis in the industry will only deepen.

Airline CEOs can use resources to end operational meltdowns and restore stability, or they can feed Wall Street greed. Sign the demand that CEOs put the industry’s stability, their passengers, and aviation workers first. Greed doesn’t fly. No stock buybacks until the industry flies right!

Hotel Committee Meeting Recap – 3rd Quarter 2022

Hotel Committee

  • Our AFA Hotel Committee Chairpersons met on Thursday, August 12 to discuss their ongoing program of work to protect and improve the quality of Flight Attendant hotel accommodations and ground transportation providers.
  • The Committee met with representatives from management and the Company’s crew accommodations vendor to review current trends and concerns related to layover hotels and transportation.
  • More than ever, the Committee needs your help in reporting hotel and transportation concerns through CrewCare.  Issues that are reported through CrewCare provide the Committee with important data to drive change with management.

On Thursday, August 12, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management.  Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Cassie Dole (SFO), Majo Tanco (LAX), and Kanani Vallot (SAN).  Also present were MEC Hotel Committee Chairperson Laura Hinojosa and MEC Hotel Committee Vice Chairperson Jodi Snow.  The committee met with Crew Hotel Support Specialist Alyssa Umagat, Crew Hotels & Administration Manager Nichole Turner, and Managing Director of Operations Staffing & Resource Management Brittany Audette from management.  Representatives from the Company’s crew accommodations vendor Accommodations Plus International (API) and ALPA participated in the meeting as well.

Topics of Discussion

The committee reviewed a number of items both during the meeting with management and API.  Some items discussed include:

  • Review of the overall condition of the hotel industry and how the industry is recovering from the pandemic.  Similar to the airline business, the hotel industry has mostly rebounded at this point to business levels that are on par or exceed 2019.  This has driven hotel rates up and availability down (supply and demand).
  • Overview of new technology options being offered by API that may improve the flow of information about hotels and ground transportation to crewmembers.  Management will be working with API to evaluate how the options could be used at Alaska.
  • Review of the Company’s utilization of hotels by city
  • Review of CrewCare reports filed (both complaints and compliments). 
  • Ongoing issue with rooms not being available when crew members arrive at a hotel and having to wait.  It is important that Flight Attendants call Crew Scheduling upon arrival if rooms are not ready and then again when provided with a room.  Management has been providing additional compensation for documented wait times of one hour or longer.  Please follow up by documenting with a CrewCare report.
  • Concerns about upcoming major events in LAS, PHX, and ANC that may impact hotel availability and quality of crew layovers.  Working to ensure that crew members have rooms and minimal disruptions.
  • Ensuring room availability in cities that experience major seasonal fluctuations in hotel demand (primarily ANC during summer).  The Committee had previously asked that management take a more proactive approach to guarantee room availability for crews in these locations and is continuing to do so.

What The Committee Is Working On

  1. Conducting hotel site visits.  Visiting hotels under consideration by management and advocating for management to select the hotel that will provide the safest and most comfortable layover experience for Flight Attendants.
  2. Investigating CrewCare reports.  Reviewing CrewCare reports and working to hold hotel and transportation providers accountable through management and API.
  3. Working to ensure hotel availability in cities with seasonal demand.  Advocating for improved processes to ensure that enough contractually compliant hotel rooms will be available for crews in cities that experience strong seasonal fluctuations in demand for hotels.  

We Want to Hear From You!

If you’ve had an unacceptable or substandard experience with a layover hotel or ground transportation provider, please report the issue!  Our AFA Hotel Committee receives a copy of every CrewCare report filed and each one is read and reviewed.  You can file a CrewCare report using the web app on your IMD home screen or by clicking here. 

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Hotel Committee is your voice to management.  You can find our contact information on the Hotel Committee page of the AFA Alaska website. 

Hotel Committee Meeting Recap – September 2025

This message is for pre-merger Alaska Flight Attendants On Monday, September 8, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Ila Christy (PDX), Hilary […]

We Will Never Forget – September 11, 2001

AFA Never Forget Website United Flight 175 Robert J. FangmanAmy N. JarretAmy R. KingKathryn LaBorieAlfred G. MarchandMichael C. TarrouAlicia N. TitusCaptain: Victor SaraciniFirst Officer: Michael HorrocksCustomer Service Representatives: Marianne MacFarlane and Jesus Sanchez United Flight 93 Lorraine G. BaySandra BradshawWanda A. GreenCeeCee LylesDeborah WelshCaptain: Jason DahlFirst Officer: Leroy Homer American Flight 11 Barbara AresteguiJeffrey CollmanSara […]

Vacation Survey Now Open

This message is for both pre-merger Alaska and Hawaiian Flight Attendants Your Joint Negotiating Committee (JNC) is working diligently to understand and improve the vacation benefits for our Flight Attendants at Alaska and Hawaiian. Your input is essential in ensuring that the vacation provisions we adopt reflect your needs and preferences. To gather your perspectives, […]

SEA Domicile Negotiations – September 2025

This message is for pre-merger Hawaiian Flight Attendants Negotiations Update The SEA Domicile Negotiating Committee met this week for three days of collective bargaining with management.  The SEA NC met with management on September 3 to September 5 in Honolulu. At the negotiating table for this session were: Representing AFA and our Flight Attendants   […]

Pre-Merger Alaska MEC Committee Interviews—October 2025

This message is for pre-merger Alaska Flight Attendants In accordance with Article VI.C of the AFA Alaska MEC Policy and Procedure Manual, the terms of office for the MEC Committee Chairpersons and other MEC-level positions align with those of the MEC Officers. Since the current term for the MEC Officers will conclude on December 31, […]

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