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Modification of Section 10.S – Pre-Cancellations

Master Executive Council (MEC)

  • AFA and management have recently come to an agreement to provide better clarity as to how pre-cancellations and reassignments are confirmed in advance of the first day of a sequence.
  • The agreement expands existing pre-cancellation language and provides protections to Flight Attendants in how Crew Scheduling handles a number of additional situations.
  • The new language goes into effect at midnight on Saturday, October 1, 2022.  If you have any questions, please contact your Local Scheduling Committee for more information.

AFA and management started discussions in 2018 regarding reassignments and pre cancellations related to Hurricane Lane, during which Crew Scheduling was found to be reassigning trips out of seniority order.  The issue was referred to the Alternative Dispute Resolution (ADR) process, agenda item 044-18A.  The parties discovered the language needed further clarification to assist Flight Attendants and Crew Schedulers on how to apply the provisions during these critical events as it relates to pre-cancellations, retimes, flight routing changes and aircraft downgrades that are confirmed in advance of the day of departure (i.e., first day) of a sequence.  Though conversations with management about the issue were ongoing, the ability to make significant progress in resolving the issue was hampered by COVID and network restructuring over the past several years.

The product of those discussions resulted in the following letter of agreement (LOA), AFA SLOA 2022.09.09 Modification of 10.S Pre-Cancellations.  Please take time to review this agreement so you are aware of your contractual rights and obligations.  As part of the agreement, the following situations will now be handled according to the pre-cancellation provisions our collective bargaining agreement:

  • All retimes of the departure time of the first flight in a sequence
  • All retimes involving the arrival and/or departure times of any flight in a sequence of greater than two hours (2:00)
  • All retimes involving the later arrival time of the last flight in a sequence of greater than fifteen minutes (0:15)
  • A Company flight that is cancelled from a Flight Attendant’s line of time in advance of the day of departure even if such flight is replaced by a Capacity Purchase Agreement (CPA) flight operated as or on behalf of Alaska Airlines (e.g., Horizon Air, SkyWest) with the same flight number and/or routing as the cancelled flight. 

The new language contained in the LOA goes into effect at midnight on Saturday, October 1, 2022.  Our MEC, Scheduling Committee, and Grievance Committee appreciates each of you filing reports and giving us the opportunity to carve out clarifying language that will support you going forward.

Questions?

If you have any questions about the letter of agreement or associated changes, please contact your Local Scheduling Committee.

Scheduling Committee Meeting Recap – September 2022

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, September 27 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, September 27, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, and MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey. The committee met with Inflight Crew Scheduling Duty Manager Sara Cook, Director of Crew Staffing Nicholas Giles, and other management representatives from Crew Planning and Crew Scheduling.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Concerns with charter bidding and ferry flight numbers that were not supposed to be in bid packets. These were pay protected under Section 10.W.  Crew Planning is developing processes to ensure compliance. 
  • Vacation bidding first round awards are posted.  Questions about whether the bidding instructions for vacation are adequate.   If not, what would Flight Attendants like to see added or removed. 
  • Preparations for winter operations.  Reminder to review Irregular Operations including but not limited to Section 8.S and 10.S.
  • New managers, supervisors and crew schedulers are joining Inflight Crew Scheduling. The committee reviewed that they do receive contract training, on the job training, work with instructors and high level crew access/crew exchange processing training.  The committee welcomes each of them to the department and look forward to working with them. 
  • Hotel and transportation issues.  Some Flight Attendants were required to vacate hotels during irregular operations in Newark.  This concern was referred to the Alternate Dispute Resolution (ADR) process as AFA believes there is a clear violation of the contract.  There are still reliability issues with some hotel transportation and are reviewing all concerns.
  • Upcoming large schedule reduction for flights operating on Thanksgiving.  This will affect layovers and holiday pay.  We will see more pairings with minimum pay rules that include EOR and MSM.  Want Flight Attendants to be aware of these changes. 
  • Asking for 4 position pairings (A/B/C/D) from Crew Planning.  This is under review. 
  • Line holders picking up reserve days may be sent to CARE Retreat as a reserve assignment.  Refer to the CARE Retreat LOA. 

What The Committee Is Working On

  1. Reassignment Flow Chart.  Scheduling Committee Members reviewed a draft of the reassignment flow chart and it has been moved forward to the final stages of review and approval.  Refer to sections 10.R and 10.R.5 of our CBA.
  2. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life options.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  3. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc.
  4. Updating Crew Access videos.  Working with management and ITS to update the Crew Access instructional videos to reflect updates and changes to the user interface.
  5. Pre-Cancellation/Modification of Section 10.S LOA.  Working to familiarize Flight Attendants with the changes and update the flow chart.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Inflight Service Committee Meeting Recap – 3rd Quarter 2022

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Wednesday, September 21 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • Management continues to experience challenges in many locations that are affecting the correct loading on onboard catering supplies and retail products.  Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!  

On Wednesday, September 21, our AFA Local Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN).  Also present was MEC Inflight Committee Chairperson Stephanie Garnett.  The committee met with Inflight Experience Program Manager Matthew Coder, Managing Director of Guest Products Todd Traynor-Corey, and other management representatives from the food & beverage, catering operations, and inflight mobile teams. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • The main topic of discussion was the ice issue. It is now currently being addressed by management with an in-depth focus to determine the root cause.  Failure of ice provisioning, quantity, and quality has contributed to a lack of confidence by Flight Attendants in the catering operation. 
  • Management is considering upgrading first class product, specifically food and service, to allow Alaska to be more competitive.  Attention to providing Flight Attendants the opportunity to be successful needs to be taken into account when changes are being contemplated.
  • Plastic food toppers should be returning, first class menus are scheduled to return also, and upgrades in the snack basket number and quality of products are expected.  A new Bloody Mary Mix is being researched.  Again, we are dependent upon the supply chain. The committee recommends a soft launch for new products.
  • At this time management has confirmed the small cans of soda are here to stay.
  • Revision of the layout of the seatback card has been requested and would include alaskareceipts.com and not include pictures of non-available fresh products interspersed with what is actually offered onboard without pre-order.
  • Refreshed interior enhancements of the 737-800 were presented by management.  The first aircraft will probably be on-line in mid 2023 or sooner. 
  • Satellite Wi-Fi will be coming to most of the fleet in several months (depending upon supply issues) with the exclusion of the 737-700.  
  • The Hawaii arrival announcement has been changed and there are some minimal changes to the service announcements as well.  The service announcements will advise passengers that certain retail items are available for purchase.  
  • The State of Hawaii is interested in a digital arrival agriculture form and the company is working with them to bring this to fruition. At the inception, paper forms would be available onboard as well.

What The Committee Is Working On

  1. Addressing ice issues.  Continuing issues reported through Block2Block and other reporting channels, voicing Flight Attendant frustration with the quality and quantity of ice are continually brought forward. We are focusing on holding management accountable for not providing a basic component for required service.  
  2. Providing input on tools necessary for optimum service is currently pinpointed.  The committee is requesting new trays that are sturdier and more suited for delivering service items. In addition, a request to management has been made to research and replace the carafes as soon as possible.  The committee’s focus is to remind management to recognize that the Flight Attendant needs for appropriate tools should be prioritized in management budgets. We will continue to make management aware that tools are a necessary part of doing business. 
  3. Advocating for realistic service levels.  The committee continues to advocate against the addition of a third beverage cart on premium long-haul flights based on operational and logistical factors.

We Want to Hear from You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block.  If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website. 

ALPA Alaska Approves Tentative Agreement for Pilot Ratification

Master Executive Council (MEC) President Jeffrey Peterson

The Air Line Pilots Association (ALPA) Alaska Airlines leadership recently announced they approved a tentative agreement (TA) with Alaska Airlines management for pilot ratification.

Click here for the Alaska Airlines Pilots TA Quick Guide (September 2022) >

At a quick glance, the TA contains impressive improvements to scope, compensation, work rules, hours of service, retirement, and other additional improvements.

Regardless of the outcome of the ratification vote, this TA raises the bar for Alaska Airlines pilots — and raises our expectations of Alaska Airlines management in Flight Attendant negotiations!

In Solidarity,

Jeff

September 2022 MEC Meeting Recap

Master Executive Council (MEC)

  • Our AFA Alaska Master Executive Council (MEC) met this week on Tuesday, September 13 and Wednesday, September 14 to conduct their ongoing work to represent our Flight Attendants.
  • As part of the meeting, the MEC met with members of inflight and crew planning management to discuss issues and concerns that are facing our work group and need to be addressed.
  • The next Regular MEC Meeting is scheduled to take place on Tuesday, October 11 and Wednesday, October 12.  Please don’t hesitate to reach out to your LEC President if you have any questions.

The September 2022 Regular MEC Meeting was held this week on Tuesday, September 13 and Wednesday, September 14.  The meeting consisted of updates provided by our MEC Officers, LEC Presidents, Grievance Committee, and Scheduling Committee.  Our MEC also reviewed written reports submitted by other AFA MEC Committee Chairpersons about their current programs of work. 

Joining our Negotiating Committee for Opening of Contract Negotiations

Our MEC joined our Negotiating Committee for the opening of contract negotiations on Tuesday.  As a show of support, the MEC sat in as the Negotiating Committee and management exchanged opening proposals.  After the introductory portion, the MEC adjourned to continue the MEC Meeting and the Negotiating Committee proceeded with discussions at the bargaining table.  More information about this week’s contract negotiations will be posted on the Contract 2022 website after the session concludes.

Meeting with Management

As part of most Regular MEC Meetings, our MEC meets with management to review current issues and challenges that Flight Attendants are facing.  Attendees from management this month included Managing Director of Inflight Operations Michaela Littman, Managing Director of Inflight Services Gloria Chow, Director of Inflight Training and Standards Thomas Kaminski, and Managing Director of Operations Staffing & Resource Management Brittany Audette.

Some of the topics that were discussed include:

  • Plans for changes to Initial Training.  Management provided an extensive update on Initial Training and the classes held so far this year.  They also shared plans for changes to the Initial Training program for upcoming classes, including the reintroduction of service flights.  
  • Plans for 2023 Recurrent Training.  Management also shared plans for the 2023 Recurrent Training (RT) program.  RT 2023 will include a return to two full days of classroom training.
  • Domicile staffing & base transfers.  Management indicated that they plan to grant additional Flight Attendant domicile transfers over the next several months and will be working to clear the base transfer waiting lists.
  • Quality of pairings.  Our MEC once again shared that Flight Attendants are looking for improvements to pairing quality.  In particular, there are concerns with changes made to the schedule by network planning that affect the ability of Flight Attendants to achieve desired productivity and additional commutability concerns.
  • Concerns with the current absence management vendor.  Our AFA Benefits Committee and LEC Presidents have received reports that the company’s current absence management vendor is not responsive, has provided incorrect information, and has made errors that have impacted Flight Attendants.
  • CARE Retreat concerns.  Our MEC shared some specific concerns about the CARE Retreat, including issues with some Flight Attendants not receiving pre-event communications and questions about how management plans to address possible environmental allergies that some people may have to some of the items being given to attendees.
  • Drug testing policies and procedures.  Our MEC brought concerns forward about possible discrepancies in how random DOT drug tests were being conducted and asked for clarification about the procedure.

MEC Policy & Procedure Manual Amendment

This month, our MEC took action on one agenda item for amendment of the MEC Policy & Procedure Manual.  The agenda item incorporates new language establishing structure within the Air Safety, Health, & Security Committee (ASHSC) to support the new Inflight Line Observation Safety Audit (LOSA) program. This agenda item has been incorporated into the manual and posted to the AFA Alaska website.

Questions?

If you have any questions about this month’s Regular MEC Meeting, please reach out to your LEC President.

Refreshed Inflight Mobile Device (IMD) Distribution

This message is for pre-merger Alaska Flight Attendants Management has recently informed our Master Executive Council (MEC) that they are distributing new Inflight Mobile Devices (IMDs) to Flight Attendants with devices nearing the end of their lifecycle. The specific schedule for this distribution will be communicated by management separately. Flight Attendants with the oldest devices […]

Scheduling Committee Meeting Recap – September 2025

This message is for pre-merger Alaska Flight Attendants On Tuesday, September 23, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at Alaska Airlines Corporate Headquarters to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), […]

Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the first group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

Inflight Service Committee Meeting Recap – 3rd Quarter 2025

On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered […]

Vacation Survey Closing Soon

There’s just 1 DAY LEFT to complete the crucial vacation survey that will help shape future provisions—your insights are essential for advocating the best outcomes for all Flight Attendants. The survey is currently open and will remain available until Wednesday, September 24 at 12 PM PT.

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