AFA Alaska + Hawaiian

Representing the Flight Attendants of Alaska + Hawaiian

Click here to report an issue to AFA
You are here: Home / Archives for Latest News / AFA News Now

Reserve Committee Meeting Recap – 2nd Quarter 2022

Reserve Committee

  • Our AFA Reserve Committee Chairpersons met on Thursday, June 9 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
  • The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
  • Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues.  Please don’t hesitate to reach out!

On Thursday, June 9, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants.  Representing you at the meeting were Haley Hirsch (ANC), Conner Gallagher (SEA), Anthony Eskander (PDX), Camile Caldwell (SFO), Meg Casey (SFO), Kanako Yamada (LAX), and Joe Coneglio (SAN).  Also present were MEC Reserve Committee Chairperson Julie Thornton, MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill, and MEC Vice President Brian Palmer.  The committee also met with Inflight Crew Scheduling Duty Manager Nyxalyse Paul from management. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Ongoing concerns about low morale within our work group.
  • Review of upcoming update to Crew Access software and associated fixes to current issues and other improvements.
  • Update on topics of interest that were reviewed at the monthly Scheduling Committee meeting.
  • Review of reserve-related issues that have been escalated to the Scheduling Review Board (SRB) and Alternate Dispute Resolution (ADR) processes.
  • Update on probationary and new hire Flight Attendant concerns.  MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill has been in regular contact with Inflight Probationary Support Supervisor Kaliko Howell to review issues.  Most frequent issues causing probationary occurrences are late to plane and forgetting to check-in on Block2Block.
  • Review of contractual issues and requests to be referred to the Negotiating Committee for consideration.
  • Possible project to create new easier-to-follow and more concise resources for new hire Flight Attendants to use to better understand the CBA and other job-related information.
  • Review of reserve utilization statistics.  Reserve coverage is anticipated to remain at approximately 24-26% for the remainder of summer and lineholder line averages will likely stay near the contractual minimum of 75 TFP.
  • Ongoing concerns about the need for relief for reserve Flight Attendants.  Many Flight Attendants who are on reserve outside of SEA have been on reserve for many years with no end in sight.  Management indicates that their plan is to adjust ARC numbers to allow for increased flexibility.  The Committee would like management to offer additional ways to provide relief.
  • Review of management’s planned upgraded telephone system in Crew Scheduling, currently planned for implementation later this year.
  • Review of reserve-related scheduling issues that have occurred recently.

The committee is next scheduled to meet on Thursday, September 8.

What The Committee Is Working On

  1. Assisting Probationary Flight Attendants Through the Reserve Buddy Program.   Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Reserve Buddy program.
  2. Addressing Reserve Contractual Concerns.  Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management is compliant with our contract. 
  3. Developing Additional Tools & Resources for New Flight Attendants.  Working to create a plan to provide more user friendly, easy-to-access resources about the CBA and other job-related information for new Flight Attendants.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Reserve Committee is your voice to management.  You can find our contact information on the Reserve Committee page of the AFA Alaska website. 

Human Rights Committee Meeting Recap – 2nd Quarter 2022

Human Rights Committee

  • Our AFA Human Rights Committee Chairpersons met on Tuesday, May 31 to discuss their ongoing program of work to advance human rights within our workplace and community.
  • The Committee also met with management to receive updates on what progress has been made on concerns that had been previously brought forward and address new concerns that have come to light. 
  • If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

On Tuesday, May 31, our AFA Local Human Rights Committee Chairpersons met to discuss their ongoing activism to build awareness and effect change within our workplace and community.  Representing you at the meeting were Yan Yan Teague (SEA), Sylvia Newbill (PDX), Sejal Patel (SFO), Louise Borras (LAX), and Erika Daniel (SAN).  Also present were MEC Human Rights Committee Chairperson Chip Hestle and MEC Secretary-Treasurer Linda Christou. The committee met with Managing Director of Inflight Operations Michaela Littman and Seattle Director of Inflight Base Operations Jenny Bookert from management. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Ongoing concerns about low morale within our work group.
  • Continued efforts to build relationships with the company’s Business Resource Groups (BRG) to ensure Flight Attendant representation in all areas.  The Committee would like to see BRG activities be more inclusive of Flight Attendant participation and made available in all bases.
  • Management is launching a new general email address for all employees to ask questions related to diversity, equity, and inclusion.  The new email address will launch on June 15.
  • Ongoing request to make DEI information easily accessible to Flight Attendants on the Inflight Mobile Device (IMD), including a link to the AFA Human Rights Committee resources page.
  • Tragedies that have taken place recently in communities across the United States and around the world.  The Committee will work with the AFA Employee Assistance Program (EAP)/Professional Standards Committee to request that resources be shared with Flight Attendants to help individuals cope with these events.
  • Ongoing issues related to the company’s use of Boxed Water as a supplier and concerns about ownership/investors whose values may be contradictory to those of Alaska Airlines.  The Committee met with management and Daryn Kuipers, CEO of Boxed Water to discuss these concerns.  Kuipers stated that Boxed Water fully supports human rights and treating people equally.  It was also shared that the company is an active supporter of LGBTQ events and has made both monetary and in-kind donations.
  • Management’s proposal to conduct DEI listening sessions with Flight Attendants in each base; discussion about involvement of the AFA Human Rights Committee.
  • Working to increase diversity and representation within the Flight Attendant Special Projects Pool.  

The committee is next scheduled to meet with management on Thursday, August 4, 2022.  

What The Committee Is Working On

  1. Developing a Framework for Diversity & Inclusion Listening Sessions.  Discussing proposed plans with management to have our AFA Human Rights Committee facilitate sessions in each base that would allow Flight Attendants to discuss diversity and inclusion topics and concerns with management.
  2. Working to Make Diversity, Equity, & Inclusion (DEI) Information More Accessible.  Encouraging management to make information about DEI events, activities, and programs more accessible and visible to Flight Attendants through links on the IMD and more regular and relevant communication.  Requesting that management include links to the Human Rights Committee’s resource page on afaalaska.org.
  3. Building Relationships with the Company’s Business Resources Groups (BRGs).  Continuing to work to establish relationships with leaders of the Company’s BRGs to find areas where we can join together to advance human rights within the scope of each group.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Human Rights Committee is your voice to management.  You can find our contact information on the Human Rights Committee page of the AFA Alaska website. 

Inflight Service Committee Meeting Recap – 2nd Quarter 2022

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Wednesday, May 25 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • Management continues to experience challenges in many locations that are affecting the correct loading on onboard catering supplies and retail products.  Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!  

On Wednesday, May 25, our AFA Local Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN).  Also present were MEC Inflight Service Committee Chairperson Stephanie Garnett and MEC Vice President Brian Palmer.  The committee met with Inflight Experience Program Manager Matthew Coder, Managing Director of Guest Products Todd Traynor-Corey, and other management representatives from the food & beverage, catering operations, and inflight mobile teams. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Ongoing issues with errors in catering execution, provisioning, and loading across the entire system.  The committee believes management needs to get back to basics and significantly reduce the errors that are occurring before adding any additional products or making additional changes.
  • Issues with catering of flights to/from PAE that are catered in non-hub stations.  Catering errors on this flight have been substantial and highly impactful.  Management is looking to open a catering location in PAE.  In the meantime, they are looking to modify/reduce service so that something can be offered that is actually consistent given the current circumstances.
  • Concerns with lack of hands-on, practical service training during initial training.  New hire Flight Attendants continue to be placed at a disadvantage by management by not being set up for success.  The committee advocates for the reinstitution of service flights as part of initial training curriculum.
  • Products that are being advertised or promoted on the menu card are running out (True Lemon/True Lime).  If a product is being actively promoted, additional stock needs to be boarded in anticipation of increased demand from passengers.
  • Review of June 22nd catering changes.  Adding cranberry juice (boarded in 1 liter cartons) and POG as well as changes in beer and first class wine products.  Additional bags of liquor minis will be added to first class beverage carts for summer flying.
  • Safety concerns have been identified with coffee carafes falling off the beverage cart.  Management is looking to take action to address the concern.  There will be a new requirement that coffee carafes be placed inside a drawer on top of the cart to keep them from falling over.
  • New CSA announcements are being added for departures from some stations asking passengers to stow bags on sides in overhead bins (like a book on a bookshelf) and encouraging passengers to use restrooms in the terminal before boarding.  Corresponding Flight Attendant announcements will be added about bag stowage and at D-10 indicating that lavatories are closed until after takeoff.
  • MAX aircraft coffee maker brew baskets have been redesigned to better fit our coffee filter packs.  The new design has been tested by management and shows improved performance.  The redesigned brew basket should roll out across the MAX fleet across the next few weeks as the new parts are manufactured.
  • Continued supply chain issues affecting management’s ability to procure and stock service items and other products.  Most recently, this has affected stir sticks and potato chips.  Management is working to procure substitute products.  A disclaimer is being added to the menu card indicating that items may not be available and/or a substitute product may be offered due to supply chain issues.
  • Discussion about management’s desire to raise the main cabin pre-order meal limit.  The Committee shared concerns about the corresponding increase in trash and additional workload for Flight Attendants.
  • Discussion about some catering locations not providing an empty cart for trash as required.  Some stations are leaving carts onboard from previous legs with supplies or other items in them.  Please report these issues.  Conversely, please refrain from asking catering staff to load additional supplies in empty carts intended for trash stowage.
  • Concerns that the current snack basket being provided for first class passengers is lacking and not enough product is being loaded to allow all passengers much choice or selection.
  • Staffing levels within catering operations and currently open positions that management is working to fill.
  • Installation of Wi-Fi on newly delivered aircraft will continue to lag behind due an increase in aircraft deliveries and capacity limitations from the installation vendor.  Passengers will be notified by email and text message that their aircraft doesn’t have Wi-Fi.
  • Upcoming cabin refresh on the 800 fleet.  Will include new seat covers, seat cushions, carpet, bulkhead, and cabin divider.
  • Review of Inflight Mobile Device (IMD) replacement project scheduled to take place later this year.  Current devices will be replaced with the iPhone 13 (new hires are receiving the iPhone 12).  Block2Block will be updated to utilize the expanded screen space.  The new phones have the potential to use tap-to-pay functionality, which management is currently evaluating for potential use.
  • Update on upcoming Block2Block software fixes and improvements.

What The Committee Is Working On

  1. Addressing Catering Errors and Shortages.  Escalating catering issues reported through Block2Block and other reporting channels, voicing Flight Attendant frustration with ongoing errors in catering provisioning and loading, and working to hold management accountable to fix the problems that make our job more difficult.
  2. Reviewing Block2Block (B2B) Updates. Working to provide feedback to management on changes and improvements to the B2B app, focusing on ensuring that any changes are functional and that the app remains easy for Flight Attendants to use.
  3. Providing Input on New Aircraft Galley Designs.  Working to ensure that Flight Attendant needs are prioritized in the design of galleys and galley components for new aircraft that the company has on order.

We Want to Hear From You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block.  If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website. 

AFA Council 35 (SFO) Election Results

Master Executive Council (MEC)

The following AFA Flight Attendants were elected to Local Council Officer positions representing Alaska Airlines Flight Attendants based in San Francisco:

LEC President: Melissa Osborne
LEC Vice President: Virginia Fritz
LEC Secretary: James Ikehara
Council Representative: Brad Young

View the certified election results here >>

These officers will serve a term of office starting July 1, 2022 and concluding on June 30, 2025.

Our Master Executive Council (MEC) congratulates the newly elected officers and we sincerely thank all those who stepped forward to run in the election.

May 2022 MEC Meeting Recap

Master Executive Council (MEC)

  • Our AFA Alaska Master Executive Council (MEC) met this week on Tuesday, May 24 to conduct their ongoing work to represent our Flight Attendants.
  • As part of the meeting, our MEC joined the May 24th Negotiating Committee Listening Session to hear directly from our Flight Attendants about experiences, thoughts, and ideas for upcoming contract negotiations.
  • The next Regular MEC Meeting is scheduled to take place on Tuesday, June 14 and Wednesday, June 15.  Please don’t hesitate to reach out to your LEC President if you have any questions.

The May 2022 Regular MEC Meeting was held this week on Tuesday, May 24.  The meeting consisted of updates provided by our MEC Officers, LEC Presidents, Grievance Committee, and Scheduling Committee.  Our MEC also reviewed written reports submitted by other AFA MEC Committee Chairpersons about their current programs of work.  In addition, the proposed 2022-23 fiscal year MEC budget was approved at the meeting by the voting members of our MEC (LEC Presidents).

Negotiating Committee Listening Session

Our MEC joined the scheduled May 24th Negotiating Committee Listening Session to directly hear some of the thoughts, ideas, and challenges that are being shared with our Negotiating Committee as they gather feedback from our Flight Attendant group.  Thank you to everyone who has gotten involved in the process and participated in or is planning to attend a listening session.  If you’re interested in signing up for one of the remaining listening sessions, you can find more information on our Contract 2022 website.     

No Meeting with Management This Month

With the AFA Board of Directors Meeting having been held earlier in the month, this month’s MEC Meeting was scheduled as a one-day event.  Given the shortened meeting length and full schedule, it was not possible for our MEC to meet with management as part of this month’s MEC Meeting.  Our MEC will resume standing meetings with management during the June 2022 Regular MEC Meeting. 

Questions?

If you have any questions about this month’s Regular MEC Meeting, please reach out to your LEC President.

Register Now: Reserve Webinar – Thursday, August 6

This message is for pre-merger Alaska Flight Attendants As a follow-up to our June 23 save-the-date announcement, we’re excited to share full details and open registration for our August pre-merger Alaska Reserve Webinar! If you’ve ever wondered, “Can they do that?” when Crew Scheduling calls with a reserve assignment or schedule change—whether you’re a Reserve Flight […]

AFA Committee Focus Month: Membership Engagement

July marks our latest AFA Committee Focus Month, and we’re excited to spotlight our Membership Engagement Committee. In May, we kicked off this initiative by showcasing the exceptional work of our EAP/Professional Standards Committee—illustrating how our committees serve and support us every day. Our Membership Engagement Committee is here to make sure every Member feels genuinely […]

Joint Contract Negotiations Session 16 – July 2026

The JNC has been actively negotiating key sections of the contract, focusing on vacation, sick leave, and temporary duty assignments. A tentative agreement was reached on Section 37 (Temporary Duty Assignments), ensuring financial protections and fair treatment for Flight Attendants during temporary assignments. These ongoing discussions demonstrate a commitment to integrating the best benefits from both Alaska and Hawaiian CBAs for all members.

Human Rights & Equity Committee Meeting Recap – 2nd Quarter 2026

On Wednesday, June 24, our AFA Human Rights & Equity Committee Chairpersons met to discuss their ongoing activism to raise awareness and create positive change within our workplace and community. Your representatives attending the meeting were Nyachan Chuar (ANC), Yan Yan Teague (SEA), Aaron Miller (PDX), Trista Vanta (SFO), Louise Borras (LAX-pmAS), Bruni Agosto-Pinal (LAX-pmHA), […]

Inflight Service Committee Meeting Recap – 2nd Quarter 2026

On Thursday, June 11, our AFA Inflight Service Committee Chairpersons met with management to represent our Flight Attendants and advance meaningful improvements in our workplace. Your representatives at the meeting included Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX pmAS), Gary Manoi (LAX pmHA), Andrew Malone (SAN), and […]

Recent Posts

News By Month

News By Category

AFA News Now Air Quality Air Safety, Health, & Security Committee (ASHSC) Alternative Dispute Resolution (ADR) AS/HA Merger AS/VX Merger Benefits Committee Committees Communications Committee Contract Contract 2014 Negotiations Blog Council 15 SAN Council 18 LAX (pmAS) Council 19 SEA (pmAS) Council 30 ANC Council 35 SFO Council 39 PDX Council 43 HNL Council 47 LAX/SEA (pmHA) EAP/Professional Standards Committee Extension 2021 Blog Featured Government Affairs Committee Grievance Committee Hotel Committee Human Rights & Equity Committee Industry News Inflight Service Committee Inflight Training Committee JNC Blog Joint Negotiating Committee (JNC) Latest News Local Councils Master Executive Council (MEC) Membership Engagement Committee Message from the MEC President Mobilization Committee Negotiations Pairing Construction Preferential Bidding System (PBS) Press Releases Reserve Committee Retirement Committee Scheduling Committee Uniform Committee

Want To Stay In The Loop?

Stay up-to-date on AFA Alaska + Hawaiian news and information by signing up for our email and text message updates. Click a button below to get started or update your preferences if you're already a subscriber.
Sign Up for Emails
Sign Up for Text Updates