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Scheduling Committee Meeting Recap – May 2022

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, May 24 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, May 24, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Virginia Fritz (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey, MEC Grievance Committee Payroll Representative Kiara O’Bryant, and MEC Reserve Committee Chairperson Julie Thornton. The committee met with representatives from inflight base management and other management representatives from Crew Planning.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Reassignments for line holders and reserves – avoiding cancellations.
  • Long wait times for hotels/transportation and concerns with API (the company’s hotel sourcing vendor).  When these situations occur, continue to file CrewCare reports and remain in contact with Crew Scheduling. 
  • Pre-cancellations and the ability to email in order to waive pay.
  • Flight schedule changes and cancellations (reduction in planned schedule) for June, July, and August.  Management indicated that reserve percentages will remain high. 
  • Possibility of allowing Personal Drops and/or raising the threshold sequence number (TSN).
  • Line averages and Reserve coverage.  Management is planning to lower averages to 75 TFP and increase reserve coverage to above 20% in all bases.
  • Pay Protection is compared on a day-by-day basis and excluded from the Spring Incentive Premium.
  • Crew Access queues were explained in recent bulletin 2022-0046 Bulletin Bundle April 18, 2022 (AAG sign-on required).
  • Irregular operations quick reference information.  Our AFA Scheduling Committee has put together a quick reference guide that can be accessed here: https://afaalaska.org/scheduling/irops.
  • Flight Attendants who are experiencing fatigue should report or call in fatigued if unable to perform duties or safely operate.  Refer to the Fatigue Risk Management Plan (FRMP) Letter of Agreement for more information.
  • Expecting an update to Crew Access on June 6, 2022.
  • Crew Access/NAVBLUE/T-Mobile/Block2Block – data, statistics, pending updates and requests to improve. 
  • Commuting while on reserve and being in base at the start of reserve availability period.  Not being available in base at the start of the availability period is considered by management to be time card fraud, even if a Flight Attendant has self-assigned a trip or APSB with a later report time.

What The Committee Is Working On

  1. PBS Base Sits.  Conducting virtual meetings, trainings, and in-person meetings in preparation for the sunsetting of NAVBLUE ClassBid PBS.  
  2. Reassignment Flow Chart.  Scheduling Committee Members reviewed a draft of the reassignment flow chart and it has been moved forward to the final stages of review and approval.  Refer to sections 10.R and 10.R.5 of our CBA.
  3. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life options.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  4. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc.
  5. Updating Crew Access videos.  Working with management and ITS to update the Crew Access instructional videos to reflect updates and changes to the user interface.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Tell Management: It’s Time To Make it Right!

Master Executive Council (MEC)

  • Our MEC will be approaching management this week to discuss a meaningful remedy to the recent bidding errors and delays.
  • We have heard loud and clear that Flight Attendants expect that any remedy will include an element of compensation in order to hold management accountable.
  • Stand in solidarity and support our MEC by sending management a letter telling them it’s time to make it right!

Now that bids have finally been awarded for June 2022, it is time to focus our attention on addressing management’s continued disregard for our collective bargaining agreement by publishing bid packets that are full of errors and failing to award bids in a contractually compliant manner.  Our Master Executive Council (MEC) has heard loud and clear from our Flight Attendants that you expect management to provide a meaningful remedy to the situation that includes compensation for their continued violation of contractual obligations.  We could not agree with you more and will be approaching management this week to make this request on behalf of all Flight Attendants.

TAKE ACTION: Stand in Solidarity and Let Management Hear Our Voices!

Our MEC needs your support to let management know just how serious we are about holding them accountable.  Take action now and send management a letter telling them that it’s time to make it right!  We’ve made it easy, just click the link below.  A template letter has already been written for you, all you need to do is enter your contact information.

Click here to send management your letter

We must show management that we are tired of their excuses and demand that they hold themselves accountable in the same way they hold Flight Attendants accountable.  Let management know that we stand together in solidarity and tell them it’s time to make it right!

The Saga Continues: June 2022 Bid Awards Delayed

Master Executive Council (MEC)

  • Due to hundreds of errors identified in the June bid packet, our MEC has insisted that management conduct a systemwide rebid.
  • Management sent a communication by company email to all Flight Attendants earlier today with details on the new bidding timeline, which opened today at 9 AM PDT and will now close at 9 AM PDT on Monday, May 16.
  • It is well past time for management to take ownership of their repeated errors, actually fix the problems, and honor our contract!

June 2022 Bid awards will be delayed. 

Errors affecting over 500 positions throughout the system have been identified in the June bid packet, resulting in our MEC demanding a system-wide rebid. The errors include: flights that no longer exist, miscoded DHD Flights, inaccurate TFP, and inaccurate report times. When our AFA PBS Subcommittee discovered these errors and brought them to our MEC’s attention, the MEC called an emergency meeting and met with management to discuss our options.

After carefully considering the feedback following last month’s bidding errors, our MEC unanimously voted for a system-wide rebid to rectify these errors’ impact during bidding. Realizing the value we place on our schedules and the expectation of them being awarded accurately, we felt it necessary to correct these errors before proceeding with bid awards. A rebid will delay awards, trading, and planning for the month of June. While this may be frustrating to some, a rebid allows us all to evaluate the corrected pairings and honor seniority.   

While management continues to tell us they will do better, it is apparent we have very different definitions of “doing better.”  Our MEC made that point abundantly clear to management and explained how angry and frustrated Flight Attendants are with the many failures and the level of incompetence experienced lately. Management has no problem holding Flight Attendants responsible for the most minute concerns, yet they are unwilling to hold themselves accountable for their repeated errors and violating their contractual obligations.  Management doesn’t appear phased by the high attrition rate or rock-bottom morale – it’s almost as if they don’t CARE how their decisions impact us.  But they are now on notice and fully aware that this latest “screw up” has further eroded confidence (if there is any left) in their ability to manage this workgroup. 

Flight Attendants do not need another apology from management. Instead, management should look in the mirror and see the mess staring back at them and begin to make things right. They need to show that they’re willing to walk their talk…and “do the right thing.”

Scheduling Committee Meeting Recap – April 2022

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, April 26 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, April 26, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Martin Vance (SEA), Melodie Anderes (PDX), Virginia Fritz (SFO), Brie Donoghue (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey, MEC Grievance Committee Payroll Representative Kiara Jenkins, and MEC Reserve Chairperson Julie Thornton. The committee met with Managing Director of Inflight Operations Michaela Littman, Director of Inflight Crew Scheduling Denia Pisia, Manager of Crew Planning Mac Patterson, and other management representatives from Crew Scheduling and Crew Planning.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Reassignments for line holders and reserves – avoiding cancellations
  • Long wait times for hotels/transportation.  API concerns, continue to file crew care reports and remain in contact with Crew Scheduling. 
  • Pre-cancellations, ability to email and waive pay
  • Redeyes contained in mixed pairings
  • Hawaii flying releasing after midnight.  Discussion about 2-day trips that cover 3 calendar days
  • Flight Schedule changes and cancellations (reduction in planned schedule) for May, June, July, August.
  • Spring Incentive Premium.  Positive and Negative feedback reviewed, assisting with questions.
  • Sick Leave in each domicile.  Some bases are over 20% daily sick calls.
  • Line averages and Reserve coverage.  Management is planning to lower averages to 75 TFP and increase reserve coverage to above 20% in all bases.  
  • New Crew Resource Department and the corresponding email from COO/EVP Constance von Muehlen.
  • Crew Access/NAVBLUE/T-Mobile/Block2Block – data, statistics, pending updates and requests to improve. 

What The Committee Is Working On

  1. PBS Base Sits.  Conducting virtual meetings, trainings, and in-person meetings in preparation for the sunsetting of NAVBLUE ClassBid PBS.  
  2. Reassignment Flow Chart.  Scheduling Committee Members reviewed a draft of the reassignment flow chart and it has been moved forward to the final stages of review and approval.  Refer to sections 10.R and 10.R.5 of our CBA.
  3. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life options.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  4. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc.
  5. Updating Crew Access videos.  Working with management and ITS to update the Crew Access instructional videos to reflect updates and changes to the user interface.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Delayed Publication of May 2022 Bid Awards

Master Executive Council (MEC)

Like all of you, the MEC is extremely frustrated by management’s unacceptable violation of Section 10.J.8 of our collective bargaining agreement through their failure to post May 2022 bid awards on time. We will file a contractual grievance on behalf of all Flight Attendants for this violation, so please note there is no need to file a ticket through the AFA Alaska Support Center. We hear you loud and clear: You want transparency and accountability from management, and you expect AFA leadership to do everything in our power to make that happen on your behalf.

Management has already acknowledged “administrative error,” but this does not go far enough. Consequently, we have communicated your expectations that management transparently communicates additional details and management’s actions in response, including how responsible parties will be held accountable and what is being done to prevent a recurrence. The MEC has also requested Labor Relations to engage with us at the earliest possible opportunity regarding an appropriate and mutually acceptable remedy for the contractual violation.

What is a potential remedy? There is no identifiable loss of pay because of the contract violation, so there is no contractual basis to seek compensation or any other alternative remedy via arbitration. The best outcome we could achieve via a favorable arbitration ruling would be for management to cease and desist (i.e., not violate the contract provision going forward). However, management has already agreed there was a contract violation and signaled to AFA there is no intent for future violations.

Although management is neither obligated to pay anything for the inconvenience, nor would an arbitrator compel management to do so, nothing prevents the parties from mutually agreeing to compensation or some other compensatory-like remedy. AFA has expressed our desire to management to settle this dispute by negotiating such a remedy, so it’s their move next.

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