Air Safety, Health, & Security Committee (ASHSC)
- AFA and management have agreed to implement a Line Operations Safety Audit (LOSA) program to improve safety for Flight Attendants, other crewmembers, and passengers.
- Similar to the Aviation Safety Action Program (ASAP), participation in LOSA is entirely voluntary and identifying information such as Flight Attendant names, dates, and flight numbers are never shared with management.
- If you have any questions about the LOSA program, please don’t hesitate to contact your Local Air Safety, Health, & Security Committee (ASHSC) or the AFA members of the LOSA Steering Committee.
Our AFA Air Safety, Health, & Security Committee (ASHSC) and management regularly review a wide variety of data that allows us to identify and mitigate potential safety risks at our airline, an essential part of the Company’s Safety Management System (SMS). To supplement the safety data generated from our regular programs, AFA and management have agreed to conduct a Line Operations Safety Audit (LOSA) in the first quarter of next year.
AFA and management administer the LOSA program jointly as outlined in the Inflight Line Operations Safety Audit (LOSA) Program letter of agreement. The information collected from LOSA observations will help us better understand how Flight Attendants manage threats and errors, evaluate compliance with standard operating procedures and gain valuable insight into our day-to-day line operations from a safety perspective.
When LOSA observations begin next year, a team of two Flight Attendant LOSA Observers may ask to join your flight. Participation is entirely voluntary; however, we encourage you to participate in this vital effort. You also will have the opportunity to submit any safety-related feedback in an anonymous questionnaire during the flight.
LOSA Observers are line Flight Attendants trained by an independent third party, the LOSA Collaborative. They do not record Flight Attendant names, flight numbers, or dates, as confidentiality is critical to this process. Any data collected is sent directly to the LOSA Collaborative, which evaluates and analyzes the information. AFA and management will receive a final report outlining what went well and what can be better, identifying procedures that should be modified or re-emphasized.
ALPA at Alaska is also an enthusiastic supporter of LOSA, and our Pilots have participated in multiple LOSAs over the past 15 years. As a result, they have seen improvements in safety-related procedures. We are pleased to have parity with ALPA by securing a LOSA program and joining United Airlines as one of only two carriers worldwide with an Inflight LOSA program.
Questions?
If you have questions about the LOSA program, please reach out to your Local ASHSC or the AFA members of the LOSA Steering Committee.
AFA LOSA Steering Committee Members
Seth Heiple, MEC ASHSC Chairperson
David Lake, MEC ASHSC LOSA Representative
