The Maestro/eMaestro Crew Management System is now operative. AFA Alaska has been advised that in order to bring up the system, Maestro/eMaestro had to be restored to an earlier time than the original outage earlier this morning. From all the information we have been given, it seems approximately 45 minutes of trading activity that occurred between approximately 8:30 AM and 9:15 AM PT has been lost and may not be recoverable.
Crew Scheduling (CSKD) is extremely busy recovering the operation at this time, so we ask that you limit your contact with CSKD to operational needs only for now. If you have a trip reporting today, please check your line to ensure everything looks in order—particularly if you made any trades between approximately 8:30 AM and 9:15 AM PT affecting today.
If you believe there is an error on your line affecting today’s operation, contact CSKD as soon as possible. There will be an additional update once CSKD has recovered the operation sufficiently enough to look at future days affected by the outage.
Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Sandra Morrow, Stephen Couckuyt; and MEC Scheduling Committee Chairperson Jake Jones