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Representing the Flight Attendants of Alaska + Hawaiian

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Commuter Boarding Priority Arbitration

On October 25, 2018, the Company and AFA arbitrated Grievance 36-99-2-29-15 (Section 28.G.6 Commuter Boarding Priority). This grievance alleged the Company’s violation of the collective bargaining agreement when management allowed Company employees (and their dependents) on pleasure travel to be given higher boarding priority than commuting Flight Attendants. AFA is very pleased to inform you that a neutral arbitrator has found in favor of AFA’s position. 

Background

In 2015, AFA became aware that management had made changes to the employee travel program giving management employees at the director level and certain IT employees a boarding priority of D2 for space-available pleasure travel. D2 is above the boarding priority of D8 for space-available registered commuter travel and well above the boarding priority of E1 that most employees receive for space-available pleasure travel. Contract 2014-2019 Section 28.G [Commuter Policy] states that registered commuters will be given boarding priority over Company employees (and dependents) on pleasure travel and over all employees of other airlines on Alaska Airlines mainline flights. 

The Award

The parties recently received the final award, which specifies:

  1. The grievance was timely filed.
  2. The Company violated Section 28.G.6 of the 2014-2019 Agreement when it allowed Company employees and their dependents on non-revenue pleasure travel to be given higher boarding priority than commuting Flight Attendants.
  3. The Company is prohibited from granting Company employees and their dependents on non-revenue pleasure travel to be given higher boarding priority than commuting Flight Attendants.

The Remedy

Management estimates it will take approximately eight weeks to implement the required changes to Fly in order to become contractually compliant. When the changes are complete, the D2 boarding priority will be deactivated for Directors (and their dependents), and they will use the E1Y space-available pleasure travel boarding priority instead. This award decision is a very satisfying resolution for AFA. This award decision is a very satisfying resolution for AFA. The award restores the proper boarding priority for space-available registered commuter travel relative to all other employees on space-available pleasure travel. It also sends a clear message to management that proper notice must be given to the union for changes to Company Policy and that unilateral changes to policy in conflict with contract language doesn’t fly!  

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee and MEC Grievance Committee Chairperson Stephanie Adams

Introducing Your SFO Co-Terminal Special Negotiating Committee

Your Master Executive Council (MEC) conducted interviews last week for three Special Negotiating Committee (SNC) Member positions related to negotiation of a possible San Francisco co-terminal agreement. The MEC thanks the candidates for demonstrating their willingness to represent our Flight Attendants.

After thorough deliberation, the voting members of your MEC, consisting of the six directly-elected LEC presidents, have appointed Virginia Fritz, Justin Wetherell and Ashley Toles to the positions.

About the SNC Members

Virginia Fritz

Virginia became a Flight Attendant with Virgin America in 2015, and she has been the Local Scheduling Committee Chairperson for AFA Council 35 in San Francisco since August 2018.  She has supported Legacy Virgin America Flight Attendants during the transition to the JCBA by training Flight Attendants on NAVBLUE and Crew Access. Virginia is a former resident of the Bay Area and currently commutes to SFO.

Justin Wetherell

Justin Wetherell currently serves as Local Scheduling Committee Chairperson for AFA Council 30 in Anchorage, a role he began in January 2017.  He has also been an inflight instructor since April 2017.  Previously, Justin served as Local Communications Committee Chairperson in Anchorage and a member of the Inflight Service Committee. Justin has been Anchorage-based since he was hired in July 2015. Prior to being hired at Alaska, he was an Anchorage-based Flight Attendant for Horizon Air. In his spare time, Justin volunteers at local schools to share his joy for aviation.

Ashley Toles

Ashley became a Flight Attendant with Virgin America in 2015 and has been at the SFO base ever since then. Ashley completed her undergraduate education at University of California, Santa Barbara and earned a bachelor’s degree in English with a concentration in Early Modern British Literature. She went on to earn her Juris Doctor degree from University of California, Hastings College of the Law. Ashley is a licensed attorney and enjoys doing pro bono work for those who would not otherwise be able to afford legal representation.

About the SNC Chief Negotiator

AFA Senior Staff Attorney Kimberley Chaput

Kimberley Chaput has been an AFA attorney and negotiator since 2000.  She received her bachelor’s degree from the University of Illinois-Urbana and her law degree from the University of Oregon.  Kimberley has negotiated contracts at several carriers including Horizon, Mesa, American Eagle (now Envoy) and Alaska, along with sideletters at several other airlines.  She lives on the Oregon coast with her daughter, Josie.

About the SNC Chairperson

MEC President Jeffrey Peterson

Jeffrey Peterson grew up in Anchorage, AK, and graduated from A.J. Dimond High in south Anchorage.  Jeff achieved a Presidential Scholar Award in 1991 and went on to attain a BA in Psychology from the University of California, San Diego.  Prior to becoming a Flight Attendant, he spent several years in hotel management working in San Diego and San Francisco for Marriott International and a Marriott hotels franchise company.  He started out his Flight Attendant career in 1999 in the Los Angeles domicile.  Jeff has also been based in Seattle and now San Diego.  He has served as AFA-CWA Alaska MEC President since July 1, 2011.  Jeff currently splits his time between his family’s condo in Puerto Vallarta and the AFA office in Seattle.

About the SNC

The Special Negotiating Committee will be responsible for entering into discussions with Alaska Airlines management to negotiate a possible co-terminal agreement for the SFO domicile.  Currently, a co-terminal agreement is in place for the LAX domicile, where Flight Attendants can, in addition to LAX, start and end trips at Burbank (BUR), Ontario (ONT), Orange County (SNA) and theoretically Long Beach (LGB) if Alaska Airlines ever resumes service to that airport. Section 28.F.7 of the collective bargaining agreement requires that the parties will negotiate provisions similar to those in 28.F (to cover the new co-terminals) if the Company were to open co-terminals at any other domicile.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

Grievance 36-99-2-30-19 Violation of §28.G.2 Ground Commuting Policy

Management did not allow Flight Attendants to use the Ground Commuting Policy for the recent snowstorms

AFA filed Grievance 36-99-2-30-19 Violation of Section (§) 28.G.2 [Ground Commuting Policy] prior to close of regular business hours yesterday. This contractual grievance alleges the Company violated Joint Collective Bargaining Agreement §28.G.2 when management did not allow Flight Attendants to use the Ground Commuting Policy during the February 2019 Pacific Northwest snowstorms. Management’s stated reasoning for the denials is because apparently management does not consider snowstorm-related ground commuting failures to be unanticipated. 

AFA disagrees with management’s interpretation

AFA disagrees with management’s interpretation for all the reasons obvious to Flight Attendants. After AFA filed the grievance, AFA leadership requested that management provide notice to Flight Attendants by publicly disclosing its position on the issue. Management subsequently posted an alert on the World of Inflight homepage in response to that request.

The Master Executive Council (MEC) believes it was very short-sighted of management to deny Flight Attendant access to the ground commuting failure provisions for this weather event. A Flight Attendant who has experienced a ground commuting failure is contractually required to be utilized for other flying pursuant to the Commuter Policy recovery provisions in §28.G.3. How was it more beneficial to the operation to have Flight Attendants be granted Management Drops (§32.C.14) or charged with No Shows (§32.C.1)? Neither carries a subsequent scheduling obligation and Flight Attendants are assessed points for both under the Attendance Policy in Section 32. It’s a “lose, lose” for everyone.

Open a new ticket at the AFA Alaska Online Support Center for snowstorm-related concerns

AFA will be meeting with management in the near future to discuss various concerns related to the snowstorm operations. If you have any concerns related to the severe weather (e.g. transportation, hotels, irregular ops scheduling or pay inquiries, Attendance Policy points assessed as a result of ground commuting failures, et cetera), please open a new ticket at the AFA Alaska Online Support Center. Fill out the appropriate information, select “Feb 2019 Pacific NW Snowstorm” under the “Help Topic” dropdown menu and provide as much documentation as possible (including screenshots, pictures, etc.). We kindly request that tickets be submitted by 9am PT on Tuesday, February 19, so that AFA can present your concerns to management in a timely manner.

Be assured that AFA will continue advocating on behalf of our members and defending our contract!

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee; MEC Grievance Committee Chairperson Stephanie Adams; and MEC Scheduling Committee Chairperson Jake Jones

Building Better Working Relationships

A message from your AFA Employee Assistance Program (EAP) Committee

Human are naturally social creatures – we crave friendship and positive interactions, just as we do food and water. So it makes sense that the better our relationships are at work, the happier and more productive we’re going to be.

Good working relationships give us several other benefits. Our work is more enjoyable when we have good relationships with those around us. Good relationships give us freedom from spending our time and energy overcoming the problems associated with negative relationships. Most importantly, successful working relationships are criterial to crew resource management and thus safety.  

So what are the characteristics that make up good, healthy working relationships?

  • Trust – This is the foundation of every good relationship. When you trust  co-workers, you form a powerful bond that helps you to work and communicate more effectively. If you trust the people you work with, you can be open and honest in your thoughts and actions, and you don’t have to waste time and energy “watching your back.”
  • Mutual Respect – When you respect the people who you work with, you value their input and ideas, and they value yours. Working together, you can develop solutions based on your collective insight, wisdom and creativity.
  • Mindfulness – This means taking responsibility for your words and actions. Those who are mindful are careful and attend to what they say, and they don’t let their own negative emotions impact the people around them. They are conscious communicators.
  • Welcoming Diversity – People with good relationships not only accept diverse people and opinions, but they welcome them. For instance, when your flying partners offer different opinions from yours, you take the time to consider what they have to say, and factor their insights into your decision-making.
  • Open Communication – We communicate all day, whether we’re sending emails and IMs, or meeting face to face. The better and more effectively you communicate with those around you, the richer your relationships will be. All good relationships depend on open, honest communication.

So, what can you do to build better relationships at work?

Develop Your People Skills

Good relationships start with good people skills including how well you collaborate, communicate and deal with conflict. 

Identify Your Relationship Needs

Look at your own relationship needs. Do you know what you need from others? And do you know what they need from you? Understanding these needs can be instrumental in building better relationships.

Schedule Time to Build Relationships

Devote a portion of your flying day toward relationship building, even if it’s just in minute increments. Small and even routine interactions help build the foundation of good relationships.

Focus on Your EI

Spend time developing your emotional intelligence (EI). Among other things, this is your ability to recognize your own emotions, and clearly understand what they’re telling you.

High EI also helps you to understand the emotions and needs of others.

Appreciate Others

Show your appreciation whenever someone helps you. Everyone wants to feel that their work is appreciated. So, genuinely compliment the people around you when they do something well. This will open the door to great work relationships.

Be Positive

Focus on being positive which is both attractive and contagious.  It will help strengthen your relationships with your flying partners. No one wants to be around someone who’s negative all the time.

Avoid Gossiping

Don’t gossip. Gossip is a major relationship killer at work. If you’re experiencing conflict with someone in your group, talk to them directly about the problem. Gossiping about the situation with others will only exacerbate the situation, and will cause mistrust and animosity between you.

Stretch Yourself

Occasionally, you’ll have to work with someone you don’t like or someone that you simply can’t relate to. But, for the sake of your comfort and everyone’s safety, it’s essential that you maintain a professional relationship. When this happens, make an effort to get to know the person. It’s likely that the person knows full well that the two of you aren’t on the best terms, so make the first move to improve the relationship by engaging in positive exchanges. While you’re talking, try not to be too guarded. Ask the person about their background and interests. Instead of putting energy into your differences, focus on finding things that you have in common. Just remember – not all relationships will be great; but you can make sure that they are, at least, workable!

Never Forget | Alaska Airlines Flight 261 | January 31, 2000

Flight 261 sundial at Point Hueneme, CA by Armando Rios

Alaska Airlines Flight 261 PVR-SFO-SEA was lost on January 31, 2000, when it crashed off the coast near Point Hueneme in Southern California when it suffered a catastrophic flight control failure.

We will never forget Flight Attendant Kristin Mills, Flight Attendant Craig Pulanco, Flight Attendant Allison Shanks, Captain Ted Thompson and First Officer William Tansky.

Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the next group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

Meet Our Merged MEC Committee Chairpersons & Representatives

We’re excited to introduce our next group of newly elected merged MEC Committee Chairpersons, who will begin their roles on November 1. These leaders are dedicated to representing the interests of our Flight Attendants as they coordinate activities across the merged committees of both airlines. They’ll work closely with the Local Committee Chairpersons from all […]

Hotel Committee Meeting Recap – October 2025

On Monday, October 13, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot […]

Pre-Merger Alaska MEC Committee Election Results

This message is for pre-merger Alaska Flight Attendants During this week’s MEC Meeting, our MEC held interviews for the next group of pre-merger Alaska MEC Committee positions to be elected for the upcoming MEC Officer term. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful […]

Merged MEC Committee Chairperson Election Results

During this week’s MEC Meeting, our MEC held interviews for the next group of merged MEC Committee Chairpersons and Representatives. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful consideration and deliberation, the following candidates have been elected: MEC Air Safety, Health, & Security Committee […]

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