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        You are here: Home / Archives for committee meeting

        Air Safety, Health, & Security Meeting Recap – 3rd Quarter 2023

        July 27, 2023 17:00

        Air Safety, Health, & Security Committee (ASHSC)

        • Our AFA Air Safety, Health, & Security Committee (ASHSC) Chairpersons met on Thursday, July 13 to discuss their ongoing program of work to represent Flight Attendants interests related to safety, health, and security in our workplace.
        • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
        • Reporting safety concerns is more important than ever given the challenges we are currently facing as a workgroup.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Reports (ASAP), and fatigue reports can all be filed through Report It!  Please contact a member of your Local ASHSC if you need assistance.

        On Thursday, July 13, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Debi Wallstrom (ANC), Blair Kimbal (PDX), Brad Young (SFO), Carin Meritt (LAX), and Eva Gatus (SAN). Also present was MEC ASHSC Chairperson Seth Heiple.

        The committee met with Managing Director of Inflight Operations & Crew Scheduling Allen Thieman, Manager Inflight Training Delivery Ken Hawkins, Infight Policy & Procedure Specialist Kevin Weatherbie, Manager of Inflight Safety & Compliance Johanna Giese, Manager of Inflight Policy & Procedure Kaliko Howell, Inflight Regulatory Compliance Safety Analyst Danette Thomas, Manager Inflight Base Operations Olinga Asress, and Inflight Experience Program Manager Matthew Coder.

        The next scheduled Air Safety, Health, & Security Committee meeting is Thursday, October 5, 2023.

        Topics of Discussion

        The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

        • Checking luggage for Unaccompanied Minors and passengers needing assistance. The ASHSC is advocating for checking UM roller bags as part of the program, and a complimentary gate-check (orange tag) offered to passengers needing assistance. This would reduce bin and bag injuries and speed up boarding and deplaning.
        • 3-point briefing Clarification. The 3-point briefing policy needs clarity on the meaning of “expeditiously”. Inflight is working to provide updated FAM language on this topic.
        • Cabin Gadgets. Clear guidance is needed about which devices are permitted for use at different phases of flight in the cabin. Inflight is actively working on updating the FAM language on this topic.
        • Employee shuttles & parking. The ASHSC is advocating for the development of minimum requirements regarding employee parking lot environments and shuttle services. This would include maximum passenger loads, minimum wait times, lot surveillance, etc., and would be used to hold ports and shuttle vendors accountable.
        • AED MEL on ETOPs flights. The Company is looking at maintaining a stock of AEDs in the islands to avoid flying transpacific without an operative AED (the MEL allows the AC to fly one leg without an AED).
        •  “On-ing” passengers prior to asking boarding questions. We have reports of CSAs “on-ing” passengers prior to boarding safety questions being asked, resulting in them lining up in the jetbridge waiting for permission to board. This is not a documented procedure and Inflight is following up with AOCS on the topic.
        • Hand and surface wipes. Passengers are still requesting wipes, and Flight Attendants prefer alcohol-based hand wipes. A surface wipe is preferable to Sanicide spray.
        • Fanny packs/small purses. Due to increased popularity, compliance conversations about these items are occurring more frequently. It would be helpful if CSAs also monitored for these and asked passengers to place them inside carry-ons before boarding to comply with the one-plus rule.

        What The Committee Is Working On

        1. Equipment preflights and Flight Attendant briefings.  We conducted time testing to determine how much additional time is needed to complete equipment preflights and Flight Attendant briefings prior to passenger boarding and continue advocating for dedicated time to do so.
        2. Continuous Line Operations Safety Audit (LOSA). The LOSA program is evolving into a continuous program that will include approximately forty monthly observations. Observations will continue to record only de-identified information which will be used to better understand threats to the cabin environment and to improve policy and training within Inflight and other divisions.
        3. Second round of AFA ASHSC SBMs (Semiannual Base Meetings). The ASHSC is working with Inflight and the Safety Department to continue the practice of holding safety meetings at all bases twice a year. Please consider signing up to attend or submitting a safety concern for discussion when you see the invite from Base Leadership and your Local ASHSC.
        4. Improved ReportIt App. The ASHSC has been involved in the process of improving our reporting system. As part of that process, we are advocating for a more approachable and dependable interface.

        We Want to Hear From You!

        If you’ve experienced a safety-related issue, please help the committee to advocate for improvement and change by filing a report.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Program (ASAP) reports, and fatigue reports can all be submitted using ReportIt!  If you’re not sure what type of report to file for a particular situation or need help, please don’t hesitate to contact a member of your Local ASHSC.

        Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local ASHSC is your voice to management.  You can find our contact information on the ASHSC page of the AFA Alaska website.

        Filed Under: AFA News Now, Air Safety, Health, & Security Committee (ASHSC) Tagged With: committee meeting

        Scheduling Committee Meeting Recap – June 2023

        July 20, 2023 17:00

        Scheduling Committee

        • Our AFA Scheduling Committee Chairpersons met on Tuesday, June 27 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
        • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
        • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues. Please don’t hesitate to reach out!

        Tuesday, June 27, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Martin Vance (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Reserve Committee Chairperson Julie Thornton.

        The committee met with Managing Director Ops Staffing and Resource Management, Brittany Audette, Managing Director Inflight Ops & Crew Scheduling Allen Thieman, Managing Director Inflight Operations Michaella Littman, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

        The Committee is next scheduled to meet on July 25, 2023.

        Topics of Discussion

        The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

        • Reserve Utilization. In June we saw utilization around 80-90%, we expect this to increase in the spring/summer. Management continues to mention there is an increase in sick leave usage and absence rates up to 12.9%. We see a high percentage on weekends. We’ve asked to increase TSN and personal drops for flexibility but were told that is doubtful unless sick leave is reduced. Premium is being offered some weekends to help cover the operation and you are able to filter for premium trips using filters.
        • No Shows. We continue to receive reports of circumstances where flight attendants were issued no shows incorrectly based on the contactability requirements of the contract. If you believe you are assessed points incorrectly, please follow up with your local AFA representatives.
        • Leaves. There were no leaves for July. Crew planning is working on August pairings. The line averages are around 80.1 TFP. We will see a reduction in the schedule for the fall and hope there will be leave opportunities during that time.
        • Van Times. Pilots and Flight Attendants sharing transportation should have the same van times. There were reports of crews waiting in the van for pilots. Pilot Scheduling/Crew Scheduling should coordinate any transportation changes on behalf of the crews.
        • NavBlue Pattern Bidding. In July we are anticipating adding a new feature that will allow pattern bidding. Look for more information on how to utilize this new option. The PBS Committee is updating the help files in the system to be more user friendly. If you need assistance in bidding please email them.
        • Per Diem. In some circumstances you will see taxed layover per diem based on state/federal requirements. Rainmaker is programmed to process the taxes automatically based on the limits. You can review taxation on CONUS Rates. Company is required by law to process the taxation.
        • Pilot Retiming Block In/Out. AFA sent a request to Labor Relations and Inflight management asking for communication on when/how pilots are able to adjust block in/out times. Crew members are seeing changes to their rosters and want clarification on the process. Management is reviewing our request and will send out a communication.
        • Retimes. There are several flights that will require being retimed/rescheduled. This could cause several pre-cancellations. Scheduling will be working on these as they receive updated information.
        • Sick Child/Sick Family (LOA 5 in CBA). California passed a new law that allows crew members to designate one primary person per year. This person will be designated and the FA will receive the full protections under the law. Labor Relations and AFA are working on the implementation of this improvement. Look for more information in a future AFA communication.
        • Base Turns. Each month FAs are surprised they combine two sequences over 10 hours 30 minutes and that some of their contractual legalities are waived. If you are adding sequences together refer to Section 8.T.
        • Business Model. Company is saying they are focused on leisure travel and they haven’t seen an increase in the business consumer. Announcement of new routes and frequencies. Our network is getting longer, not shorter in relation to route structure.
        • MyTravelApp. This is active and a great tool for flight attendants.
        • Personal Drops. AFA is aware of situations where personal drops are not being assigned in order. If you believe a drop was awarded out of order please file a claim with AFA and provide documentation so we are able to research these potential violations.

        What The Committee Is Working On

        1. NavBlue. The PBS Subcommittee asked management for base sits to assist Flight Attendants with bidding. Base sits took place in July.
        2. Crew Access Filters. Filters were implemented but due to processing errors retracted. We are working on testing the filters and a new update expected around September 2023.
        3. Handshake Trades. This change would allow users to post trips for trade on Crew Access and accept/decline offers submitted. We expect implementation in a 3rd quarter release. The Committee participated in a presentation and testing of the new feature.
        4. Pairings Survey. It’s been a few years since we completed a survey on pairing construction. We are discussing survey questions and the possibility of a virtual session or town hall. Meeting with management occurred July 5, 2023. A follow up meeting needs to be scheduled.

        We Want to Hear From You!

        Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Scheduling Committee Tagged With: committee meeting

        Reserve Committee Meeting Recap – 2nd Quarter 2023

        June 14, 2023 12:32

        Reserve Committee

        • Our AFA Reserve Committee Chairpersons met on Thursday, June 8 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
        • The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
        • Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues. Please don’t hesitate to reach out!

        On Thursday, June 8, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Heather Reier (ANC), Conner Gallagher (SEA), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present was MEC Reserve Committee Chairperson Julie Thornton and MEC Reserve Committee Vice-Chairperson for New Hires & Probationaries Jarod McNeil.

        The committee met with Inflight Crew Scheduling Director Sara Cook and Inflight Crew Scheduling Supervisor Derrick Bernard.

        The committee is next scheduled to meet on Thursday, September 14th.

        Topics of Discussion

        The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

        • Planned Initial Training classes for the remainder of the year. Class 3 started online June 1 and class 4 will graduate this week and be online July 1. Management intends to hire additional Flight Attendants this year. The number of classes and specific number of students in each class is dependent on delivery of new aircraft.
        • Crew Scheduling management changes. Sara Cook is in the process of interviewing for new Crew Scheduling Supervisors as well as a manager to support operations.
        • Issues and glitches with Crew Access affecting Reserve Flight Attendants. Reviewed where known issues are documented and newly added/fixed issues. 
        • Review of upcoming update to Crew Access software. Includes associated fixes to current issues and other improvements, and prioritization for programming fixes.
        • Review of reserve-related scheduling issues that have occurred recently. Includes out of order assignment and incorrect application of personal drop for Reserves.
        • Review of reserve-related issues that have been escalated to the Scheduling Review Board (SRB) and Alternate Dispute Resolution (ADR) process. Includes multiple calls from scheduling while on a layover.
        • Review of reserve utilization statistics. Reserve utilization is approximately 85% in all bases. Reserve coverage is anticipated to be approximately 22-20% for the remainder of Quarter 2 and Quarter 3.
        • Request for management to decrease the Adequate Reserve Coverage (ARC) minimum. Goal of providing additional flexibility for shifting reserve days. Management agreed to review possible changes.
        • Reminder of the newly updated AFA Alaska Online Support Center. New hire Flight Attendants can report issues, raise concerns, or ask questions.

        What the Committee is Working On

        1. Assisting Probationary Flight Attendants Through the Probationary Buddy Program. Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Probationary Buddy program.
        2. Addressing Reserve Contractual Concerns. Researching and investigating reports from Reserve Flight Attendants and actively ensuring management is complying with our contract.
        3. Developing Additional Tools & Resources for New Flight Attendants. Working to create documents to provide user friendly, easy-to-digest resources about the Collective Bargaining Agreement and other job-related information for new Flight Attendants.

        We Want to Hear From You!

        Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Reserve Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Reserve Committee Tagged With: committee meeting

        Inflight Service Committee Meeting Recap – 2nd Quarter 2023

        June 1, 2023 17:00

        Inflight Service Committee

        • Our AFA Inflight Service Committee Chairpersons met on Wednesday, May 24 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
        • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
        • The Inflight Service Committee continues to work with management to continuously improve onboard catering and engage in discussions leading to future improved processes. Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!

        On Wednesday, May 24, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN). Also present was MEC Inflight Committee Chairperson Stephanie Garnett.

        The committee met with MD Inflight Services and Inflight Administrations Gloria Chang- Vanderwell, MD Guest Products and Passenger Food and Beverage Todd Traynor-Corey, GM Catering Operations and Passenger Food and Beverage Service Jenny Connett-Schreiber,  Inflight Experience Program Manager Matthew Coder, Inflight Product and Experience Director David Scotland, Principal Cabin Prod & Exp Mgr. Chris Dela Rosa, Director of Onboard Food and Beverage Dean Courtelis, SR Food and Beverage Product Mgr. Jessica Johnston, Mgr. F&B Planning and Programs David Rodriquez, and other management representatives from the food & beverage and catering operations.

        The next scheduled Inflight Service Committee meeting is September 20, 2023, where we will return to in-person meetings.

        Topics of Discussion

        The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

        Food & Beverage

        • In response to both guest and crew feedback, pre-departure beverages were discussed in depth.
        • May 10th service change complexities were discussed.
        • There is a global shortage of green grapes and other fruit may be substituted on meal trays.

        Catering

        • During our 1st Quarter meeting, the Committee requested a solution to a shortage of trash and recycle bags, and a better placement of service trays. 
          • Service trays will be moved into beverage carts on June 21st.
          • Rolled trash and recycle bags are ready for testing and if all goes well, they will be onboard aircraft in the fall.
          • We greatly appreciate the solutions the Catering Ops team developed.
        • Ice contracts for 15 outstations and trash removal processes have been well received.
          • Catering will focus on ice, especially for the summer months and going forward.

        Stationery and Flight Attendant Kits

        • Discussed contents and potential modifications (e.g., wipes).

        Service Training

        • There are plans to incorporate service training into 2024 Recurrent Training.
        • The goal is to bring “fun” back into our roles as Flight Attendants, and ensure we have all the necessary resources to provide great service.
        • An Onboard Service Handbook is currently being designed, with quick reference guides and checklists.
        • Management recognizes the “why” behind the “what” is important to Flight Attendants.

        We Want to Hear From You!

        Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block. If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

        Do you have other feedback for the Committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Inflight Service Committee Tagged With: committee meeting

        Scheduling Committee Meeting Recap – May 2023

        May 31, 2023 16:59

        Scheduling Committee

        • Our AFA Scheduling Committee Chairpersons met on Tuesday, May 23 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
        • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
        • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues. Please don’t hesitate to reach out!

        On Tuesday, May 23, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Reserve Committee Chairperson Julie Thornton.

        The committee met with Director Inflight Crew Scheduling Sara Cook, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

        The next Scheduling Committee Meeting is scheduled on Tuesday, June 27, 2023.

        Topics of Discussion

        The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

        • Reserve Utilization. In May we saw utilization around 90%, we expect this to increase in the spring/summer. Management continues to mention an increase in sick leave usage and absence rates. Typically reserves are 60% AM and 40% PM, however in June for SEA/ANC it will be around 50/50. Premium is being offered some weekends to help cover the operation. 
        • No Shows. We continue to receive reports of circumstances where flight attendants were issued no shows incorrectly based on contactability requirements of the contract. If you believe you are assessed points incorrectly, please follow up with your local AFA representatives.
        • Hotel wait time/assignment. AFA is aware there are issues with wait times and transportation. If you are required to share rooms, stay at a non-approved hotel, or wait in the hotel lobby more than one (1) hour, please file a Crew Care Report, and contact your local Hotel Committee Chairperson and Scheduling Committee Chairperson. AFA and management are reviewing the processes in place for IROPS and Severe IROPS with the intent to improve wait times and bookings. 
        • Leaves. There will be no leaves for June/July. Crew planning is working on August pairings.  The line averages are around 80.1 TFP.  
        • Van Times. Pilots and Flight Attendants sharing transportation should have the same van times. There were reports of crews waiting in the van for pilots. Pilot Scheduling/Crew Scheduling should coordinate any transportation changes on behalf of the crews. 
        • NavBlue Pattern Bidding. In July we are anticipating adding a new feature that will allow pattern bidding. Look for more information on how to utilize this new option. The PBS Committee is updating help files in the system to be more user friendly. If you need assistance in bidding, please email the committee. 
        • Per Diem. In some circumstances you will see taxed layover per diem based on state/federal requirements. Rainmaker is programmed to process the taxes automatically based on the limits. You can review taxation on CONUS Rates. The company is required by law to process the taxation. 
        • Pilot Retiming Block In/Out. AFA sent a request to Labor Relations and Inflight management asking for communication on when/how pilots are able to adjust block in/out times. Crew members are seeing changes to their rosters and want clarification on the process. Management is reviewing our request. 
        • Retimes. There are several flights that will require being retimed/rescheduled. This could cause several pre-cancellations. Scheduling will be working on these as they receive updated information. 
        • Sick Child/Sick Family (LOA 5 in CBA). California passed a new law that allows crew members to designate one primary person per year. This person will be designated and the FA will receive the full protections under the law. Labor Relations and AFA are working on the implementation of this improvement. Look for more information in a future AFA communication. 
        • Base Turns. Each month some Flight Attendants are surprised after combining two sequences over 10 hours 30 minutes and that some of their contractual legalities are waived. If you are adding sequences together, refer to Section 8.T.

        What The Committee Is Working On

        1. NavBlue. The PBS Subcommittee asked management for base sits to assist Flight Attendants with bidding. We are waiting for further details.
        2. Crew Access Filters. We expect implementation in a 3rd quarter release. Look for additional communication from management. 
        3. Handshake Trades. This change would allow Flight Attendants to post trips for trade on Crew Access and accept/decline offers submitted. We expect implementation in a 3rd quarter release. 
        4. Pairings Survey. It’s been a few years since we submitted a survey on pairing construction. We are discussing survey questions and the possibility of a virtual session or town hall. A meeting with management is set for June 5, 2023.

        We Want to Hear From You!

        Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Scheduling Committee Tagged With: committee meeting

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