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Reserve Committee Meeting Recap – 3rd Quarter 2023

Reserve Committee

  • Our AFA Reserve Committee Chairpersons met on Thursday, September 14 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
  • The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
  • Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues. Please don’t hesitate to reach out!

On Thursday, September 14, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Brandi Urban (ANC), Conner Gallagher (SEA), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present were MEC Reserve Committee Chairperson Julie Thornton and MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeil.

The committee met with Inflight Crew Scheduling Manager Goose Hlaingmyint and Inflight Crew Scheduling Supervisor Derrick Bernard.

The committee is next scheduled to meet on Thursday, December 7.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Plans for Initial Training classes for 2024. Number of classes and specific numbers of students in each class are dependent on delivery of new aircraft.
  • Issues and glitches with Crew Access that are affecting Reserve Flight Attendants.  Review of where known issues are documented and newly added/ fixed issues. 
  • Review of upcoming update to Crew Access software and associated fixes to current issues and other improvements prioritization for programming fixes.
  • Support for probationary Flight Attendants through the Probationary Buddy Program. Buddies are very busy supporting new Flight Attendants. Reminder to refer Probationary Flight Attendants to their Buddy for answers to questions about contract and work rules.
  • Reminder to new hire Flight Attendants about the AFA Alaska Online Support Center to report issues, raise concerns, or ask questions.
  • Ongoing concerns with ISA coded trips that are not labeled as premium. Please reference bulletin #2023-074. If you have any issues please report through the AFA Alaska Online Support Center so AFA representatives can follow up with management. 
  • Review of reserve-related scheduling issues that have occurred recently.
  • Review of reserve-related issues that have been escalated to the Scheduling Review Board (SRB) and Alternate Dispute Resolution (ADR) processes.

What the Committee is Working On

  1. Assisting Probationary Flight Attendants Through the Probationary Buddy Program. Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Probationary Buddy program.
  2. Addressing Reserve Contractual Concerns. Researching and investigating reports from Reserve Flight Attendants and actively ensuring management is complying with our contract.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Reserve Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.

Inflight Service Committee Meeting Recap – 3rd Quarter 2023

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Wednesday, September 13 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • The Inflight Service Committee continues to work with management to continuously improve onboard catering and engage in discussions leading to future improved processes. Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!

On Wednesday, September 13, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN). Also present was MEC Inflight Committee Chairperson Stephanie Garnett.

The committee met with MD Inflight Services and Inflight Administration Gloria Chang- Vanderwell, MD Guest Products and Passenger Food and Beverage Todd Traynor-Corey, GM Catering Operations and Passenger Food and Beverage Service Jenny Connett-Schreiber,  Inflight Experience Program Manager Matthew Coder, Inflight Product and Experience Director David Scotland, Principal Cabin Prod & Exp Mgr. Chris Dela Rosa, Director of Onboard Food and Beverage Dean Courtelis, SR Food and Beverage Product Mgr. Jessica Johnston, Mgr. F&B Planning and Programs David Rodriquez, and other management representatives from the food & beverage and catering operations.

The next scheduled Inflight Service Committee meeting is November 29, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Cabin refresh for our AC to include convenience features for our passengers. We were pleased to hear that the 3 aft lavatories will remain on refurbished AC. 
  • Streamlining the service was discussed to improve consistency for passenger experience. Catering concerns were brough forward and their impact on flight attendants and passengers was discussed.
  • Marketing/Catering appreciates ISC feedback regarding timing service increments. This helps determine the amount of service that can be safely accomplished.
  • Product changes will start being available on our AC in the fall. ISC attendees were treated to tasting teas that we will see on our flights. We look forward to serving these options. 
  • New containers were discussed for hot meals in the MC. There will be testing to determine if they meet our serving and disposal needs.
  • Catering Ops has faced many difficulties with the performance of the kitchens. They are instituting practices to help improve the situation. Catering Ops provided a demonstration of the FAC system which collates B2B entered comments.
  • The new Onboard Service Handbook, one location for all service offered, was discussed. An overview of the 2024 Service Refresh training was also presented.

We Want to Hear From You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block. If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the Committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website.

Human Rights Committee Meeting Recap – 3rd Quarter 2023

Human Rights Committee

  • Our AFA Human Rights Committee Chairpersons met on Monday, August 28, to discuss their ongoing program of work to advance human rights within our workplace and community.
  • The Committee also met with management to receive updates on what progress has been made on concerns that had been previously brought forward and address new concerns that have come to light. 
  • If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

On Monday, August 28, our AFA Local Human Rights Committee Chairpersons met to discuss their ongoing activism to build awareness and effect change within our workplace and community. Representing you at the meeting were Louise Borras (LAX), Erika Daniel (SAN), and Yan Yan Teague (SEA). Also present were MEC Human Rights Committee Chairperson Chip Hestle and MEC Vice President Brian Palmer.

The committee met with Managing Director of Inflight Operations Michaela Littman and Seattle Director of Inflight Base Operations Jenny Bookert from management.

The committee is next scheduled to meet with management on Tuesday, November 14, 2023.  

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • The Committee has been engaged in ongoing conversations about ways to support passengers who don’t have a clear plan or assistance upon arrival at their destination. Many of these passengers do not speak English, and Flight Attendants have requested resources to assist them. The inflight training department reported that resources are being developed and may be available as early as 2024. The Committee is also working to contact Casa Latina, a non-profit organization that advances the power and well-being of Latino immigrants, to seek out additional resources that Flight Attendants can provide to passengers who may need them. 
  • SEA Local Human Rights Committee Chairperson Yan Yan Teague recently represented AFA Alaska as a voting delegate at the Biennial Asian Pacific American Labor Alliance (APALA) Convention, held August 3 through 5. APALA was founded in 1992 and is the first and only national organization of Asian American and Pacific Islander (AAPI) workers. APALA works to address the workplace issues of AAPI Union Members and serves as the bridge between the broader labor movement and the AAPI community. For more information about APALA or to become a member, please reach out to Yan Yan Teague at sea.humanrights.chair@afaalaska.org
  • The Committee brought forward concerns about inconsistency with dress code requirements for traveling on the Flight Attendant jumpseat when not in uniform. The verbiage in the Flight Attendant Manual and Employee Travel Handbook has been updated to reflect new guidance. However, the Customer Service Manual (the manual used by CSAs) has not. The CSM still uses gender-specific terminology to define acceptable attire. The Committee has requested that the CSM be updated to align with the FAM so that everyone is on the same page in the future.
  • The Committee is seeking more consistency and communication related to the Inflight Diversity & Inclusion Listening Session series. The session schedule so far has been sporadic, with several close-in cancellations of some sessions. In addition, the Committee has asked that management more actively promote the sessions across multiple channels to encourage broad participation.

Other Committee News

  • Our Human Rights Committee meets monthly with AFA International VP Keturah Johnson and staff and the Human Rights Committee from other AFA carriers to collaborate on subjects surrounding human rights and protection for our Flight Attendants. During our August meeting, issues surrounding Flight Attendants traveling to certain countries where safety is a concern were discussed. Some countries do not permit certain items like medications, representational symbols, electronics, etc., which is a concern, especially among our charter carriers. The AFA Human Rights Committee will create a reporting system for locations where safety or other human rights concerns may exist. The system will allow issues to be reported and addressed by the airlines.
  • In collaboration with our AFA Employee Assistance Program (EAP)/Professional Standards Committee, a training series has been developed to support, educate, and advocate for AFA leaders and Members based on issues brought to the Human Rights and EAP Committees. The first training session in July focused on microaggressions and their impact on the workplace. These virtual sessions provide a way to have group conversations and build a more inclusive culture in our workplace. They will be ongoing with Human Rights and EAP Committees across AFA.

What The Committee Is Working On

  1. Exploring Collaboration and Shared Goals. Working with the company’s Diversity, Equity, & Inclusion (DE&I) department to build relationships with the company Business Resource Groups (BRGs) to find areas where we can join together to advance human rights within the scope of each group.
  2. Supporting Passengers. Discussing reports of some passengers traveling between specific city pairs without a clear plan or assistance upon arrival at their destination. The Human Rights Committee and management are currently working on potential resources our Flight Attendants can use to help in these circumstances.
  3. Clarifying Company Policy on Cultural and Religious Tattoos. Working to discuss the current uniform tattoo policy with management decision-makers and advocating for the incorporation of allowances for tattoos with cultural or religious significance.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Human Rights Committee is your voice to management. You can find our contact information on the Human Rights Committee page of the AFA Alaska website.

Scheduling Committee Meeting Recap – August 2023

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, August 22 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, August 25, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz. The committee met with Managing Director of Operations Staffing and Resource Management Brittany Audette, Director of Inflight Crew Scheduling Sara Cook, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

The Committee is next scheduled to meet on September 26, 2023.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Block hours reduction. For the fall of 2023, we will see line averages reduced. You should notice a difference when bidding your September schedule. Line averages could be 75-78 depending on the amount of leaves offered by base. 
  • JCTE/Crew Access update. We are expecting a new update (7.4 MR13) for filters and “trade handshake” in September 2023. 
  • Leaves. Management has reviewed the anticipated block hours and decided to offer leaves. This is a change from last month’s update. If you are interested in a leave of absence please review the recent bulletin. Management is reviewing all options of staffing adjustment leaves (SAL) and Low Bid lines to determine the best business decision.  
  • Pilot Retiming Block In/Out. A bulletin bundle was issued from management providing a recent update on this issue and a plan for implementation in a future crew access update. Please continue to file the appropriate forms until we install a permanent resolution. As of today there were 873 inquiries and 163 approvals. 
  • Base Turns. Each month, Flight Attendants are surprised when they combine two sequences over 10 hours 30 minutes and discover some of their contractual legalities are waived. If you are adding sequences, together refer to Section 8.T. There are also issues with splitting base turns that require Crew Scheduling assistance. 
  • Vacation Bidding. Prepare for 2024 vacation bids. Find dates for 1st round bidding, 2nd round bidding, and Open Time the in bulletin bundle.   
  • Section 11.E.1.c. “ISA” marker. Unavailable for self-assignment. When Flight Attendants are trading into/out of trips with this label, the premium will disappear. Flight Attendants can contact Crew Scheduling if they notice a trip in Open Time that is labeled as “ISA” but doesn’t show premium and request removal of the ISA or require the premium be added back onto the trip. Crew Scheduling has the discretion to choose which action they choose. 
  • Hotel wait times. If you are waiting in excess of over one (1) hour for a hotel, please ensure you are keeping in contact with Crew Scheduling and opening a ticket with AFA through the AFA Alaska Online Support Center.  
  • Charter Retimes. LAX BRO Charters and retimes require pay protection and rebid. There were some tickets opened regarding compensation and contractual requirements. These are being reviewed and resolved. Reminder to know your contractual obligations and compensation. 

What The Committee Is Working On

  1. NavBlue. The PBS subcommittee is preparing to have more base sits and presentations for Flight Attendants. We will provide dates/times/locations in a future update. Stay tuned. 
  2. Pairings Survey. It’s been a few years since we submitted a survey on pairing construction. We are discussing survey questions and the possibility of a virtual session or town hall. Meeting with management set for June 5, 2023  A follow up meeting needs to be scheduled. There is no update or ETA.
  3. Teaming. Crew Planning is reviewing pairing construction and the optimization of teaming.  Teaming attempts to keep costs low and crew together (Flight Attendants and pilots) for multiple segments within a sequence. The system currently teams around 10-15%. The new enhancements would increase this in the range of 20-35% for the winter operations. 
  4. In and Backs. These are flights that follow the crew and aircraft. Network Planning and Crew Planning are reviewing initiatives that would help us restart the operation when crews are stranded and flights are canceled. Management will start reviewing the 2023/2024 IROPs plan in September/October. 
  5. Chime Communications. Flight Attendants could chat with crew scheduling via app/Microsoft Teams to alleviate phone calls. It would be Flight Attendant-initiated contact. This is in the early stages of development and needs to be discussed with Alaska Airlines Labor Relations management and AFA MEC leadership.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Scheduling Committee Meeting Recap – July 2023

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, July 25 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues. Please don’t hesitate to reach out!

On Tuesday, July 25, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz.

The committee met with Managing Director Ops Staffing and Resource Management Brittany Audette, Director Inflight Crew Scheduling Sara Cook, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

The Committee is next scheduled to meet on August 22, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Block hours reduction. Line averages will be lower during the fall of 2023, starting with the September bid month.
  • JCTE/Crew Access update. We are expecting a new update (7.4 MR13) for filters and a “trade handshake” in September 2023. 
  • Leaves. At this time there are no leaves expected through the remainder 2023. We expect to see leaves offered in January 2024.
  • Pilot Retiming Block In/Out. Management recently issued a bulletin bundle providing an update on this issue and a plan for implementation in a future Crew Access update. 
  • Base Turns. Each month Flight Attendants are surprised when they combine two sequences over 10 hours 30 minutes and that some contractual legalities are waived. When adding sequences together, refer to Section 8.T.
  • Vacation Bidding. In preparation for 2024 vacation bidding we are completing user testing with payroll. 
  • Section 34.A.5. It was discovered after bid awards that Flight Attendants were flying and transporting within Mexico alone. AFA remedies included 1.5x premium for the entire trip and/or pay protection for affected Flight Attendants. 
  • Section 11.E.1.c. “ISA” marker. Unavailable for self assignment. When Flight Attendants trade into/out of trips with this label, the premium will disappear. If you notice a trip in Open Time labeled as “ISA” without premium, you can contact CS and request removal of the ISA label or for the premium to be added back onto the trip. Crew Scheduling has the discretion to determine which action they choose. 
  • Hotel wait times. If you wait in excess of over one (1) hour for a hotel please ensure you keep in contact with Crew Scheduling and open a ticket with AFA. 

What The Committee Is Working On

  1. NavBlue. We’ve reviewed the base sits and would like more feedback and participation from Flight Attendants. Please let us know your thoughts and ideas on involvement in reviewing bids. 
  2. Pairings Survey. It’s been a few years since we submitted a survey on pairing construction. We are discussing survey questions and the possibility of a virtual session or town hall. A follow up meeting needs to be scheduled.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the next group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

Meet Our Merged MEC Committee Chairpersons & Representatives

We’re excited to introduce our next group of newly elected merged MEC Committee Chairpersons, who will begin their roles on November 1. These leaders are dedicated to representing the interests of our Flight Attendants as they coordinate activities across the merged committees of both airlines. They’ll work closely with the Local Committee Chairpersons from all […]

Hotel Committee Meeting Recap – October 2025

On Monday, October 13, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot […]

Pre-Merger Alaska MEC Committee Election Results

This message is for pre-merger Alaska Flight Attendants During this week’s MEC Meeting, our MEC held interviews for the next group of pre-merger Alaska MEC Committee positions to be elected for the upcoming MEC Officer term. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful […]

Merged MEC Committee Chairperson Election Results

During this week’s MEC Meeting, our MEC held interviews for the next group of merged MEC Committee Chairpersons and Representatives. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful consideration and deliberation, the following candidates have been elected: MEC Air Safety, Health, & Security Committee […]

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