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Scheduling Committee Meeting Recap – June 2023

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, June 27 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues. Please don’t hesitate to reach out!

Tuesday, June 27, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Martin Vance (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Reserve Committee Chairperson Julie Thornton.

The committee met with Managing Director Ops Staffing and Resource Management, Brittany Audette, Managing Director Inflight Ops & Crew Scheduling Allen Thieman, Managing Director Inflight Operations Michaella Littman, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

The Committee is next scheduled to meet on July 25, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Reserve Utilization. In June we saw utilization around 80-90%, we expect this to increase in the spring/summer. Management continues to mention there is an increase in sick leave usage and absence rates up to 12.9%. We see a high percentage on weekends. We’ve asked to increase TSN and personal drops for flexibility but were told that is doubtful unless sick leave is reduced. Premium is being offered some weekends to help cover the operation and you are able to filter for premium trips using filters.
  • No Shows. We continue to receive reports of circumstances where flight attendants were issued no shows incorrectly based on the contactability requirements of the contract. If you believe you are assessed points incorrectly, please follow up with your local AFA representatives.
  • Leaves. There were no leaves for July. Crew planning is working on August pairings. The line averages are around 80.1 TFP. We will see a reduction in the schedule for the fall and hope there will be leave opportunities during that time.
  • Van Times. Pilots and Flight Attendants sharing transportation should have the same van times. There were reports of crews waiting in the van for pilots. Pilot Scheduling/Crew Scheduling should coordinate any transportation changes on behalf of the crews.
  • NavBlue Pattern Bidding. In July we are anticipating adding a new feature that will allow pattern bidding. Look for more information on how to utilize this new option. The PBS Committee is updating the help files in the system to be more user friendly. If you need assistance in bidding please email them.
  • Per Diem. In some circumstances you will see taxed layover per diem based on state/federal requirements. Rainmaker is programmed to process the taxes automatically based on the limits. You can review taxation on CONUS Rates. Company is required by law to process the taxation.
  • Pilot Retiming Block In/Out. AFA sent a request to Labor Relations and Inflight management asking for communication on when/how pilots are able to adjust block in/out times. Crew members are seeing changes to their rosters and want clarification on the process. Management is reviewing our request and will send out a communication.
  • Retimes. There are several flights that will require being retimed/rescheduled. This could cause several pre-cancellations. Scheduling will be working on these as they receive updated information.
  • Sick Child/Sick Family (LOA 5 in CBA). California passed a new law that allows crew members to designate one primary person per year. This person will be designated and the FA will receive the full protections under the law. Labor Relations and AFA are working on the implementation of this improvement. Look for more information in a future AFA communication.
  • Base Turns. Each month FAs are surprised they combine two sequences over 10 hours 30 minutes and that some of their contractual legalities are waived. If you are adding sequences together refer to Section 8.T.
  • Business Model. Company is saying they are focused on leisure travel and they haven’t seen an increase in the business consumer. Announcement of new routes and frequencies. Our network is getting longer, not shorter in relation to route structure.
  • MyTravelApp. This is active and a great tool for flight attendants.
  • Personal Drops. AFA is aware of situations where personal drops are not being assigned in order. If you believe a drop was awarded out of order please file a claim with AFA and provide documentation so we are able to research these potential violations.

What The Committee Is Working On

  1. NavBlue. The PBS Subcommittee asked management for base sits to assist Flight Attendants with bidding. Base sits took place in July.
  2. Crew Access Filters. Filters were implemented but due to processing errors retracted. We are working on testing the filters and a new update expected around September 2023.
  3. Handshake Trades. This change would allow users to post trips for trade on Crew Access and accept/decline offers submitted. We expect implementation in a 3rd quarter release. The Committee participated in a presentation and testing of the new feature.
  4. Pairings Survey. It’s been a few years since we completed a survey on pairing construction. We are discussing survey questions and the possibility of a virtual session or town hall. Meeting with management occurred July 5, 2023. A follow up meeting needs to be scheduled.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Reserve Committee Meeting Recap – 2nd Quarter 2023

Reserve Committee

  • Our AFA Reserve Committee Chairpersons met on Thursday, June 8 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
  • The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
  • Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues. Please don’t hesitate to reach out!

On Thursday, June 8, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Heather Reier (ANC), Conner Gallagher (SEA), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present was MEC Reserve Committee Chairperson Julie Thornton and MEC Reserve Committee Vice-Chairperson for New Hires & Probationaries Jarod McNeil.

The committee met with Inflight Crew Scheduling Director Sara Cook and Inflight Crew Scheduling Supervisor Derrick Bernard.

The committee is next scheduled to meet on Thursday, September 14th.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Planned Initial Training classes for the remainder of the year. Class 3 started online June 1 and class 4 will graduate this week and be online July 1. Management intends to hire additional Flight Attendants this year. The number of classes and specific number of students in each class is dependent on delivery of new aircraft.
  • Crew Scheduling management changes. Sara Cook is in the process of interviewing for new Crew Scheduling Supervisors as well as a manager to support operations.
  • Issues and glitches with Crew Access affecting Reserve Flight Attendants. Reviewed where known issues are documented and newly added/fixed issues. 
  • Review of upcoming update to Crew Access software. Includes associated fixes to current issues and other improvements, and prioritization for programming fixes.
  • Review of reserve-related scheduling issues that have occurred recently. Includes out of order assignment and incorrect application of personal drop for Reserves.
  • Review of reserve-related issues that have been escalated to the Scheduling Review Board (SRB) and Alternate Dispute Resolution (ADR) process. Includes multiple calls from scheduling while on a layover.
  • Review of reserve utilization statistics. Reserve utilization is approximately 85% in all bases. Reserve coverage is anticipated to be approximately 22-20% for the remainder of Quarter 2 and Quarter 3.
  • Request for management to decrease the Adequate Reserve Coverage (ARC) minimum. Goal of providing additional flexibility for shifting reserve days. Management agreed to review possible changes.
  • Reminder of the newly updated AFA Alaska Online Support Center. New hire Flight Attendants can report issues, raise concerns, or ask questions.

What the Committee is Working On

  1. Assisting Probationary Flight Attendants Through the Probationary Buddy Program. Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Probationary Buddy program.
  2. Addressing Reserve Contractual Concerns. Researching and investigating reports from Reserve Flight Attendants and actively ensuring management is complying with our contract.
  3. Developing Additional Tools & Resources for New Flight Attendants. Working to create documents to provide user friendly, easy-to-digest resources about the Collective Bargaining Agreement and other job-related information for new Flight Attendants.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Reserve Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.

Inflight Service Committee Meeting Recap – 2nd Quarter 2023

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Wednesday, May 24 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • The Inflight Service Committee continues to work with management to continuously improve onboard catering and engage in discussions leading to future improved processes. Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!

On Wednesday, May 24, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN). Also present was MEC Inflight Committee Chairperson Stephanie Garnett.

The committee met with MD Inflight Services and Inflight Administrations Gloria Chang- Vanderwell, MD Guest Products and Passenger Food and Beverage Todd Traynor-Corey, GM Catering Operations and Passenger Food and Beverage Service Jenny Connett-Schreiber,  Inflight Experience Program Manager Matthew Coder, Inflight Product and Experience Director David Scotland, Principal Cabin Prod & Exp Mgr. Chris Dela Rosa, Director of Onboard Food and Beverage Dean Courtelis, SR Food and Beverage Product Mgr. Jessica Johnston, Mgr. F&B Planning and Programs David Rodriquez, and other management representatives from the food & beverage and catering operations.

The next scheduled Inflight Service Committee meeting is September 20, 2023, where we will return to in-person meetings.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

Food & Beverage

  • In response to both guest and crew feedback, pre-departure beverages were discussed in depth.
  • May 10th service change complexities were discussed.
  • There is a global shortage of green grapes and other fruit may be substituted on meal trays.

Catering

  • During our 1st Quarter meeting, the Committee requested a solution to a shortage of trash and recycle bags, and a better placement of service trays. 
    • Service trays will be moved into beverage carts on June 21st.
    • Rolled trash and recycle bags are ready for testing and if all goes well, they will be onboard aircraft in the fall.
    • We greatly appreciate the solutions the Catering Ops team developed.
  • Ice contracts for 15 outstations and trash removal processes have been well received.
    • Catering will focus on ice, especially for the summer months and going forward.

Stationery and Flight Attendant Kits

  • Discussed contents and potential modifications (e.g., wipes).

Service Training

  • There are plans to incorporate service training into 2024 Recurrent Training.
  • The goal is to bring “fun” back into our roles as Flight Attendants, and ensure we have all the necessary resources to provide great service.
  • An Onboard Service Handbook is currently being designed, with quick reference guides and checklists.
  • Management recognizes the “why” behind the “what” is important to Flight Attendants.

We Want to Hear From You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block. If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the Committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website.

Scheduling Committee Meeting Recap – May 2023

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, May 23 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues. Please don’t hesitate to reach out!

On Tuesday, May 23, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Reserve Committee Chairperson Julie Thornton.

The committee met with Director Inflight Crew Scheduling Sara Cook, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

The next Scheduling Committee Meeting is scheduled on Tuesday, June 27, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Reserve Utilization. In May we saw utilization around 90%, we expect this to increase in the spring/summer. Management continues to mention an increase in sick leave usage and absence rates. Typically reserves are 60% AM and 40% PM, however in June for SEA/ANC it will be around 50/50. Premium is being offered some weekends to help cover the operation. 
  • No Shows. We continue to receive reports of circumstances where flight attendants were issued no shows incorrectly based on contactability requirements of the contract. If you believe you are assessed points incorrectly, please follow up with your local AFA representatives.
  • Hotel wait time/assignment. AFA is aware there are issues with wait times and transportation. If you are required to share rooms, stay at a non-approved hotel, or wait in the hotel lobby more than one (1) hour, please file a Crew Care Report, and contact your local Hotel Committee Chairperson and Scheduling Committee Chairperson. AFA and management are reviewing the processes in place for IROPS and Severe IROPS with the intent to improve wait times and bookings. 
  • Leaves. There will be no leaves for June/July. Crew planning is working on August pairings.  The line averages are around 80.1 TFP.  
  • Van Times. Pilots and Flight Attendants sharing transportation should have the same van times. There were reports of crews waiting in the van for pilots. Pilot Scheduling/Crew Scheduling should coordinate any transportation changes on behalf of the crews. 
  • NavBlue Pattern Bidding. In July we are anticipating adding a new feature that will allow pattern bidding. Look for more information on how to utilize this new option. The PBS Committee is updating help files in the system to be more user friendly. If you need assistance in bidding, please email the committee. 
  • Per Diem. In some circumstances you will see taxed layover per diem based on state/federal requirements. Rainmaker is programmed to process the taxes automatically based on the limits. You can review taxation on CONUS Rates. The company is required by law to process the taxation. 
  • Pilot Retiming Block In/Out. AFA sent a request to Labor Relations and Inflight management asking for communication on when/how pilots are able to adjust block in/out times. Crew members are seeing changes to their rosters and want clarification on the process. Management is reviewing our request. 
  • Retimes. There are several flights that will require being retimed/rescheduled. This could cause several pre-cancellations. Scheduling will be working on these as they receive updated information. 
  • Sick Child/Sick Family (LOA 5 in CBA). California passed a new law that allows crew members to designate one primary person per year. This person will be designated and the FA will receive the full protections under the law. Labor Relations and AFA are working on the implementation of this improvement. Look for more information in a future AFA communication. 
  • Base Turns. Each month some Flight Attendants are surprised after combining two sequences over 10 hours 30 minutes and that some of their contractual legalities are waived. If you are adding sequences together, refer to Section 8.T.

What The Committee Is Working On

  1. NavBlue. The PBS Subcommittee asked management for base sits to assist Flight Attendants with bidding. We are waiting for further details.
  2. Crew Access Filters. We expect implementation in a 3rd quarter release. Look for additional communication from management. 
  3. Handshake Trades. This change would allow Flight Attendants to post trips for trade on Crew Access and accept/decline offers submitted. We expect implementation in a 3rd quarter release. 
  4. Pairings Survey. It’s been a few years since we submitted a survey on pairing construction. We are discussing survey questions and the possibility of a virtual session or town hall. A meeting with management is set for June 5, 2023.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Uniform Committee Meeting Recap – 2nd Quarter 2023

Uniform Committee

  • Our AFA Uniform Committee Chairpersons met on Tuesday, May 9 to discuss their ongoing program of work to represent Flight Attendants interests related to uniforms.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are reporting related to uniform quality, wearability, and availability.
  • If you are experiencing any issues with uniform quality or construction, please report the issues to Unisync as soon as possible. Please include your Local Uniform Committee Chairperson on the email so they can help track any issues or trends that might be developing.

On Tuesday, May 9, our AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Kim Mazzolini (ANC), Salá McDaniel (SEA), David Jelinek (PDX), Lisa Mueller (SFO), Heather Holmes (LAX), and JP Perina (SAN).

The committee met with Director of Procurement Eric Phillipson, Uniform Fit Center Lead Ashley Sentner, Senior Project Manager Megan Low, Supply Chain Program Manager Lizzie Revard, and SEA Base Manager Omar Torres.

The next Quarterly Uniform Committee Meeting is scheduled on Tuesday August 8, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Ongoing uniform quality issues (i.e., name bars falling off wings, pilling, holes in sweaters, seams coming undone).
  • Asking to be included in the new uniform policies and provide feedback for the new “Approved Looks”.
  • Continuing to advocate for changes in the boot, hosiery, grooming and tattoo policies. 
  • Requesting uniform policies and wear guidelines be clearer and more readily available.
  • Asking management to find a quality, 4-wheel “Spinner” bag that can be included as an approved option. 
  • Results of the updated feminine shirt and cardigan wear test:
    • The shirt redesign was nixed due to more than 50% preferring the current resign. 
    • The redesigned cardigan had issues with the pockets. The design team will work to make the necessary changes and retest.
  • Reasons for the long backorders:
    • Supply Chain has upped the number of pieces that are ordered at a time to hopefully circumvent this happening in the future.
    • Once an order is placed it takes 9 months for the items to be produced and shipped to the distribution center.  

What The Committee Is Working On

  1. Wear Testing
    • Gender-Neutral Mock Turtleneck. Wear testing of the gender-neutral mock turtleneck ended May 17th. Testers will be surveyed to help determine decisions and changes
    • Feminine Vest. The new feminine tailored vest began testing on May on 26th, and will run for 30 days. Wear testing for a gender neutral “Aura Vest” will also take place on a yet-to-be-determined timeframe.
    • Pride Scarf Redesign. A new redesign has been chosen and wear testing will take place in July. If results are positive it will hopefully roll out by Summer of 2024.
    • General. Advocating for a uniform that suits all body types requires available wear testers. The Committee is seeking volunteers who have gender neutral, petite, tall, and/or plus sizes to test uniform redesigns and additions.
  2. New “Approved Looks”
    • The committee is asking to be more involved the new look guidelines as we can provide valuable feedback from our peers to management.

We Want to Hear From You!

Please email Unisync directly at alaskaservice@unisyncgroup.com with any quality issues. In the email, please describe the issue in detail, include photos, if possible, and CC your Local Uniform Committee Chairperson. Please also consider opening a ticket on the AFA Alaska Online Support Center so the Uniform Committee can track these issues.

Would you like to join the uniform wear test pool? Do you have other feedback for the Committee or items that you’d like brought up with management?  Please let us know! Your Local Uniform Committee is your voice to management. You can find contact information on the Uniform Committee page of the AFA Alaska website.

Hotel Committee Meeting Recap – September 2025

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We Will Never Forget – September 11, 2001

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Vacation Survey Now Open

This message is for both pre-merger Alaska and Hawaiian Flight Attendants Your Joint Negotiating Committee (JNC) is working diligently to understand and improve the vacation benefits for our Flight Attendants at Alaska and Hawaiian. Your input is essential in ensuring that the vacation provisions we adopt reflect your needs and preferences. To gather your perspectives, […]

SEA Domicile Negotiations – September 2025

This message is for pre-merger Hawaiian Flight Attendants Negotiations Update The SEA Domicile Negotiating Committee met this week for three days of collective bargaining with management.  The SEA NC met with management on September 3 to September 5 in Honolulu. At the negotiating table for this session were: Representing AFA and our Flight Attendants   […]

Pre-Merger Alaska MEC Committee Interviews—October 2025

This message is for pre-merger Alaska Flight Attendants In accordance with Article VI.C of the AFA Alaska MEC Policy and Procedure Manual, the terms of office for the MEC Committee Chairpersons and other MEC-level positions align with those of the MEC Officers. Since the current term for the MEC Officers will conclude on December 31, […]

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