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        You are here: Home / Archives for system outage

        AFA Alaska Online Support Back Online

        August 26, 2022 14:56

        We are pleased to report that the AFA Alaska Online Support Center (support.afaalaska.org) is now back online and fully operational.  AFA representatives have started the process of reviewing outstanding tickets that were filed prior to the outage occurring last Thursday, August 18.  If you filed a ticket prior to August 18th or after the system came back online today, your patience is greatly appreciated as our AFA volunteers begin to work through the backlog.

        Filed Under: AFA News Now Tagged With: online support center, system outage

        AFA Alaska Online Support Center Outage

        August 24, 2022 10:26

        As we initially reported last Thursday, August 18, we are continuing to experience an outage to the AFA Alaska Online Support Center.  Though we were initially advised by our hosting provider that the issue would resolve within 48 hours, that has not been the case and the website remains inoperable.  The issue has been escalated with our hosting provider and we are continuing to monitor their progress.  Unfortunately, we do not have an estimated time that the website will return to operation.

        As long as the system is down, please email your LEC Officers directly if you have an issue to report to AFA. Contact information is below.

        BASEEMAIL
        ANCanc@afaalaska.org
        LAXlax@afaalaska.org
        PDXpdx@afaalaska.org
        SANsan@afaalaska.org
        SEAsea@afaalaska.org
        SFOsfo@afaalaska.org

        Filed Under: AFA News Now Tagged With: online support center, system outage

        AFA Alaska Online Support Center Outage

        August 18, 2022 21:59

        At around 6 PM Pacific time this evening (Thursday, August 18) the AFA Alaska Online Support Center at support.afaalaska.org went offline due to an issue with our hosting provider. We are currently working to resolve the issue but have been advised that it may take up to 48 hours to restore the system. As long as the system is down, please email your LEC Officers directly if you have an issue to report to AFA. Contact information is below.

        BaseEmail
        ANCanc@afaalaska.org
        LAXlax@afaalaska.org
        PDXpdx@afaalaska.org
        SANsan@afaalaska.org
        SEAsea@afaalaska.org
        SFOsfo@afaalaska.org

        Filed Under: AFA News Now Tagged With: online support center, system outage

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        Latest News

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        • Alaska AFL-CIO
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        Join The Picket Line: Support Horizon Flight Attendants on Tuesday, April 28

        April 24, 2026

        Since November 2023, Horizon Air Flight Attendants have been in negotiations, fighting tirelessly to secure a new contract that recognizes their work. Even after applying for mediation in January 2025, management continues to offer proposals that ignore the essential contributions Horizon Flight Attendants make to the success of Horizon Air and Alaska Air Group.  On […]

        Scheduling Committee Meeting Recap – April 2026

        April 23, 2026

        This message is for pre-merger Alaska Flight Attendants On Tuesday, April 21, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at the Alaska Airlines Global Training Center in Renton, WA to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the […]

        Hotel Committee Meeting Recap – April 2026

        April 21, 2026

        On Monday, April 13, our AFA Local Hotel Committee Chairpersons met virtually to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA pmAS), Kelly Hepworth (PDX), Barry Spitzer (SFO), Brian Sherill (LAX pmAS), and Kanani Vallot (SAN), […]

        Single PSS Is Coming: What It Means For You

        April 21, 2026

        Tonight, the Alaska and Hawaiian merger will reach another major milestone—the integration of both airlines into a single passenger service computer system (PSS). While this change will affect Flight Attendants less than other groups—like Customer Service Agents and airport staff—there are still important updates you should know. Block2Block App and Onboard Service Pre-merger Hawaiian Flight […]

        Navigating Acute & Delayed Stress As A Flight Attendant

        April 14, 2026

        Stress is an inherent aspect of the Flight Attendant profession, often stemming from the demanding nature of responsibilities and the unpredictable nature of air travel. It’s essential for Flight Attendants not only to understand the different types of stress they may encounter but also to recognize the warning signs of acute and delayed stress for […]

        Recent Posts

        • Council 39 April 2026 Update
        • You’ve Got Mail – Voting Notices Mailed Today
        • AFA News in Review – April 24, 2026
        • Join The Picket Line: Support Horizon Flight Attendants on Tuesday, April 28
        • Scheduling Committee Meeting Recap – April 2026
        • Hotel Committee Meeting Recap – April 2026
        • Single PSS Is Coming: What It Means For You
        • AFA News in Review – April 17, 2026
        • Alaska AFL-CIO
        • ANC Council 30 Update April 2026
        • Navigating Acute & Delayed Stress As A Flight Attendant
        • AFA News in Review – April 10, 2026
        • Protect Yourself From Potential Discipline on Social Media
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        • Human Rights & Equity Committee Meeting Recap – 1st Quarter 2026

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