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Merger Negotiations Update – June 13-15, 2017

The Joint Negotiating Committee (JNC) concluded negotiations training followed by two days of discussions with management’s team this week. Representing management were Vice President of Inflight & Call Center Services Andy Schneider, Vice President of Labor Relations Greg Mays and Managing Director of Labor Relations Elizabeth Ryan. This week’s meetings focused solely on issues that must be addressed in order to integrate the two Flight Attendant groups. Improvements to the Alaska Contract will be addressed downline.

This first session focused on working with management to create an initial list of items that both sides agree will require further discussion in the months ahead. Representatives from the Human Resources department joined the meeting, bringing their expertise to the discussion. Some issues are complex and will require negotiations, such as integrating both groups into the 401(k) and medical plans, translating points for the Attendance Policy and working through the differences in vacation programs. This is not an exhaustive list by any means.

The JNC will hold an additional preparatory meeting in July just for the committee. Meeting dates with management have been scheduled through the end of the year, with meetings at least once per month starting in August.

We will update you further after the next meeting, August 8-10.

In Solidarity,

Your JNC – MEC President Jeffrey Peterson, Jennifer Wise MacColl, Jamie Cogen, Lindsey Steele and AFA Senior Staff Negotiator Paula Mastrangelo

AFA Alaska-Virgin America Joint Negotiating Committee (JNC) Prepares to Meet with Management This Week

This week will mark the start of merger negotiations with management. The Joint Negotiating Committee (JNC) will attend AFA negotiations training in Seattle at the beginning of the week. The JNC is comprised of three Flight Attendants appointed by the MEC: two Alaska Airlines Flight Attendants, Jennifer Wise MacColl and Lindsey Steele, and one Virgin America Flight Attendant, Jamie Cogen. MEC President Jeffrey Peterson is chairperson of the committee and AFA Senior Staff Negotiator Paula Mastrangelo rounds out the committee as the professional negotiator. After training and preparation early in the week, the first meeting with management will occur on Wednesday and Thursday.

This initial session will be confined to discussing transition issues necessary to combine Flight Attendants at each carrier into one employee group and covered by a single collective bargaining agreement. The occasion will also provide an opportunity to get further details from management on merger plans and updated timelines and to reaffirm AFA’s position that we are looking for targeted improvements. However, discussing specific improvements will not be a subject for this first meeting and will be addressed later.

Keep in mind that merger negotiations are a different process than regular negotiations. These talks are not under the jurisdiction of the National Mediation Board or Section 6 of the Railway Labor Act, and neither side believes that the entire contract is open for discussion. Discussions will focus on a short list of items, and all the provisions in our Contract (pay raises, etc) will continue in force.

What are some of the transition issues necessary to merge the two Flight Attendant groups?

  • How VX FAs will transition to the uniform and how uniform points will translate.
  • How sick leave will be converted.
  • How transition (aircraft differences) training will be accomplished for AS and VX FAs.
  • Attendance policy – how points will be handled for past occurrences for VX FAs.
  • Ensure that VX FAs get credit for “time served” on probation and are not subject to another probationary period on the Alaska side.
  • Confirm that the VX FAs will retain their vacation slots.
  • How 401(k) plans will be transitioned.
  • …and more.

There are many items that must be carefully considered so VX and AS Flight Attendants will be on equal footing in relation to the many provisions in the Alaska contract. The Joint Negotiating Committee and management will work to define the scope of transition issues that must be addressed. Again, the parties will take up this task before discussing improvements. We know you will be very interested in knowing more about AFA’s bargaining objectives and potential “improvements,” but it is too early in the process to discuss those in a meaningful way. Once the JNC completes talks this week and defines the strategy going forward, we will provide you with another update.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Melissa Osborne, Tim Green and Brice McGee

Your JNC – MEC President Jeffrey Peterson, Jennifer Wise MacColl, Jamie Cogen, Lindsey Steele and AFA Senior Staff Negotiator Paula Mastrangelo

Combatting Rising Tensions in the Cabin

The past couple of months have been incredibly challenging for Flight Attendants after back-to-back in-cabin disturbances in the US were broadcast on social media. Those disturbances subsequently “broke the internet” and were widely carried by news outlets. The mob mentality response to the video clips, with little correct information about the incidents, has put Flight Attendants in the cross hairs. AFA immediately focused on a national de-escalation to keep travelers from coming to the plane with bias against crewmembers and the authority we must maintain to keep everyone safe.

Reinforcing Our Role as Aviation’s First Responders

AFA’s message in the media and on Capitol Hill has been to remind the public and our legislators that Flight Attendants are aviation’s first responders charged with the safety, health and security of the passengers in our care. AFA has cited the ever-shrinking personal space in main cabins and minimum staffing as some of the contributing factors to these recent incidents.

In case you missed it, the Today Show recently featured Flight Attendants talking about their perspective on conditions in the cabin. Flight Attendants reminded Matt Lauer and the public about the good job aviation’s first responders do to usher millions safely and efficiently to their destinations every single day. Matt Lauer reiterated this point to millions of viewers who also fly on our planes!

Watch the full interview >

Passenger Incident Reporting Form

AFA has been receiving reports from Flight Attendants about a variety of situations in which they are feeling harassed by passengers. It is imperative that AFA begin collecting confidential data on these types of confrontations so that we can more effectively advocate on your behalf to management, regulators, legislators and the media. For instance, we want to know: (1) How frequently are passengers videotaping us, (2) What exactly are they filming and (3) Are they trying to incite emotions from Flight Attendants by saying or doing inappropriate things?

If you or your fellow Flight Attendants experience concerning behavior from a passenger(s), please take a moment to fill out a confidential reporting form by clicking on the following link. The form is very simple to complete. Filling out this form is optional (although greatly appreciated) and does not relieve you of other reporting requirements indicated in your Flight Attendant manual.

Passenger Incident Reporting Form »

*** If AFA releases any of the data to third parties, be assured we will remove any and all identifying information so that confidentiality is strictly maintained. ***

Thank you very much in advance for assisting AFA in combatting rising tensions in the cabin. Fly safe and continue to look out for each other.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Melissa Osborne, Tim Green and Brice McGee

[VX] Virgin America Flight Attendant Work Rule Improvements – Part 2

This message is for pre-merger Virgin America Flight Attendants

AFA met with the Virgin America leadership team (management) and Alaska Airlines management on Friday, June 2nd in Seattle, WA as follow up to the Virgin America Flight Attendant Work Rule Improvements discussions a month ago. Representing the Virgin America (VX) leadership team: Vice President of Inflight & Guest Services Jeff Butler and Managing Director of Inflight Valerie Jenkins; representing Alaska Airlines: Vice President of Inflight & Call Center Services Andy Schneider; representing both carriers: Vice President of Labor Relations Greg Mays and Managing Director of Labor Relations-Air Elizabeth Ryan; and representing the Association of Flight Attendants: MEC President Jeffrey Peterson, Council 35 VX President Melissa Osborne and Senior Staff Attorney and Negotiator Kimberley Chaput. The meeting was successful, and plans were made to continue discussions on interim improvements in the near future.

Grievance and Arbitration Procedure

AFA and the leadership team agreed to a grievance and arbitration procedure (System Board). Effective June 1st, any Virgin America Flight Attendant who is given a corrective action (discipline) or terminated can have an AFA representative at all investigatory meetings and grievance hearings; s/he can file a grievance, and s/he will have access to a neutral arbitrator to decide the merits of the case if AFA takes the case forward. AFA can also file a ‘contractual’ grievance if management violates any terms of the AFA VX Interim Improvements Letter of Agreement (4/27/2017) or any other signed agreement we may reach in the future.

Virgin America Flight Attendants can now be disciplined only for cause, and management must prove its case—just like at Alaska Airlines. Discipline will still be issued, and terminations will be upheld if warranted. However, having an established grievance procedure will take the randomness and potential unfairness out of the equation. Disciplinary cases will be reviewed and decided based on objective evidence rather than subjective perception.

AFA VX Grievance Procedures and System Board of Adjustment Letter of Agreement (6/2/2017) »

It is basically the same grievance-related provisions as those reached between the Virgin America leadership team and the Transport Workers Union of America (TWU) negotiating team. The grievance-related provisions in the TWU VX Tentative Agreement (TA) were in turn essentially identical to the Section (§) 19 Grievance and §20 Board of Adjustment provisions in the AFA Alaska contract.

If you are called into a meeting in which discipline is pending or is a possibility, your supervisor should tell you that you have the right to an AFA representative. If not, please contact your Council 35 officers so arrangements can be made for a qualified representative to be present with you in the meeting.

While many Flight Attendants go their whole career without ever encountering the disciplinary system, a grievance procedure is at the core of union representation. Historically, a grievance procedure is a benefit provided within a collective bargaining agreement. However, AFA has achieved this benefit for you outside of a contract. AFA is committed to collecting no union dues until you have the protections of being covered under a full contract. As a reminder, a full contract must be ratified by a majority of members in good standing. Management has stated that at this point in the merger process, it is shifting focus to achieving a full contract for VX F/As in the context of a merged agreement and an integrated seniority list.

Commuter Policy

AFA and the leadership team recognize that a large percentage of Virgin America Flight Attendants commute. AFA and management also agree that Flight Attendants regularly encounter difficulties commuting to SFO, JFK and LAX, due to the high probability of encountering delays at these airports. Although sick leave is not directly tied to commuting challenges, management is alarmed at Flight Attendants’ sick leave usage—particularly in JFK—and they are concerned about being able to staff flights. AFA is definitely interested in a commuter policy, and the leadership team is willing to explore a commuter policy if it is mutually beneficial to all parties—and especially if it will improve operational reliability.

AFA advocated that the Company should implement the Get Going Policy established in the TWU VX Tentative Agreement. The leadership team’s concern with the Get Going Policy is that it was agreed to in exchange for enhanced reserve utilization and other items negotiated into the TA. The parties discussed a couple ideas, but management was reluctant to implement a ‘standalone’ (outside of a full contract) commuter policy without fully understanding the impact to the operation. Although we did not establish a commuter policy this session, the parties agreed to do additional research and connect in the next few weeks to continue discussions.

Personal Electronic Device (PED) Policy Update

As you might recall, AFA and the leadership team agreed in the AFA VX Interim Improvements Letter of Agreement (4/27/2017) to implement the Alaska Airlines Flight Attendant Personal Electronic Device (PED) policy for Virgin America F/As. The Alaska PED policy would allow you to use your PED while commuting or jumpseating, and, under stricter rules, during downtime while working. As mentioned in “Council 35 News – May 29, 2017,” the PED policy is located within the VX Inflight Manual (IFM). Any changes to the IFM are subject to FAA approval and must be made in a scheduled revision. The leadership team confirmed the Company is slated to adopt the Alaska PED policy in the August IFM revision.

Relaxing hair standards

AFA continues to advocate for relaxing the hair standards to the Alaska Airlines policy. The Alaska standard is to allow hair to be down when not doing a beverage/meal service and to be secured back during service. The leadership team explained that it needs to finesse the Virgin America brand expectations with regard to Flight Attendant appearance standards and the fact that VX has continuous on demand food service. However, AFA has convinced the leadership team to adopt the Alaska standard. It may take a couple months, but management is willing to go there.

Crossing seatbelts

AFA advocated to the leadership team that eliminating the seatbelt crossing and cleaning requirements would be a very welcomed improvement for Virgin America Flight Attendants. Management agreed and has communicated to AFA that the requirement to cross and clean seatbelts will change by the end of the year.

Pass travel and jumpseats

Alaska Airlines and Horizon Air Flight Attendants can travel on each other’s jumpseats for pleasure travel or to commute. The leadership team is open to the possibility of adding Virgin America to this reciprocal policy. In order to adopt a reciprocal jumpseat agreement, VX F/As will need to be entered into the Jumpseat Access and Control System (JACS). JACS is the program used to confirm whether an individual is jumpseat qualified. It is anticipated that VX F/As will be loaded into JACS by the time the carriers achieve Single Operating Certificate, which is currently estimated in early 2018. AFA believes that all our AFA sisters and brothers within Alaska Air Group (Virgin America, Alaska Airlines and Horizon Air) should enjoy reciprocal cabin jumpseat agreements between all our respective carriers.

AFA and the leadership team agreed that VX Flight Attendants should be able to sit on VX (own metal) jumpseats out of uniform. The parties also agreed that pass riding Flight Attendants should be treated as much as possible like guests (e.g. ability to sleep and/or use the IFE, Wi-Fi or one’s PED) when traveling in uniform (e.g. deadheading and commuting). The leadership team has communicated to AFA that both improvements will be scheduled for IFM revision cycle 4, estimated in October.

Miscellaneous improvements

AFA sought several additional potential interim improvements. AFA advocated for revisiting items in the TWU VX Tentative Agreement that had been ready for implementation if the TA had ratified. These included but were not limited to the ability to drop below the minimum requirement of 70 hours per month by trading to another Flight Attendant, changes to Reserve rest and mid-sequence & deadhead report times. Management reiterated that it is now focusing on merger negotiations, so the leadership team is steering away from additional ‘standalone’ compensation and/or rule work improvements other than those already discussed.

AFA also inquired about other work rule improvements aligned with the Alaska policies and procedures and discovered that many of them are already pending as the carriers move towards a merged Inflight manual. Most are scheduled for implementation by October. AFA is going to hold off on listing those improvements for the time being because they are subject to change. Once we have more firm details, we’ll pass those along.

AFA is very encouraged by the overall progress so far. Look for updates regarding interim improvements for VX in future Council 35 communications. If you have any questions, contact your Local Council 35 officers.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Melissa Osborne, Tim Green and Brice McGee

[AS] Open Time Negotiations Update – June 1, 2017

For release to pre-merger AS councils only

Open Time Tentative Agreement reached

Your Negotiating Committee recently reached an agreement in concept with Alaska Airlines management regarding a new Open Time system. As a reminder, the Master Executive Council (MEC) ended the Open Time Trial last July (see “Open Time Trial Cancellation” for additional background). The MEC’s decision was based on overwhelming membership feedback from the Open Time satisfaction surveys and pursuant to Collective Bargaining Agreement §12.F.9 [Exchange of Sequences: Open Time Trial]. The parties have been negotiating a potential successor Open Time system ever since AFA provided notice to management of the cancellation last summer.

The Negotiating Committee presented a draft full text Open Time Tentative Agreement (TA) for the MEC’s consideration two weeks ago. The MEC was impressed with many elements of the proposed new Open Time system, which is in many ways a fusion of the 2012-2015 “Back to Book” Open Time system and the current system. Some highlights of the proposed Open Time system include incorporating the beloved “day for day or greater” trading of Back to Book with the ability to drop into Open Time much like the current system.

The MEC unanimously voted against releasing the Open Time TA due to a lack of implementation guarantees

Despite the Negotiating Committee’s best efforts, management would not agree to implementation guarantees. The MEC and the Negotiating Committee held a special conference call meeting last week to discuss our concerns with a lack of such guarantees. After much consideration, the MEC has unanimously voted against releasing the Open Time TA for membership ratification.

The MEC has heard loud and clear that you expect meaningful and specific implementation guarantees. Therefore, the MEC is sending the Negotiating Committee back to the table to achieve implementation guarantees, and management has been informed of our expectations. Management acknowledged receipt and is planning to meet with Jeppesen in the coming week or so to discuss options.

What is “Back to Book”?

The “Back to Book” Open Time system is the trading system outlined in the 2006-2010 Flight Attendant Agreement as modified by the 2011 AFA Arbitration Award No. 6-99-2-18-11 “Withholding Open Time.” This modified trading system was in place 2012-2015. The contractual language associated with this system is found in CBA §12.F [Exchange of Sequences – Back to Book: Open Time Trading]. The “Back to Book” Section 12 Exchange of Sequences follows the regular Section 12 and precedes Section 13 Uniforms in your contract. The arbitration award follows LOA 6 Contract Implementation Schedule and precedes the index.

Where is “Back to Book”?

Flight Attendants have been inquiring where is the “Back to Book” Open Time system. Management has been citing “IT limitations” as the reason for why reverting “Back to Book” is still delayed: “If reverting, the timeline for rolling back will be dictated by IT limitations” (§12.F.9.a [Exchange of Sequences: Open Time Trial]). Management says that Jeppesen has not had the resources to program “Back to Book” due to all available resources being allocated to implementation of the new crew tracking and trip trading system. However, the next scheduled update to the trading system places Alaska onto the “main branch” of the program, which is more or less the stock version.

Therefore, it seems obvious to AFA that IT limitations can no longer be used as an excuse for why “Back to Book” is delayed. We will be filing a contractual grievance disputing the “Back to Book” implementation delay in the coming days.

AFA will provide an update once management formally responds to the grievance and has an opportunity to meet with Jeppesen to consider implementation guarantees. After all the disappointments with extremely delayed implementation timelines and a disastrously executed transition to the new trip trading system, it’s time to make a stand!

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Melissa Osborne, Tim Green and Brice McGee

Your Negotiating Committee – MEC President Jeffrey Peterson, Kristy Stratton, Lisa Pinkston, Christina Frees and AFA Senior Staff Attorney Kimberley Chaput

Navigating Acute & Delayed Stress As A Flight Attendant

Stress is an inherent aspect of the Flight Attendant profession, often stemming from the demanding nature of responsibilities and the unpredictable nature of air travel. It’s essential for Flight Attendants not only to understand the different types of stress they may encounter but also to recognize the warning signs of acute and delayed stress for […]

Protect Yourself From Potential Discipline on Social Media

Our Grievance Committee would like to provide background on social media, protected classes, and discipline. Federal protected classes include race, color, religion, sex (including pregnancy, sexual orientation, or transgender status), national origin, age, disability, or genetic information.  Alaska’s People Policy says: Personal Conduct22. Threatening, intimidating, or discourteous behavior, including abusive, profane, or obscene language, acts, […]

Human Rights & Equity Committee Meeting Recap – 1st Quarter 2026

On Wednesday, March 25, our AFA Human Rights & Equity Committee Chairpersons met to discuss their ongoing activism to raise awareness and create positive change within our workplace and community. Your representatives attending the meeting included Louise Borras (LAX-pmAS), Bruni Agosto-Pinal (LAX-pmHA), Aaron Miller (PDX), Nyachan Chuar (ANC), and Yan Yan Teague (SEA). MEC Human […]

Pre-Merger Hawaiian Inflight Service Committee Update – March 2026

Editor’s Note: Our MEC Inflight Service Committee now represents both pre-merger airlines, but management still makes service decisions that affect each group of Flight Attendants differently. This update covers changes for both Hawaiian- and Alaska-branded flying, but is specific to aircraft flown by pre-merger Hawaiian Airlines crews. As the work of the merger progresses, we […]

Joint Contract Negotiations Session 13 – March 2026

Our JNC met this week for three days of collective bargaining with management. The JNC focused on clarifying questions about moving expenses and presented a proposal for Sick Leave, using feedback from Flight Attendants to guide improvements. The Committee is working to incorporate the strongest elements from both contracts to ensure better support for all members.

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