Grievance Committee

AFA Alaska Update – May 28, 2021

May 28, 2021 12:00

In This Edition

Grievance Committee Update
Join the Delta AFA Campaign
UNCF Commitment Aircraft
Mental Health Awareness Month

Grievance Committee Update

Grievance Committee

Our Grievance Committee has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf. The collective bargaining agreement (CBA) requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues. AFA typically prioritizes termination cases to return a Flight Attendant back to work as soon as possible; however, we seek a balance between discipline and contractual cases. AFA and management mutually decide which cases to arbitrate next based on many factors.

Steps of discipline are confirmation of oral warning (COW), written warning (WW), suspension (varied number of days) to termination. COWs, WWs, and suspensions remain in the Flight Attendant’s file for 18 months, and then are removed. If a Flight Attendant is in a step of discipline and gets another violation, the new violation will build on the previous violation. Management doesn’t always progressively travel up the steps of discipline. There is no middle ground or progressive discipline for certain violations. If management investigates a Flight Attendant for theft or abuse of sick leave, for example, management will terminate the Flight Attendant if there is evidence to support its findings; if there is no evidence, then the Flight Attendant will most likely be issued a record of discussion (ROD). A ROD is not considered discipline.

For Your Information – Block2Block Team Messaging

Everything that Flight Attendants and other employees type in the team messaging feature of Block2Block is recorded, saved, and regularly reviewed by management. Anyone in the company who has access to the system can log on to a flight and use the system to communicate or just see what is being said. Also, if they choose, they can go back and review conversations from past flights.

Subjects of Most Recent Discipline

Sick leave and FMLA abuse—terminations on the rise due to travel audits among other things. Anything written in the advertising comments on trip trades and personal drops can be seen, even if later deleted. Also, recorded telephone conversations with Crew Scheduling can be referenced for use by management in discipline. If management determines abuse it results in termination. The Company will be looking at sick leave patterns around holidays as well. This means, for example, if a Flight Attendant has called in sick for 3 of the last 3 Mother’s Days, s/he may be called in for a sick leave abuse meeting.
Timecard fraud—for example: delaying boarding door closure to obtain sit pay. Management has terminated for this violation.
Drug/alcohol violations
Theft. Anything other than an opened/used bottle of water, unused pilot crew meal or purchased food removed from the aircraft will result in termination.
Harassment and discrimination
Reserve Flight Attendants commuting during the reserve availability period (RAP) even if self-assigned a trip and/or not being in base for the entirety of the RAP (except as provided for in §11.C.5 on the last day of the block). Management has terminated for commuting during the RAP several times.
Commuter Violations
- Flight Attendant released from DHD and used D8Y home
- Flight Attendant used D8Y when they picked up out of base
- Flight Attendant used D8Y to/from incorrect cities
- Flight Attendant used D8Y for pleasure travel. Commuter audits are being used for researching whether commuting reserve Flight Attendants are in base for their full RAP, and if not, it typically results in termination.
Social media violations including sending friend or follow requests to passengers on social media based on information gained from Block2Block. Also, postings which can be deemed harassing or discriminatory typically result in discipline ranging from written warning to termination.
Lost IMD or other required items
Failing to complete CBT—even if Flight Attendant just forgets to hit the close out x at the top to switch it from in process to complete.
Uniform Issues—Flight Attendants can and have been pulled from working their flights without pay for uniform non-compliance and/or issued discipline.

Recent Arbitration/Mediation

Arbitration	October	Contractual Grievance
Arbitration	November	Contractual Grievance
Arbitration	December	Contractual Grievance
Arbitration	January	Disciplinary Grievance

Recent Arbitration Awards

Grievance No.: 36-99-2-29-20-Violation of §30.C.4 Computer Based Training (CBT). The Company’s violation of Collective Bargaining Agreement [Training], past practice, and all related sections of the Collective Bargaining Agreement when on or about January 21, 2020, it significantly increased the number of evaluated drills conducted during recurrent training (RT) and considerably changed the requirements to demonstrate proficiency and pass said drills. To pass all 36 drills with the required perfect score, the Company published 39 videos for Flight Attendant viewing with total watch time of 39 minutes and 40 seconds, none of which Flight Attendants were compensated for watching.

Details: Unfortunately, the arbitrator found in favor of the Company. The arbitrator did recognize the merits of the Union’s case; however, the CBA did not provide for the decision for which we hoped.

Recent Grievance Settlements

Grievance No.: 36-99-2-45-17-Violation of §10.S Pre-Cancellation and Schedule Changes. This grievance alleges the Company’s violation of Collective Bargaining Agreement §10.S [Scheduling: Pre-Cancellation], past practice and all related sections of the Collective Bargaining Agreement when it altered Flight Attendant schedules due to a schedule change/flight retiming using inapplicable Pre-Cancellation language without prior notice to or approval from AFA.

Details: All pre-cancellations, retimes, flight routing changes and aircraft downgrades that occur in advance of the day of departure of a sequence will be handled under §10.S [Pre-Cancellations] beginning Tuesday, June 1, 2021, at 12:01 AM Pacific Time. Click here to read the settlement agreement.

Grievance No.: 36-99-2-144-19-Violation §13.D.1 Uniform Allotment and Optional Pieces. This grievance alleges the Company’s violation of Collective Bargaining Agreement §13.D.1 [Uniforms: Uniform Allotment/Credits], past practice and all related sections of the Collective Bargaining Agreement when it refused to give Flight Attendants the ability to purchase Luly Yang inspired by Alaska Airlines optional uniform pieces (which are or will be available for purchase at the Alaska Airlines Company store) with their contractual uniform allotted funds.

Details: The Company is not obligated to sell Luly Yang items at the Company Store; however, if it does, all Luly Yang items will be sold at cost to all Alaska Airlines Flight Attendants. Click here to read the settlement agreement.

Grievance No.: 36-99-2-165-19- Violation of Vacation Trading Past Practice. This grievance alleges the Company’s violation of Collective Bargaining Agreement § 14 [Vacation], an established past practice, and all related sections of the Collective Bargaining Agreement when it violated an established past practice for a real-time, electronic vacation trading system and the subsequent failure of that system to allow SEA-based Flight Attendants to access and trade vacation at the established start time.

Details: On or about October 28, 2019, the Company’s Flight Attendant vacation trading system went down for 20 minutes affecting many Flight Attendants’ ability to trade their vacation. Approximately 57 Flight Attendants contacted AFA due to the outage. The Company agreed to pay each of those 57 Flight Attendants 1.0 TFP no later than their March 19, 2021, paycheck. Click here to read the settlement agreement.

Grievances Recently Filed and Denied

Grievance No.: 36-99-2-384-20-Violation of §10.S Scheduling Notifications. This grievance alleges the Company’s violation of Collective Bargaining Agreement §10.S [Scheduling: Pre-Cancellations], past practice, and all related sections of the Collective Bargaining Agreement when it used non-contractual scheduling notifications sent to Flight Attendants via the Crew Scheduling system in order to communicate and assign alternate flying or an obligation to call Crew Scheduling within a specific window of time. If a Flight Attendant accepts such non-contractual scheduling notification(s), which is neither contact by Crew Scheduling via Company email nor via primary phone contact as defined in §10.S.1.a, the scheduling notification(s) violates the contract by abrogating the Flight Attendant’s ability to: (1) decline the alternate assignment and waive pay protection (§10.S.2.b), (2) decline the “out of original footprint by more than two hours” alternate assignment and call Crew Scheduling between 6:00 PM and 8:00 PM (local domicile time) the night prior to the start of the original sequence (§10.S.2.c), or (3) waive pay protection and be relieved of any further scheduling obligation (§10.S.3).

Grievance No.: 36-99-2-386-20-Violation of §8.Q & §8.R Contactability and Notification of Delay or Cancellation. This grievance alleges the Company’s violation of Collective Bargaining Agreement §8.Q [Hours of Service: Contactability] and §8.R [Hours of Service: Notification of Delay or Cancellation], past practice, and all related sections of the Collective Bargaining Agreement when it used non-contractual scheduling notifications sent via the Crew Scheduling system in order to communicate and assign revised flying to Flight Attendants who were off-duty on a remain overnight (RON). Such scheduling notifications are in violation of the contractually defined means of contact and/or the Flight Attendant’s obligation to respond pursuant to these provisions.

More Information

For more information, including the status of previously filed grievances, please visit the Grievance Committee Activity Page.

Questions?

Please contact your Local Grievance Committee if you have any questions about the Grievance Committee update.

Join the Delta AFA Campaign

AFA International

Volunteer Delta Air Lines Flight Attendants have been actively working to organize and build their Union and AFA continues to support them in their efforts. Activities are continuing to ramp up and the AFA organizing team is seeking Flight Attendants from Alaska and other AFA airlines who would like to get involved. If you have personal connections with Delta Flight Attendants, commute or travel regularly on Delta, or are interested in supporting the organizing effort, please take a moment to complete the online contact form or scan the QR code to the right.

Want to Know More?

You can read more about the Delta AFA organizing campaign at https://www.deltaafa.org.

UNCF Commitment Aircraft

Human Rights Committee

On April 26, 2021, Alaska Airlines proudly received its newest livery, an aircraft that symbolizes the Company’s support for education and equity – called “Our Commitment.” This aircraft was inspired and designed in partnership with the Air Group Black Employees (ABEA) business resource group and others. The profiles on the side of the aircraft are 14 children and grandchildren of Alaska’s employees. Located at the L/R1 doors are two inspirational quotes: “The time is always right to do what is right,” (Rev. Dr. Martin Luther King, Jr.) and “Education is the most powerful weapon we can use to change the world” (Nelson Mandela).

Alaska’s partnership with the United Negro College Fund (UNCF) began in 1991. Over the years, Alaska has supported UNCF’s fundraising efforts through donating tickets and event sponsorship. In 2017, UNCF became a LIFT Miles partner enabling students to attend college tours and travel back and forth during school semesters at Historically Black Colleges and Universities (HBCUs). This is like other partnerships and sponsorships the Company presently has with many colleges and universities throughout the route network.

As this aircraft travels around our system, it represents Alaska’s commitment to promote equality and education. It encourages us as an airline to do the right thing by amplifying the conversation around education and equity.

Questions?

If you have any questions, please reach out to your Local Human Rights Committee.

Mental Health Awareness Month

Employee Assistance Program (EAP)/Professional Standards Committee

If you have a mental health condition, you’re not alone. One in 5 American adults experiences some form of mental illness in any given year. And across the population, 1 in every 20 adults is living with a serious mental health condition such as schizophrenia, bipolar disorder or long-term recurring major depression. Unfortunately, many people don’t seek treatment or remain unaware that their symptoms could be connected to a mental health condition. Trying to tell the difference between what expected behaviors are and what might be signs of a mental illness isn’t always easy. Each illness has its own symptoms, but common signs of mental illness in adults and adolescents can include the following:

Excessive worrying or fear
Feeling excessively sad or low
Confused thinking or problems concentrating and learning
Extreme mood changes, including uncontrollable “highs” or feelings of euphoria
Prolonged or strong feelings of irritability or anger
Avoiding friends and social activities
Difficulties understanding or relating to other people
Changes in sleeping habits or feeling tired and low energy
Changes in eating habits such as increased hunger or lack of appetite
Changes in sex drive
Difficulty perceiving reality (delusions or hallucinations, in which a person experiences and senses things that don’t exist in objective reality)
Inability to perceive changes in one’s own feelings, behavior, or personality (“lack of insight” or anosognosia)
Overuse of substances like alcohol or drugs
Multiple physical ailments without obvious causes (such as headaches, stomach aches, vague and ongoing “aches and pains”)
Thinking about suicide
Inability to carry out daily activities or handle daily problems and stress
An intense fear of weight gain or concern with appearance

If you’re concerned about any of these signs either in yourself, a love one or a flying partner, please reach out to your AFA EAP Committee for confidential support and assistance. Call (949) 470-0493 or locate your local AFA EAP Committee Members at https://afaalaska.org/eap.

AFA Update – March 19, 2021

March 19, 2021 17:00

In This Edition

How the First Amendment Applies in the Workplace
Benefits Enrollment Upon Returning from a Leave of Absence (including EVF or ELOA)
What’s the Difference Between a Fear and a Phobia?
REMINDER: Scholarship Opportunities

How the First Amendment Applies in the Workplace

Grievance Committee

The Grievance Committee is hearing a lot of chatter from Flight Attendants believing they are exempt from discipline from harassment or discrimination due to their First Amendment rights of freedom of speech and freedom of religion. We’d like to give a brief overview of how the Amendment actually affects one who works for a private employer such as Alaska Airlines.

The First Amendment of the United States Constitution prevents the government from making laws which regulate an establishment of religion, or that would prohibit the free exercise of religion, or abridge the freedom of speech, the freedom of the press, the freedom of assembly, or the right to petition the government for redress of grievances. It was adopted on December 15, 1791, as one of the ten amendments that constitute the Bill of Rights.

The key word in the Amendment is government. Alaska Airlines is a private rather than governmental employer. It can legally establish system regulations or people policies enforcing its behavioral and disciplinary standards providing these policies do not violate state and/or federal law.

Present federal law protections from discrimination regarding employment decisions are based on race, color, national origin, religion, gender (including pregnancy), disability, age (if the employee is at least 40 years old), and citizenship status. The Equality Act is also adding protections based on one’s sexual orientation and gender identity. These protections safeguard people who fit those categories from being discriminated against regarding employment decisions based on that status. For example, Alaska Airlines couldn’t refuse to hire an otherwise qualified candidate only because s/he is 41 years of age.

What the law doesn’t allow for is using your protected status as a defense to harass or discriminate against others. For example, someone over 40 years of age may not harass another person based on their race because they believe themselves to be an “old school thinker” and are basing their actions on beliefs/feelings from when they were younger or when things “were different.” This becomes an issue of harassment and/or discrimination and the harasser is not protected from discipline because they fall into the protected class of age. This applies to all protected classes.

The Alaska Airlines People Policy clarifies what constitutes harassment and discrimination, and the Grievance Committee has seen the Company discipline based upon those policies and the law. While one may not intend to harass or discriminate, Alaska Airlines typically looks at the impact on the person being harassed and not the intent of the harasser. So, while everyone is entitled to their private opinion or to share their opinion with their government, one can be disciplined for sharing an opinion deemed harassing, discriminatory or intolerant in the workplace or via social media if such nexus can be made to your private employer. We share this information in the attempt to educate our fellow members and prevent any further discipline or terminations.

Questions?

Please contact your Local Grievance Committee if you have any questions.

Benefits Enrollment Upon Returning from a Leave of Absence (including EVF or ELOA)

Benefits Committee

As a reminder, Flight Attendants returning from a leave of absence, including EVF or ELOA, must complete the enrollment process again in order to maintain or reinstate company health benefits. Optional coverages which were not in place during the leave such as FSA contributions or Supplemental Short-Term Disability must be re-added to your coverage. Previously elected benefits do not resume automatically. It is essential to contact Alaska Airlines Benefits at (844) 231-3476 or visit www.myalaskabenefits.com within 31 days from the date of returning to work to verify, enroll or make changes to benefits. If enrollment is not completed during this window, no changes are able to be made until the next open enrollment period and your current health benefits may terminate, even if you maintained coverage during your EVF or other leave.

Questions?

If you have any questions or need assistance, please contact your Local Benefits Committee.

What’s the Difference Between a Fear and a Phobia?

Employee Assistance Program (EAP)/Professional Standards Committee

Phobias come in many different forms. Acrophobia is the fear of heights. Trypanophobia is the fear of needles. Hodophobia is the fear of traveling. Phobias are one of the most common mental health disorders with 11% of people experiencing at least one phobia over her/his lifespan. So, what is the difference between a fear and a phobia?

Fears have a protective purpose. They make us alert to danger and prepare us to deal with it. Phobias involve the experience of persistent fear that is excessive and unreasonable. A fear of being hit by lightning during a thunderstorm will result in most of us leaving the beach when a thunderstorm pops up. Most would call this a reasonable, if not healthy fear. Once the thunderstorm clears, we go back onto the beach. Those with a phobia about being struck by lightning, which is called astraphobia, may find it difficult to even venture outside with a concern that a thunderstorm could pop up anytime. The key to distinguishing a fear from a phobia is whether the person is physically and/or psychologically impaired by her/his worry. In short, a phobia is a fear of being afraid. It results in a person limiting or eliminating normal life activities just to avoid the triggering objector event.

Most people generally don’t seek treatment for phobias. Only 6% of people with a phobia ever go in for treatment. This low treatment rate is due in part because those with a phobia are not totally disabled by it. Many are able to successfully create routines to avoid their trigger(s). Not before a person’s phobia is extremely severe or life limiting does one typically seek help.

Even though phobias can be very disabling and downright exhausting, the great news is that phobias in children, adolescents and adults are also very treatable. If you’d like confidential assistance with a phobia or other anxiety disorders, call one of your Local EAP Committee Members. You can find contact information on the EAP Committee page of afaalaska.org.

REMINDER: Scholarship Opportunities

AFA International

In a previous AFA Update sent out on January 22, information was shared about scholarship opportunities available to AFA and CWA Members as well as certain eligible dependents. Details about both scholarships, as well as information on how to apply, can be found by following the links below.

AFA Scholarship Fund

The Association of Flight Attendants Scholarship Fund is intended to provide financial assistance to dependents of our active members who will be attending a college or university. The deadline for applications is April 10. Details are available on the AFA International website at http://www.afacwa.org/scholarships.

CWA Joe Beirne Scholarship

The Joe Beirne Scholarship is offered by CWA. The deadline for applications is April 30. Details on this scholarship are on the CWA website at http://www.cwa-union.org/pages/beirne.

AFA Update – January 22, 2021

January 22, 2021 12:00

In This Edition

Letters of Agreement and Memorandums of Understanding
REMINDER: Reserve Availability & Commuting
College Scholarship Opportunities

Letters of Agreement and Memorandums of Understanding

Grievance Committee

Our Master Executive Council (MEC) occasionally enters into letters of agreement (LOAs) with management to address situations that were not anticipated or did not exist during contract negotiations. The MEC also enters into memorandums of understanding (MOUs) with management in order to clarify existing contractual language. Both LOAs and MOUs are binding agreements and are fully enforceable documents.

LOAs and MOUs are accessible on the current contract page of the AFA Alaska website and can also be accessed on the IMD through the Goodreader app (ASFA Supplemental > Collective Bargaining Agreement).

Recent LOAs and MOUs

Fatigue Risk Management Plan (FRMP) – outlines how the company’s FRMP will be structured, including how reports will be coded and handled as well as disciplinary protections. Also guarantees AFA representation on the Fatigue Review Board (FRB).

Aviation Safety Action Program (ASAP) – renews the ASAP program (FAA requires that the ASAP MOU be renewed every two years).

COVID-19 Agreements Extension – Through March 2021 – extends the Temporary Waiver of Discipline Delivery Confirmation MOU (04/14/2020) and Commuter Policy and Utilizing Other Airline (OAL) Carriers During COVID-19 Schedule Disruptions LOA (04/07/2020). Both will remain in effect through March 31, 2021.

Boeing 737 MAX 9 Proving Activities – outlines Flight Attendant involvement in FAA-required proving activities for the Boeing 737 MAX 9 aircraft and ensures AFA participation in the process.

Questions?

If you have questions about LOAs or MOUs, please contact your LEC President or Local Grievance Committee.

REMINDER: Reserve Availability & Commuting

Reserve Committee

There have recently been some instances where Reserve Flight Attendants were disciplined for not being physically present in their domicile during their entire availability period. Contractually, reserve availability periods run from 00:00 to 14:00 for AM reserve, 10:00 to 23:59 for PM reserve, and 00:00 to 23:59 for ER reserve. During these times, a Reserve Flight Attendant must be present in their domicile, contactable, and available to report for an assignment within two hours.

Even if a Reserve Flight Attendant has self-assigned or otherwise already been given an assignment, this does not relieve them of the requirement to be in their domicile during their entire reserve availability period. There are certain circumstances when they may be removed from the assignment and given another assignment as indicated in the CBA. Crew Scheduling has the right to utilize this contractual language and does so on a regular basis.

Example: Reserve Flight Attendant has a 4-day block of PM reserve days starting on the 20^th of the month. On the 19^th, they self-assign a 4-day trip with a report time of 21:00 on the 20^th. The Reserve Flight Attendant is still required to be contactable starting at 10:00 on the 20^th and be able to accept an assignment and report within two hours. Even though the F/A has self-assigned a trip, Crew Scheduling retains the right to contact the F/A at or after 10:00, remove the self-assignment as indicated in the CBA, and give the F/A another legal assignment.

Release on Last Day of Reserve Block

Section 11.C.5 of the CBA provides Reserve Flight Attendants with the right to request release from the remainder of their reserve obligation on the last day of a reserve block after the last Company-operated flight that the Reserve would be legal to fly has departed the domicile. In order to take advantage of this contractual provision, a Reserve Flight Attendant must call Crew Scheduling and request to be released from the remainder of their reserve availability period. Once released by Crew Scheduling, the Reserve Flight Attendant is free from further duty and may commute home. If a Reserve Flight Attendant does not request release, they are still considered on duty and are obligated to physically remain in domicile until the end of their reserve availability period.

Questions?

If you have questions about commuting while on reserve, please contact your Local Reserve Committee.

College Scholarship Opportunities

AFA International

As an AFA and CWA Member, you and/or certain eligible dependents have the opportunities for at least three different scholarships, and the ability to earn a degree with no out of pocket expense for tuition, fees, and e-books. The time for applying is now!

Brought to you by our Union, these benefits of union membership have become very popular with members. Please see the respective links for detailed information, and good luck in obtaining financial assistance.

AFA Scholarship Fund

CWA Joe Beirne Scholarship

The Joe Beirne Scholarship is offered by CWA. The deadline for applications is April 30. Details on this scholarship are on the CWA website at http://www.cwa-union.org/pages/beirne.

Union Plus Scholarship Program

Union Plus provides a suite of scholarships, educational discounts, and loans available for union members. You can find information at https://www.unionplus.org/college-education-financing. One additional “click” brings up the scholarship applications that may be submitted online by the deadline of January 31.

Union Plus Free College Benefit

In addition, there is a free college benefit available through Union Plus for active and retired Members and their families with the opportunity to earn an associate degree completely online – for FREE. Details and an application are online at https://www.unionplusfreecollege.org. This benefit can save you thousands of dollars.

Questions?

If you have any questions, please contact your LEC Officers

AFA Update – November 20, 2020

November 20, 2020 12:00

In This Edition

Grievance Committee Update

Grievance Committee Update

Grievance Committee

The Master Executive Council (MEC) has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf. The contract requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues. Termination cases are typically prioritized in order to return a Flight Attendant back to work as soon as possible; however, we seek a balance between discipline and contractual cases. AFA and management mutually decide which cases to arbitrate next based on many factors.

Steps of discipline are confirmation of oral warning (COW), written warning (WW), suspension (varied number of days) to termination. COWs, WWs, and suspensions remain in the FA’s file for 18 months, and then are removed. If a Flight Attendant is in a step of discipline and gets another violation, the new violation will build on the previous violation. Management doesn’t always progressively travel up the steps of discipline. If management investigates a Flight Attendant for theft or abuse of sick leave, for example, management will terminate the Flight Attendant if there is evidence to support its findings; if there is no evidence, then the Flight Attendant will most likely be issued a record of discussion (ROD). A ROD is not considered discipline. There is no middle ground for certain violations.