Committees

Premera Blue Cross Customer Data Compromised

March 17, 2015 16:03

It has recently come to light that Premera Blue Cross, the company that manages a large number of Alaska Airlines employer-sponsored health plans, has experienced a cyber attack that might have exposed the personal data of up to 11 million customers. The attack was discovered on January 29 of this year but initially occurred on May 5, 2014. There is no indication that the attackers have used the data illegally as of this time.

Premera has indicated that they will provide two years of free credit monitoring and identity theft protection services to those affected. A special website has been set up by Premera to provide more information at http://www.premeraupdate.com.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Gesch, Becky Strachan, Laura Masserant, Cathy Gwynn, Sandra Morrow, Stephen Couckuyt and MEC Benefits Chairperson Terry Taylor

Introducing the AFA Pairing Analyst

March 12, 2015 20:00

At a meeting held last week, your Master Executive Council (MEC) interviewed candidates for the position of MEC Scheduling Committee Vice Chairperson for Pairing Construction, commonly referred to as the AFA Pairing Analyst. In total, nine candidates interviewed for the position (three Seattle-based Flight Attendants, three Portland-based Flight attendants, two Anchorage-based Flight Attendants, and one Los Angeles-based Flight Attendant). The MEC would like to thank those candidates for stepping forward in the spirit of Union service. After much discussion, the MEC has appointed Sherrijon Gaspard to the position.

About Sherrijon

A passion for helping people has been a driving force in Sherrijon’s life for as long as she can remember. This dedication to service has been apparent at Alaska Airlines, where she has been a Flight Attendant since 1998. Her commitment to helping people does not stop when the plane hits the ground and the cabin door opens. She has been creative and resourceful in generating new ideas and solutions applicable to both the inflight department as well as the Union serving on various committees (Reserve Committee, PBS Committee, Inflight Service Committee, Hiring & Recruitment).

As part of her dedication to improvement, in 2006, Sherrijon decided to pursue an MBA at Pepperdine University’s Graziadio School of Business Management. At Pepperdine, she honed her innate ability for hospitality, team building and enhancing the customer experience and added developing and implementing integrated marketing and client satisfaction programs to her skill set. After earning her MBA in 2009, she founded Eos Ventures, a small business consulting firm and launched Vina Sympatica™ Sparkling Wines.

Now in her new position as Pairing Analyst, Sherrijon is ready to once again dedicate time to AFA and use her keen eye for detail and strong organizational skills to help ensure fair yet equal pairings and improved Flight Attendant quality of life while also paying close attention to management’s cost concerns and contractual obligations.

Thank You To Jeff Stein

The MEC would like to thank outgoing Pairing Analyst and Portland-based Flight Attendant Jeff Stein for his service to our Flight Attendants. For years, Jeff worked hard to improve Flight Attendant quality of life by advocating for better pairings and more efficient flying. Please join us in wishing Jeff well in his future pursuits.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Gesch, Becky Strachan, Laura Masserant, Cathy Gwynn, Sandra Morrow, Stephen Couckuyt and MEC Scheduling Committee Chairperson Jake Jones

Reserve Quarterly Meeting Minutes – 03/05/2015

March 8, 2015 23:20

3.5.2015 Retracted Name Minutes

Initial Recommendations for the new iPhone 6+ Inflight Mobile Device

March 8, 2015 22:59

Pick up begins in some localities beginning tomorrow, March 9^th

Our new Inflight Mobile Device (IMD) the iPhone 6+ will be ready for pick up in some localities beginning tomorrow, March 9^th. Distribution will continue through the system over the next six weeks or so. This is a very exciting development, as the iPhone 6+ will eventually replace our Flight Attendant Manual and it will also contain our contract. (Yes, a printed version of the contract will also be available and so far we’re looking on track for publication in middle to late spring.) Keep in mind that nobody is required to carry the IMD until Wednesday, May 6^th. “Early Adopters” of the IPhone 6+ IMD are converted to the general policy starting tomorrow, which means many of the special protections of that program will no longer apply.

The IMD is a tool of convenience but exposes a flight attendant to many potential liabilities

The Inflight Mobile Device is an extremely adaptable tool of convenience. However by nature of its functionality, the IMD exposes a flight attendant to many potential personal liabilities. AFA was hoping to have ample opportunity to thoroughly vet all implications of the Company policy surrounding the IMD. Unfortunately, the policy itself and related materials were going through changes right up to the publication of Inflight bulletin 2015-0057 “Your iPhone 6+ Pick Up!” on Thursday, March 5^th. Additionally, Management announced to AFA the official start of full distribution only very recently.

AFA cannot overstate the importance of exercising caution with the IMD

AFA cannot overstate the importance of exercising caution with how you use the Inflight Mobile Device. In our opinion, simply adhering to Company policy does not provide adequate protections. Just because the iPhone 6+ can be used in a more expansive manner does not mean you should use it that way.

Location, location, location

Although the location services can be manually turned off, by default the iPhone 6+ IMD is configured with the location function on. Between the required app “Airwatch” that comes pre-installed and the device’s pre-existing location features, the IMD could be used as a Global Positioning System (GPS) tracker by Alaska Airlines management. So far AFA has not become aware of any intent by management to use it in such a manner. However, we believe management might go there if a flight attendant were under investigation for pending discipline and management thought the IMD would provide additional information in any way.

Utilize the IMD as a work tool only

AFA urges you to utilize the iPhone 6+ Inflight Mobile Device only as a work tool. Turn it on to ensure you’ve synced your IMD within 24 hours of check-in and to verify the battery’s charge level. Otherwise it should remain off until shortly before scheduled check-in. If you are coming off of a layover then turn on the IMD shortly before boarding. If you use the device in any capacity while at work then assume a supervisor is looking over your shoulder each and every time. Turn the IMD off after the last passenger steps off the aircraft at the conclusion of your sequence (or after you check your email if you’re on Reserve).

Maintain a clear separation between anything personal and the IMD

Do not sync the Inflight Mobile Device to any personal devices. Do not attach any personal accounts to the IMD (email, social media, etc.). Do not download personal media (e.g. photos, music, etc.) to the IMD. Do not purchase or access any apps for personal use. Essentially, you must maintain a clear separation between anything personal and the IMD or else you are exposed to unnecessary liability.

Summary of Initial Recommendation

In summary: use the Inflight Mobile Device at work (or minimally while off-duty) only for work-related purposes and adhere to Company policy. Then you will receive all the benefits of an extremely flexible work tool with none of the drawbacks of personal liability. Finally, the IMD should never leave the five “safe zones” while on duty: in the approved carrying pouch attached to the cart, in beverage cart drawers, in galley compartments (although be aware the device could be easily forgotten here), in a crew bag or on your person. While off duty, the IMD ideally should never leave your crew bag except briefly to charge and to sync the device at the appropriate time in preparation for duty.

More information will be forthcoming

More information will be forthcoming in regards to the iPhone 6+ Inflight Mobile Device.

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In solidarity,

Your MEC—Jeffrey Peterson, Brian Palmer, Yvette Gesch, Becky Strachan, Laura Masserant, Cathy Gwynn, Sandra Morrow and Stephen Couckuyt; and MEC Grievance chairperson Jennifer Wise MacColl

Grievance Update — Applying Alaska Air Group Date of Hire to Non-revenue Travel Priority

March 6, 2015 18:28

Background

On May 1^st, 2012, Alaska Airlines management unilaterally made a significant change to the employee travel pass policy. Effective that day, almost all Alaska Airlines employees who had previous service with Horizon Air had their year of hire adjusted to their Alaska Air Group (AAG) date of hire for the purposes of non-revenue travel priority. Over three hundred (300) employees had their travel seniority changed—approximately one hundred fifty (150) of them flight attendants. All former Horizon employees hired after July 1, 2012, have received their Alaska date of hire as their travel seniority.

AFA and ALPA filed grievances in response

AFA and ALPA filed grievances in response to that change. This was not something we undertook lightly, because many of our flight attendants are former Horizon employees. Ultimately, however, the Master Executive Council (MEC) filed the grievance because we felt—and still feel—that the Company’s actions abrogated our seniority. Seniority is the bedrock of our contract and the guiding principle governing our work rules. The grievance was intended to protect our contract and the workgroup as a whole, not to hurt a group of flight attendants.

Recent developments

ALPA recently settled its grievance, and now management has informed us that it will respond to our grievance by rolling back the travel seniority of Alaska flight attendants and pilots who are former Horizon employees. The Company is not rolling back the travel seniority of former Horizon employees in any other work group.

AFA believes the grievance is not resolved

AFA has told management that we do not believe that the grievance is fully resolved. The MEC is evaluating its options and determining its next steps. We will, of course, keep you informed of any developments. In the meantime, if you have any questions, please contact your local officers.

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In solidarity,

Your MEC—Jeffrey Peterson, Brian Palmer, Yvette Gesch, Becky Strachan, Laura Masserant, Cathy Gwynn, Sandra Morrow and Stephen Couckuyt; MEC Grievance Chairperson Jennifer Wise MacColl; and AFA Senior Staff Attorney Kimberley Chaput

Premera Blue Cross Customer Data Compromised