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Air Safety, Health, & Security Committee Meeting Recap – 2nd Quarter 2025

This message is for pre-merger Alaska Flight Attendants

On Thursday, April 3, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Deb Wallstrom (ANC), David Lake (SEA), Kalin Lackey (PDX), Brad Young (SFO), Carin Merritt (LAX), and Eva Gatus (SAN). Also present were Hawaiian MEC ASHSC MEC Chairperson Kerri Ruiz and Alaska MEC ASHSC Chairperson Seth Heiple.

The Committee met with Director of Inflight Safety & Compliance Geri Jarrett, Cabin Safety Manager Heidi Stiley, Temporary Manager of Inflight Policy and Procedure Jesse Sexton, and Manager of Inflight Safety Programs Johanna Giese. 

The next scheduled Air Safety, Health, & Security Committee meeting is Thursday, July 17.

Topics of Discussion

The committee reviewed several items when meeting with management. Some items discussed include (items which are Security Sensitive Information are not included):

  • Door Closure Procedure Clarity: There is concern that passengers may be in the forward lavatory or vicinity during door arming, which can be distracting. Ideally, passengers should not be near the forward galley during door closure to prevent unnecessary distractions. Jesse will update the ASHSC on this matter on April 16 at the SAN semi-annual base meeting (SBM).
  • Better Care/Procedures for Pets in Hold: Ramp agents must handle pets in cargo with extreme care. Pet-in-hold tags should be given at least 15 minutes before door closure to prevent delays, and a checklist should verify that the pet-in-hold tag matches the information in B2B. To address this, we propose additional training and increased awareness. Jesse will provide additional FAM guidance and a procedure for verifying pets on hold.
  • Safety Concerns About Sitka Crew Hotel: Reports suggest there may be various issues related to safety and health, including potential hazards and maintenance challenges. Moving to another hotel in the area is proposed. Although options are limited, alternate hotels will be considered and discussed at the next meeting between the MEC Hotel Committee Chairperson and management.
  • Tangled MedLink Headsets: MedLink Headset cords are often tangled when needed. The Committee discovered that maintenance does not check for cord tangling, but inflight management will send out a reminder to ensure headsets are stowed correctly after use.
  • Seat Backs That Won’t Stay Upright for Taxi, Takeoff, & Landing: Better guidance is needed for seat backs that won’t stay upright when no other passenger seats are available. A straightforward procedure is proposed in the FAM. Geri shared that this will be addressed in the Q2 CBT.
  • Cabin Jumpseat Briefing Cards Not Used: The briefing cards in the stationary kit are not always used when Horizon Flight Attendants travel on Alaska Flight Attendant jumpseats. The briefing cards will be updated, a bulletin will be issued, and Heidi will check with Horizon to see if they have similar issues when Alaska Flight Attendants travel on Horizon Flight Attendant jumpseats.
  • Passengers Needing to Pre-Board Should Not Be Assigned Exit Row Seats: Passengers with exit row seats who attempt to pre-board should receive additional vetting by the CSA to ensure they are qualified to sit there. Geri will get Inflight ASAP ERC data and talk to Airport Operations & Customer Service (AOCS) about improving exit row questions/vetting during boarding.
  • Add Absorbent Material to UPK: The Committee requests that management add an absorbent product, like absorbent powder, in addition to the “towels” in the UPK for liquid/vomit/smell. This is something Hawaiian Airlines has provisioned on its aircraft. Geri will ask Fleet about this and check with the SOC group about the plan for UPKs for the merged airline.
  • Cross-Body Bags: With the popularity of cross-body bags, we need better tools to ensure passenger compliance with the requirement to stow these bags. We recommend that CSAs take additional care in monitoring “one plus” and that a Flight Attendant boarding announcement be developed regarding the requirement to remove and stow these bags. Management will review the current CSA announcement and look at adding a Flight Attendant announcement.
  • Minimum Amount of Potable Water for Safety: To ensure safety and well-being, the Committee recommends that a minimum number of water bottles be onboard to dispatch an aircraft. Geri will look into this request.
  • When to Board Without Pilots: Clarity and alignment between the FAM and CSM are needed regarding when it is okay to board without Pilots, including power requirements for the aircraft. Management stated that to board passengers, the aircraft must have full power/all cabin systems powered, including the interphone, and may not be on “ground service power.”
  • Commingling Demo Kits with Carry-On Bags in Overhead Bins: Demo kits are sometimes commingled with passenger carry-on bags (COBs) in overhead bins, making them difficult to access. We believe a divider should separate the demo kits from COBs. Geri will review the request with Alaska Maintenance and Engineering.
  • Paper Clips/Hard to Find and Use, Need Manual Release Tools: Ideally, every Flight Attendant jumpseat would have a manual release tool (MRT). Geri is working on something and will coordinate with the ASHSC on the project.
  • Passengers Waiting for Baggage, etc., in Jetbridge After Deplaning: Flight Attendants need to be able to go to their next assignment or be released after the last passenger deplanes, and CSAs need to be available to attend to passengers still in the jetbridge.
  • Pet Carriers Do Not Fit Under Aisle Seats: Passengers with pets and carriers often have assigned aisle seats where even size-compliant carriers may not fit. Geri and Jesse will set up a discovery meeting about this issue.

What the Committee is Working On

  1. Merger—Policy and Procedure: As we move towards achieving a Single Operating Certificate (SOC) with Hawaiian, we will merge policies and procedures as much as possible. This will result in a shared Flight Attendant Manual (FAM) that will be used by the combined group of pre-merger Alaska and Hawaiian Flight Attendants. The ASHSC has advocated for the opportunity to provide recommendations on which policies and procedures will be adopted by the combined carrier.
  2. Merger—Uniform: The ASHSC is collaborating with the Uniform Committee to ensure we have the opportunity to provide recommendations on uniform safety issues and maintain a trusted and reliable supply chain for uniform items.
  3. Merger—Aircraft Interiors: The ASHSC is working with our MEC and Grievance Committee to ensure that our contractual right to review and provide feedback on any changes to aircraft interiors is upheld.

We Want to Hear From You!

If you’ve encountered any safety-related issues at work, you can help the Committee advocate for improvement and change by submitting a report. You can use ReportIt! to submit Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Program (ASAP) reports, and fatigue reports. If you need clarification or assistance on what type of report to file, please get in touch with a member of your Local ASHSC.

Your Local ASHSC is always ready to represent your voice to management. Please don’t hesitate to let us know about any issues or concerns you want us to bring forward. We would also love to hear any other feedback you may have for the Committee. You can find our contact information on the ASHSC page of the AFA Alaska website.

Human Rights Committee Meeting Recap – 1st Quarter 2025

This message is for pre-merger Alaska Flight Attendants

On Tuesday, March 25, our AFA Local Human Rights Committee Chairpersons met to discuss their ongoing activism to raise awareness and create positive change within our workplace and community. Your representatives attending the meeting included Nyachan Chuar (ANC), Louise Borras (LAX), Aaron Miller (PDX), Erika Daniel (SAN), and Freddy Vega (SEA). MEC Human Rights Committee Chairperson Chip Hestle II was also present.

The committee met with several members of management: Vice President of Inflight Matt Prainito, Managing Director of Inflight Services Gloria Chow-Vanderwell, Seattle Director of Inflight Base Operations Jenny Bookert, and Interim Regional Director of Inflight Base Operations Benito Pasia-Garcia Jr.

The committee’s next meeting with management is scheduled for June 12.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include: 

  • Removal of Q1 CBT “Understanding Transgender Identity”: The committee had concerns about why this module was removed from the training curriculum. Management explained in more detail that the module didn’t undergo the mandatory review process to ensure it’s necessary, timely, and consistent in tone and content with other training modules. The Committee expressed concerns about the timing of this removal and would like to see the module relaunch in another CBT. Management also stated that although the module was removed, topics related to gender identity were covered in an Annual Compliance Training module previously offered to all Alaska employees. The committee and management will continue discussions surrounding this concern.      
  • MedLink App Gender Identifier Update: The MedLink app has been updated to include an option for users to select “male,” “female,” or “other.” This change was part of the 11.30 version update.  
  • Working More Closely With CWA Districts: Local Human Rights Committee Chairs will connect with their local CWA District, which will give the committee a broader national awareness of Human Rights.      

What The Committee Is Working On

  1. Optional Pronouns on Wings. Awaiting finalization of the merger with Hawaiian Airlines, as there may be an overall new design.  
  2. Arrival “Land Acknowledgement Announcements” for our six current domiciles and also requesting consideration of HNL.
  3. Batok Tattoos Visible While In Uniform. Awaiting finalization of Alaska merger with Hawaiian.
  4. Gender Neutrality Of CSA Manual. Requesting removal of the use of the identity language of he/she when addressing proper dress attire for non-rev travel.
  5. Business Resource Group (BRG) Listening Sessions, co-facilitated with Local AFA Human Rights Chairpersons for 2025. 

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Human Rights Committee is your voice to management. You can find our contact information on the Human Rights Committee page of the AFA Alaska website.

Scheduling Committee Meeting Recap – March 2025

This message is for pre-merger Alaska Flight Attendants

On Tuesday, March 25, our AFA Scheduling Committee Chairpersons/Representatives met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Kanako Yamado (LAX), and Kitty Cohen (SAN). Also present were MEC Hotel Committee Chairperson James Bozanich, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, and PBS Subcommittee Member Adam Clarey. 

The committee met with Managing Director of Operations Staffing and Resource Management Brittany Audette, Interim Managing Director of Inflight Operations and Crew Scheduling Sara Cook, Hawaiian Airlines Director of Crew Scheduling Terrance Chariandy, Director Crew Planning Trisha Bennett, Inflight Crew Scheduling Supervisor Matthew Trujillo, Manager of Crew Pay Debbie Bakke, Crew Hotels Specialist Nichole Turner, Senior Manager of Product Management (ITS) Rick Mitchell and other management representatives from Crew Planning and Crew Scheduling.

The Committee is next scheduled to meet on Tuesday, April 22.

Topics of Discussion

The committee reviewed several topics during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Drug Testing Procedures: A significant concern was raised about the drug testing protocol occurring at the end of flight sequences, particularly regarding whether the debrief period is extended. A specific case was mentioned where an FA had to wait for 90 minutes before being tested, which could impact crew schedules and rest periods. Crew Scheduling said they would extend if the Flight Attendant called and notified them.
  • Hotel/Transportation Procedures: Discussions highlighted that the current procedures for hotel and transportation remain unchanged. Questions were raised about when crews would return to their hotels, especially regarding ongoing investigations. Crews expressed a preference for their established routines and suggested that relocating to specific hotels may be more efficient.
  • Crew Access Notifications: The need for improved notifications regarding drops for Open Time/Flight Attendant to Flight Attendant trading was stressed. Members requested a structured list for submitting grab/handshake requests to enhance communication and operational efficiency.
  • Payroll Queries: Concerns were voiced about unnecessary payroll queries that complicate the submission process for missing information. A desire to streamline this process was expressed to allow Flight Attendants to focus on the items listed for submission.
  • RT Rescheduling Issues: There were complications regarding rescheduling recurrent training in ANC, particularly for those scheduled less than seven days out. AFA contacted management to obtain more information about the process. 
  • FAI Turn Concerns: Flight Attendants reported ongoing issues with ANC-FAI turns being dropped into Open Time, resulting in them being required to stand up overnight in hotel accommodations for a trip that only pays 6 TFP. This situation raises safety concerns, as the time spent checking into the hotel leaves crew members with insufficient rest.
  • Hotel Map Issues: It was reported that the hotel map was not populating correctly on Crew Access. ITS is aware and has notified the vendor. 
  • Open Time Filter and Reassignment Queries: Challenges were noted with an OT filter issue related to IOS 18.4. Furthermore, there were discussions regarding reassignment and deadhead conversion processes, particularly the impact on boarding pay during these conversions. Flight Attendants reported not receiving notifications of reassignments, which should be communicated through the scheduling system.
  • Transportation Delays: A particular incident involved crew members arriving early for a redeye flight and experiencing delays in van service, exacerbated by difficulties contacting the transportation service. Please file CrewCare reports with API so AFA and management can document these events.
  • Hotel Changes and Bid Packet Issues: Concerns were raised about hotel changes that were not appropriately communicated in the bid packets for CUN layovers. Issues included blackout dates not being assigned and the need for a phased approach to the assignment process, as hotels often do not respond promptly to Alaska Airlines.
  • Reporting Hotel and Transportation Issues: Flight Attendants were encouraged to report any hotel and transportation issues they encounter. This feedback will help hold vendors accountable and improve service quality. The API ticketing system was highlighted as an important tool for tracking these issues.
  • Payroll and Compensation Reviews: Clarifications regarding payroll processes were provided, emphasizing that Crew Scheduling does not determine compensation, and that payroll will review trips for due payments.
  • PBS Bidding Updates: The April bidding process was reportedly efficient, with most tasks completed by Subcommittee Members. There was a noted increase in OT in SEA, though overall, it remained relatively low compared to other bases.
  • PBS Bid Protest Statistics: The Subcommittee reported a total of 51 bid protests last month, indicating areas where Flight Attendants are expressing their concerns.
  • PBS NAVBLUE Meetings: Various meetings were conducted, including a demonstration addressing iOS scrolling issues. Despite past concerns, NAVBLUE believes improvements should be classified as enhancements, though management is pushing back.
  • TA2 Items: The AFA Implementation Representative reported on the prioritization of boarding pay as a critical item for the new CBA. The Negotiating Committee indicates that an interactive online CBA will require significant formatting work, including the adjustment of hyperlinks and redlining of the contract, which will be available soon.
  • ITS Update: The testing for the 25.1 release has shown promising results, with automated processes being developed. Crew Planning is focusing on CBA items and their scope, with trade metrics remaining stable at 57k and no recent trade issues. There is a Crew Access update scheduled for April 1, 2025. 
  • Payroll Update Query Resolutions: Progress on resolving payroll queries was discussed, focusing on reducing unnecessary filings. The committee is awaiting updates on compensation guidelines related to the new CBA.
  • Staffing and Block Hours: An increase in block hours was recorded, with staffing planned to average 77.5 TFP in May. The reserve block ratio is 19%, indicating a robust operational capacity. 
  • Operational Adjustments: Route planning has included considerations of IRROP mitigation strategies for the spring, particularly in response to SAN construction and the potential impacts of volcanic activity on operations.
  • Sick Leave Trends: A notable decrease in sick leave usage (down to 9%) was reported, signaling improved attendance among Flight Attendants. An update on sick leave and state bank policies was planned, with guidance to be provided to Flight Attendants.
  • Reserve Utilization: The highest reserve utilization was reported in SEA, with efforts to manage scheduling needs effectively. Reports indicated reduced fatigue incidents among Flight Attendants, with only 13 reported in March compared to 27 in February.
  • CBA Timeline and Changes: An overview of the new CBA implementation timeline was shared, including critical changes around call-out documentation and reassignment processes.

The detailed discussions across various bases revealed a commitment to addressing operational challenges and enhancing the Flight Attendant experience. Key topics included safety, communication, payroll efficiency, and the implications of the new CBA. The committee is focused on creating actionable solutions while fostering a collaborative environment with management to improve processes and outcomes for Flight Attendants.

What The Committee Is Working On

  1. NAVBLUE. The PBS Subcommittee preparing for a new release of NAVBLUE. Once received they will test before the release is implemented. The Committee is also continuing to provide in person and virtual base sits so that all flight attendants may attend and get answers to all PBS bidding related questions.
  2. Crew Scheduling. A monthly review of PowerPoint presentations covered various aspects such as reserve utilization, detailed breakdowns, sick leave (week by week and year over year), premium, personal drops, and other relevant agenda items.
  3. Crew Planning. Crew Planning shared a monthly presentation about Pairing Statistics. Crew Planning is focused on anticipating increased block hours as the summer season approaches, with specific strategies to optimize trip lengths and identify commutability for flight crews. The team is also collaborating with operational analytics to develop dashboards that facilitate better decision-making and efficiency in scheduling.
  4. Crew Pay. Crew pay is working on additional communications aimed at improving clarity and addressing the high volume of queries surrounding pay discrepancies. The payroll team is committed to resolving ongoing issues quickly to ensure crew members receive their compensation accurately and on time.
  5. AFA Payroll Representative. The Committee has been advocating for a streamlined process to resolve outstanding pay issues for crew members efficiently. The focus is on ensuring timely compensation and improved communication. 

We Want to Hear From You!

Whether you have feedback for the Committee, concerns to share, or items you’d like brought up with management – don’t hesitate to let us know. Your Local Scheduling Committee is here to be your voice to management. You can easily open a support ticket on the AFA Alaska Online Support Center or directly contact us using the information provided on the Scheduling Committee page of the AFA Alaska website.

Reserve Committee Meeting Recap – 1st Quarter 2025

This message is for pre-merger Alaska Flight Attendants

  • Our AFA Reserve Committee Chairpersons met on Thursday, March 13, to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
  • The Committee also met with management to review specific concerns that Flight Attendants brought forward.
  • Your Local Reserve Committee is available to answer questions, clarify contractual language, or help resolve reserve-related issues. Please don’t hesitate to reach out!

On Thursday, March 13, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Brandi Urban (ANC), Conner Gallagher (SEA), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present was MEC Reserve Committee Chairperson Julie Thornton and MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill.

The committee met with the Interim Managing Director of Inflight Crew Scheduling & Inflight Operations (South) Sara Cook and Manager of Inflight Crew Scheduling Goose Hlaingmyint.

The committee is next scheduled to meet on Thursday, June 19

Topics of Discussion

The committee reviewed several items during both internal AFA-only discussions and meetings with management. Some of the topics discussed include:

  • Plans for the initial training classes for the remainder of the year. Management has canceled Class 6 this year; however, they still plan to hire more Flight Attendants. The number of classes and the specific number of students in each class will depend on the delivery of new aircraft. Class 2 is scheduled to be online on April 1, and Class 3 will be online on May 1.
  • Staffing within Crew Scheduling: six new schedulers have been hired and are currently in training, bringing the total number of crew schedulers to 49.
  • A review of reserve utilization statistics shows approximately 87.1% utilization across all bases. Reserve coverage is expected to be around 18% in all bases, except for Seattle, where it is anticipated to be about 20% for Q2.
  • A discussion about new contractual provisions and their implications for reserve Flight Attendants.
  • Ongoing concerns regarding no-shows due to issues with cell phone providers and cell service. Please report these issues through the AFA Alaska Online Support Center so AFA representatives can follow up with management.

What The Committee Is Working On

  1. Developing Additional Tools & Resources for Reserve Flight Attendants. Working to update Reserve 101 & the Reserve survival guide with new CBA provisions.
  2. Assisting Probationary Flight Attendants Through the Reserve Buddy Program. Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Reserve Buddy program. Also, developing a checklist of common topics that new hire Flight Attendants need assistance with within the first 30 days after graduation.
  3. Addressing Reserve Contractual Concerns. Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management complies with our contract.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Reserve Committee is your voice to management. You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.

Upcoming AFA Alaska Phone and Email Outages

This message is for pre-merger Alaska Flight Attendants

As we move forward with merging the Alaska and Hawaiian Master Executive Councils (MECs), we want to inform you about some changes happening this week that may affect your ability to contact AFA Representatives. Some of the communication systems we use at AFA Alaska, including our email and phone systems, will be combined with those used by AFA Hawaiian. During this transition, you may need to use alternative methods to reach an AFA Representative.

Phone System Outage

Starting tonight, March 18, at 5 PM PT, AFA phone lines—such as the main AFA Alaska number, the Employee Assistance Program (EAP) line, and the Air Quality hotline—will be temporarily unavailable. We expect these services to be offline until early next week. In the meantime, if you need to reach someone, here are some alternatives:

  • You can contact Local Executive Council (LEC) Officers using their direct phone numbers on our website.
  • For EAP or Professional Standards assistance, please refer to the Committee Member or Chairperson phone numbers on your Local Committee page or call AFA International EAP at (800) 424-2406 to be routed to an on-call EAP Representative.
  • The Air Quality Reporting Hotline will be available at (503) 358-3436.

Email System Outage

Additionally, starting at 5 PM PT on Friday, March 21, our AFA Alaska email systems will also be offline until Monday morning, March 24. During this time, AFA Representatives won’t be reachable via their AFA Alaska email addresses and won’t be able to view or respond to tickets submitted through the AFA Online Support Center. However, you can still contact AFA Representatives directly by phone using the numbers listed on your Local Committee page.

Thank you for your understanding and support as we navigate this transition. Merging our AFA systems is an important step towards better communication and efficiency, which will help us serve our combined group of Flight Attendants more effectively.

Hotel Committee Meeting Recap – December 2025

On Monday, December 1, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX), and Kanani Vallot […]

MEC Reserve Committee Vice Chairperson—New Hire & Probation Interviews – January 2026

This message is for pre-merger Alaska Flight Attendants Do you want to help new Flight Attendants as they go through initial training and probation? Our MEC is seeking a dedicated and organized Member in good standing to serve as the MEC Reserve Committee Vice Chairperson—New Hire & Probation. In this role, you’ll be the primary […]

Pre-Merger Alaska MEC Committee Chairperson Election Results

This message is for pre-merger Alaska Flight Attendants During this week’s MEC Meeting, our MEC held interviews for the next group of pre-merger Alaska MEC Committee Chairperson positions to be elected for the upcoming MEC Officer term. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After […]

Merged MEC Committee Chairperson Election Results

During this week’s MEC Meeting, our MEC held interviews for our next merged MEC Committee Chairperson and Representative positions. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful consideration and deliberation, the following candidates have been elected: MEC Inflight Training Committee Chairperson: Megan BrownMEC Inflight Training […]

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