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        You are here: Home / Archives for Committees

        Reserve Committee Meeting Recap – 3rd Quarter 2024

        September 25, 2024 17:00

        Reserve Committee

        • Our AFA Reserve Committee Chairpersons met on Thursday, September 12, to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
        • The Committee also met with management to review specific concerns that Flight Attendants brought forward.
        • Your Local Reserve Committee is available to answer questions, clarify contractual language, or help resolve reserve-related issues. Please don’t hesitate to reach out!

        On Thursday, September 12, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Brandi Urban (ANC), Conner Gallagher (SEA), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Adrian Alcantara (SAN). Also present was MEC Reserve Committee Chairperson Julie Thornton and MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill.

        The committee met with the Director of Inflight Crew Scheduling Sara Cook and Inflight Crew Scheduling Supervisor Matthew Trujilo.

        The committee is next scheduled to meet on Thursday, December 12.

        Topics of Discussion

        The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

        • Initial Training classes for the remainder of 2024. Class 5 will start in October and will be online in December; this will be the last class of the year. Management has begun discussions about classes for next year, however the number of classes and specific number of students in each class has not yet been confirmed.
        • LOAs & Settlement agreements that pertain to Reserve Flight Attendants.
        • Our partnership with the PBS Committee with their in person & virtual PBS bidding assistance offered monthly. 
        • Recent Reserve-related scheduling issues.
        • Crew Scheduling staffing. Sara Cook hired 3 additional Crew Schedulers and plans to continue to grow her team in the new year.  
        • Reserve-related issues that were escalated to the Scheduling Review Board (SRB) and Alternate Dispute Resolution (ADR) processes. 

        What The Committee Is Working On

        1. Assisting Probationary Flight Attendants Through the Reserve Buddy Program.   Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Reserve Buddy program.
        2. Addressing Reserve Contractual Concerns. Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management is compliant with our contract. 
        3. Developing Additional Tools & Resources for New Flight Attendants. Working to create a plan to provide more user friendly, easy-to-access resources about the CBA and other job-related information for new Flight Attendants.

        We Want to Hear From You!

        Do you have feedback for the committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Reserve Committee is your voice to management. You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Reserve Committee Tagged With: committee meeting

        Uniform Committee Meeting Recap – 3rd Quarter 2024

        September 24, 2024 17:00

        Uniform Committee

        • Our AFA Uniform Committee Chairpersons met on Wednesday, August 7 to discuss their ongoing program of work to represent Flight Attendants interests related to uniforms.
        • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are reporting related to uniform quality, wearability, and availability.
        • If you are experiencing any issues with uniform quality or construction, please report the issues to Unisync as soon as possible. Please include your Local Uniform Committee Chairperson on the email so they can help track any issues or trends that might be developing.

        On Wednesday, August 7th, the AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent Flight Attendants and push for improvements in the workplace. Present at the meeting were Dana Butchen (ANC), Dena Heath (SEA), David Jelinek (PDX), Lisa Mueller (SFO), Heather Holmes (LAX), JP Perina (SAN), and MEC Uniform Committee Chairperson Kiara Jenkins.

        The committee also met with Director – Procurement and Logistics Eric Phillipson, Sr Product Manager Marketing Megan Low, Supply Chain Program Manager Lizzie Revard, PDX Inflight Base Manager Kristie Stafford, and SFO Inflight Base Manager Cierra Lewis.

        The next Quarterly Uniform Committee Meeting is scheduled for Thursday, November 14, 2024.

        Topics of Discussion

        The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

        • Uniform Policy update
          • The new uniform policy update goes into effect Oct 1st 2024, at which time Flight Attendants are required to be compliant.  
          • This update includes changes to “chunky” footwear and “fanny-pack” style crossbody bags.
        • Footwear accommodation process
          • Flight Attendants are required to look into every option available.
          • If they are not able to find anything, then a supervisor will forward the case to HR.
          • The Flight Attendant will need to provide a doctor’s notes and work to find a style that meets their needs in coordination with HR.
        • Bootwear
          • Bootwear approval will be streamlined through Megan Low, Kristie Stafford, and Cierra Lewis instead of being done on a supervisor-by-supervisor and case-by-case basis. This ensures an equitable approval/denial process for all Flight Attendants at all bases.
          • New bootwear guidelines and options will be provided prior to boot season.
        • OccFit nylons and shoes update
          • A message from Mgr Employee Benefits Sara Gray: There have not been any changes to how the compression stockings are covered on the medical plan. They continue to be covered as durable medical equipment when there is a medical diagnosis, a prescription written by their doctor and the compression stockings are considered medical grade. On the medical plan, we can only cover things that have medical necessity. Not everyone that purchases compression stockings through OccFit would be eligible for coverage under the medical plan. We have reiterated this to OccFit numerous times and they have been asked to remove reference to the medical plan. It is also important to note that the coverage on the medical plan is different based on whether they are on Kaiser or Premera, whether they are in the PPO, CCPPO or HMO plan and for Kaiser, it also varies by their Kaiser location. This is why it is important to not reference specific coverage by the medical plan. There are also medical grade compressions stockings that are less expensive through in-network providers. OccFit is out-of-network and therefore subject to out-of-network deductibles and coinsurance. For anyone that would like to purchase compression stockings through their medical plan, I would strongly recommend that they reach out to customer service at either Premera or Kaiser and find out the specific way to get these covered and how to be able to purchase them through an in-network provider. 
          • Please reach out to your local Benefits Committee Chairperson if you have any questions regarding OccFit nylons for a medical diagnosis.
        • Packable/Transition Jacket
          • The committee was able to feel and wear the demo jacket at the meeting and the overall consensus is that this is an excellent solution.
          • The cut is the same as the current transition jacket, however it is a bit thicker and has an Omni-Heat lining.
            • Requested no logo so can be used at a layover
            • Wear testing will begin in the winter, though rollout and development is pending the merger
        • Luggage tags
          • Luggage tags are now obtained from base supervisors and are available at all bases
        • Spinner bag
          • Lisa Mueller & Kiara Jenkins had a meeting with the TravelPro rep and Lizzie Revard on 05/17
            • TravelPro is currently redesigning their Flight Attendant roller bags. They will be working with Flight Attendants across the globe to obtain feedback.
            • The committee has decided to table the request for the spinner bags until TravelPro’s new roller bag has been through a wear test, as we will now be afforded a seat at the table to have input on the bag design.
            • The main reason for tabling the request is because spinner bags are not designed for stacking and would not be conducive for Flight Attendants who are on multi day trips, pack/stack lunch bags, or use the bag in any position other than upright. The bag’s warranty is voided if the wheels and bag are misused through dragging it roller bag style or stacking multiple bags on the luggage.
        • Tote Exchange
          • Flight Attendants who did not have an option to select the rolling tote during COVID constraints may trade in their standard tote.
          • This affects new hires from all classes in 2022, 2023 and classes 1 and 2 of 2024.
          • This can be requested through a supervisor. 
        • Wear testing
          • Items will be shipped to bases. If a tester is not able to pick up during the base hours, they should contact the supervisor to make arrangements to pick pieces up. 
          • Supervisors will create a Standard Operating Procedure (SOP) for wear testing deliveries/handoffs
        • Quality Concerns
          • All quality concerns including buttons falling off and splitting at the seams/cuffs of sweaters should be reported through the Quality Concern form on the Uniform subsite.
          • AFA received the first batch of Unisync data
            • Based on the volume of pieces shipped there is a very low number of reports. (21,000 pieces shipped and only 21 quality reports received)
            • Please submit reports so the Uniform Committee can follow up with known issues and request production changes.
          • If you have any quality concerns, please submit your issue using the Quality Concern Form on Team AAG > Other Resources > Uniforms > Safety & Quality > Quality > Here [SSO required] so Unisync and AFA can track recurring issues. Changes can only be made if the vendor is provided with sufficient data and proof of quality concerns.
          • There is an increasing concern regarding cut and seam inconsistencies (i.e. FAs are ordering sizes that they already own and finding the new ones don’t fit the same as the old ones.) 
        • Wings
          • Flight Attendants will now receive an order confirmation as to the timeline for wings to ship. 
          • FAs can order 4 of each set of wings every year.
            • Example –  4 “Committed to Kindness”, 4 “I Speak…”, 4 “Name Only”. 
          • If there are quality issues with the wings at shipment and during use, please send a report to Unisync at alaskaservice@unisyncgroup.com 
        • The following uniform requests have been submitted and are pending management review:
          • Black boots
          • Year-round boot wear
          • Adhoc wings at each base that read “Flight Attendant” for FAs who are awaiting wing orders.
          • Supervisors ordering wings on Flight Attendant anniversary date
          • Add inside pocket to Aura vests
          • No hosiery requirement in light of the Occufit issues
        • The following uniform requests have been APPROVED:
          • No changes to the hem length on the A-line dress (management wanted it longer)
          • Tote exchange program
        • The following uniform requests have been DENIED (no new pieces will be considered prior to the merger/next uniform rollout):
          • Shoe allotment request
          • White shirts
          • A-line to come in sensitive material (the Aura dress does not contain wool and is considered the sensitive option)
          • A “splash of color” on long sleeves when rolling up the cuffs
          • Allow the blazer over the warm weather shirt (defeats the “casual look” goal of the warm weather shirt)

        October 1st, 2024 will be the start of the new Uniform Policy and discipline may be issued for noncompliance.

        What The Committee Is Working On

        1. Bootwear. Advocating for more options and colors as navy style boots are becoming increasingly more expensive and/or difficult to find.
        2. Wear Testing. Wear testing for a new/more durable cardigan less prone to hem and seam issues will begin late fall/early winter. The transition jacket will be wear tested after the completion of the cardigan testing.
        3. Tote Exchange Program. Specific to the post-COVID classes who were not given the normal selection process for totes due to supply chain issues. Please see your supervisor if you would like to exchange your bags.

        We Want to Hear From You!

        Please email Unisync with any quality issues. In the email, please describe the issue in detail, include the “PO” number from the tag, attach photos of the issue and the tag, if possible, and CC your Local Uniform Committee Chairperson. Please consider opening a ticket at AFA Alaska Support so the Uniform Committee can track these issues.

        Would you like to join the wear test pool? Do you have other feedback for the committee or items that you’d like brought up with management? Please let us know! Your Local Uniform Committee is your voice to management. You can find contact information on the Uniform Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Uniform Committee Tagged With: committee meeting

        Hotel Committee Meeting Recap – 3rd Quarter 2024

        September 23, 2024 17:00

        Hotel Committee

        • On September 12, our AFA Hotel Committee Chairpersons met to discuss their ongoing work to protect and improve the quality of hotel accommodations and ground transportation providers for Flight Attendants.
        • The Committee met with management and representatives from the company’s crew accommodations vendor to discuss current trends and concerns regarding layover hotels and transportation.
        • If you encounter problems or have positive feedback about hotels or transportation, please report it through the feedback function in the MyCrewCare app. Your feedback is crucial as it provides the Committee with essential data to support keeping high-quality hotels and push for change when conditions are unacceptable.

        On Thursday, September 12, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Virginia Fritz (SFO), and Chris Cardenas (LAX), with MEC Hotel Committee Chairperson James Bozanich also present.

        The committee met with Crew Hotels & Administration Manager Nichole Turner, Director of Crew Planning Trisha Bennett, Managing Director of Operations Staffing & Resource Management Brittany Audette, and Managing Director Inflight Ops South (LAX, SAN, & SFO) & Crew Scheduling Allen Thieman from management. Representatives from the Company’s crew accommodations vendor, Accommodations Plus International (API), hosted the meeting.

        Topics of Discussion

        The committee reviewed several items during the meeting with management and API. Much of the conversation during these Quarterly Business Reviews focuses on financials and the state of the hotel industry. Some items discussed include:

        • MyCrewCare App Features
          • “News” tab in layover city
          • Tweaking of the crew feedback prompts to make them more user friendly so that feedback can be obtained
        • API Process Improvements
          • Phone systems migrating to the cloud for better workflow
          • JetRFP – will be programmed to allow a hotel to bid on a block of business if they are unable to accommodate the full rooms per night request. Will potentially allow for more hotel options for crew accommodation
        • Request to improve the timelines when it comes to placing crew hotel information into the bid packets and Crew Access.
        • Crew complaints and transportation issues
        • Concerns surrounding the utilization of rideshares (Uber/Lyft)
        • Unpaid hotel incidentals – reminder for crews to settle their hotel incidentals before checkout

        What The Committee Is Working On

        1. Ad Hoc list review. Our crew hotels have been inspected, endorsed and are contracted properties. Occasionally crews need to be relocated for various reasons, such as known hotel blackout dates, planned property maintenance, fire alarm testing, irregular operations, etc. When our contracted properties cannot take the usage, Crew Hotels and API reference the ad hoc list for alternate accommodations. The Hotel Committee reviews this list periodically to ensure the properties listed still meet our standards.
        2. Conducting hotel site visits. The Hotel Committee visits hotels that are under consideration by management, and we advocate for management to select hotels that will provide the safest and most comfortable layover experience for Flight Attendants. By the end of 2024, your Hotel Committee will have conducted site visits in 32 cities. For 2025, there are 40 markets that will be reviewed. Contract expirations, crew complaints and cost saving opportunities are the primary drivers that trigger a market review. Depending on the outcome of the market review, a site visit may be scheduled in that city.
        3. Investigating MyFeedback (CrewCare) reports. Reviewing crewmember feedback and working to hold hotel and transportation providers accountable through management and API. Your direct feedback fixes problems, and it’s the documentation we need to support the decisions to remain where we are or to advocate for a hotel change or ground transpiration change.

        We Want to Hear From You!

        Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

        Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (AS), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

        Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Hotel Committee Tagged With: committee meeting

        Celebrating Hispanic Heritage Month

        September 15, 2024 17:00

        Human Rights Committee

        • September 15 marks the first day of Hispanic Heritage Month in the United States. This tradition dates back to 1968 when legislation was signed into law first recognizing Hispanic Heritage Week.
        • Read more about Hispanic Heritage Month, learn about the accomplishments of Hispanic Americans, and learn about events you can participate in using the resource links below.
        • Join the celebration by wearing a Hispanic Heritage Month AFA Pin. Check with your Local Council if you need a pin.

        September 15 marks the first day of Hispanic Heritage Month in the United States.  The celebration, also called National Hispanic Heritage Month, began as Hispanic Heritage Week when it was established by legislation signed into law by President Lyndon Johnson in 1968.  In 1988, the single-week event was expanded to a month-long period to be celebrated each year from September 15 to October 15.

        September 15 is significant as it marks the anniversary of the independence of the Latin American countries of Costa Rica, El Salvador, Guatemala, Honduras, and Nicaragua.  Mexico also celebrates independence on September 16, Chile on September 18, and Belize on September 21.

        Learn More About Hispanic History

        You can learn more about the accomplishments of Hispanic Americans through some of the dedicated websites and resources below.

        • Library of Congress – National Hispanic Heritage Month
        • National Archives – Hispanic Heritage Month
        • National Park Service – Hispanic Heritage Month
        • Smithsonian Institution – National Museum of the American Latino
        • Alaska Air Group – Latin Culture Resource Group (LCRG) (AAG sign-on required)

        Celebrate with a Hispanic Heritage Month AFA Pin

        In 2021, the AFA Executive Board unanimously passed a resolution recognizing Hispanic-Latinx Heritage Month. The resolution established a special commemorative pin for AFA Members to wear throughout the month.

        For more information about the pin, contact your Local Human Rights Committee.  Also, be on the lookout for a communication from your Local Council or contact your LEC Officers to determine pin availability.

        Questions?

        If you have any questions, please contact your Local Human Rights Committee.

        Filed Under: AFA News Now, Human Rights & Equity Committee Tagged With: Hispanic Heritage Month

        Honoring Your Feelings On The Anniversary Of 9/11: A Message For Flight Attendants

        September 10, 2024 17:00

        Employee Assistance Program (EAP)/Professional Standards Committee

        For Flight Attendants, the anniversary of September 11th holds deep emotional significance. Whether you were flying that day, knew someone personally affected, or joined the profession afterward, the weight of that tragic day is often felt across the industry. The emotions that surface on this anniversary can vary widely—ranging from grief and sadness to pride and resilience. It’s essential to acknowledge these feelings and find ways to honor them.

        You’re not alone in how you feel. The aviation community shares a unique bond, and this anniversary is often a time when Flight Attendants, pilots, ground staff, and all those connected to the industry come together in solidarity. Reaching out to colleagues can provide a sense of comfort and shared understanding. Sometimes, simply talking about your feelings with someone who understands can bring relief. By honoring your own feelings and supporting one another, you help carry forward the legacy of resilience and unity that defines the aviation community.

        While honoring the memory of 9/11, it’s equally important to care for your own well-being. The emotions stirred on this day can be heavy, so take time for self-care. This might include spending time with loved ones, engaging in activities that bring you comfort, or simply giving yourself permission to step away from any overwhelming emotions.

        If you feel the need for more support, don’t hesitate to reach out to a Local AFA EAP Committee representative.  You can connect to one through AFA Alaska EAP at (949) 470-0493. You can also find the listing of your Local AFA EAP Committee with their contact information at afaalaska.org/eap.

        Filed Under: AFA News Now, EAP/Professional Standards Committee Tagged With: September 11

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