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Hotel Committee Meeting Recap – April 2026

On Monday, April 13, our AFA Local Hotel Committee Chairpersons met virtually to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA pmAS), Kelly Hepworth (PDX), Barry Spitzer (SFO), Brian Sherill (LAX pmAS), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich facilitating the meeting.

The Committee met with Director of Crew Planning Trisha Bennett, Manager of Crew Hotel and Administration Diane Szubert, and Crew Hotels Support Specialist LaFay Williams.

Our next monthly meeting with management is scheduled for Monday, May 11.

Topics of Discussion

  • Final Hotel Decisions: Management has finalized hotel decisions for PHL, MKE, IAD, and PSP. This information will be communicated in April’s Hotel Informational Bulletin, as we cannot publicly disclose the names of our crew hotels.
  • API Challenges: We spend most of our meeting addressing challenges with our hotel vendor, API. Some of the items are Hotel Committee facing (site visit schedules, hotel bids (RFPs) with incorrect information, sourcing timelines, etc.), and other issues are Flight Attendant facing (missing newly contracted hotels in MyCrewCare, discrepancies with system van times, etc.). Crew Hotels took detailed notes during our meetings and will follow up with API for resolution.
  • Ground Transportation GPS Tracking: We have communicated before that a number of our ground transportation providers have GPS-enabled vans. The MyCrewCare app will eventually have this feature integrated. In the meantime, we have asked for the specific standalone apps or websites where crews can currently get this information. Our goal is to have this information posted with April’s Informational Bulletin.  

Overheard on the Jetbridge

We’re aware of a rumor circulating on social media suggesting that we’re planning to leave one of our key KOA properties. We want to confirm that this isn’t true. In fact, our Hotel Committee has requested the renewal of the contract with this property and has inquired about the possibility of securing higher food discounts for Flight Attendants as part of the renewal negotiations.

We’re unsure of the rumor’s exact origin, though it may have stemmed from a comment made by an individual from another workgroup. Both AFA and ALPA maintain Hotel Committees dedicated to advocating for their Members’ needs. While the committees collaborate closely, preferences for specific properties can occasionally differ between the two groups. Our Hotel Committee always puts Flight Attendants first and will keep pushing for the hotels that work best for us.

Important Reminders

  • Conducting a Site Visit ≠ Leaving a Property: Doing a site visit doesn’t mean we’re planning to leave a property. As we mention each month, conducting a site visit in a market isn’t a sign that we’re getting ready to leave an existing hotel.
  • Positive Feedback Matters: We’ve recently heard a lot of good things about this property. Please keep sharing your compliments about hotels you like via CrewCare—your feedback helps both the Hotel Committee and the hotel know they’re doing a great job.
  • Your Representatives are Available: Your Local Hotel Committee is always here to answer your questions. If you hear rumors, it’s best to skip the gossip and ask us directly.

What The Committee Is Working On

1. Conducting Hotel Site Visits: The Hotel Committee conducts site visits on hotels under consideration by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Market reviews are triggered by factors such as contract expirations, crew complaints, and cost-saving opportunities.  

Pre-Merger Alaska: We have been provided the site visit schedule for 2026, and it’s quite extensive. Additional site visits may be added due to the conditions listed above. The scheduled site visits through June 2027 are:

  • April: DFW, EWR, JFK
  • May: PHX, ATL
  • June: OGG, RNO, BOS
  • July: BWI

Pre-Merger Hawaiian: The scheduled site visits through June 2026 are:

  • April: SYD, LAX
  • June: JFK

2. Hotel Gainshare Update (pmAS): The Gainshare program negotiations are currently stalled because management is concerned about the federal tax implications. AFA International was consulted and provided a legal counterargument. We’re waiting for AFA International to coordinate with Alaska Airlines Labor Relations management on this. Our goal is to reach a consensus and finalize the program’s negotiations. We recognize that many of our Members are interested in this program, and we’re doing everything we can to make it a reality.  

We Want to Hear From You!

Our Hotel Committee relies on your feedback, whether positive or negative. Please report via CrewCare (pmAS) or the FA Crew Accommodations Feedback form (pmHA), which ensures your experience with a layover hotel or ground transportation is addressed. These are the only official way to report issues, as the Committee does not monitor social media channels.

Each CrewCare and feedback form submission is forwarded to our AFA Hotel Committee, Crew Hotels (Alaska/Hawaiian management), API, and the hotel or ground transportation provider. This ensures quick action can be taken to correct or fix the issue for the next crew member. It also allows us to monitor hotel and transportation trends. Pre-merger Alaska Flight Attendants can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the Committee or any specific items you want us to bring up with management? Please let us know! Your Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska + Hawaiian website.

Single PSS Is Coming: What It Means For You

Tonight, the Alaska and Hawaiian merger will reach another major milestone—the integration of both airlines into a single passenger service computer system (PSS). While this change will affect Flight Attendants less than other groups—like Customer Service Agents and airport staff—there are still important updates you should know.

Block2Block App and Onboard Service

Pre-merger Hawaiian Flight Attendants will now use the Block2Block (B2B) app to access flight and passenger information and conduct onboard sales. Here’s what that means:

  • Onboard sales will now be transacted using B2B using the new card readers that were distributed over the past few months.
  • Elite status recognition begins.
  • Catering reports will now be submitted using B2B, via the “catering and service feedback” tab found under your selected flight.

Additionally, Extra Comfort on pre-merger Hawaiian aircraft will transition to Premium Class starting tomorrow, aligning with the existing Alaska Premium Class experience.

Employee Travel

Starting tomorrow, Hawaiian Airlines flights will move to the FLY website. All Air Group employees will use FLY to list for Alaska, Hawaiian, and Horizon flights, streamlining the process for everyone.

For employee travel, pre-merger Alaska aircraft are the Boeing 737 fleet, and pre-merger Hawaiian aircraft are all Boeing 717, Airbus A321, Airbus A330, and Boeing 787 aircraft.

Travel Seniority

Both pre-merger Alaska and Hawaiian employees can now travel on all mainline aircraft with the same boarding priority. Standby list order will be determined by company seniority (year of hire), and if multiple employees have the same hire year, check-in time will determine priority.

It’s important to note that travel seniority is based on company (Alaska/Hawaiian) seniority and is not part of the seniority merger integration process, which is taking place separately to merge the Alaska and Hawaiian Flight Attendant seniority lists. The merged Flight Attendant seniority list is a separate entity that will only be released once we reach and ratify a joint collective bargaining agreement (JCBA). 

Jumpseats

Pre-merger Hawaiian Flight Attendants will no longer use ID90 to list for jumpseat travel. All jumpseat listings should now be made through FLY. Once you are listed, approach the Customer Service Agent (CSA) at the gate to request the jumpseat. Jumpseats will be awarded in Flight Attendant seniority order until 30 minutes prior to departure, after which any remaining jumpseats will be awarded on a first-come, first-served basis.

Due to differences in our current collective bargaining agreements, Flight Attendants may only jumpseat on their respective pre-merger carrier’s aircraft. Pre-merger Alaska Flight Attendants are limited to pre-merger Alaska aircraft, and pre-merger Hawaiian Flight Attendants are limited to pre-merger Hawaiian aircraft. This policy will remain until a joint collective bargaining agreement (JCBA) is reached and ratified.

Pre-merger Alaska Flight Attendants will also continue to be able to jumpseat on Horizon Air aircraft and vice versa. The ability to jumpseat on Horizon Air aircraft does not extend to pre-merger Hawaiian Flight Attendants at this time.

Commuters

Even with a single PSS and shared travel platform, commuter policies and benefits remain tied to each pre-merger contract. These will stay separate until a joint collective bargaining agreement (JCBA) is in place.

Pre-merger Alaska Flight Attendants who are registered commuters will continue to use the commuter boarding priority (D8) on pre-merger Alaska aircraft only (including flights operated by SkyWest for Alaska Airlines). The commuter boarding priority does not extend to pre-merger Hawaiian aircraft. FLY will not permit a pre-merger Alaska commuting Flight Attendants to list using the commuter boarding priority on pre-merger Hawaiian aircraft.

Please note: FLY may display a Boeing 787 flight as an Alaska-branded flight, even when the aircraft belongs to the pre-merger Hawaiian fleet. Currently, Boeing 787s are mostly scheduled for Asia and Europe routes but also operate select flights between HNL and SEA and may appear elsewhere, especially during irregular operations. If you commute between HNL and SEA, check the aircraft type before listing to confirm whether it’s a pre-merger Alaska or Hawaiian aircraft.

Pre-merger Hawaiian Flight Attendants who are commuters will continue to be able to use the provisions in the CBA/commuter policy LOA (section 34-28). Pre-merger Hawaiian Flight Attendants can utilize the commuter policy LOA when traveling on pre-merger Alaska aircraft.

Kindness and Patience

Integrating two complex computer systems while keeping the airline running is a major challenge. Customer Service Agents and airport operations employees will be at the forefront of this transition, especially at stations new to the system. Please continue to show patience and kindness in all your interactions with them—whether you’re working a flight, commuting to or from work, or non-reving using your travel benefits.

Questions?

If you have any questions about the changes associated with single PSS, please don’t hesitate to reach out to your LEC Officers.

Navigating Acute & Delayed Stress As A Flight Attendant

Stress is an inherent aspect of the Flight Attendant profession, often stemming from the demanding nature of responsibilities and the unpredictable nature of air travel. It’s essential for Flight Attendants not only to understand the different types of stress they may encounter but also to recognize the warning signs of acute and delayed stress for effective stress management.

Acute Stress: Turbulence in the Mind

Acute stress is like sudden turbulence during a flight—an unexpected and intense event that can disrupt the normal flow of operations. Flight Attendants may experience acute stress during emergency situations, unruly passenger incidents, or unexpected flight delays. This type of stress triggers the body’s fight-or-flight response, leading to physiological changes such as a rapid heartbeat, shallow breathing, and gastrointestinal discomfort.

Physical Symptoms of Acute Stress:

  • Heightened heart rate
  • Nausea or stomach cramps
  • Rapid breathing

Cognitive Impact of Acute Stress:

  • Impaired decision-making
  • Difficulty concentrating
  • Emotional reactivity

Delayed Stress: The Quiet Aftermath

Delayed stress, much like a delayed flight, doesn’t manifest immediately but can have lasting effects. Flight Attendants may experience delayed stress after particularly challenging flights, traumatic incidents, or extended periods of high stress. This type of stress can be confusing as it emerges after the initial event has passed, potentially catching individuals off guard. Symptoms of delayed stress include:

  • Persistent feelings of anxiety or unease
  • Intrusive thoughts or flashbacks related to the stressful event
  • Difficulty sleeping or concentrating

Proactive Stress Management Strategies

Flight Attendants can adopt various strategies to manage stress effectively and maintain their well-being amidst the challenges of their profession.

Self-Care Practices:

  • Regular exercise and physical activity
  • Adequate rest and sleep
  • Mindfulness or relaxation techniques

Seek Support:

  • Utilize your AFA EAP
  • Connect with peer support groups or mental health resources

Set Boundaries

  • Establishing work-life balance
  • Learn to say no to additional responsibilities when feeling overwhelmed

Remember, our AFA Employee Assistance Program (EAP)/Professional Standards Committee is here to support you. Reach out for confidential assistance, resources, and guidance tailored to your needs at (949) 470-0493 or (800) 424-2406.

Protect Yourself From Potential Discipline on Social Media

Our Grievance Committee would like to provide background on social media, protected classes, and discipline.

Federal protected classes include race, color, religion, sex (including pregnancy, sexual orientation, or transgender status), national origin, age, disability, or genetic information. 

Alaska’s People Policy says:

Personal Conduct
22. Threatening, intimidating, or discourteous behavior, including abusive, profane, or obscene language, acts, or gestures, to guests or employees at any time will not be tolerated.
23. Any form of harassment or discrimination based on a Protected Characteristic is prohibited.

Flight Attendants have also faced discipline under the Social Media section of the People Policy.

Alaska Airlines management has disciplined for posts made in Flight Attendant-run social media groups such as Galley Tea, Patriots with Wings, and others, as well as Flight Attendants’ personal pages, even with very little to show that the poster was a Flight Attendant employed by the company.  In fact, an arbitrator upheld discipline, although there was very little evidence on the Flight Attendant’s personal page to identify them as a company employee.  

We know the world feels unsettled right now, and even within our group, people have strong and different opinions. Still, management continues to issue discipline when company policies are broken, no matter what is happening in the news. Depending on the nature and severity of an incident, outcomes may range from a warning to suspension, or even termination. It’s important to be aware that violations of company policy, whether on social media or in other contexts, can result in a wide range of disciplinary actions.

Most Flight Attendants who were disciplined for social media posts were reported by co-workers. Usually, the person reporting did not want anyone fired—they just wanted the post taken down or prevented from happening again. Instead of going straight to management, you can contact AFA Professional Standards for help. You can find their contact information on the EAP/Professional Standards Committee page of the AFA Alaska + Hawaiian website. The Committee can help facilitate resolution between Flight Attendants without management involvement. Sometimes, taking some breathing room and understanding can help the situation.  

We may not always agree, but everyone wants a respectful and positive workplace. Both AFA and Alaska have rules about treating others with respect at work and online. Please think carefully before posting or commenting on social media and be considerate in your interactions with other Flight Attendants and passengers. If you avoid posting or commenting on things that could break company policy, you can avoid problems.

If you have questions, please contact your Local Grievance Committee or LEC Officers.

Human Rights & Equity Committee Meeting Recap – 1st Quarter 2026

On Wednesday, March 25, our AFA Human Rights & Equity Committee Chairpersons met to discuss their ongoing activism to raise awareness and create positive change within our workplace and community. Your representatives attending the meeting included Louise Borras (LAX-pmAS), Bruni Agosto-Pinal (LAX-pmHA), Aaron Miller (PDX), Nyachan Chuar (ANC), and Yan Yan Teague (SEA). MEC Human Rights & Equity Committee Chairperson Chip Hestle II and MEC Vice President Brice McGee were also present. 

The Committee met with several members of management, including Seattle Director of Inflight Base Operations Jenny Bookert, California Director of Inflight Base Operations Benito Pasia-Garcia Jr., Director Culture & Belonging Steve Nelson, and Senior Culture Partner Sarah Keimig.

The Committee’s next meeting with management is scheduled for Wednesday, June 24.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include: 

  • Interaction With ICE Agents: The Committee requested that inflight Management provide guidance on what to do whenapproached by Immigration & Customs Enforcement (ICE) agents. The Committee and inflight management agree that Flight Attendants should contact an inflight supervisor immediately. The committee also suggested contacting Alaska Corporate Security. Management will reach out to Corporate Security to establish a clear process for the Flight Attendant to follow.  
  • AFA ICE Report Form: Flight Attendants are encouraged to use the ICE report form to document interactions or issues involving ICE agents. This form can be found on the AFA International website: afacwa.org/icereport.
  • Flight Crew Verification of Employment (VOE) Letter: This documentation would be similar to the COVID-19 letter that was issued by management to all Flight Attendants. The letter would identify the Flight Attendant as an Alaska Airlines employee if approached while on duty, internationally or domestically. As of now, management asks that Flight Attendants keep a copy of their passport on their person or as a photo on their cell phone. 
  • Reminder of Crew Safety: Management issued a reminder in the December 11, 2024, bulletin “Layover And Crew Transportation Safety Reminders.” The committee requests that the reminder be republished for Flight Attendants
  • Cultural Tattoos: Continued discussion surrounding Cultural tattoos. Management hasn’t finalized a decision on this policy. As of now, each pre-merger airline’s policy remains in place.
  • Culture & Belonging: The Culture & Belonging department is developing within. More interaction for and with employees, more recognition programs, and resources. Resources for hosting/suggesting events within or outside of the company, as well as continuing to keep employees updated on events and Heritage months on Team AAG.
  • CSM (Customer Service Manual) Jumpseat Dress Code Verbiage: Verbiage has been updated to reflect gender-neutral language. 
  • SEA Village Inclusivity For SEA-Based Hawaiian Flight Attendants: Asking management to ensure the SEA Village is more welcoming for our SEA-based Hawaiian Flight Attendants with the opening of the new domicile.
  • Transition of Alaska Airlines Drug and Alcohol Infinity Group to a New Alaska BRG / Hawaiian ERG: The Alaska Airlines Drug and Alcohol Infinity Group is becoming an Alaska BRG/Hawaiian ERG. Its mission is to help employees who are struggling with drug or alcohol issues by offering resources, peer support, and educational programs. The group will focus on prevention, recovery, and reducing the stigma around addiction in the workplace. The Committee is reaching out to Culture & Belonging management to discuss this possibility.
  • Optional ADA Rooms: These rooms would be available to those who self-disclose their disability in PeopleSoft. Management’s stance is that if the Flight Attendant has self-disclosed via PeopleSoft, at the time of check-in at the hotel, the hotel must accommodate the Flight Attendant with an ADA-accessible room. This gives the Flight Attendant with disabilities the ability to request ADA-compliant hotel rooms during layovers. Once signed into PeopleSoft, click “Personal Details” then navigate to “Disability” to complete the form.

What The Committee Is Working On

  1. Optional Pronouns on Wings: The Committee is tracking efforts to allow Flight Attendants to choose to display their personal pronouns (such as she/her, he/him, or they/them) on their uniform wings. The next steps depend on the progress of the merger, which might result in a completely new wing design for everyone.
  2. Land Acknowledgment Signage: The Committee is working to place signs in Alaska and Hawaiian Airlines workplace locations that acknowledge and honor the indigenous communities whose land these workplaces are on. Land acknowledgments are statements that recognize the long-standing relationship between indigenous peoples and their traditional territories.
  3. Batok Tattoos Visible While In Uniform: The Committee is tracking a proposal that would permit Flight Attendants to display traditional Batok tattoos while in uniform. Batok is an ancient form of tattooing practiced by indigenous communities in the Philippine and holds deep cultural significance. Management hasn’t made a final decision on the policy.  
  4. Transition of Alaska Airlines Drug and Alcohol Infinity Group to a New Alaska BRG / Hawaiian ERG: The Alaska Airlines Drug and Alcohol Infinity Group is becoming an Alaska BRG/Hawaiian ERG. Its mission is to help employees who are struggling with drug or alcohol issues by offering resources, peer support, and educational programs. The group will focus on prevention, recovery, and reducing the stigma around addiction in the workplace.

We Want to Hear From You!

Do you have feedback for the Committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Human Rights & Equity Committee is your voice to management. You can find our contact information on the Human Rights & Equity Committee page of the AFA Alaska + Hawaiian website.

787-9 Inflight Service Grievance: Protecting Our Contract and Standards

This message is for pre-merger Hawaiian Flight Attendants For decades, Hawaiian Airlines Flight Attendants have defined the Spirit of Aloha. We take pride in delivering world-class service, but management’s current Boeing 787-9 service model is threatening that legacy. It isn’t just inefficient—it’s an unsustainable pace that undermines the quality our passengers expect and the professional […]

Pre-Merger Alaska Reserve Webinar Video and Q&A Recap – August 6, 2026

This message is for pre-merger Alaska Flight Attendants Thank you to everyone who joined our first pre-merger Alaska Reserve Webinar! We created this interactive session to share practical contract tips and help you feel more confident about reserve life. You can now watch the recording on our YouTube channel using the link below. Please note that […]

Wrapping Up Membership Engagement Focus Month: Stronger Together

July was a remarkable month for our Membership Engagement Committee. We set out with a clear purpose: to bring our Flight Attendant community closer together, share valuable resources, and build authentic connections throughout our system. Over the past four weeks, we explored what it means to be engaged in our AFA family. We kicked things […]

Benefits Committee Meeting Recap – July 2026

This message is for pre-merger Alaska Flight Attendants On Wednesday, July 22, our pre-merger Alaska Benefits Committee Chairpersons met for their regular monthly meeting. This meeting was an internal AFA-only meeting and did not involve management.  Representing you at the meeting were Ava McWilliams Ellington (LAX), Linda Gunselman (PDX), Sonia Quackenbush (SAN), Kathy O’Malley (SEA), […]

Discover The AFA Online Learning Academy

As part of Membership Engagement Committee Focus Month, we’re excited to spotlight one of our core missions: empowering you with knowledge and confidence to participate more fully in our Union. When we understand how our Union works, we strengthen our collective voice and create a more engaged community. To help you on this journey, we’re […]

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