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Representing the Flight Attendants of Alaska + Hawaiian

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AFA Alaska Online Support Center Outage

As we initially reported last Thursday, August 18, we are continuing to experience an outage to the AFA Alaska Online Support Center.  Though we were initially advised by our hosting provider that the issue would resolve within 48 hours, that has not been the case and the website remains inoperable.  The issue has been escalated with our hosting provider and we are continuing to monitor their progress.  Unfortunately, we do not have an estimated time that the website will return to operation.

As long as the system is down, please email your LEC Officers directly if you have an issue to report to AFA. Contact information is below.

BASEEMAIL
ANCanc@afaalaska.org
LAXlax@afaalaska.org
PDXpdx@afaalaska.org
SANsan@afaalaska.org
SEAsea@afaalaska.org
SFOsfo@afaalaska.org

Proportional Domicile Staffing

Master Executive Council (MEC)

The AFA Alaska MEC sent a letter to Alaska Airlines management last week advocating for growing each domicile proportionally via vacancy awards and new hire domicile assignments through 2023. We have all read and heard “we appreciate you” and “we care” in one form or another, but management must now demonstrate its values to do the right thing by turning those words into action. Management acknowledged receipt of the MEC’s letter and indicated they will respond early this week.

AFA Alaska Online Support Center Outage

At around 6 PM Pacific time this evening (Thursday, August 18) the AFA Alaska Online Support Center at support.afaalaska.org went offline due to an issue with our hosting provider. We are currently working to resolve the issue but have been advised that it may take up to 48 hours to restore the system. As long as the system is down, please email your LEC Officers directly if you have an issue to report to AFA. Contact information is below.

BaseEmail
ANCanc@afaalaska.org
LAXlax@afaalaska.org
PDXpdx@afaalaska.org
SANsan@afaalaska.org
SEAsea@afaalaska.org
SFOsfo@afaalaska.org

TAKE ACTION: Demand No Stock Buybacks

AFA International

COVID relief legislation temporarily prohibited airlines from using stock buybacks that enrich executives and big investors on the backs of workers and consumers. But those prohibitions end on September 30.

Now is not the time to start sending cash to Wall Street when the airlines can’t yet meet public demand or manage effectively through operational challenges. Airline workers have had contract negotiations on hold for years – delaying raises and improving working conditions needed to keep skilled workers on the job and attract new applicants.

We call on all airline CEOs to take the No Stock Buybacks Pledge!

Airlines pledge to extend the COVID relief ban on stock buybacks until:

  • operational meltdowns are not the norm and staffing and flights schedules are aligned to support public demand; and
  • labor contract negotiations are concluded.

Stabilizing the industry must be CEOs #1 priority. Not $1 in stock buybacks until this is achieved.

Take Action and Sign the Petition!

From 2014 through 2019, United, Southwest, American and Delta rewarded Wall Street with more than $39 billion in stock buybacks. That’s money that should have been invested in improving passenger experiences, better staffing, and good jobs. When the pandemic struck, aviation unions secured a historic relief package, the Payroll Support Program (PSP), which provided the airlines with funding to maintain payroll and benefits, while temporarily banning stock buybacks and capping executive compensation. At the same time, frontline workers helped the U.S. aviation system weather the economic and public health storm.

We know Wall Street will demand airlines resume buybacks the minute this ban ends. But if CEOs don’t prioritize operations, the crisis in the industry will only deepen.

Airline CEOs can use resources to end operational meltdowns and restore stability, or they can feed Wall Street greed. Sign the demand that CEOs put the industry’s stability, their passengers, and aviation workers first. Greed doesn’t fly. No stock buybacks until the industry flies right!

Hotel Committee Meeting Recap – 3rd Quarter 2022

Hotel Committee

  • Our AFA Hotel Committee Chairpersons met on Thursday, August 12 to discuss their ongoing program of work to protect and improve the quality of Flight Attendant hotel accommodations and ground transportation providers.
  • The Committee met with representatives from management and the Company’s crew accommodations vendor to review current trends and concerns related to layover hotels and transportation.
  • More than ever, the Committee needs your help in reporting hotel and transportation concerns through CrewCare.  Issues that are reported through CrewCare provide the Committee with important data to drive change with management.

On Thursday, August 12, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management.  Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Cassie Dole (SFO), Majo Tanco (LAX), and Kanani Vallot (SAN).  Also present were MEC Hotel Committee Chairperson Laura Hinojosa and MEC Hotel Committee Vice Chairperson Jodi Snow.  The committee met with Crew Hotel Support Specialist Alyssa Umagat, Crew Hotels & Administration Manager Nichole Turner, and Managing Director of Operations Staffing & Resource Management Brittany Audette from management.  Representatives from the Company’s crew accommodations vendor Accommodations Plus International (API) and ALPA participated in the meeting as well.

Topics of Discussion

The committee reviewed a number of items both during the meeting with management and API.  Some items discussed include:

  • Review of the overall condition of the hotel industry and how the industry is recovering from the pandemic.  Similar to the airline business, the hotel industry has mostly rebounded at this point to business levels that are on par or exceed 2019.  This has driven hotel rates up and availability down (supply and demand).
  • Overview of new technology options being offered by API that may improve the flow of information about hotels and ground transportation to crewmembers.  Management will be working with API to evaluate how the options could be used at Alaska.
  • Review of the Company’s utilization of hotels by city
  • Review of CrewCare reports filed (both complaints and compliments). 
  • Ongoing issue with rooms not being available when crew members arrive at a hotel and having to wait.  It is important that Flight Attendants call Crew Scheduling upon arrival if rooms are not ready and then again when provided with a room.  Management has been providing additional compensation for documented wait times of one hour or longer.  Please follow up by documenting with a CrewCare report.
  • Concerns about upcoming major events in LAS, PHX, and ANC that may impact hotel availability and quality of crew layovers.  Working to ensure that crew members have rooms and minimal disruptions.
  • Ensuring room availability in cities that experience major seasonal fluctuations in hotel demand (primarily ANC during summer).  The Committee had previously asked that management take a more proactive approach to guarantee room availability for crews in these locations and is continuing to do so.

What The Committee Is Working On

  1. Conducting hotel site visits.  Visiting hotels under consideration by management and advocating for management to select the hotel that will provide the safest and most comfortable layover experience for Flight Attendants.
  2. Investigating CrewCare reports.  Reviewing CrewCare reports and working to hold hotel and transportation providers accountable through management and API.
  3. Working to ensure hotel availability in cities with seasonal demand.  Advocating for improved processes to ensure that enough contractually compliant hotel rooms will be available for crews in cities that experience strong seasonal fluctuations in demand for hotels.  

We Want to Hear From You!

If you’ve had an unacceptable or substandard experience with a layover hotel or ground transportation provider, please report the issue!  Our AFA Hotel Committee receives a copy of every CrewCare report filed and each one is read and reviewed.  You can file a CrewCare report using the web app on your IMD home screen or by clicking here. 

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Hotel Committee is your voice to management.  You can find our contact information on the Hotel Committee page of the AFA Alaska website. 

Council 43 (HNL) LEC Officer Election Results

Polls closed at 12 PM PT today for the election of Council 43 LEC Officers, representing Hawaiian Airlines Flight Attendants based in Honolulu. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Kela Chong IVLEC Vice President: Martin GusmanLEC Secretary: Soon Kim View the certified election results here >> These newly elected […]

Council 39 (PDX) LEC Officer Election Results

Polls closed at 11 AM PT today for the election of Council 39 LEC Officers, representing Alaska Airlines Flight Attendants based in Portland. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Krystle Shae BerryLEC Vice President: Melodie AnderesLEC Secretary: Kevin Sharp View the certified election results here >> These newly elected […]

Hotel Committee Meeting Recap – May 2026

On Monday, May 11, our AFA Local Hotel Committee Chairpersons met virtually to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX pmAS), and Kanani Vallot (SAN), with MEC Hotel Committee […]

AFA Alaska + Hawaiian MEC Town Hall: Join Us Monday, June 8

This is your opportunity to connect, share, and be heard! Join us at our next AFA Alaska + Hawaiian MEC Town Hall on Monday, June 8. Get the latest AFA news and connect directly with our MEC Officers. Bring your questions—this is your chance to get answers directly from AFA Representatives. The Details What: AFA Alaska […]

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