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Scheduling Committee Meeting Recap – September 2022

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, September 27 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, September 27, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, and MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey. The committee met with Inflight Crew Scheduling Duty Manager Sara Cook, Director of Crew Staffing Nicholas Giles, and other management representatives from Crew Planning and Crew Scheduling.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Concerns with charter bidding and ferry flight numbers that were not supposed to be in bid packets. These were pay protected under Section 10.W.  Crew Planning is developing processes to ensure compliance. 
  • Vacation bidding first round awards are posted.  Questions about whether the bidding instructions for vacation are adequate.   If not, what would Flight Attendants like to see added or removed. 
  • Preparations for winter operations.  Reminder to review Irregular Operations including but not limited to Section 8.S and 10.S.
  • New managers, supervisors and crew schedulers are joining Inflight Crew Scheduling. The committee reviewed that they do receive contract training, on the job training, work with instructors and high level crew access/crew exchange processing training.  The committee welcomes each of them to the department and look forward to working with them. 
  • Hotel and transportation issues.  Some Flight Attendants were required to vacate hotels during irregular operations in Newark.  This concern was referred to the Alternate Dispute Resolution (ADR) process as AFA believes there is a clear violation of the contract.  There are still reliability issues with some hotel transportation and are reviewing all concerns.
  • Upcoming large schedule reduction for flights operating on Thanksgiving.  This will affect layovers and holiday pay.  We will see more pairings with minimum pay rules that include EOR and MSM.  Want Flight Attendants to be aware of these changes. 
  • Asking for 4 position pairings (A/B/C/D) from Crew Planning.  This is under review. 
  • Line holders picking up reserve days may be sent to CARE Retreat as a reserve assignment.  Refer to the CARE Retreat LOA. 

What The Committee Is Working On

  1. Reassignment Flow Chart.  Scheduling Committee Members reviewed a draft of the reassignment flow chart and it has been moved forward to the final stages of review and approval.  Refer to sections 10.R and 10.R.5 of our CBA.
  2. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life options.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  3. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc.
  4. Updating Crew Access videos.  Working with management and ITS to update the Crew Access instructional videos to reflect updates and changes to the user interface.
  5. Pre-Cancellation/Modification of Section 10.S LOA.  Working to familiarize Flight Attendants with the changes and update the flow chart.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Inflight Service Committee Meeting Recap – 3rd Quarter 2022

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Wednesday, September 21 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • Management continues to experience challenges in many locations that are affecting the correct loading on onboard catering supplies and retail products.  Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!  

On Wednesday, September 21, our AFA Local Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN).  Also present was MEC Inflight Committee Chairperson Stephanie Garnett.  The committee met with Inflight Experience Program Manager Matthew Coder, Managing Director of Guest Products Todd Traynor-Corey, and other management representatives from the food & beverage, catering operations, and inflight mobile teams. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • The main topic of discussion was the ice issue. It is now currently being addressed by management with an in-depth focus to determine the root cause.  Failure of ice provisioning, quantity, and quality has contributed to a lack of confidence by Flight Attendants in the catering operation. 
  • Management is considering upgrading first class product, specifically food and service, to allow Alaska to be more competitive.  Attention to providing Flight Attendants the opportunity to be successful needs to be taken into account when changes are being contemplated.
  • Plastic food toppers should be returning, first class menus are scheduled to return also, and upgrades in the snack basket number and quality of products are expected.  A new Bloody Mary Mix is being researched.  Again, we are dependent upon the supply chain. The committee recommends a soft launch for new products.
  • At this time management has confirmed the small cans of soda are here to stay.
  • Revision of the layout of the seatback card has been requested and would include alaskareceipts.com and not include pictures of non-available fresh products interspersed with what is actually offered onboard without pre-order.
  • Refreshed interior enhancements of the 737-800 were presented by management.  The first aircraft will probably be on-line in mid 2023 or sooner. 
  • Satellite Wi-Fi will be coming to most of the fleet in several months (depending upon supply issues) with the exclusion of the 737-700.  
  • The Hawaii arrival announcement has been changed and there are some minimal changes to the service announcements as well.  The service announcements will advise passengers that certain retail items are available for purchase.  
  • The State of Hawaii is interested in a digital arrival agriculture form and the company is working with them to bring this to fruition. At the inception, paper forms would be available onboard as well.

What The Committee Is Working On

  1. Addressing ice issues.  Continuing issues reported through Block2Block and other reporting channels, voicing Flight Attendant frustration with the quality and quantity of ice are continually brought forward. We are focusing on holding management accountable for not providing a basic component for required service.  
  2. Providing input on tools necessary for optimum service is currently pinpointed.  The committee is requesting new trays that are sturdier and more suited for delivering service items. In addition, a request to management has been made to research and replace the carafes as soon as possible.  The committee’s focus is to remind management to recognize that the Flight Attendant needs for appropriate tools should be prioritized in management budgets. We will continue to make management aware that tools are a necessary part of doing business. 
  3. Advocating for realistic service levels.  The committee continues to advocate against the addition of a third beverage cart on premium long-haul flights based on operational and logistical factors.

We Want to Hear from You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block.  If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website. 

ALPA Alaska Approves Tentative Agreement for Pilot Ratification

Master Executive Council (MEC) President Jeffrey Peterson

The Air Line Pilots Association (ALPA) Alaska Airlines leadership recently announced they approved a tentative agreement (TA) with Alaska Airlines management for pilot ratification.

Click here for the Alaska Airlines Pilots TA Quick Guide (September 2022) >

At a quick glance, the TA contains impressive improvements to scope, compensation, work rules, hours of service, retirement, and other additional improvements.

Regardless of the outcome of the ratification vote, this TA raises the bar for Alaska Airlines pilots — and raises our expectations of Alaska Airlines management in Flight Attendant negotiations!

In Solidarity,

Jeff

September 2022 MEC Meeting Recap

Master Executive Council (MEC)

  • Our AFA Alaska Master Executive Council (MEC) met this week on Tuesday, September 13 and Wednesday, September 14 to conduct their ongoing work to represent our Flight Attendants.
  • As part of the meeting, the MEC met with members of inflight and crew planning management to discuss issues and concerns that are facing our work group and need to be addressed.
  • The next Regular MEC Meeting is scheduled to take place on Tuesday, October 11 and Wednesday, October 12.  Please don’t hesitate to reach out to your LEC President if you have any questions.

The September 2022 Regular MEC Meeting was held this week on Tuesday, September 13 and Wednesday, September 14.  The meeting consisted of updates provided by our MEC Officers, LEC Presidents, Grievance Committee, and Scheduling Committee.  Our MEC also reviewed written reports submitted by other AFA MEC Committee Chairpersons about their current programs of work. 

Joining our Negotiating Committee for Opening of Contract Negotiations

Our MEC joined our Negotiating Committee for the opening of contract negotiations on Tuesday.  As a show of support, the MEC sat in as the Negotiating Committee and management exchanged opening proposals.  After the introductory portion, the MEC adjourned to continue the MEC Meeting and the Negotiating Committee proceeded with discussions at the bargaining table.  More information about this week’s contract negotiations will be posted on the Contract 2022 website after the session concludes.

Meeting with Management

As part of most Regular MEC Meetings, our MEC meets with management to review current issues and challenges that Flight Attendants are facing.  Attendees from management this month included Managing Director of Inflight Operations Michaela Littman, Managing Director of Inflight Services Gloria Chow, Director of Inflight Training and Standards Thomas Kaminski, and Managing Director of Operations Staffing & Resource Management Brittany Audette.

Some of the topics that were discussed include:

  • Plans for changes to Initial Training.  Management provided an extensive update on Initial Training and the classes held so far this year.  They also shared plans for changes to the Initial Training program for upcoming classes, including the reintroduction of service flights.  
  • Plans for 2023 Recurrent Training.  Management also shared plans for the 2023 Recurrent Training (RT) program.  RT 2023 will include a return to two full days of classroom training.
  • Domicile staffing & base transfers.  Management indicated that they plan to grant additional Flight Attendant domicile transfers over the next several months and will be working to clear the base transfer waiting lists.
  • Quality of pairings.  Our MEC once again shared that Flight Attendants are looking for improvements to pairing quality.  In particular, there are concerns with changes made to the schedule by network planning that affect the ability of Flight Attendants to achieve desired productivity and additional commutability concerns.
  • Concerns with the current absence management vendor.  Our AFA Benefits Committee and LEC Presidents have received reports that the company’s current absence management vendor is not responsive, has provided incorrect information, and has made errors that have impacted Flight Attendants.
  • CARE Retreat concerns.  Our MEC shared some specific concerns about the CARE Retreat, including issues with some Flight Attendants not receiving pre-event communications and questions about how management plans to address possible environmental allergies that some people may have to some of the items being given to attendees.
  • Drug testing policies and procedures.  Our MEC brought concerns forward about possible discrepancies in how random DOT drug tests were being conducted and asked for clarification about the procedure.

MEC Policy & Procedure Manual Amendment

This month, our MEC took action on one agenda item for amendment of the MEC Policy & Procedure Manual.  The agenda item incorporates new language establishing structure within the Air Safety, Health, & Security Committee (ASHSC) to support the new Inflight Line Observation Safety Audit (LOSA) program. This agenda item has been incorporated into the manual and posted to the AFA Alaska website.

Questions?

If you have any questions about this month’s Regular MEC Meeting, please reach out to your LEC President.

We Will Never Forget – September 11, 2001

AFA Never Forget Website

United Flight 175

Robert J. Fangman
Amy N. Jarret
Amy R. King
Kathryn LaBorie
Alfred G. Marchand
Michael C. Tarrou
Alicia N. Titus
Captain: Victor Saracini
First Officer: Michael Horrocks
Customer Service Representatives: Marianne MacFarlane and Jesus Sanchez

United Flight 93

Lorraine G. Bay
Sandra Bradshaw
Wanda A. Green
CeeCee Lyles
Deborah Welsh
Captain: Jason Dahl
First Officer: Leroy Homer

American Flight 11

Barbara Arestegui
Jeffrey Collman
Sara Low
Karen Martin
Kathleen Nicosia
Betty Ong
Jean Roger
Madeline Sweeney
Dianne Snyder
Captain: John Ogonowski
First Officer: Thomas McGuinness
Customer Service Representative: Renee Newell

American Flight 77

Michele Heidenberger
Jennifer Lewis
Kenneth Lewis
Renee May
Captain: Charles Burlingame
First Officer: David Charlebois

Council 43 (HNL) LEC Officer Election Results

Polls closed at 12 PM PT today for the election of Council 43 LEC Officers, representing Hawaiian Airlines Flight Attendants based in Honolulu. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Kela Chong IVLEC Vice President: Martin GusmanLEC Secretary: Soon Kim View the certified election results here >> These newly elected […]

Council 39 (PDX) LEC Officer Election Results

Polls closed at 11 AM PT today for the election of Council 39 LEC Officers, representing Alaska Airlines Flight Attendants based in Portland. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Krystle Shae BerryLEC Vice President: Melodie AnderesLEC Secretary: Kevin Sharp View the certified election results here >> These newly elected […]

Hotel Committee Meeting Recap – May 2026

On Monday, May 11, our AFA Local Hotel Committee Chairpersons met virtually to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX pmAS), and Kanani Vallot (SAN), with MEC Hotel Committee […]

AFA Alaska + Hawaiian MEC Town Hall: Join Us Monday, June 8

This is your opportunity to connect, share, and be heard! Join us at our next AFA Alaska + Hawaiian MEC Town Hall on Monday, June 8. Get the latest AFA news and connect directly with our MEC Officers. Bring your questions—this is your chance to get answers directly from AFA Representatives. The Details What: AFA Alaska […]

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