This message is for pre-merger Alaska Flight Attendants

On Monday, August 11, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich facilitating the meeting.

The Committee met with Director of Crew Planning Trisha Bennett, Manager of Crew Hotels and Administration Diane Szubert, Senior Crew Hotels Support Specialist Nichole Turner and Crew Hotels Support Specialist LaFay Williams. Manager of Inflight Crew Scheduling (Interim) Matthew Trujillo also joined for a portion of the meeting.    

The next scheduled Hotel Committee meeting is Monday, September 8.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

• Unplanned Accommodations in Remote Outstations: Over the summer, we had a few flight cancellations in the State of Alaska, resulting in significant accommodation challenges for Flight Attendants. Hotels are limited outside the larger Alaskan cities, especially contractually compliant ones. The Committee had a robust discussion with Matthew Trujillo about Crew Scheduling’s process in helping to secure rooms when flights are to be canceled. The goal was to identify opportunities in the process to accommodate crewmembers better.        
• Ad Hoc List: Early this year, the Committee undertook a large project to review and revise the hotel ad hoc list. The ad hoc list is vetted (by AFA and ALPA) and used by API when the designated crew hotel in a layover city is unavailable. This could happen for several reasons, such as known blackout dates, fire alarm testing, planned water shut off, local events that can lead to road closures or excessive noise, etc. API and Crew Hotels use this list to secure accommodation with the next best option. The Committee discussed the process to keep the list current and the plan to post this list for Flight Attendants to view, as called for in section 34.A.6 of the contract.    
• Bed Bug Reporting: Bed bugs have recently become a significant topic of discussion, and the Committee believes it is essential to clarify the procedures followed when a hotel is informed of potential bed bug sightings. Hotels take these reports seriously and are equally committed to resolving them as management is. Additionally, bed bug mitigation and treatment protocols are reviewed with each hotel during every site visit by the Hotel Committee. When a suspected bed bug report is made, the hotel will immediately take the affected room out of service, along with the adjacent rooms, as well as those above and below it, for at least 24 hours. During this time, a pest control vendor will inspect and treat the rooms, even if no bed bugs are found. This precautionary measure is taken to ensure safety. Management receives these reports upon request, which they have shared with the Hotel Committee. While it is impossible to prevent bed bugs entirely, we encourage Flight Attendants to remain vigilant and take precautions by familiarizing themselves with the AFA Bed Bug Resources.

What The Committee Is Working On

1. Conducting Hotel Site Visits: The Hotel Committee conducts visits to hotels that are considered by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Crew Hotels has provided the Committee with the remaining cities that will be visited in 2025: SLC (Sept), SAN (Oct), CUN (Oct), BNA (Nov), HNL (Nov), MCO – Long Stay (Nov), ORD – Short Stay (Dec), and SJO (Dec). Market reviews are triggered by factors such as contract expirations, crew complaints, and opportunities for cost savings. Depending on the outcome of these reviews, additional site visits may be arranged in those cities.
2. Hotel Gainshare Program: MEC Hotel Committee Chairperson James Bozanich, MEC President Tim Green, and MEC Vice President Brice McGee met with management on July 28 to continue discussions on a Hotel Gainshare program. Our prior meetings have focused on general program discussion and research. Our next steps are to build out the program’s concepts. We’ll continue to keep you updated as developments occur.    

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.