A message from your PBS Committee
We are currently seeing an issue with some people not being able to submit their bids. It is related to a change in terminology with ‘Forget’ and ‘Redo’.
If you are unable to ‘submit’, check your Default bid to make sure that there are not any ‘Redo From’ lines that are all alone…with no ‘Forget’ line coming before it. That is what is preventing you from being able to ‘submit’ your Current or Default bid. You will need to delete the stand-alone ‘Redo From’ line(s) in order to be able to submit your bids. Then add new ‘Forget Line’ and ‘Redo From Line’ bids if desired.
Also, if you are someone that likes to copy a previous month’s bid and paste it into your Current bid, you’ll need to re-enter any Forget and Redo From lines from scratch. If you try copying/pasting, don’t include any ‘Forget’ or any ‘Redo From’ lines when moving the old bid to this month’s Current bid.
Another issue is that being able to ‘forget’ one type of bid line is not working properly. You will not see any ‘Prefer Off’ by day of week lines showing up on the list of lines you can ‘forget’. A work-around is to ask for those days by date, not day of week…they now show on the list and are ‘forgettable’.
For example, instead of saying ‘Prefer Off Friday’, you will need to say ‘Prefer Off May 5, May 12, May 19, May 26’…now you will see that line on the list of lines you can ‘forget’ later in the bid. If you don’t plan on ‘forgetting’ Fridays then you would not need to do this and can simply enter ‘Prefer Off Friday’.
We apologize for these issues…we weren’t notified in advance about this. The problem stems from Navblue changing the terminology from ‘Forget’ to ‘Forget Line’ and from ‘Redo From’ to ‘Redo From Line’.
For help, email PBS.QA@alaskaair.com
