In light of recent technical issues with Open Time, the Master Executive Council (MEC) made a decision at our November meeting last week to temporarily change trading times for all bases. This is a temporary change that should end with an upgrade from eMaestro to the Jeppesen Crew Tracking Enterprise (JCTE) system next year.
The problem appears to lie with the current system’s inability to handle the amount of users when Seattle Flight Attendants access the system. As many of you know, technical issues with Open Time are not new. However, all trading within a base now starting at the same time has been consistently causing Seattle Flight Attendants to have trouble logging into eMaestro. The system completely shut down for over 30 minutes when Seattle Open Time began in September and, even though management implemented changes to accommodate the traffic for October and again in November, Seattle Flight Attendants experienced problems accessing the system.
Due to the on-going problems and the fact that these problems begin with Seattle’s start time, the MEC has decided to further alter FA to FA trades and Open Time(s) by splitting FA to FA trades and Open Time(s) to different days/times beginning in December for January trading. Again, this is a temporary fix until transition to JCTE. We anticipate the new schedule—which will be in effect in December for January trading and until further notice—will offset the ‘load factor’ to the system that allows every Flight Attendant, in every base, a fair opportunity to access Open Time and FA to FA trades.
NEW TRADING TIME LINE IN PACIFIC TIME
15th – FA to FA Trades
16th – OT (Except Seattle)
17th – 0900 OT SEA
18th – 0900 Out of Domicile (ALL)
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If you have any questions please contact your LEC president.
Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Gesch, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Sandra Morrow and Stephen Couckuyt