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Uniform Committee Meeting Recap – 2nd Quarter 2022

Uniform Committee

  • Our AFA Uniform Committee Chairpersons met on Tuesday, May 3 to discuss their ongoing program of work to represent Flight Attendants interests related to uniforms.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are reporting related to uniform quality, wearability, and availability.
  • If you are experiencing any issues with uniform quality or construction, please report the issues to Unisync as soon as possible.  Please include your Local Uniform Committee Chairperson on the email so they can help track any issues or trends that might be developing.   

On Tuesday, May 3, our AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Kim Mazzolini (ANC), Dena Heath (SEA), David Jelinek (PDX), Lisa Mueller (SFO), Heather Milner (LAX), and Denise Sheldon (SAN).  Also present were MEC Uniform Committee Chairperson Todd Scarlett; MEC Air Safety, Health, & Security Committee (ASHSC) Uniform Safety Representative Deb Wallstrom; and MEC Vice President Brian Palmer.  The committee met with Director of Procurement Eric Phillipson, Uniform Programs Manager Ashlyn Pham, Senior Marketing Product Delivery Manager Kelly Cuthill, and PDX Base Manager Kristie Stafford from management. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Confirmation of the 90-day return period for unused uniform items.  This return period is contractual for Flight Attendants (CBA addendum to section 13, #2), but there has been some confusion as the return period for other company employees is shorter.
  • Recent changes to uniform policies and upcoming gender-neutral uniform pieces.
  • Introduction to new management employees responsible for overseeing uniform procurement, the fit center, and the company’s relationship with Unisync.
  • Ongoing requests to streamline uniform boot policies.
  • Requests for improvements to the transition jacket, specifically increased warmth and wind resistance.
  • Introduction of a new, smaller pronoun pin than what was introduced last year and is available at the Company Store.  The smaller pin will be available soon in all bases and will be available free of charge to anyone who would like one.
  • Request to remove the policy requirement that uniform shoes have a defined heel.
  • Concerns that the policy requiring that hosiery be worn with the uniform skirt and dresses is outdated.
  • Request to review the current process for Flight Attendants to provide feedback related to uniform pieces.  The requirement to compose an email to Unisync is not consistent with how Flight Attendants report issues in other areas and is unnecessarily cumbersome.
  • Ongoing uniform quality issues.  Management indicates that improvements have been made with double stitching and reinforced seams, but Flight Attendants are still experiencing problems.
  • Concerns with product shortages and items that are backordered for extended periods of time.  Management states that the shortages are due to supply chain issues as well as greater than expected hiring of new employees that they did not project for.
  • Issues with a shortage of standard issue crew luggage pieces for new hire Flight Attendants.  Management has temporarily issued alternate pieces of luggage to several of the new classes due to the shortage.  This shortage has also affected the availability of loaner bags at each base.

What The Committee Is Working On

  1. Improving the Uniform Boot Policy. Working with management and the AFA Air Safety, Health, & Security Committee (ASHSC) to allow for a broader range of Arctic boots, to allow Arctic boots in Alaska any time there is snow or ice on the ground, and to allow boots outside of terminals and the aircraft anytime there is inclement weather (policy not yet in effect).
  2. Simplification of Uniform Policies.  Advocating for an overall simplification of company uniform policies through clearer guidelines, removal of excessive or unrealistic restrictions, and other common sense changes.
  3. Streamlining the Uniform Feedback Process.  Working to develop an easy-to-use, online form that Flight Attendants can use to provide feedback about uniform issues and concerns that automatically routes to management, Unisync, and our AFA Uniform Committee.

We Want to Hear From You!

Please help our Uniform Committee by taking the time to email Unisync at alaskaservice@unisyncgroup.com with any quality issues you are experiencing.  When sending an email, please describe the issue with as much detail as possible and include photos if you can.  Please CC your Local Uniform Committee Chairperson on the email so that the Uniform Committee can track the issues as well.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Uniform Committee is your voice to management.  You can find our contact information on the Uniform Committee page of the AFA Alaska website. 

Scheduling Committee Meeting Recap – April 2022

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, April 26 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, April 26, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Martin Vance (SEA), Melodie Anderes (PDX), Virginia Fritz (SFO), Brie Donoghue (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey, MEC Grievance Committee Payroll Representative Kiara Jenkins, and MEC Reserve Chairperson Julie Thornton. The committee met with Managing Director of Inflight Operations Michaela Littman, Director of Inflight Crew Scheduling Denia Pisia, Manager of Crew Planning Mac Patterson, and other management representatives from Crew Scheduling and Crew Planning.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Reassignments for line holders and reserves – avoiding cancellations
  • Long wait times for hotels/transportation.  API concerns, continue to file crew care reports and remain in contact with Crew Scheduling. 
  • Pre-cancellations, ability to email and waive pay
  • Redeyes contained in mixed pairings
  • Hawaii flying releasing after midnight.  Discussion about 2-day trips that cover 3 calendar days
  • Flight Schedule changes and cancellations (reduction in planned schedule) for May, June, July, August.
  • Spring Incentive Premium.  Positive and Negative feedback reviewed, assisting with questions.
  • Sick Leave in each domicile.  Some bases are over 20% daily sick calls.
  • Line averages and Reserve coverage.  Management is planning to lower averages to 75 TFP and increase reserve coverage to above 20% in all bases.  
  • New Crew Resource Department and the corresponding email from COO/EVP Constance von Muehlen.
  • Crew Access/NAVBLUE/T-Mobile/Block2Block – data, statistics, pending updates and requests to improve. 

What The Committee Is Working On

  1. PBS Base Sits.  Conducting virtual meetings, trainings, and in-person meetings in preparation for the sunsetting of NAVBLUE ClassBid PBS.  
  2. Reassignment Flow Chart.  Scheduling Committee Members reviewed a draft of the reassignment flow chart and it has been moved forward to the final stages of review and approval.  Refer to sections 10.R and 10.R.5 of our CBA.
  3. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life options.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  4. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc.
  5. Updating Crew Access videos.  Working with management and ITS to update the Crew Access instructional videos to reflect updates and changes to the user interface.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Air Safety, Health, & Security Committee Meeting Recap – 2nd Quarter 2022

Air Safety, Health, & Security Committee (ASHSC)

  • Our AFA Air Safety, Health, & Security Committee (ASHSC) Chairpersons met on Thursday, April 14 to discuss their ongoing program of work to represent Flight Attendants interests related to safety, health, and security in our workplace.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • Reporting safety concerns is more important than ever given the challenges we are currently facing as a work group.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Reports (ASAP), and fatigue reports can all be filed through Report It!  Please contact a member of your Local ASHSC if you need assistance.

On Thursday, April 14, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Debi Wallstrom (ANC), David Lake (SEA), Bethany Gilbo (PDX), Brad Young (SFO), Felicia Porter (LAX), and Eva Gatus (SAN).  Also present were MEC ASHSC Chairperson Seth Heiple, MEC ASHSC Vice Chairperson—Air Quality Yvette Satterlee, and MEC Vice President Brian Palmer.  The committee met with Director of Inflight Operations Michaela Littman, Director of Inflight Strategy & Support Gloria Chow, Cabin Safety Manager Cari Smith-Allen, and Manager of Inflight Policy & Procedure Joevanni Camacho and other representatives from inflight management.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Lack of onboard experience being provided to our newest Flight Attendants during Initial Training. The ASHSC believes that more onboard experience during Initial Training is better.
  • Timeline for retiring legacy Virgin America carts and discussion about general cart maintenance.
  • Lack of availability of replacement luggage for Flight Attendants.
  • New IMD device and timeline for replacement of current IMD and electronic FAM (GoodReader).  Also discussed the desire/need to have a bigger screen on the next IMD.
  • Update on request to establish a dedicated time prior to boarding to perform emergency equipment checks and Flight Attendant briefings.
  • The risk of irregular operations, such as reopening the boarding door after departure to enplane passengers.
  • Wild fire season preparedness; there will be an accommodation process for those with health conditions increasing their risk of being exposed to poor air quality.
  • Preparation for the eventual ending of the mask mandate. Note: unfortunately, many of the needed discussions and preparations did not take place prior to the abrupt ending of the mandate and associated company policy on April 18.
  • Airbus L1 & R1 assist handle is not usable by all due to the placement of the divider. We have been working with the company for three years to address the issue. Although not ideal, an extension strap will be installed to the bottom of the current assist handle for Flight Attendants to hold in an emergency while pulling the manual inflation handle.
  • Some of the mockups in training facilities have platforms which require Flight Attendants to step down and back up to get into their protected position during drills. This is a safety hazard. The platforms will be expanded to provide more space.
  • LEOs have been using body cameras to record interviews with/take statements from Flight Attendants involved in significant events. These interviews can be obtained by the public via Freedom of Information Act (FOIA) request. The ASHSC asked management to update company post event protocols and training to account for this.
  • Update on transition to T-Mobile. Company reports that service had been upgraded at most stations which had inadequate service at the start of the rollout.
  • The need for brighter lighting during compliance checks.
  • The adoption of the ASHSC’s recommendation to have the D-position Flight Attendant in a dedicated boarding position at L1 as part of the boarding position changes.
  • Inflight management and AFA representatives not being notified of disruptive passenger and other significant events so appropriate response and support can be provided to crew.
  • Report It! app to receive update to turbulence reporting section and the ability to submit EIRs (Employee Injury Reports)
  • Inflight has agreed to take the ASHSC’s recommendation to add “in an emergency leave everything” to the safety demo in a future FAM revision.
  • ASHSC is still advocating for updates to EMK/EEMK to include a pulse oximeter and glucometer among other improvements and standardization across kits.
  • High quality hands on training of safest body mechanics to use when performing Flight Attendant duties.

What The Committee Is Working On

  1. Improved Restraint Devices.  Advocating for replacement of current restraint devices with an improved product.
  2. Conducting Prior to Landing Compliance Checks Earlier.  Advocating for a change to the timing of the prior to landing compliance check announcement. The ASHSC believes it is safer to make the announcement at 18,000 feet so we can be seated for landing closer to 10,000 feet.
  3. Reducing Carry-On Bag and Overhead Bin Injuries.  Working with management to identify and implement mitigations for injuries caused by carry on bags and closing overhead bins. 

We Want to Hear From You!

If you’ve experienced a safety-related issue, please help the committee to advocate for improvement and change by filing a report.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Program (ASAP) reports, and fatigue reports can all be submitted using ReportIt!  If you’re not sure what type of report to file for a particular situation or need help, please don’t hesitate to contact a member of your Local ASHSC.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local ASHSC is your voice to management.  You can find our contact information on the ASHSC page of the AFA Alaska website. 

Scheduling Committee Meeting Recap – March 2022

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, March 22 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues. Please don’t hesitate to reach out!

On Tuesday, March 22, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Virginia Fritz (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey, and MEC Reserve Chairperson Julie Thornton. The committee met with Managing Director of Inflight Operations Michaela Littman, Crew Scheduling Duty Manager Sara Cook, Manager of Crew Planning Mac Patterson, and other management representatives from Crew Scheduling and Crew Planning.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Pairing construction including concerns about high line averages, reserve utilization, and fatigue.
  • Concerns about reassignments, conversion of deadheads, sick calls, and the number of trips consistently in Premium Open Time.
  • Review of PBS Base Sits including training video views and level of participation at the base sits and on conference calls.
  • Spring Incentive Premium including both negative and positive feedback received from Flight Attendants.
  • Concerns about PBS bid groups causing issues with bidding and raising the low line average higher.
  • Inclusion of scheduled charter flying in bid packets and PBS pairing search.
  • Feedback about the Jeppesen Crew Access core system for the vendor.
  • Discussion about the company’s network planning strategy and how flying is assigned to Alaska, Horizon, and/or Skywest.

What The Committee Is Working On

  1. PBS Base Sits.  Conducting virtual meetings, trainings, and in-person meetings in preparation for the sunsetting of NAVBLUE ClassBid PBS.  
  2. Reassignment Flow Chart.  Developing an easy-to-follow flow chart to help explain how reassignments work, similar to the pre-cancellation flow chart.  A rough draft is expected next month for further review by the Scheduling Committee.
  3. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life options.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  4. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc.
  5. Updating Crew Access videos.  Working with management and ITS to update the Crew Access instructional videos to reflect updates and changes to the user interface.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Reserve Committee Meeting Recap – 1st Quarter 2022

Reserve Committee

  • Our AFA Reserve Committee Chairpersons met on Thursday, March 10 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
  • The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
  • Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues.  Please don’t hesitate to reach out!

On Thursday, March 10, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants.  Representing you at the meeting were Haley Hirsch (ANC), Conner Gallagher (SEA), Anthony Eskander (PDX), Camile Caldwell (SFO), Kanako Yamada (LAX), and Joe Coneglio (SAN).  Also present were MEC Reserve Committee Chairperson Julie Thornton, MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill, and MEC Vice President Brian Palmer.  The committee also met with Inflight Crew Scheduling Duty Manager Nyxalyse Paul from management. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Issues and glitches with Crew Access that are affecting Reserve Flight Attendants.  Review of where known issues are documented and prioritization for programming fixes.
  • Update on planned Flight Attendant hiring and initial training classes for 2022.  Starting with class 2022-03, class sizes have nearly doubled to 90 students each.  Larger class sizes will continue.
  • Review of contractual language related to new hire and probationary Flight Attendants (section 7)
  • Update on AFA Reserve Buddy program.  Reserve Buddies are very busy supporting new Flight Attendants.  Reminder to refer Probationary Flight Attendants to their Reserve Buddy for answers to questions about contract and work rules.
  • Review of reserve utilization statistics.  Reserve coverage will remain at approximately 20-21% during the 2nd quarter.
  • Review of reserve-related scheduling issues that have occurred recently.

What The Committee Is Working On

  1. Providing Support to New Flight Attendants in Initial Training.  Facilitating the new hire AFA presentation, Crew Access training, and PBS training as part of Initial Training and participating in base orientation after graduation.
  2. Assisting Probationary Flight Attendants Through the Reserve Buddy Program.   Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Reserve Buddy program.
  3. Addressing Reserve Contractual Concerns.  Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management is compliant with our contract. 

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Reserve Committee is your voice to management.  You can find our contact information on the Reserve Committee page of the AFA Alaska website. 

MEC Officer Election Results

With the current Master Executive Council (MEC) Officers’ term ending on December 31, 2025, our MEC held elections this week for the next term. According to the AFA-CWA Constitution and Bylaws, each of the eight Local Executive Council (LEC) Presidents casts one vote for each officer position. The following AFA Flight Attendants have been elected […]

Sick Leave Survey Deadline Extended

Our JNC has received reports that some Flight Attendants may not have received the Sick Leave Survey email due to technical issues. Please check your spam or junk folder. The survey deadline has been extended to Friday, November 21, at Noon PT, allowing everyone to participate.

Sick Leave Survey Closing Soon

There’s just 1 DAY LEFT to complete the Sick Leave Survey that will help shape future provisions. Our JNC is eager to hear your thoughts on which elements of our paid sick leave policy are most meaningful to you, as we strive to improve our support for your needs. The survey is currently open and will remain available until Tuesday, November 11 at Noon PT.

Council 30 (ANC) LEC Officer Election Results

Polls closed at 12 PM PT today for the election of Council 30 LEC Officers, representing Alaska Airlines Flight Attendants based in Anchorage. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: LeiLauni ScheidemanLEC Vice President: Heather ReierLEC Secretary: Anne Madsen View the certified election results here >> These newly elected officers […]

Apps To Help You Save Money On Food

Our AFA Employee Assistance Program (EAP)/Professional Standards Committee recognizes that Flight Attendants may be facing increasing challenges when it comes to accessing affordable food, whether on the road or at home. We want you to know that you are not alone. In response to these difficulties, we have compiled a list of apps to help […]

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