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Scheduling Committee Meeting Recap – June 2022

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, June 28 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, June 28, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Martin Vance (SEA), Melodie Anderes (PDX), Virginia Fritz (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey, and MEC Reserve Committee Chairperson Julie Thornton. The committee met with management representatives from Crew Planning and Crew Scheduling.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Review of personal drops.
  • Base staffing.
  • Reserve Flight Attendants deadheading to other bases to cover red eye flying.
  • Reassignments and compensation.
  • Flexibility of increased TSN, bulletin board grabs and raising the reserve ARC.
  • Canceled flights and pre-cancellations.
  • Hotel/transportation, excessive wait times and limited availability.
  • Working through the AFA Online Support Center on issues brought forward by Flight Attendants. 
  • Staffing changes in Crew Scheduling.
  • Crew Scheduling management reminded schedulers of contact only once while on RON and how/when to remove trips from reserve self-assignment. 

What The Committee Is Working On

  1. Preparation for Contract Negotiations.  The Scheduling Committee will compile a list of requests and items needing review to be shared with our Negotiating Committee.  
  2. Reassignment Flow Chart.  Scheduling Committee Members reviewed a draft of the reassignment flow chart and it has been moved forward to the final stages of review and approval.  Refer to sections 10.R and 10.R.5 of our CBA.
  3. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life options.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  4. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc.
  5. Updating Crew Access videos.  Working with management and ITS to update the Crew Access instructional videos to reflect updates and changes to the user interface.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Reserve Committee Meeting Recap – 2nd Quarter 2022

Reserve Committee

  • Our AFA Reserve Committee Chairpersons met on Thursday, June 9 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
  • The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
  • Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues.  Please don’t hesitate to reach out!

On Thursday, June 9, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants.  Representing you at the meeting were Haley Hirsch (ANC), Conner Gallagher (SEA), Anthony Eskander (PDX), Camile Caldwell (SFO), Meg Casey (SFO), Kanako Yamada (LAX), and Joe Coneglio (SAN).  Also present were MEC Reserve Committee Chairperson Julie Thornton, MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill, and MEC Vice President Brian Palmer.  The committee also met with Inflight Crew Scheduling Duty Manager Nyxalyse Paul from management. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Ongoing concerns about low morale within our work group.
  • Review of upcoming update to Crew Access software and associated fixes to current issues and other improvements.
  • Update on topics of interest that were reviewed at the monthly Scheduling Committee meeting.
  • Review of reserve-related issues that have been escalated to the Scheduling Review Board (SRB) and Alternate Dispute Resolution (ADR) processes.
  • Update on probationary and new hire Flight Attendant concerns.  MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill has been in regular contact with Inflight Probationary Support Supervisor Kaliko Howell to review issues.  Most frequent issues causing probationary occurrences are late to plane and forgetting to check-in on Block2Block.
  • Review of contractual issues and requests to be referred to the Negotiating Committee for consideration.
  • Possible project to create new easier-to-follow and more concise resources for new hire Flight Attendants to use to better understand the CBA and other job-related information.
  • Review of reserve utilization statistics.  Reserve coverage is anticipated to remain at approximately 24-26% for the remainder of summer and lineholder line averages will likely stay near the contractual minimum of 75 TFP.
  • Ongoing concerns about the need for relief for reserve Flight Attendants.  Many Flight Attendants who are on reserve outside of SEA have been on reserve for many years with no end in sight.  Management indicates that their plan is to adjust ARC numbers to allow for increased flexibility.  The Committee would like management to offer additional ways to provide relief.
  • Review of management’s planned upgraded telephone system in Crew Scheduling, currently planned for implementation later this year.
  • Review of reserve-related scheduling issues that have occurred recently.

The committee is next scheduled to meet on Thursday, September 8.

What The Committee Is Working On

  1. Assisting Probationary Flight Attendants Through the Reserve Buddy Program.   Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Reserve Buddy program.
  2. Addressing Reserve Contractual Concerns.  Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management is compliant with our contract. 
  3. Developing Additional Tools & Resources for New Flight Attendants.  Working to create a plan to provide more user friendly, easy-to-access resources about the CBA and other job-related information for new Flight Attendants.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Reserve Committee is your voice to management.  You can find our contact information on the Reserve Committee page of the AFA Alaska website. 

Human Rights Committee Meeting Recap – 2nd Quarter 2022

Human Rights Committee

  • Our AFA Human Rights Committee Chairpersons met on Tuesday, May 31 to discuss their ongoing program of work to advance human rights within our workplace and community.
  • The Committee also met with management to receive updates on what progress has been made on concerns that had been previously brought forward and address new concerns that have come to light. 
  • If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

On Tuesday, May 31, our AFA Local Human Rights Committee Chairpersons met to discuss their ongoing activism to build awareness and effect change within our workplace and community.  Representing you at the meeting were Yan Yan Teague (SEA), Sylvia Newbill (PDX), Sejal Patel (SFO), Louise Borras (LAX), and Erika Daniel (SAN).  Also present were MEC Human Rights Committee Chairperson Chip Hestle and MEC Secretary-Treasurer Linda Christou. The committee met with Managing Director of Inflight Operations Michaela Littman and Seattle Director of Inflight Base Operations Jenny Bookert from management. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Ongoing concerns about low morale within our work group.
  • Continued efforts to build relationships with the company’s Business Resource Groups (BRG) to ensure Flight Attendant representation in all areas.  The Committee would like to see BRG activities be more inclusive of Flight Attendant participation and made available in all bases.
  • Management is launching a new general email address for all employees to ask questions related to diversity, equity, and inclusion.  The new email address will launch on June 15.
  • Ongoing request to make DEI information easily accessible to Flight Attendants on the Inflight Mobile Device (IMD), including a link to the AFA Human Rights Committee resources page.
  • Tragedies that have taken place recently in communities across the United States and around the world.  The Committee will work with the AFA Employee Assistance Program (EAP)/Professional Standards Committee to request that resources be shared with Flight Attendants to help individuals cope with these events.
  • Ongoing issues related to the company’s use of Boxed Water as a supplier and concerns about ownership/investors whose values may be contradictory to those of Alaska Airlines.  The Committee met with management and Daryn Kuipers, CEO of Boxed Water to discuss these concerns.  Kuipers stated that Boxed Water fully supports human rights and treating people equally.  It was also shared that the company is an active supporter of LGBTQ events and has made both monetary and in-kind donations.
  • Management’s proposal to conduct DEI listening sessions with Flight Attendants in each base; discussion about involvement of the AFA Human Rights Committee.
  • Working to increase diversity and representation within the Flight Attendant Special Projects Pool.  

The committee is next scheduled to meet with management on Thursday, August 4, 2022.  

What The Committee Is Working On

  1. Developing a Framework for Diversity & Inclusion Listening Sessions.  Discussing proposed plans with management to have our AFA Human Rights Committee facilitate sessions in each base that would allow Flight Attendants to discuss diversity and inclusion topics and concerns with management.
  2. Working to Make Diversity, Equity, & Inclusion (DEI) Information More Accessible.  Encouraging management to make information about DEI events, activities, and programs more accessible and visible to Flight Attendants through links on the IMD and more regular and relevant communication.  Requesting that management include links to the Human Rights Committee’s resource page on afaalaska.org.
  3. Building Relationships with the Company’s Business Resources Groups (BRGs).  Continuing to work to establish relationships with leaders of the Company’s BRGs to find areas where we can join together to advance human rights within the scope of each group.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Human Rights Committee is your voice to management.  You can find our contact information on the Human Rights Committee page of the AFA Alaska website. 

Inflight Service Committee Meeting Recap – 2nd Quarter 2022

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Wednesday, May 25 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • Management continues to experience challenges in many locations that are affecting the correct loading on onboard catering supplies and retail products.  Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!  

On Wednesday, May 25, our AFA Local Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN).  Also present were MEC Inflight Service Committee Chairperson Stephanie Garnett and MEC Vice President Brian Palmer.  The committee met with Inflight Experience Program Manager Matthew Coder, Managing Director of Guest Products Todd Traynor-Corey, and other management representatives from the food & beverage, catering operations, and inflight mobile teams. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Ongoing issues with errors in catering execution, provisioning, and loading across the entire system.  The committee believes management needs to get back to basics and significantly reduce the errors that are occurring before adding any additional products or making additional changes.
  • Issues with catering of flights to/from PAE that are catered in non-hub stations.  Catering errors on this flight have been substantial and highly impactful.  Management is looking to open a catering location in PAE.  In the meantime, they are looking to modify/reduce service so that something can be offered that is actually consistent given the current circumstances.
  • Concerns with lack of hands-on, practical service training during initial training.  New hire Flight Attendants continue to be placed at a disadvantage by management by not being set up for success.  The committee advocates for the reinstitution of service flights as part of initial training curriculum.
  • Products that are being advertised or promoted on the menu card are running out (True Lemon/True Lime).  If a product is being actively promoted, additional stock needs to be boarded in anticipation of increased demand from passengers.
  • Review of June 22nd catering changes.  Adding cranberry juice (boarded in 1 liter cartons) and POG as well as changes in beer and first class wine products.  Additional bags of liquor minis will be added to first class beverage carts for summer flying.
  • Safety concerns have been identified with coffee carafes falling off the beverage cart.  Management is looking to take action to address the concern.  There will be a new requirement that coffee carafes be placed inside a drawer on top of the cart to keep them from falling over.
  • New CSA announcements are being added for departures from some stations asking passengers to stow bags on sides in overhead bins (like a book on a bookshelf) and encouraging passengers to use restrooms in the terminal before boarding.  Corresponding Flight Attendant announcements will be added about bag stowage and at D-10 indicating that lavatories are closed until after takeoff.
  • MAX aircraft coffee maker brew baskets have been redesigned to better fit our coffee filter packs.  The new design has been tested by management and shows improved performance.  The redesigned brew basket should roll out across the MAX fleet across the next few weeks as the new parts are manufactured.
  • Continued supply chain issues affecting management’s ability to procure and stock service items and other products.  Most recently, this has affected stir sticks and potato chips.  Management is working to procure substitute products.  A disclaimer is being added to the menu card indicating that items may not be available and/or a substitute product may be offered due to supply chain issues.
  • Discussion about management’s desire to raise the main cabin pre-order meal limit.  The Committee shared concerns about the corresponding increase in trash and additional workload for Flight Attendants.
  • Discussion about some catering locations not providing an empty cart for trash as required.  Some stations are leaving carts onboard from previous legs with supplies or other items in them.  Please report these issues.  Conversely, please refrain from asking catering staff to load additional supplies in empty carts intended for trash stowage.
  • Concerns that the current snack basket being provided for first class passengers is lacking and not enough product is being loaded to allow all passengers much choice or selection.
  • Staffing levels within catering operations and currently open positions that management is working to fill.
  • Installation of Wi-Fi on newly delivered aircraft will continue to lag behind due an increase in aircraft deliveries and capacity limitations from the installation vendor.  Passengers will be notified by email and text message that their aircraft doesn’t have Wi-Fi.
  • Upcoming cabin refresh on the 800 fleet.  Will include new seat covers, seat cushions, carpet, bulkhead, and cabin divider.
  • Review of Inflight Mobile Device (IMD) replacement project scheduled to take place later this year.  Current devices will be replaced with the iPhone 13 (new hires are receiving the iPhone 12).  Block2Block will be updated to utilize the expanded screen space.  The new phones have the potential to use tap-to-pay functionality, which management is currently evaluating for potential use.
  • Update on upcoming Block2Block software fixes and improvements.

What The Committee Is Working On

  1. Addressing Catering Errors and Shortages.  Escalating catering issues reported through Block2Block and other reporting channels, voicing Flight Attendant frustration with ongoing errors in catering provisioning and loading, and working to hold management accountable to fix the problems that make our job more difficult.
  2. Reviewing Block2Block (B2B) Updates. Working to provide feedback to management on changes and improvements to the B2B app, focusing on ensuring that any changes are functional and that the app remains easy for Flight Attendants to use.
  3. Providing Input on New Aircraft Galley Designs.  Working to ensure that Flight Attendant needs are prioritized in the design of galleys and galley components for new aircraft that the company has on order.

We Want to Hear From You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block.  If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website. 

Scheduling Committee Meeting Recap – May 2022

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, May 24 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, May 24, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Virginia Fritz (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey, MEC Grievance Committee Payroll Representative Kiara O’Bryant, and MEC Reserve Committee Chairperson Julie Thornton. The committee met with representatives from inflight base management and other management representatives from Crew Planning.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Reassignments for line holders and reserves – avoiding cancellations.
  • Long wait times for hotels/transportation and concerns with API (the company’s hotel sourcing vendor).  When these situations occur, continue to file CrewCare reports and remain in contact with Crew Scheduling. 
  • Pre-cancellations and the ability to email in order to waive pay.
  • Flight schedule changes and cancellations (reduction in planned schedule) for June, July, and August.  Management indicated that reserve percentages will remain high. 
  • Possibility of allowing Personal Drops and/or raising the threshold sequence number (TSN).
  • Line averages and Reserve coverage.  Management is planning to lower averages to 75 TFP and increase reserve coverage to above 20% in all bases.
  • Pay Protection is compared on a day-by-day basis and excluded from the Spring Incentive Premium.
  • Crew Access queues were explained in recent bulletin 2022-0046 Bulletin Bundle April 18, 2022 (AAG sign-on required).
  • Irregular operations quick reference information.  Our AFA Scheduling Committee has put together a quick reference guide that can be accessed here: https://afaalaska.org/scheduling/irops.
  • Flight Attendants who are experiencing fatigue should report or call in fatigued if unable to perform duties or safely operate.  Refer to the Fatigue Risk Management Plan (FRMP) Letter of Agreement for more information.
  • Expecting an update to Crew Access on June 6, 2022.
  • Crew Access/NAVBLUE/T-Mobile/Block2Block – data, statistics, pending updates and requests to improve. 
  • Commuting while on reserve and being in base at the start of reserve availability period.  Not being available in base at the start of the availability period is considered by management to be time card fraud, even if a Flight Attendant has self-assigned a trip or APSB with a later report time.

What The Committee Is Working On

  1. PBS Base Sits.  Conducting virtual meetings, trainings, and in-person meetings in preparation for the sunsetting of NAVBLUE ClassBid PBS.  
  2. Reassignment Flow Chart.  Scheduling Committee Members reviewed a draft of the reassignment flow chart and it has been moved forward to the final stages of review and approval.  Refer to sections 10.R and 10.R.5 of our CBA.
  3. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life options.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  4. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc.
  5. Updating Crew Access videos.  Working with management and ITS to update the Crew Access instructional videos to reflect updates and changes to the user interface.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Scheduling Committee Meeting Recap – January 2026

This message is for pre-merger Alaska Flight Attendants On Tuesday, January 27, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met virtually to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), […]

Celebrating Black History Month

February 1 marks the start of Black History Month in the United States—a vibrant celebration with roots dating back to 1925, when acclaimed historian Carter G. Woodson first introduced “Negro History Week” to highlight the remarkable achievements of Black individuals. In 1976, President Gerald R. Ford expanded it to Black History Month, calling on all […]

Never Forget: Honoring Alaska Airlines Flight 261—January 31, 2000 

On this day, we pause to remember and honor the anniversary of the tragic loss of Alaska Airlines Flight 261, which occurred on January 31, 2000. This heartbreaking event claimed the lives of all 88 passengers and crew on board, leaving an enduring impact on all of us. As we reflect on this tragic day, […]

Joint Contract Negotiations Session 11 – January 2026

The Joint Negotiating Committee (JNC) continues to make steady progress in collective bargaining sessions with management. Recent meetings have focused on refining contract Section 15 (Leaves of Absence). The JNC continues to incorporate the strongest language from both Alaska and Hawaiian agreements.

Hotel Committee Meeting Recap – January 2026

On Monday, January 12, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX-pmAS), Kanani Vallot (SAN), […]

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