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Scheduling Committee Meeting Recap – January 2022

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, January 25 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, January 25, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Virginia Fritz (SFO), Brie Donoghue (LAX), and Kitty Cohen (SAN).  Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, and MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey.  The committee met with Director of Inflight Crew Scheduling Denia Pisia, Manager of Crew Planning Mac Patterson, and other management representatives from Crew Scheduling and Crew Planning. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Snow Operations – Precancellation, reassignments, diversions, stranded and hotel/transportation concerns reported by Flight Attendants through the AFA Alaska Online Support Center.
  • Regional aircraft flying within the State of Alaska and the lower 48. How it affects our bases and block hours. 
  • Filing Activity Claim Forms within Rainmaker to assist Flight Attendants with pay related questions.   Scheduling representatives do not have access to individual Flight Attendant Rainmaker profiles and need to request screenshots when assisting with pay.  
  • Contactability requirements of Section 8.Q. Reviewed when Flight Attendants are required to be contactable and return calls to scheduling.  Also being available for ground time while on duty. 
  • El Paso flying locked in SEA base March through May 2022. 
  • Sick Leave and staffing, if sick leave is reduced could potentially add more line holders and reduce the overall reserve staffing system wide. 
  • Flight Attendants with ground time on more than 4 hours need to request day rooms.  Scheduling will wait to book the room until the Flight Attendant makes contact.  
  • Pyramiding Pay – premium, holiday, over duty, winter incentive

What The Committee Is Working On

  1. Information Technology Improvements.  Including, but not limited to, Block2Block/Inflight Mobile, Flight Attendant website performance, JCTE performance, Open Time statistics and trade processing times, JCTE releases, and Crew Scheduling/Crew Admin items (non-JCTE).
  2. Reassignment Flow Chart.  Developing an easy-to-follow flow chart to help explain how reassignments work, similar to the pre-cancellation flow chart. 
  3. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life options.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  4. Sunset of NAVBLUE ClassBid PBS.  Conducting PBS base sits to help support Flight Attendants in preparation for the cutover.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Air Safety, Health, & Security Committee Meeting Recap – 1st Quarter 2022

Air Safety, Health, & Security Committee (ASHSC)

  • Our AFA Air Safety, Health, & Security Committee (ASHSC) Chairpersons met on Thursday, January 13 to discuss their ongoing program of work to represent Flight Attendants interests related to safety, health, and security in our workplace.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • Reporting safety concerns is more important than ever given the challenges we are currently facing as a work group.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Reports (ASAP), and fatigue reports can all be filed through Report It!  Please contact a member of your Local ASHSC if you need assistance.

On Thursday, January 13, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Debi Wallstrom (ANC), David Lake (SEA), Blair Kimball (PDX), Brad Young (SFO), Felicia Porter (LAX), and Eva Gatus (SAN).  Also present were MEC ASHSC Chairperson Seth Heiple, MEC ASHSC Vice Chairperson—Air Quality Yvette Satterlee, and MEC Vice President Brian Palmer.  The committee met with Director of Inflight Strategy & Support Gloria Chow, Cabin Safety Manager Cari Smith-Allen, Manager of Inflight Policy & Procedure Joevanni Camacho, and Inflight Experience Program Manager Matthew Coder from management.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Request for increased sanitization of galley areas between flights.
  • Concerns with MedLink clearing passengers who appear to be ill.
  • Concerns about the perceived lack of sufficient signage in airports regarding mask requirements.
  • Overall inadequate communication of mask requirements to passengers.
  • Concerns about perceived inadequate lighting outside of new ANC RT facility.
  • Concerns about connectivity with change in cell service provider for IMDs.
  • Ensuring we have adequate procedures when we do not have the ability to use B2B due to lack of connectivity.
  • Requested update to soft blocks on A321 to better protect the B F/A and reminder to CSAs to honor soft seat blocks when possible.
  • Request for brighter cabin lighting during compliance checks.
  • Ongoing lack of adequate trash stowage space.
  • Double vs. single chamber life vest and how to properly demo.
  • Airbus assist handle.
  • Making COVID testing more readily available.
  • “New” boarding positions and challenges with safety and compliance.
  • Closing the loop on disruptive passenger and yellow card events by taking company and FAA response and reporting it back to submitter.
  • Trend of catering provisioning the entire aircraft from the aft galley only.
  • Looking for improvements to the Report It! App.
  • Request to add “in an emergency leave everything” to safety demo announcement.
  • Need for better guidance in the FAM about when passenger tattoos and clothing should be considered inappropriate and how to handle.
  • Requests for improvements to onboard medical equipment, including adding a pulse oximeter, adding a glucometer, and improving sizing of the blood pressure cuff.
  • Request for management to provide additional clarification on policies related to lifting and stowing passenger carry-on bags.

What The Committee Is Working On

  1. Time in Motion Studies. Working with management and the AFA Inflight Service Committee to assess how long it takes to perform each F/A duty. For example, performing preflight checks or doing a full beverage service on a A320. It is our hope that this information will support changes like providing time for preflight checks prior to boarding and ensuring inflight service is not scheduled unless it can be consistently and safely accomplished on legs like SFO-PSP or ANC-BET.
  2. Improving the Uniform Boot Policy. Working with management and the AFA Uniform Committee to allow for a broader range of Arctic boots, to allow Arctic boots in Alaska any time there is snow or ice on the ground, and to allow boots outside of terminals and the aircraft anytime there is inclement weather (policy not yet in effect).
  3. COVID-19 Mitigations. The ASHSC stays up to date on the pandemic by reviewing CDC guidance, TSA orders, FAA recommendations etc.; working with the ASHSD (Air Safety Health & Security Department) at AFA International; and coordinating with AFA ASHSC’s at other airlines. This information is used to continually advocate for appropriate COVID-19 mitigations in our work environment.

We Want to Hear From You!

If you’ve experienced a safety-related issue, please help the committee to advocate for improvement and change by filing a report.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Program (ASAP) reports, and fatigue reports can all be submitted using ReportIt!  If you’re not sure what type of report to file for a particular situation or need help, please don’t hesitate to contact a member of your Local ASHSC.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local ASHSC is your voice to management.  You can find our contact information on the ASHSC page of the AFA Alaska website. 

Human Rights Committee Meeting Recap – 4th Quarter 2021 (Rescheduled)

Human Rights Committee

  • Our AFA Human Rights Committee Chairpersons met on Tuesday, January 11 to discuss their ongoing program of work to advance human rights within our workplace and community.
  • The Committee also met with management to receive updates on what progress has been made on concerns that had been previously brought forward and address new concerns that have been brought forward.  The meeting with management was originally scheduled to be held on December 6 but was cancelled at the last minute due to inflight management changes that took place at around the same time.
  • If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

On Tuesday, January 11, our AFA Local Human Rights Committee Chairpersons met to discuss their ongoing activism to build awareness and effect change within our workplace and community.  Representing you at the meeting were Matthew Cook (ANC), Yan Yan Teague (SEA), Sylvia Newbill (PDX), Sejal Patel (SFO), and Louise Borras (LAX).  Also present were MEC Human Rights Committee Chairperson Chip Hestle and MEC Vice President Brian Palmer.  The committee met with Managing Director of Inflight Operations Michaela Littman, Managing Director of Inflight Strategy and Support Gloria Chow, Managing Director of Labor Relations Carmen Williams, California Regional Director of Inflight Operations Robbi Burton, and Seattle Director of Inflight Base Operations Jenny Bookert from management. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Ongoing concerns about low morale within our work group
  • Opportunities to emphasize the importance of maintaining positive working relationships and encourage voter turnout during the upcoming election cycle.
  • Concerns about company suppliers/vendors whose values may be contradictory to those of Alaska Airlines and how management would address the issue.
  • Management’s progress on diversity, equity, and inclusion (DEI) initiatives and plans for upcoming work.
  • Upcoming plans to include more substantial DEI training in the Initial Training and Recurrent Training programs.
  • Introduction of new pronoun pins, currently available at the Company Store.  Management is reviewing the possibility of allowing Flight Attendants to use their uniform allotment to purchase the pins.
  • Requests to increase diversity and representation among the Flight Attendant Special Projects Pool, starting with those selected for Flight Attendant recruiting and hiring.
  • Ways for the committee to start building relationships with the company’s Business Resource Groups (BRGs).

The committee is next scheduled to meet with management on Friday, February 4, 2022.  

What The Committee Is Working On

  1. Developing a Membership Survey.  Creating a membership survey to determine what Flight Attendants would like to see our Human Rights Committee address and prioritize going forward.
  2. Building Relationships with the Company’s Business Resources Groups (BRGs).  Beginning the process of establishing relationships with leaders of the Company’s BRGs to find areas where we can join together to advance human rights within the scope of each group.
  3. Promoting Increased Diversity Within the Flight Attendant Special Projects Pool.  Advocating for management to create a Special Projects Pool that is reflective of our overall work group, starting with a focus on those who are selected to participate in Flight Attendant recruiting and hiring. 

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Human Rights Committee is your voice to management.  You can find our contact information on the Human Rights Committee page of the AFA Alaska website. 

Inflight Service Committee Meeting Recap – 4th Quarter 2021

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Friday, December 10 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!  Management has seen a decrease in reporting in the weeks since the November 4th service expansion and believes that problems have been resolved.

On Friday, December 10, our AFA Local Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN).  Also present were MEC Inflight Committee Chairperson Stephanie Garnett and MEC Vice President Brian Palmer.  The committee met with Inflight Experience Program Manager Matthew Coder, Director of Product Development & Delivery Amber Simonsen, Managing Director of Guest Products Todd Traynor-Corey, and other management representatives from the food & beverage, catering operations, and inflight mobile teams. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Review of Inflight Mobile Device (IMD) issues and concerns, including the number of steps that are required to process a transaction using a swiped credit card.
  • Update on upcoming Block2Block software fixes and improvements.
  • Review of the updated seat back menu that includes a full listing of picnic pack contents and pricing for snack items, expected to be onboard by early January.
  • Discussion about inadequate trash stowage space on many flights given how full galleys and carts are loaded, expected service levels, and trash being brought onboard by passengers.  Management says they are looking into the issue further and would like to implement short term fix within 60 days. 
  • Concerns about catering accuracy, including carts being packed properly and supplies being loaded onto the aircraft correctly.  Flight Attendants are continuously having to deal with missing supplies and are tired of having to apologize for errors caused by others.
  • Update on first class menu changes for the first half of 2022.
  • Discussion about the need for printed menus for First Class meals that include a better description of the dishes and a listing of whether the item contains common food allergens.
  • Review of main cabin service flow, the pre-order meal delivery process, and possible options to increase efficiency and decrease time that Flight Attendants need to spend in the aisle.

What The Committee Is Working On

  1. Addressing Inadequate Trash Stowage Issues.  Pushing management to make much needed changes to resolve onboard trash stowage problems through solutions such as dedicated trash carts in every galley on every flight and eliminating double catering.
  2. Advocating For the Tools We Need to Do Our Job.  Escalating catering issues reported through Block2Block, voicing Flight Attendant frustration with ongoing errors in catering provisioning and loading, and working to hold management accountable to fix the problems that make our job more difficult.
  3. Pushing Back on Unnecessary Service Complexity.  Strongly advocating against changes that add unnecessary complexity to onboard service and keep us in the aisle longer than necessary.

We Want to Hear From You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block.  If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website. 

Hotel Committee Meeting Recap – 4th Quarter 2021

Hotel Committee

  • Our AFA Hotel Committee Chairpersons met on Thursday, December 9 to discuss their ongoing program of work to protect and improve the quality of Flight Attendant hotel accommodations and ground transportation providers.
  • The Committee met with representatives from management and the Company’s crew accommodations vendor to review current trends and concerns related to layover hotels and transportation.
  • More than ever, the Committee needs your help in reporting hotel and transportation concerns through CrewCare.  If issues aren’t reported through CrewCare, then management believes they don’t exist!

On Thursday, December 9, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management.  Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Cassie Dole (SFO), Kimberly Hillebrand (LAX), and Kanani Vallot (SAN).  Also present were MEC Hotel Committee Chairperson Laura Hinojosa, MEC Hotel Committee Vice Chairperson Jodi Snow, and MEC Vice President Brian Palmer.  The committee also met with Crew Hotel Support Specialist Alyssa Umagat, Senior Crew Hotel Support Specialist Nichole Turner, Manager of Crew Hotels & Administration Ethan Coughlin, and Managing Director of Crew Planning & Resource Management Cathy Cao from management.  Representatives from the Company’s crew accommodations vendor Accommodations Plus International (API) and ALPA participated in the meeting as well.

Topics of Discussion

The committee reviewed a number of items both during the meeting with management and API.  Some items discussed include:

  • Review of the overall condition of the hotel industry and how the industry is recovering from the pandemic.
  • Overview of new technology options being offered by API that may improve the flow of information about hotels and ground transportation to crewmembers.  Management will be working with API to evaluate how the options could be used at Alaska.
  • Review of the Company’s utilization of hotels by city
  • Review of CrewCare reports filed (both complaints and compliments).  Compared to 2019, reports filed in 2021 are down substantially.  Management believes that this means things have improved.
  • Upcoming hotel changes in BZN, SAT, SMF, and PHX in early 2022.  Watch the Hotel Hotline for information about the changes (F/A Website > Hotel, Travel, & Station > Hotel Hotline)
  • Discussion about the holiday meal availability list that is traditionally published showing options for each layover hotel.  Management has been having challenges getting hotels to respond and some hotels are providing inconsistent information.  They are working to clarify.

What The Committee Is Working On

  1. Conducting Hotel Site Visits.  Visiting hotels under consideration by management and advocating for management to select the hotel that will provide the safest and most comfortable layover experience for Flight Attendants.
  2. Investigating CrewCare Reports.  Reviewing CrewCare reports and working to hold hotel and transportation providers accountable through management and API.
  3. Working to Improve Unscheduled Layover Hotels.  Conducting a full review of the Company’s alternate hotel list and pushing for improvements when Flight Attendants have to stay at unscheduled layover hotels during irregular operations situations. 

We Want to Hear From You!

If you’ve had an unacceptable or substandard experience with a layover hotel or ground transportation provider, please report the issue!  Our AFA Hotel Committee receives a copy of every CrewCare report filed and each one is read and reviewed.  You can file a CrewCare report using the web app on your IMD home screen or by clicking here. 

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Hotel Committee is your voice to management.  You can find our contact information on the Hotel Committee page of the AFA Alaska website. 

Refreshed Inflight Mobile Device (IMD) Distribution

This message is for pre-merger Alaska Flight Attendants Management has recently informed our Master Executive Council (MEC) that they are distributing new Inflight Mobile Devices (IMDs) to Flight Attendants with devices nearing the end of their lifecycle. The specific schedule for this distribution will be communicated by management separately. Flight Attendants with the oldest devices […]

Scheduling Committee Meeting Recap – September 2025

This message is for pre-merger Alaska Flight Attendants On Tuesday, September 23, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at Alaska Airlines Corporate Headquarters to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), […]

Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the first group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

Inflight Service Committee Meeting Recap – 3rd Quarter 2025

On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered […]

Vacation Survey Closing Soon

There’s just 1 DAY LEFT to complete the crucial vacation survey that will help shape future provisions—your insights are essential for advocating the best outcomes for all Flight Attendants. The survey is currently open and will remain available until Wednesday, September 24 at 12 PM PT.

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