Archives for 2024

Air Safety, Health, & Security Committee (ASHSC)

• Our AFA Air Safety, Health, & Security Committee (ASHSC) Chairpersons met on Thursday, January 4, to discuss their ongoing program of work to represent Flight Attendants’ interests related to safety, health, and security in our workplace.
• The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants face onboard the aircraft.
• Reporting safety concerns is more important than ever, given the challenges we currently face as a workgroup.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Reports (ASAP), and fatigue reports can all be filed using ReportIt!  Please get in touch with a member of your Local ASHSC if you need assistance.

On Thursday, January 4, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting in person were Debi Wallstrom (ANC), David Lake (SEA), Kalin Lackey (PDX), Brad Young (SFO), Carin Meritt (LAX), and Eva Gatus (SAN). Also present was MEC ASHSC Chairperson Seth Heiple.

The Committee met with Director of Inflight Safety & Compliance Geri Jarrett, Manager of Inflight Policy & Procedure Kaliko Howell, Inflight Regulatory Compliance Safety Analyst Danette Thomas, Inflight Policy & Procedure Specialist Kevin Weatherbie, Manager of Inflight Safety & Compliance Johanna Giese, Manager of Inflight Safety & Compliance Claudia Modl, Director of Inflight Training & Standards Thomas Kaminski, and Senior Project Manager for Food & Beverage Jessica Johnston.

The next scheduled Air Safety, Health, & Security Committee meeting is Thursday, March 4.

Topics of Discussion

The committee reviewed a number of items when meeting with management.  Some items discussed include:

• Passenger Service Coordinators (PSCs). PSCs are not on all GDL flights. Inflight will check into the status of the program and assess the need for PSCs on all GDL flights and other routes.
• Crew parking and parking shuttle safety. The ASHSC provided Inflight with the status of all parking and shuttles at all the bases. The ASHSC asked Inflight to develop standards that they will work for in meetings at all bases. This will be an ongoing effort as Alaska works with the ports that control these facilities and services. Most of the work coordinating with ports on parking and bus issues happens locally. 
• No AC power resulting in no working PA/Interphone during boarding. Concerns were raised about not being able to communicate with passengers or between crewmembers. The company responded that we are to use the megaphone in an emergency when there is no PA. However, work is being done so we encounter less AC without power.
•  Coffee “explosions”. There have been four incidents of coffee erupting from brew baskets. We discussed the incidents and possible mitigations with the company. There has since been a bulletin bundle item that covered the topic.
• Flight Attendant familiarity with removing passenger life vests. We received a concern from a Flight Attendant who did not feel familiar enough with how we would remove or instruct a passenger to remove a life vest from under a passenger seat as we do not see a video of this or have hands-on experience in training. Inflight will look at changing the announcement to provide clearer directions on life vest removal to passengers and putting additional information in a quarterly CBT.
•  Pointing to life vest on MAX. Many of us are pointing to the location of the life vest on the MAX during the demo. It feels natural to do this since we point out the oxygen in the same location. However, since we don’t point out life vests under seats on other AC types, the decision was made not to point to the overhead life vests for consistency.
• Announcement about taking valuables when deplaning on a through flight. This recommendation is being made after a recent incident of theft which occurred when a passenger deplaned at a stop and left their bag onboard. Inflight will consider adding this announcement with the next FAM revision. 
•  Number and size of carry-on bags. The ASHC is concerned about passengers being cleared to board with more than one plus one and with bags which are oversized. This is not in compliance with Alaska’s carry-on baggage program and dealing with these bags can result in injuries. We encourage you to file FAIRs when you need to deal with these kinds of bag issues on a flight.
• QX baggage signs. QX has added signs near gate areas instructing passengers to place their one small item under their seat and one larger item overhead. Inflight will look at the feasibility of adding something to the Alaska gates Alaska operates out of as well.
• Announcements on charters. Announcements on charter flights (RDB and others) are not available in B2B. Until they can be added to B2B we are to use the announcements found in Goodreader.
• Compliance checks on flights that do not go above 10k. There is confusion about what is requested in terms of announcements and compliance checks on short flights that do not go above 10k. Inflight will work with Flight Ops to better understand the system and ensure we have clear guidance about how these flights should be managed. We do know that compliance checks should be occurring prior to landing on all flights unless it is unsafe to do so.
•  Hand wipes. The ASHSC and Inflight Service Committees continue to advocate for quality hand wipes available on all flights. Although they are no longer catered, alcohol based Purell wipes should be boarded by fleet forward and aft. If you do not find them please request them while at a Fleet supply station, and file a FAIR. Reporting their absence is the best way to improve provisioning.
• Reporting tools. We are encountering errors when using the ReportIt! app, especially inflight. The company is working on replacing our current reporting system which will result in an improved reporting app and web portal.

What the Committee is Working On

1. MAX10 MED J/S. Many of you have seen the MAX10 MED mockups which have been installed at our training facilities. The ASHSC notified the Company the layout represented by the mockups does have enough space for us to safely access the MED J/S while passengers are seated. The Company has acknowledged that the layout will not work in the operation and is working on a solution with input from the ASHSC before the A/C goes into service.
2.  LOSA. We are working with the Company members of the LOSA Steering Committee to ramp up and refine the Continuous LOSA program. We know it has been a long time coming, but we expect to have some results to share by the end of the quarter.
3. NTSB Investigation of Flight 1282 accident. AFA is a party in the NTSB investigation of this accident. The AFA party is composed of members of the ASHSC at Alaska. This allows us to assist the NTSB in the investigation as subject matter experts.

We Want to Hear From You!

If you’ve experienced a safety-related issue, please help the committee to advocate for improvement and change by filing a report.  Flight Attendant Irregularity Reports (FAIR), Aviation Safety Action Program (ASAP) reports, and fatigue reports can all be submitted using ReportIt!  If you’re not sure what type of report to file for a particular situation or need help, please don’t hesitate to contact a member of your Local ASHSC.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local ASHSC is your voice to management.  You can find our contact information on the ASHSC page of the AFA Alaska website.