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Human Rights Committee Meeting Recap – 1st Quarter 2023

Human Rights Committee

  • Our AFA Human Rights Committee Chairpersons met on Friday, March 24, to discuss their ongoing program of work to advance human rights within our workplace and community.
  • The Committee also met with management to receive updates on what progress has been made on concerns that had been previously brought forward and address new concerns that have come to light. 
  • If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

On Friday, March 24, our AFA Local Human Rights Committee Chairpersons met to discuss their ongoing activism to build awareness and effect change within our workplace and community. Representing you at the meeting were Sylvia Newbill (PDX), Erika Daniel (SAN), James Ikehara (SFO). Also present were MEC Human Rights Committee Chairperson Chip Hestle and MEC Secretary-Treasurer Linda Christou.

The committee met with Managing Director of Inflight Operations Michaela Littman, Managing Director of Inflight Services Gloria Chow-Vanderwell, Seattle Director of Inflight Base Operations Jenny Bookert, Director of Diversity Equity & Inclusion James Thomas, Diversity & Inclusion Specialist Sarah Keimig, and Access/Diversity Program Manager Steve Nelson from management.

The committee is next scheduled to meet with management on Tuesday, June 13, 2023.

Topics of Discussion

The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

  • Virtual Listening Sessions. Local Human Rights Chairs will facilitate virtual listening sessions in each base with management, allowing flight attendants to discuss diversity and inclusion topics and concerns. The next session is scheduled for April 20, 2023 with SAN Human Rights Committee Chairperson Erika Daniel and SAN Inflight Supervisor Saua Case. Management will communicate future dates and times to all Flight Attendants.
  • Monthly Conference Calls. AFA International began monthly conference calls for Human Rights Committee Members from across our union to share information and coordinate activities.
  • Hosiery/Socks Accessibility. The previous IMD alert with hosiery/socks resources will also be added to the uniform ordering site. The Zappos Shoes link is now located on the uniform ordering site as well.
  • Volunteer Events. Members of the management Diversity, Equity, and Inclusion team discussed the ability for Flight Attendants to volunteer at events throughout our system. Information can be found on Alaskasworld within the Employee Resources/Care Community Involvement link. This leads to the Benevity.org page where Flight Attendants can sign up to volunteer for events locally as well as throughout our system.
  • Further Collaboration. The DE&I team will continue working along with inflight management and the Human Rights Committee on base visits, upcoming events, and activities sponsored by DEI or Business Resources Groups (BRGs).

What The Committee Is Working On

  1. Exploring Collaboration and Shared Goals. Working with the DE&I department to build relationships with the company Business Resource Groups (BRGs) to find areas where we can join together to advance human rights within the scope of each group.
  2. Base Newsletters. Publishing information in each base on monthly human rights activities and scheduled events.
  3. Supporting Passengers. Discussing reports of some of passengers traveling between certain city pairs without a clear plan or assistance upon arrival at their destination. The Human Rights Committee and management are currently working on potential resources our Flight Attendants can use to help in these circumstances.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Human Rights Committee is your voice to management. You can find our contact information on the Human Rights Committee page of the AFA Alaska website.

EAP/Professional Standards Committee News – March 2023

EAP/Professional Standards Committee

Our AFA EAP/Professional Standards Committee (Members helping Members) seeks to assist Members, their families, and partners experiencing personal and work-related problems that could or are affecting their health and well-being on and off the job. Our EAP committee is a Union-sponsored support service provided by Flight Attendants for Flight Attendants, their families, and partners. EAP Peer Representatives are trained to provide three distinct but interrelated services: Assessment, Support, and Referral Services; Professional Standards; and Critical Incident Response.

AFA EAP is a confidential resource available to Members, demonstrating care and concern for its Members individually and collectively.

EAP/Professional Standards Committee Chairpersons

ANCBonnie Waltersanc.eap.chair@afaalaska.org(907) 230-7208
LAXJeanne McCleave  lax.eap.chair@afaalaska.org(949) 922-1606
PDXContesa Nicolaidis  pdx.eap.chair@afaalaska.org(503) 970-6873
SANMelanie Buker   san.eap.chair@afaalaska.org(208) 890-1849
SEAAndrea Koricansea.eap.chair@afaalaska.org(206) 419-2637  
SFOZarah Cummings  sfo.eap.chair@afaalaska.org(925) 577-5733
MECElizabeth Dillon (Chairperson)
Lisa Haugen (Vice Chairperson)		eap@afaalaska.org(949) 470-0493 

DID YOU KNOW: There’s a New Program Called FAAS?

What is FAAS?

FAAS stands for Flight Attendant Addiction Support. It’s a new assistance program developed and run jointly by AFA EAP and management. Any non-probationary Flight Attendant is eligible to use the program.

What does FAAS offer?

  • FAAS is structured to encourage Flight Attendants to seek help before on-the-job misconduct occurs.
  • Those who self-disclose to the company before a work-related performance issue occurs will have access to 30 days of residential treatment at a facility fully paid for by the company,  whether you have Kaiser Insurance, Premera Blue Cross/Blue Shield, or NO Insurance.
  • AFA EAP and your Base Director/Manager will be part of your recovery support team during the treatment period.
  • Should a Flight Attendant’s substance use progress to the point that they show up at work under the influence, the Flight Attendant will have access to company-funded treatment IF the Flight Attendant self-discloses before boarding the first flight of the day and before a reasonable suspicion test is requested. 
  • Should a Flight Attendant’s on-the-job impairment result in a test positive, a pathway to return to flying for Alaska has been developed under the FAAS program following their separation.
  • FAAS is also designed to encourage co-workers to feel comfortable approaching or identifying a Flight Attendant whose impairment risks flight safety. Under FAAS, only the struggling Flight Attendant can jeopardize their job by failing to self-disclose before boarding their first flight of the day or before being identified for testing. Even then, the Flight Attendant will have a pathway for reinstatement.

Does FAAS replace AFA EAP or the Flight Attendant Drug and Alcohol Program (FADAP)?

No. AFA EAP/FADAP offers confidential assistance without company knowledge or involvement.  AFA EAP can confidentially help you decide which of these assistance programs is best for you and your work circumstances.  Unlike FAAS, AFA EAP can also work with probationary Flight Attendants and their family members.  Don’t hesitate to call any of your EAP Committee Members in a safe, confidential setting.

FADAP Contact Information

https://www.fadap.org 
Phone: (855) 33-FADAP / (855) 333-2327
Direct Line: (202) 355-6337

Did You Know: Wings of Sobriety Telephonic Meetings

Meetings are open to all Flight Attendants exploring their need for or seeking recovery from substance use disorders. Meeting times are scheduled every Wednesday at 12 PM Pacific time and Sunday at 2 PM Pacific time. Meetings generally last between 45 minutes and 1 hour. The conference call number to join is (855) 544-2320.

Reserve Committee Meeting Recap – 1st Quarter 2023

Reserve Committee

  • Our AFA Reserve Committee Chairpersons met on Thursday, March 9 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
  • The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
  • Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues. Please don’t hesitate to reach out!

On Thursday, March 9, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Heather Reier (ANC), Teran Eason (SEA), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN).  Also present was MEC Reserve Committee Chairperson Julie Thornton. The committee also met with Inflight Crew Scheduling Director Sara Cook and Inflight Crew Scheduling Manager Matthew Trujilo.

The committee is next scheduled to meet on Thursday, June 8th.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Planned Initial Training classes for the remainder of the year. Class 3 and Class 5 were canceled, however management still intends to hire additional Flight Attendants. The number of classes and specific number of students in each class is dependent on delivery of new aircraft.
  • Increase in requests for assistance with PBS and bidding from new hires. Exploring ways to provide additional training and support in this area.
  • Crew Scheduling management changes. Sara Cook was promoted to Director of Inflight Crew Scheduling and four new Crew Scheduling Supervisors are onboarded. Management is in the process of hiring an additional manager to support operations. 
  • Issues and glitches with Crew Access affecting Reserve Flight Attendants. Reviewed where known issues are documented and newly added/fixed issues. 
  • Review of upcoming update to Crew Access software. Includes associated fixes to current issues and other improvements, and prioritization for programming fixes.
  • Probationary Flight Attendant support through the Probationary Buddy Program. Buddies are very busy supporting new Flight Attendants. Reminder to refer Probationary Flight Attendants to their Buddy for contractual questions.
  • Increase in lineholders picking up reserve days. This resulted in some increased flexibility for Reserve Flight Attendants.
  • Review of reserve utilization statistics. Reserve utilization is approximately 82% in all bases. Reserve coverage is anticipated to be approximately 21-20% for the remainder of Quarter 1 and Quarter 2.
  • Request for management to decrease the Adequate Reserve Coverage (ARC) maximum. Goal of providing additional flexibility for shifting reserve days. Management agreed to review possible changes.
  • Review of contractual language related to Reserve Flight Attendants calling in well.
  • Reminder of the AFA Alaska Online Support Center. New hire Flight Attendants can report issues, raise concerns, or ask questions.

What The Committee Is Working On

  1. Assisting Probationary Flight Attendants Through the Probationary Buddy Program.   Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Probationary Buddy program.
  2. Addressing Reserve Contractual Concerns.  Researching and investigating reports from Reserve Flight Attendants and actively ensuring management is complying with our contract.
  3. Developing Additional Tools & Resources for New Flight Attendants.  Working to create documents to provide user friendly, easy-to-digest resources about the Collective Bargaining Agreement and other job-related information for new Flight Attendants.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Reserve Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.

Scheduling Committee Meeting Recap – February 2023

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, February 28 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues. Please don’t hesitate to reach out!

On Tuesday, February 28, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Martin Vance (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Reserve Committee Chairperson Julie Thornton. The committee met with Supervisor of Inflight Crew Scheduling, Matthew Trujillo, Director of Crew Planning Mike Ostler, Manager of ITS Product Management Rick Mitchell, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Compliance with Jury Duty language in contract section 24.A.5 is being reviewed to ensure that management is applying the contractual protections when Flight Attendants are obligated to Jury Duty.
  • Passport Renewals and International Flying (contract section 10.S.12). Flight Attendants are covered by the section 10.S.3.b language when they submit their passport more than 15 days before the passport expires and notify Crew Scheduling.
  • New NAVBLUE PBS update version 22.7.7 has new features and should address the slow log in issues that our Flight Attendants have been experiencing after bids are published.
  • Separating Crews on International Layovers is both a safety and contractual concern. Crew Scheduling and Crew Planning are working to correct when Flight Attendants are assigned separate hotels while on international layovers.
  • Flight Attendant Contactability Requirements and definition of positive contact. Many Flight Attendants may not know that sections 32.C.1.e and 8.Q outline define when Flight Attendants are contactable as well as what steps management must take to have met their contractual requirements of contactability.
  • Crew Access Issues and upcoming UI update. The incorrect time showing UTC for trips will be resolved with new user interface but will still exist in original user interface.
  • Recent Pacific Northwest and California Winter Storm events. Please file a ticket at the  AFA Alaska Online Support Center if you have any unresolved issues related to the recent snow storms. Management plans on reviewing their processes and hopes to create a standardized playbook to assist them during winter irregular operations.
  • Lineholder Option to Decline an Initial Deadhead (contract section 10.X.8) can be allowed with “Crew Scheduling’s approval” Discussions were had at the consistency of allowing Flight Attendants to drop their initial deadhead legs.

What The Committee Is Working On

  1. Scheduling a meeting with Network Planning.  The Committee would like to meet with Network Planning in 2023 to discuss our contract, legalities and suggestions. We want to provide management with the Flight Attendant perspective and in an effort to improve our quality of life. 
  2. Review of JCTE/Crew Access transaction performance.  Each month, ITS provides the Committee with data on performance and transactions within JCTE/Crew Access.  The Committee reviews these reports to ensure our service levels are maintained at the appropriate thresholds.
  3. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life factors.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  4. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc.
  5. Updating Crew Access videos.  Working with management and ITS to update the Crew Access instructional videos to reflect updates and changes to the user interface.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Inflight Service Committee Meeting Recap – 1st Quarter 2023

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Wednesday, February 22 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • The Inflight Service Committee continues to work with management to continuously improve onboard catering and engage in discussions leading to future improved processes. Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!

On Wednesday, February 22, our AFA Local Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Kelly Kochanek (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN). Also present was MEC Inflight Committee Chairperson Stephanie Garnett. The committee met with Inflight Experience Program Manager Matthew Coder, Inflight Product and Experience Director David Scotland, Senior Catering Operations Specialist Raena Alonzo, Principal ITS Apps Product Manager Ranjita Prasad, Senior Food & Beverage Product Manager Jessica Johnston, and other management representatives from the food & beverage and catering operations. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include consistent FC Beverage service recommendations, Food and Beverage Changes, and updates on ice for 2023.

Food and Beverage Discussions

In response to both passenger and crew feedback, more variety and choices will be introduced into the food and beverage beginning mid-May.  In First Class, a vegan option will always be available for pre-order only.  On medium haul, long haul, and premium long haul, the Fruit & Cheese Plate will no longer be a standard boarded entrée choice but will continue to be available for pre-order.  For premium long haul and Hawaii routes, printed menus are returning. Changes to the First Class service on premium long haul (Hawaii & transcon) morning flights will include addition of mixed nuts (with the first beverage service) and a heated dessert (to be served after the main meal service).  In Main Cabin, meals will be different eastbound vs westbound and will remain available via pre-order only, up to 20-hours prior to a flight’s departure. 

Hawaii specific changes include the discontinuation of the First Class mid-flight snack test out of Seattle on AM departures.  Testing is underway to resume heated pre-reserved retail meals (one option) on flights to/from Hawaii in Main Cabin.

Early April catering and product changes include the re-introduction of apple juice, a swap out of the current Pilsner, and new First Class wine selections.  On all Boeing premium long haul routes, the First Class empty cart will be moving to the aft galley and the supply cart will move to the forward galley.  This will help ensure that there are extra supplies for First Class.  All empty carts for trash will be in located in the aft galley on the Boeing fleet.  The Airbus 321 currently has trash carts in the forward and aft galleys.  

Catering Operations Discussions

Our Inflight Service Committee is very pleased with the ice solutions provided by the Catering Operations team for 2023 ice support for our flights.   Beginning in March 2023, catering is working with Fleet Service to increase uplift of ice at 10 of our stations and they will be provisioning ice on additional flights, with a focus on medium haul and long haul turns.  As discussions with vendors continue, more contracts will be finalized and additional ice supply locations will be added to the list. The Catering Operations team is also working to find solutions for issues the Committee brought to their attention at our last meeting.  Several ideas were presented and discussed for safe catering of blue service trays and provisioning of trash bags.

Inflight Mobile Device (IMD) News

The IT products team is currently working on improvements to our IMD user interface to make payments easier to process.  The IT team is also working on an inflight mobile refresh program and an update for Block2Block (B2B).  The Committee brought forward comments from Flight Attendants that the types of service designated for each flight (such as premium long haul, short haul, etc.) be included on B2B.  This information would be very helpful in offering the correct service.  

Boeing Updates

The Boeing 737-800 refresh with the removal of the third aft lavatory is on hold.  The installation of 2KU for the 737-800 aircraft type is in progress and about 90% complete; fleetwide it is 97% complete.  The new delivery Boeing 737 MAX 9 aircraft will be 2KU equipped going forward.  

Service

The participation by Flight Attendants in the survey included in the recent Inflight News newsletter was excellent and very much appreciated.  The Premium Class Tray Service early results show improved scores given by Premium Class passengers.  The Flight Attendant feedback received will be useful in addressing key areas.  Other discussion topics between the Committee and management included possible service flow and service responsibilities testing.   

We Want to Hear from You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block.  If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the Committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website. 

Joint Contract Negotiations Session 14 – April 2026

The JNC continued its thorough review of both the Alaska and Hawaiian vacation systems, engaging in productive discussions with key company stakeholders. A collaborative approach was proposed to address the complex provisions, ensuring that all parties’ needs are considered. Looking ahead, the committee is preparing to gather feedback through a Crew Meal Survey and anticipates further sessions with management from June 2 to June 4.

Celebrating Asian American and Pacific Islander Heritage Month

May is Asian American and Pacific Islander Heritage Month in the United States—a time to celebrate the vibrant stories, achievements, and enduring impact of these communities. Their cultures, traditions, and innovations have enriched every facet of American life, from art and science to activism and public service. What started in 1978 as a weeklong observance […]

Join The Picket Line: Support Horizon Flight Attendants on Tuesday, April 28

Since November 2023, Horizon Air Flight Attendants have been in negotiations, fighting tirelessly to secure a new contract that recognizes their work. Even after applying for mediation in January 2025, management continues to offer proposals that ignore the essential contributions Horizon Flight Attendants make to the success of Horizon Air and Alaska Air Group.  On […]

Scheduling Committee Meeting Recap – April 2026

This message is for pre-merger Alaska Flight Attendants On Tuesday, April 21, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at the Alaska Airlines Global Training Center in Renton, WA to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the […]

Hotel Committee Meeting Recap – April 2026

On Monday, April 13, our AFA Local Hotel Committee Chairpersons met virtually to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA pmAS), Kelly Hepworth (PDX), Barry Spitzer (SFO), Brian Sherill (LAX pmAS), and Kanani Vallot (SAN), […]

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