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Operational Safety Debriefs

Master Executive Council (MEC)

  • AFA and management recently agreed to a defined process for when a debrief meeting with management needs to be conducted following an operational safety event.
  • The agreement ensures protections for Flight Attendants while guaranteeing pay, duty day limitations, and AFA representation.
  • Details can be found in the Operational Safety Debriefs Letter of Agreement (LOA).

In 2019, AFA filed grievance number 36-99-2-170-19, which alleged management’s violation of section 19.A of the collective bargaining agreement. The violation was related to an incident where management conducted a debrief meeting with Flight Attendants while they were still on duty following a slide deployment incident. As there was no contractual basis for management to conduct a meeting to investigate a work-related event with Flight Attendants outside of the procedures outlined in 19.A, the grievance alleged that contractual rights to AFA representation and investigatory meeting pay were violated.

The grievance was denied by management and subsequently scheduled for arbitration in June 2020. As the arbitration date approached, management indicated they were interested in settling the grievance in lieu of arbitration. Discussions between AFA and management ensued and a settlement-in-concept was reached, which the MEC approved at the time.

Following the conceptual agreement, AFA proposed a letter of agreement (LOA) that codified the settlement in detail. Unfortunately, turnover in a number of key management positions resulted in setbacks as new managers needed to brought up to speed with the history of the settlement and background of what had been discussed. To compound the situation, the aircraft evacuation of flight 751 in Seattle on August 23, 2021 revealed some unforeseen issues with the debrief process that required further discussion and incorporation into the proposed settlement.

Operational Safety Debriefs Letter of Agreement (LOA)

AFA and management were recently able to reach consensus on the details of the LOA, which serves as final settlement of the original grievance.  AFA LOA 2023-01-17 (Operational Safety Debriefs) establishes a process for management to speak directly to Flight Attendants who have been involved in a significant safety-related event while providing benefits and protections to Flight Attendants, including:

  • Minimum pay of 4 TFP for participating in an Operational Safety Debrief, in addition to any Minimum Pay Rules and pay protection due. 
  • Limitations on how long Operational Safety Debriefs are, when they must begin, and maximum duty day.
  • Guarantee that any conversations are non-disciplinary in nature and any information obtained cannot be used in disciplinary actions (including protections under ASAP if an ASAP report is filed timely).
  • The right to AFA representation and involvement in conversations.
  • An established process to handle any follow-up training.

For complete details, please click here to view the complete LOA.  You can also find the LOA on your IMD in GoodReader in the ASFA Supplemental > Collective Bargaining Agreement folder.

Questions?

If you have any questions about the Operational Safety Debriefs LOA, please contact your LEC President.

AFA Alaska Update – October 15, 2021

In This Edition

  • System Board of Adjustment Interviews
  • Reminder: Zika Letter of Agreement
  • Understanding Panic Disorder

System Board of Adjustment Interviews

Master Executive Council (MEC)

The Master Executive Council (MEC) will be conducting interviews for one (1) member to serve on the AFA System Board of Adjustment.

Scope

Members are to serve on the System Board of Adjustment for the purpose of arbitrating any disputes or grievances that may arise under the terms of the Agreement between Alaska Airlines and its Flight Attendants.

Policy/Responsibilities

  • There shall be two members selected by the MEC from active members in good standing to represent the Association.  Members will be selected at-large without regard to Local Council or domicile. 
  • Any person seeking a position as a System Board of Adjustment Member must submit a resume.  Candidates must interview with the MEC.
  • System Board Members shall be selected for a two (2) year appointment period in accordance with the AFA Constitution and Bylaws.  At least one appointment will be reviewed in June of each year.  Selection shall be made, insofar as possible, to ensure that both members will not be new at the same time.  
  • The System Board Members will act in the best interest of the membership and the Association and will be consistent with the Agreement between the Flight Attendants and Alaska Airlines.
  • The MEC President shall have the ability, in the event of an emergency, to appoint a qualified member in good standing to fill an ad hoc position on the Board, should the alternate not be available.
  • The MEC on an ad hoc basis, by majority vote, may appoint an expert as a substitute for one member of the System Board of Adjustment.

Qualifications

  • Current Alaska Airlines Flight Attendant
  • Willingness to attend the requisite grievance training(s)
  • In depth knowledge of the contract
  • Understanding of the principles of just cause
  • Adherence to Grievance Committee policies, procedures, and standards of ethical conduct
  • Ability to maintain confidentiality of sensitive and personal information
  • Maintenance of member-in-good-standing status
  • Ability to remain in good standing with the company
  • Ability to analyze written data and information with high attention to detail
  • Strong written and communication skills
  • Strong computer skills.

Term of Appointment

The selected candidate will serve the remainder of a term of appointment that concludes on June 30, 2023.

Expressing Interest and Interview Scheduling

The MEC will hold interviews of eligible candidates during the December Regular MEC Meeting on December 7, 2021.  If you’re interested in interviewing, plan to bid around this date or adjust your schedule accordingly to accommodate.  All interviews will be conducted using Google Meet videoconferencing.

Interested candidates should submit an expression of interest and resume using the online expression of interest form.  The deadline for submissions is 5 PM Pacific time on Tuesday, November 30, 2021.  After the submission deadline, MEC Secretary-Treasurer Linda Christou will contact eligible candidates to arrange a specific interview time.

Please note that to submit an expression of interest, you must have a Google account.  If you do not have a Google account, you can create one for free at https://accounts.google.com/signup.

Questions?

Any questions regarding the position or application process should be directed to MEC Grievance Committee Chairperson Stephanie Adams at stephanie.adams@afaalaska.org.

Reminder: Zika Letter of Agreement

Grievance Committee

In 2017, AFA and management signed a letter of agreement (LOA) establishing protections for Flight Attendants who are pregnant, attempting to become pregnant, or whose partner is attempting to become pregnant and are scheduled to fly to a Zika-affected area.  The LOA outlines the protective provisions and associated procedures that eligible Flight Attendants are responsible for following.

As Alaska Airlines is beginning service to Belize in November, it is timely that we offer a reminder that this LOA is still active.  Belize is considered a Zika affected area by the Centers for Disease Control & Prevention (CDC) which triggers the protections outlined in the LOA.

Questions?

If you have any questions about the Zika LOA or the procedures associated with using the protective provisions of the LOA, please contact your Local Grievance Committee.

Understanding Panic Disorder

Employee Assistance Program (EAP)/Professional Standards Committee

What is Panic Disorder?

Panic disorder is a psychological condition that shows up in the form of sometimes serious physical symptoms. These symptoms, called panic attacks, can literally make the victim feel as though he or she is dying: rapid heart rate, difficulty breathing, excessive sweating, dizziness, trembling, intense anxiety, a feeling of loss of control, and helplessness. Imagine what it would be like to jump out of an airplane only to find your parachute won’t open – that’s pretty close to what panic attack victims are feeling in the moment.

When the attacks occur regularly or appear to be caused by a specific set of circumstances, then panic disorder is the cause. There is no specific treatment for a panic attack, per se. But the underlying condition, panic disorder, can be treated with a combination of medications and psychotherapy.  

What Causes Panic Disorder?

Like many psychological conditions, panic disorder can originate in many different ways, some of them making little logical sense. A person with a phobia such as fear of heights or enclosed places might experience a panic attack if he or she is in this situation. Alcohol, drugs, and trauma can trigger it.   But the cause itself has no bearing on the reaction to it because the threat felt by the victim is one entirely of perception rather than reality.

What to Do if You Have a Panic Attack

The only way to stop a panic attack is to allow it to end, and the only way to do that is to diminish the underlying fear that causes the symptoms. If you allow yourself to experience the symptoms, with a clear realization that there is no real danger, then the attack may be shortened. Breathe deeply and don’t give in to dangerous impulses such as running away or jumping off something. Know that the effects will pass. The more you experience even the smallest triumph of logic over fear, the less intense your attacks will become.  If the attacks continue, seek help from a medical professional.

What to Do if You See Someone Having a Panic Attack

You may feel pretty helpless when encountering someone having a panic attack.  Tell them to keep breathing and assure them that there is no danger.  The problem here is that the victim will tell you that they are having a heart attack, can’t breathe, or feels like they are about to pass out, and odds are good that you aren’t qualified to assess the reality of that perception. Call for help quickly and do your best to calm the victim until help arrives. The best thing you can do when it’s over is offer comfort, assure the person that professional help is available and encourage them to seek that assistance.

Questions or Need Help?

Our AFA EAP Committee is available to provide assistance with referrals.  Please call (949) 470-0493 or visit afaalaska.org/eap for contact information.

Early Out and Other Furlough Mitigation Options

Furlough mitigation resources

AFA has compiled the following furlough mitigation resources for easy reference.

Company resources (AAG SSO required)

AFA resources

Combined resources – “Early Out and Leave Options” informational sessions

Management is hosting and AFA will also be co-participating in upcoming “Early Out and Leave Options” informational sessions in which all furlough mitigations will be addressed: Early Outs, Extended Leaves of Absence and Enhanced Voluntary Furloughs.

Available Sessions – An individual calendar invite has been sent by management for each event. Please join us if you have questions!

Tue 7/14 @ 12pm – 1pm PT    

Thu 7/16 @ 4pm – 5pm PT

Tue 7/21 @ 2pm – 3pm PT

“The Numbers”

Everyone wants to know the target numbers for the Early Out program, Extended Leaves of Absence and Enhanced Voluntary Furloughs. The MEC shared that feedback with management prior to publication of yesterday’s email announcing the EOs and other furlough mitigation options. According to the Company’s Early out Q&A (AAG SSO required), management estimates needing approximately 600 Flight Attendants to take the Early Out.

In our June 5th “A Message About Current Events, and Planning for the Future” communication, the MEC projected that Alaska Airlines will possibly need 35%-50% less Flight Attendants systemwide—at least temporarily—beginning on October 1. We now project the impact to be fairly significantly less, but the MEC cannot say more due to non-disclosure agreements (NDAs). However, the MEC will continue to press management to be more forthcoming with projections as soon as possible.

Company Early Out

Management has now released the details of the Company Early Out program (AAG SSO required). As mentioned in the June 30th edition of the AFA Update, AFA did not negotiate this Early Out package. AFA approached management back in March regarding our interest in negotiating an Early Out, but management declined our offer. 

AFA’s assessment is that the Company’s EO package will not attain even close to the desired number of takers. Candidly, the Master Executive Council (MEC) is disappointed in the Company’s EO; we had hoped the Company’s EO would be more in line with industry leading Flight Attendant EOs like at Southwest Airlines. However, the EO will interest some Flight Attendants who were already considering retirement or who are interested in early retirement.

Involuntary Furlough (IVF) Mitigations

No lower line averages

Pursuant to §18.A [Involuntary Furlough Mitigation], AFA and management have been working on furlough mitigations over the past two weeks. After careful consideration and in consultation with industry experts, AFA has declined to lower the line averages or adjust the line value range. AFA already lowered the minimum domicile average line value from 78 TFP to 75 TFP in the 2014-2019 CBA, which allows individual lines to be built up to 10 TFP lower at 65 TFP. Our analysis is that the scale of anticipated reduced staffing is so great and the duration of lower lines so uncertain that these mitigations would be unacceptable to the majority and seen as a concession.

October 2020 Furlough Mitigations Letter of Agreement

Click here for the October 2020 Furlough Mitigations Letter of Agreement >

Furlough mitigation enhancements and clarifications that are in addition to Extended Leaves of Absence and Voluntary Furlough provision in Section 18.A [Involuntary Furlough Mitigations]:

  • Extended Leaves of Absence of 12-month duration (ELOA-12) -> No change to contract
    • COBRA-eligible for healthcare
    • Regular 480 unpaid credit of 1.333 TFP per day
    • Base guarantee
    • See contract for additional details
  • “Enhanced” Voluntary Furloughs of 6-, 9-, 12- and 15-month durations (EVF-6, EVF-9, EVF-12 and EVF-15)
    • Company-paid healthcare premiums
    • Double 480 credit
    • Base guarantee on EVF-6 & EVF-9 (contractual voluntary furloughs have no base guarantee)
    • No base guarantee on EVF-12 or EVF-15 unless recalled June 2021 or earlier
  • Productivity Premium Program eligibility on ELOA & EVFs (and on IVF via separate email acknowledgement from management)
  • Recall procedures
    • Order of recall clarified: IVF followed by EVF (followed by ELOAs requested but not required)
    • “Live” recall or bypass form
    • Full-time student bypass for the remainder of the term while on ELOA, EVF or IVF (proof of enrollment in accredited college or university required)
  • Staffing Adjustment Leaves (SALs) -> Enhancement to §15.B [Staffing Adjustment…]
    • Offered one month at a time (in order to avoid the perception of seniority violations) but may be awarded consecutively
    • Double 480 credit
    • Company-paid healthcare premiums
  • FAs on involuntary furlough may choose to remain current by attending regulatory training (RT/RQ)
    • Company-paid healthcare premiums during the month of training
    • Out of domicile provisions if FA is required to take training out of domicile (e.g. SANFAs)
    • Positive space Company Business travel provided to and from domicile if required
  • Unemployment insurance (UI)
    • Company will not contest UI
    • Company will provide support letter to the FA
  • “Reconvene clause” in case legislation (e.g. potential extension to the CARES Act) is subsequently passed that prevents IVFs

Reduction in Force 2020 Sideletter of Agreement

Click here for the Reduction in Force 2020 Sideletter of Agreement >

AFA and management recognized that references to “seniority” in §18.A [Involuntary Furlough Mitigations] and §18.K [Involuntary Furlough Seniority Retention] required clarification to reflect intent and established practice: 

  • Occupational Seniority always accrues: FAs always receive scheduled pay increases and are not negatively impacted in bidding seniority or relative seniority while on any type of leave or furlough.
  • Company Seniority always accrues: FAs always receive scheduled vacation accrual increases and are not negatively impacted for non-rev seniority while on any type of leave or furlough.
  • Longevity: 401(k) vesting and retirement eligibility are ‘frozen’ (i.e. retained but not accrued) while on certain types of leave or while on furlough.

The parties clarified the procedures for returning from an Extended Leave of Absence under §18.A:

  • Domicile protection while on ELOA and recall in Occupational Seniority order

The parties will allow Flight Attendants to conduct Union Business (UB) or Company Business (CB) while on a voluntary furlough under §27.AA [Union Business and/or Company Business…]:

  • Flight Attendants who routinely conduct UB and/or CB work may be potentially willing to take voluntary furloughs, and this provision would allow them to do so while continuing to provide necessary services to the Company and/or to the Association.
  • Examples: Inflight Training Instructors, Special Project work Flight Attendants and union reps

Tell Congress: Extend the CARES Act

If not enough Flight Attendants voluntarily take the Early Out, Extended Leave of Absence or Enhanced Voluntary Furlough, then at least some of our sisters and brothers will be involuntarily furloughed starting in October. Consequently, it is vitally important that each and every one of you help AFA-CWA, the Association of Professional Flight Attendants (APFA) and the Transport Workers Union (TWU) Local 556 achieve a six-month extension to the CARES Act in order to protect Flight Attendant jobs. Tell Congress to keep our industry intact by extending the CARES Act!

These are extremely difficult and stressful times. Please remember that your Employee Assistance Program (EAP) Committee is always available as a support resource. As your direct representative on the MEC, your LEC president is available to answer questions or concerns that you may have about all the information presented here. Contact information for your respective LEC president can be found by clicking here. We hope to see you at one of the upcoming “Early Out and Leave Options” informational sessions on 7/14, 7/16 or 7/21!

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Matt Cook, Terry Taylor, Steve Maller, Melissa Osborne, Tim Green and Brice McGee

COVID-19 Schedule Changes

The drastic changes to April flying have resulted in an unprecedented number of ongoing systemwide disruptions to Flight Attendant schedules: pre-cancellations, flight time changes (“re-times”), flight routing changes, et cetera. Flight Attendants are often given revised flying with completely different flight numbers and/or flight routing and initial report times that are many hours earlier than their original report time.

Crew Access notifications

Multiple ‘bundled’ notifications

Multiple ‘bundled’ Crew Access notifications have made the situation even more confusing. Flight Attendants are being inadvertently stuck with unwanted alternative assignments because they acknowledged a Crew Access notification for pay protection. However, they later realize that same “good news” notification was bundled with other notifications for undesirable alternate assignments such as re-times reporting way earlier than originally scheduled. Acknowledging Crew Access notifications is “all” or “nothing.” Consequently, AFA filed a contractual grievance on this issue yesterday.

Confusing contractual citations

Additionally, AFA has become aware that Crew Access notifications have included confusing references to what appear to be contractual citations that are not related to our contract. AFA has confirmed these citations are from the pilot contract, and we have addressed this concern with management. Pilot crew schedulers have been advised by management to stop including the contractual references in the notifications effective immediately.

Disputing re-times and reassignments

AFA filed Grievance No. 36-99-2-45-17 “Violation of §10.S Pre-Cancellation and Schedule Changes” regarding re-times between 15 and 21 minutes back in June 2017 (click here for the July 2017 Grievance Report >). Management sustained the grievance (meaning they agreed the contract was violated) shortly thereafter in July 2017. However, AFA and management disagreed with the remedy (i.e. the “fix”) for the violation, and we have been in negotiations over the remedy since then.

Unfortunately, other developments and shifting priorities continually complicated our efforts: ongoing Crew Access violations, payroll issues, a merger, Open Time negotiations, Recurrent Training and management leadership changes all along the way. We know this sounds like AFA leadership is making excuses, but we want to be transparent about how long we’ve known about the issue, and why it’s still not resolved.

In the meantime, AFA also added several other contractual disputes related to reassignments to the Alternate Dispute Resolution (i.e. pre-grievance) process. The parties have continued to negotiate over a long-term remedy to all the reassignment-related disputes, including re-times. We had been making more progress towards a mutually acceptable solution lately…but then the COVID-19 pandemic happened. The parties will continue to work towards a long-term resolution to the disputes, but AFA and management agree that Flight Attendants need at least a temporary solution in place now.

COVID-19 Schedule Changes Letter of Agreement

Starting tonight at midnight Pacific Time, AFA and management have agreed to temporarily administer all Flight Attendant schedule changes that occur in advance of the day of departure of a sequence just like pre-cancellations under Section 10.S [Pre-Cancellations] with the exception of §10.S.1.c (re: cancellations reported between 8pm and midnight the day prior). This would include flight time changes (i.e. re-times), flight routing changes, etc. This temporary letter of agreement is not a permanent change to contract and will be in effect through the end of May.

Click here for the COVID-19 Schedule Changes LOA (04/17/2020-05/31/2020) >

Summary of provisions

  • Re-times, flight routing changes and other schedule changes that occur in advance of the day of departure of a sequence will be treated just like pre-cancellations except under §10.S.1c. All scheduling obligations and scheduling and pay protection options pursuant to §10.S except for §10.S.1.c apply to pre-cancellations as well as re-times, flight routing changes, et cetera. This includes but is not limited to the following:
    • The Company may offer an alternate assignment to open positions that may include multiple sequences on the same day(s) as the original assignment. The Flight Attendant may (1) accept the alternate assignment or (2) decline the alternate assignment and waive pay protection.    
    • However, if the alternate assignment contains a check-in that is more than two hours earlier and/or a release time that is more than two hours later than the original assignment (“footprint + 2 hours”), then the Flight Attendant may decline and agree to call Crew Scheduling between 6 PM and 8 PM local domicile time the night prior to the day of departure of the original assignment.
    • If the Flight Attendant calls back Crew Scheduling between 6 PM and 8 PM local domicile time the night prior to the day of departure of the original sequence, then the alternate assignment offered must operate within the check-in and release times (“exact footprint”) at domicile of the original sequence. If no such alternate assignment exists, then the Flight Attendant will be pay protected and relieved of further scheduling obligation.
  • “I didn’t mean to acknowledge the Crew Access scheduling notification and/or I don’t want the new assignment” provision
    • A Flight Attendant who acknowledges a Crew Access notification for an unwanted schedule change occurring in advance of the day of departure of the sequence may re-establish her/his scheduling obligations and scheduling and pay protection options under §10.S [Pre-Cancellations].
    • The Flight Attendant must call Crew Scheduling prior to 6 PM local domicile time on the day prior to the day of departure of the sequence in order to be eligible for this provision.
  • Extension of the “Pre-Cancellations Due To COVID-19 Schedule Changes” LOA (executed 3/28/2020) through May 31, 2020
    • Please do not call Crew Scheduling until the day prior to the day of departure of the sequence.
    • You may waive pay protection and be relieved of further scheduling obligation by emailing Crew Scheduling (“CrewSked FADesk” <CrewSked.FADesk@alaskaair.com>) no later than one day prior to the date of departure of the sequence.

We know that is a lot of information for one update. The Master Executive Council (MEC) hopes this temporary LOA will provide at least some short-term relief to all the confusion and disruption caused by the COVID-19 schedule changes. As your direct representative on the MEC, your LEC President is available to answer questions that you have about the LOA or the information above. You can find contact information for your LEC President by clicking here. 

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Matt Cook, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

Zika Letter of Agreement

AFA and Alaska Airlines management have entered into a letter of agreement (LOA) to facilitate eligible Flight Attendants to avoid flying to areas affected by the Zika virus. The provisions of this agreement are voluntarily available to Flight Attendants who are pregnant, attempting to become pregnant or whose partner is attempting to become pregnant.

The AFA Alaska contract page has been updated to include the Zika LOA, which is now in effect.

If you have any questions, contact your LEC president.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

Grievance Win For Flight Attendants: Reinforcing Our Contractual Rights Under Sections 8.M and 8.D

This message is for pre-merger Alaska Flight Attendants A recent arbitration ruling has brought a significant victory that strengthens our rights under Sections 8.M and 8.D of our Collective Bargaining Agreement. This decision flows from Grievance 36-99-2-38-24 (Violation of §8.M) and Grievance Settlement 36-99-2-458-22 (Violation of §8.D Check In and Release). What does this mean […]

Navigating Uncertainty During Terrorism Alerts

As Flight Attendants, we are trained to stay calm in emergencies and act swiftly to protect our passengers and crew. But when terrorism alerts are raised—whether at home or abroad—the anxiety that comes with being away from your loved ones can feel overwhelming. It’s completely natural to feel unsettled or vulnerable in times like these. […]

Management’s Planned Hawaiian Airlines Seattle Flight Attendant Domicile

Today, management announced plans to establish Hawaiian Airlines’ 787 Pilot and Flight Attendant bases in Seattle by early 2026. This move aims to enhance operational efficiencies for Alaska Airlines as it expands its international presence in the Seattle area. According to the terms of the Merger Transition Protocol Letter of Agreement, the Company is allowed to […]

Scheduling Committee Meeting Recap – June 2025

This message is for pre-merger Alaska Flight Attendants On Tuesday, June 24, our AFA Scheduling Committee Chairpersons/Representatives met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Virginia Fritz (SFO), Kanako Yamado […]

Take Action Now: Stop Cuts and Giveaway to Billionaires

It’s time to take action! The Senate is currently reviewing its version of the federal budget already passed in the House. There are seriously harmful cuts to benefits and rights we count on as workers. Below is a brief summary of their plans to cut from programs we count on to fund and supercharge a massive […]

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