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AFA Special Update – September 9, 2020

In This Edition

  • Health and Safety Concerns with Onboard Service

Health and Safety Concerns with Onboard Service

Master Executive Council (MEC)

According to the Centers for Disease Control and Prevention (CDC), COVID-19 is thought to spread through respiratory droplets produced when an infected person coughs, sneezes, or talks.  The spread predominantly occurs between people who are in close contact with others (within about 6 feet).  Guidance from the CDC also indicates that people who don’t live in the same household should maintain 6 feet of distance from one another and that a mask is not a substitute for social distancing.  Though management has implemented a policy requiring the use of face coverings by passengers and employee onboard the aircraft, it is practically impossible for Flight Attendants to maintain physical distancing of 6 feet from other people in the aircraft cabin, especially while conducting onboard service. 

On July 16, management rolled out a significant expansion of onboard service which involved the addition of several additional beverage choices, including the return of hot beverages including coffee and tea.  This expansion was followed up by further additions on August 16 coupled with the return of ice on the beverage cart.  The addition of so many components of onboard service seems counterintuitive during the middle of the COVID-19 pandemic.  

Flight Attendants Are Unnecessarily Being Put At Risk 

By requiring unnecessary interactions with passengers that are not related to safety of the flight, management continues to place Flight Attendants at greater risk of contracting COVID-19 by increasing required interactions with passengers and mandating additional time in the aisle to complete the increased service.  Though management now allows Flight Attendants to bring and wear their own protective eyewear or face shields from home, this is not a substitute for the CDC recommendation to maintain physical distancing. 

These concerns were resoundingly echoed by data collected from the AFA COVID-19 Onboard Service Survey.  Over 1300 Flight Attendants responded to the survey, which was conducted between July 28 and August 2.  Several key points from the survey include: 

  • Only 18% of those surveyed answered affirmatively* that they believe management considered the safety and health of Flight Attendants when adding beverages back to the onboard service
  • Only 22% of those surveyed answered affirmatively* that they believe the number and type of beverages added back were appropriate given current concerns regarding COVID-19
  • Over 65% of those surveyed indicate that they have experienced passengers removing their face covering multiple times per flight since the July 16 onboard service expansion  

*An affirmative answer is indicated by a response of strongly agree or agree

Comments submitted by Flight Attendants as part of the survey list dozens of reports of passengers removing their face covering to interact with Flight Attendants despite onboard announcements directing passengers to keep their face coverings on.  Further reports tell of Flight Attendants observing passengers keeping their face coverings off for extended periods of time as they wait for hot beverages to cool.  The results of the survey, as well as a representative selection of comments submitted by Flight Attendants, were shared with management shortly after the survey closed.

Management’s Position: Passenger Satisfaction Matters More

Members of the AFA Air Safety, Health, & Security Committee (ASHSC), Inflight Service Committee, and the MEC have been continually engaging with management to address the risks to Flight Attendant safety and health presented by the expansion of onboard service.  These conversations have involved every level of management within Alaska Airlines, and have included management from inflight, labor relations, safety, and marketing.  AFA Representatives have repeatedly asked management to “stop the operation” and “own safety” by pulling back the expanded onboard service and returning to the pre-July 16 offering.  

Management, however, has a different point of view.  In several meetings between management and AFA, management has stated that they believe that there is no evidence to say that there is any incremental risk of transmission due to onboard service.  Management has also gone on record to indicate that they believe that the worst credible outcome of a COVID-19 infection to Flight Attendants is “medical treatment beyond first aid”—not hospitalization or death.  This position contradicts the fact that the CDC has recorded over 184,000 COVID-19 related deaths in the United States and leading national forecasts continue to predict thousands of new COVID-19 related hospitalizations per day.

Management’s overall response has been that they fully intend to continue offering the expanded onboard service despite AFA’s objections.  Their reasoning: an increase in passenger satisfaction scores and a decrease in complaints related to onboard service offerings.

The MEC is equally frustrated and disappointed that management has made the conscious decision to prioritize passenger survey scores over Flight Attendant health and safety by refusing to reconsider the onboard service expansion that they have rolled out over the past several months.  The failure to address the concerns related to the unnecessary additional risk for contracting COVID-19 that Flight Attendants are being exposed to speaks volumes to the fact that “Ready, Safe, Go” is only a priority when it is convenient and suits the needs of management.  Despite this, the MEC and other AFA representatives will continue our efforts to advocate for onboard service levels that do not put Flight Attendants unnecessarily at risk. 

Continue to Document and Report Safety Hazards 

Regardless of management’s position, please continue to report any safety hazards that you experience while performing the expanded onboard service.  This could include instances of increased exposure to passengers (e.g. passenger removing their mask to speak to you, etc.) or other hazards related to service.  You can report these hazards through ReportIt! by submitting either a FAIR and/or ASAP for each flight on which they occur.  Include the terms “COVID-19″ and “service” in your narrative to ensure they are correctly categorized by management.  This data will help our AFA representatives to advocate for safe levels of service. 

AFA Update – September 4, 2020

In This Edition

  • #ReliefNow Rally in Seattle on September 8
  • National Group Protection Supplemental Insurance Premium Waiver for COVID-19 Leaves and Furloughs
  • A September 11th Anniversary Message from Your AFA EAP

#ReliefNow Rally in Seattle on September 8

Government Affairs Committee

On Tuesday, September 8th, the AFA Council 19 Government Affairs Committee will be hosting a #ReliefNow Rally in Seattle to demand a clean extension of the Payroll Support Program. We will be rallying outside the offices of Senators Murray and Cantwell at 12 PM Pacific. An extension of the Payroll Support Program will provide job security for hundreds of thousands by requiring airlines continue their promise of no furloughs through March of 2021. With hundreds of thousands of jobs on the line, including hundreds here at Alaska, we ask that you join us in rallying and demanding an extension.  

What: Seattle #ReliefNow Rally
When: Tuesday, September 8 a 12 PM Pacific
Where: Henry M. Jackson Federal Building, 915 2nd Avenue, Seattle, WA 98174

This event is open to all, including Flight Attendants laying over in Seattle as well as friends and family members.  Not able to join in Seattle?  Visit the #ReliefNow page to find an event near you.

Keep The Pressure On Congress—Call Your Representative and Senators!

Flight Attendants continue to pressure Congress to put in place #ReliefNow. Last week, White House Chief of Staff Mark Meadows talked about extending aid to airlines but acknowledged that Congress must act — executive orders will not save our jobs. Congress is set to return to D.C. on September 8th. We have to keep up the pressure this week with one message: #ReliefNow for aviation workers and all Americans. Get it done. 

Make three calls every day this week. One to your Representative and two to your Senators.

SENATE: 888-848-4824
HOUSE: 888-907-9365

Sample Script:

“Hello, I am a constituent calling to ask my Senator/Representative to save my job as an essential worker and airline employee. An overwhelming majority of Congress supports an extension to the Payroll Support Program for aviation workers to avoid massive job loss in October and also to ensure there’s no cancellation of service to small communities. We need a COVID-19 relief package with our payroll support passed TODAY. Our jobs are on the line right now and millions are hurting without this relief! Keep us connected to our jobs, paychecks, & healthcare. We are counting on you. Thank you.”

You can also find local office information by looking up your Representative and Senators at house.gov and senate.gov.

National Group Protection Supplemental Insurance Premium Waiver for COVID-19 Leaves and Furloughs

Benefits Committee

Most Company-offered supplemental insurance coverage continues while on COVID-19 leaves or furloughs, and the premiums for such insurance are double-deducted upon return to service or are direct billed by the Company or an agent of the Company depending on the situation. However, premiums for supplemental insurance offered by National Group Protection (NGP) / Continental Accident Insurance Company (CAIC) and payroll deducted as “Continental Insurance (CAIC)” are not double-deducted or direct billed by the Company or an agent of the Company.

In response to the COVID-19 pandemic, NGP has offered a generous continuation of coverage and a six-month suspension of premiums for Flight Attendants on leaves or furloughs beginning in May and for the remainder of 2020. The six months are not required to be consecutive and the waiver of premium may continue into 2021 if the Flight Attendant is on leave or furlough as of December 31, 2020.

No action is required in order to maintain coverage. CAIC will honor claims during this time (subject to policy provisions/language and documentation requirements). NGP will communicate directly with Flight Attendants who are expected to exhaust the waiver of premium.

If you have any questions, you may contact NGP directly at 1-800-344-9016 or service@ngp-ins.com.

A September 11th Anniversary Message from Your AFA EAP

Employee Assistance Program (EAP)/Professional Standards Committee

We know that the anniversaries of significant events in people’s lives can sometimes trigger reactions.  September 11, 2020 will be no different.  Some of us may harness our responses by participating in commemorative activities and memorials.    For others, September 11th will be marked by private reflections and personal tributes like a moment of silence or picking up a trip on the 11th.  For others, September 11th will serve as a reminder that September is National Preparedness Month.  Many will channel their responses into creating or updating family disaster communication/preparedness plans. 

However you choose to structure your day this September 11th or however it just naturally unfolds, please remember that your AFA EAP Committee Members welcome being a part of it.  If you or a flying partner needs a confidential ear, please call us at (949) 470-0493 or find local EAP Committee Member contact information at afaalaska.org/eap.  Remember, we’re just a phone call away.  

AFA Update – August 28, 2020

In This Edition

  • Disaster Relief Assistance Information for California Wildfires
  • Scheduling Committee Vice Chairperson – PBS
  • Update on Our PSP Extension Fight
  • Managing the Uncertainty of 2020

Disaster Relief Assistance Information for California Wildfires

Our hearts are with everyone who has been affected by the devastating wildfires that continue to affect the state of California. For any Flight Attendants who reside in the declared disaster area who have been directly impacted, several resources are available to provide assistance.

AFA Disaster Relief Fund

The AFA Disaster Relief Fund provides a means for AFA members to assist other members and retirees who have suffered significant damage and/or relocation as a result of a disaster. Since its beginning in the fall of 2001, the AFA Disaster Relief Fund has provided support in the aftermath of many large-scale disasters including the September 11th terrorist attacks, Hurricane Katrina, and other natural and/or man-made disasters.

To request assistance from or make a donation to the AFA Disaster Relief Fund, please visit https://www.afacwa.org/disaster_relief_fund.

CWA District 9 Disaster Wildfire Relief Fund

As a CWA member, affected by the California Wildfires, you may be eligible for emergency financial assistance from the CWA District 9 Disaster Wildfire Relief Fund. This emergency assistance is based on availability of funds and need. 

Please review the application for assistance on the CWA website and return the completed application to your LEC President.

AFA Employee Assistance Program

As always, members of the AFA Employee Assistance Program (EAP) Committee are also available to provide assistance.  You can find AFA EAP contact information at https://afaalaska.org/eap.

Scheduling Committee Vice Chairperson—PBS

Scheduling Committee

It is with sadness that we announce that Steve Poynter, MEC Scheduling Committee Vice Chairperson—PBS, will be retiring from both his AFA position and Alaska Airlines, effective October 1, 2020.  Throughout his career, Steve has been involved in AFA in various roles including Negotiating Committee Member.  Steve was instrumental as a key AFA representative during the transition from paper line bidding to the preferential bidding system (PBS) in 2007 and since 2013 has served as the Scheduling Committee Vice Chairperson for the PBS Subcommittee.  His contributions have benefitted countless Flight Attendants and he will certainly be missed. Steve wants to thank all of you for your support and kind words over the years and looks forward to seeing you from a passenger seat!

Effective October 1, Adam Clarey will assume the role of MEC Scheduling Committee Vice Chairperson—PBS for the duration of the term of appointment.  Adam currently serves as a PBS Subcommittee Member and is the Alternate PBS Subcommittee Chairperson.  He will continue to work with PBS Subcommittee Members Sheri Rochel and Virginia Fritz to oversee the bidding and bid award processes on behalf of AFA.

Update on Our PSP Extension Fight

AFA International

Flight Attendants and other aviation workers will not accept inaction from Congress. Even though Senate Majority Leader Mitch McConnell has recessed the Senate, both he and Speaker Pelosi have stated they will bring Congress back to vote if an overall COVID-19 relief deal is reached. Congressional staff is still working and leadership is still able to meet.

We have to continue to demand a relief package now. “When you say Congress does nothing, you give them permission to do nothing and that’s not okay.”

WATCH AFA on The Today Show: Flight Attendant Jobs are in Jeopardy, Congress Needs to Take Action Now >

Your calls, emails, and tweets have worked. We have built broad bipartisan support for our Payroll Support Program (PSP) Extension from the House of Representatives, to the Senate, and even the President. Read this summary >

But our PSP extension won’t happen unless an overall deal is reached. We must keep pushing on a PSP Extension. Regardless, we’ve got to get the extension locked in because it is the best way to protect our jobs, keep our airlines intact, continue serving all of our communities, and have the ability to recover once the virus is contained.

Flight Attendants have seen crises before and this time we know the importance of preventing bankruptcies and other fallout. That is why we will not stop.  

Take Action

SENATE: 888-848-4824
HOUSE: 888-907-9365

Sample Script:

"Hello, I am a constituent calling to ask my Senator/Representative to save my job as an essential worker and airline employee. An overwhelming majority of Congress supports an extension to the Payroll Support Program for aviation workers to avoid massive job loss in October and also to ensure there’s no cancellation of service to small communities. We need a COVID-19 relief package with our payroll support passed TODAY. Our jobs are on the line right now and millions are hurting without this relief! Keep us connected to our jobs, paychecks, & healthcare. We are counting on you. Thank you.”

After you call, sign this letter to your Representative and Senators >

Managing the Uncertainty of 2020

Employee Assistance Program (EAP)/Professional Standards Committee

Life is filled with uncertainty, especially at times like this. While many things remain outside your control, your mindset is key to coping with difficult circumstances and facing the unknown.

The Role Of Uncertainty In Life

Uncertainty is all around us, never more so than today. The current COVID-19 pandemic has heightened uncertainty over the economy, employment, finances, relationships, and of course, physical and mental health. Yet as human beings, we crave security. We want to feel safe and have a sense of control over our lives and well-being. Fear and uncertainty can leave you feeling stressed, anxious, and powerless over the direction of your life. It can drain you emotionally and trap you in a downward spiral of endless “what-ifs” and worst-case scenarios about what tomorrow may bring.

We’re all different in how much uncertainty we can tolerate in life. Some people seem to enjoy taking risks and living unpredictable lives, while others find the randomness of life deeply distressing. But all of us have a limit. If you feel overwhelmed by uncertainty and worry, it’s important to know that you’re not alone; many of us are in the same situation at this time. It’s also important to realize that no matter how helpless and hopeless you feel, there are steps you can take to better deal with uncontrollable circumstances, alleviate your anxiety, and face the unknown with more confidence.

Learning To Cope With Uncertainty

To cope with all this uncertainty, many of us use worrying as a tool for trying to predict the future and avoid nasty surprises. Worrying can make it seem like you have some control over uncertain circumstances. You may believe that it will help you find a solution to your problems or prepare you for the worst. Unfortunately, chronic worrying can’t give you more control over uncontrollable events; it just robs you of enjoyment in the present, saps your energy, and keeps you up at night. Below are few tips to consider in developing healthier ways to cope with uncertainty. 

Tip 1: Take Action Over The Things You Can Control

Much about life is uncertain at the moment—and many things remain outside of your control. But while you can’t control the spread of a virus, the recovery of the economy, or whether you’ll have a pay check next week, you’re not totally powerless. Whatever your fears or personal circumstances, instead of worrying about the uncontrollable, try to refocus your mind on taking action over the aspects that are within your control.

By focusing on the aspects of a problem that you can control in this way, you’ll switch from ineffective worrying and ruminating into active problem-solving. Of course, all circumstances are different and you may find that in some situations all you can control is your attitude and emotional response.

Tip 2: Actively Deal With Your Emotions

When circumstances are out of your control, it’s easy to become overwhelmed by fear and negative emotions. When you can do nothing else about a situation, you can still actively face your emotions—even the most negative and fearful ones. If you allow yourself to feel fear and uncertainty, they will eventually pass. Focus on the present moment and your breathing and allow yourself to simply feel and observe the uncertainty you’re experiencing. Take some slow, deep breaths or try a meditation to keep you anchored in the present.

Tip 3: Identify Your Uncertainty Triggers

Some uncertainty can be generated by external sources, especially at times like this. Reading media stories that focus on worst-case scenarios, spending time on social media amid rumors and half-truths, or simply communicating with anxious friends can all fuel your own fears and uncertainties. Notice what scenarios or people raise your anxiety levels and try to reduce your exposure to them. 

Tip 4: Focus On The Present

Uncertainty is often centered on worries about the future and all the bad things you can anticipate happening. It can leave you feeling hopeless and depressed about the days ahead, exaggerate the scope of the problems you face, and even paralyze you from taking action to overcome a problem.

One of the surest ways to avoid worrying about the future is to focus on the present. Instead of trying to predict what might happen, switch your attention to what’s happening right now. By being fully connected to the present, you can interrupt the negative assumptions and catastrophic predictions running through your mind.

Tip 5: Seek Assistance 

The uncertainties of our time are new to all of us.  There is no ready template to instruct us how to navigate them.  Be open to asking for help.  Your AFA EAP is just a phone call away.  We are ready to help and we are confidential.  You can access your Local EAP Committee Members by calling (949) 470-0493 or afaalaska.org/eap .

AFA COVID-19 Onboard Service Survey

On July 16, management implemented an expansion of onboard service which included the addition of multiple beverage selections and the re-introduction of hot beverages as an option for passengers.  During the lead up to the service expansion, members of our Master Executive Council (MEC), Inflight Service Committee, and Air Safety, Health, & Security Committee (ASHSC) engaged management in multiple discussions with the intent of protecting Flight Attendant safety and health during the current COVID-19 pandemic.

Despite the objections raised by AFA and the nationwide increase in COVID-19 cases over the past several weeks, management made the decision to proceed with the rollout of the additional service citing the need to address complaints received through the Alaska Listens platform and improve scores on customer satisfaction surveys.  The MEC, Inflight Service Committee, and ASHSC believe that the decision to proceed with an expanded onboard service in the wake of the increase in COVID-19 cases was irresponsible on management’s part.  

COVID-19 Onboard Service Survey Launches Today

The MEC fully intends to continue to engage with management on the subject of onboard service, especially surrounding management’s plan for a further expansion next month.  In an effort to gather as much direct Flight Attendant feedback as possible to share during those conversations, we have launched the AFA COVID-19 Onboard Service Survey.  The survey is an opportunity to share your thoughts, feedback, and experiences related to the July 16 expanded onboard service.  

Click here to take the survey

You’ll be able to take the survey any time between now and Sunday, August 2 at 5 PM PDT.  Please share this link with your flying partners and encourage everyone who has worked since the July 16 onboard service expansion to take part! Even if you have not worked since July 16, you’ll still be able to share any comments you have about the service expansion.

REMINDER: Report Any Safety Hazards

In addition to completing the AFA COVID-19 Onboard Service Survey, please also remember to report any safety hazards that you experience while performing the expanded onboard service.  This could include instances of increased exposure to passengers (e.g. passenger removing their mask to speak to you, etc.) or other hazards related to service.  You can report these hazards through ReportIt! by submitting either a FAIR and/or ASAP for each flight on which they occur.  Include the terms “COVID-19″ and “service” in your narrative to ensure they are correctly categorized by management.  This data will help our AFA representatives to advocate for safe levels of service.

Questions?

If you have any questions about the AFA COVID-19 Onboard Service Survey, please contact your LEC Officers.

AFA Update – July 24, 2020

In This Edition

  • REMINDER: Call Congress to Extend the CARES Act Payroll Support Program
  • Onboard Service Expansion
  • Free Online Learning Course—African American History: From Emancipation to the Present
  • REMINDER: Flight Attendant COVID-19 Survey
  • Grievance Committee Update

REMINDER: Call Congress to Extend the CARES Act Payroll Support Program

Government Affairs Committee

Keep up the pressure on our lawmakers to do the right thing and extend the CARES Act Payroll Support Program.  The House of Representatives is scheduled to break for recess on July 31st and the Senate on August 7th. Make your calls today and every day!

House – (888) 907-9365
Senate – (888) 848-4824

Sample Script:

Hello, I am a constituent calling to ask [Representative]/[Senator] to help save my job as an essential worker. Take legislative action in July to extend the CARES Act Payroll Support Program for aviation workers in order to avoid massive job loss in October. Keep us connected to our jobs, our paychecks, and our healthcare. Thank you for your urgent attention to this.

Onboard Service Expansion 

Master Executive Council (MEC)

Last week, management implemented an expansion of onboard service by increasing beverage choices for passengers and re-introducing hot beverages as an available menu option.  This expansion of onboard service took place despite vocal objections by our Master Executive Council (MEC), Inflight Service Committee, and Air Safety, Health, & Security Committee (ASHSC).  Among these objections are management’s failure to adequately address the increased risk of exposure that our Flight Attendants are facing due to the additional time being spent interacting with passengers to offer the prescribed service.  In light of the recent nationwide increase in COVID-19 cases and many jurisdictions postponing or rolling back plans to reopen businesses, the expansion of onboard service seems counterintuitive and does not indicate that management is serious about “owning safety”.

The MEC is currently developing a survey to gather more information about the specifics of how the expanded onboard service has impacted our Flight Attendants.  More information will be available in soon in another AFA update.

Free Online Learning Course—African American History: From Emancipation to the Present

Human Rights Committee

Yale University is currently offering a free course on African American history taught by Jonathan Holloway.  Professor Holloway was Professor of History, African American Studies, and American Studies at Yale University and Dean of Yale College. 

This course represents a unique opportunity to assist in fulfilling our union’s promise to redouble our efforts to seek out, listen to, and amplify the voices of black and brown Flight Attendants within our Union and to address the systemic racism in our Union, our industry and our nation.

Additional information about the course can be found in the excerpt below from the Yale University website.  You can access the course directly by clicking here.

About the Course

The purpose of this course is to examine the African American experience in the United States from 1863 to the present. Prominent themes include the end of the Civil War and the beginning of Reconstruction; African Americans’ urbanization experiences; the development of the modern civil rights movement and its aftermath; and the thought and leadership of Booker T. Washington, Ida B. Wells-Barnett, W.E.B. Du Bois, Marcus Garvey, Martin Luther King Jr., and Malcolm X.

Warning: Some of the lectures in this course contain graphic content and/or adult language that some users may find disturbing.

Course Structure

This Yale College course, taught on campus twice per week for 50 minutes, was recorded for Open Yale Courses in Spring 2010.

REMINDER: Flight Attendant COVID-19 Survey

AFA International

As a reminder, AFA International is currently running a Flight Attendant COVID-19 Survey to collect Flight Attendants’ experiences with the COVID-19 pandemic. It is essential to our work with our airlines, the federal government, and Congress to get your feedback.

Is there available PPE at work? Have you tested positive for COVID-19? How many trips have you worked since March? What’s your experience with aircraft cleaning? Are you on leave?

Click here to take the survey

All individual responses will be de-identified, kept confidential and only utilized publicly in the aggregate.

Grievance Committee Update

Grievance Committee

The Master Executive Council (MEC) has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf.  The contract requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues.  AFA typically prioritizes termination cases in order to return a Flight Attendant back to work as soon as possible; however, we seek a balance between discipline and contractual cases.  AFA and management mutually decide which cases to arbitrate next based on many factors. 

Steps of discipline are confirmation of oral warning (COW), written warning (WW), suspension (varied number of days) to termination.  COWs, WWs, and suspensions remain in a Flight Attendant’s file for 18 months, and then are removed.  If a Flight Attendant is in a step of discipline and gets another violation, the new violation will build on the previous violation.  Management doesn’t always progressively travel up the steps of discipline.  If management investigates a Flight Attendant for theft or abuse of sick leave, for example, management will terminate the Flight Attendant if there is evidence to support its findings; if there is no evidence, then the Flight Attendant will most likely be issued a record of discussion (ROD). A ROD is not considered discipline.  There is no middle ground for certain violations.  

Subject of Most Recent Discipline

  • Theft.  Anything other than an opened/used bottle of water, unused pilot crew meal or purchased food removed from the aircraft will result in termination.  (Temporarily there are Covid-19 exceptions).  
  • Sick leave and FMLA abuse—Terminations on the rise due to travel audits among other things.  Anything written in the comments posting of trip trades and personal drops can be seen, even if eventually deleted.  If management determines abuse it results in termination.  
  • Timecard fraud—For example: Holding the door open to obtain sit pay.  Management has terminated for this violation.
  • Drug/Alcohol violations
  • Harassment
  • Reserves commuting during reserve availability period even if self-assigned a trip. Management has terminated for this reason several times.
  • Social media violations Including “friending” passengers on FB from information gained from the IMD
  • Commuter Violations
    • Flight Attendant released from DHD and used D8Y home
    • Flight Attendant used D8Y when they picked up out of base
    • Flight Attendant used D8Y to/from incorrect cities
    • Flight Attendant used D8Y for pleasure travel
  • Lost IMD or other required items
  • Failing to complete CBT—even if FA just forgets to hit the close button within Cornerstone to switch the CBT from in process to complete.

Recent and Upcoming Arbitration/Mediation

ArbitrationApril 21Disciplinary Grievance
ArbitrationMay 27Contractual Grievance
ArbitrationJune 15Contractual Grievance
ArbitrationJune 25Disciplinary Grievance

Recent Arbitration Awards

Grievance No.:  36-99-2-52-17-Violation of §§11.H.3.b & 11.H.4 JCTE Denying Unlimited Trading of Reserve Days Due to Classification as a Reserve Block Split.  This grievance alleged the Company’s violation of Collective Bargaining Agreement §§11.H.3.b & 11.H.4 [Reserve:  Reserve Exchange of Days, Pick-Ups and Trades/Reserve Day/Blocks], past practice and all related sections of the Collective Bargaining Agreement when its Jeppesen Crew Access (JCA) trading system denied unlimited trading of reserve days pursuant to §11.H.4 due to JCA incorrectly classifying such trade as a reserve block split pursuant to §11.H.3.b. 

Arbitrator’s Decision:  The grievance is denied.  Alaska Airlines did not violate Sections 11.H.3.b & 11.H.4 and/or any and all related sections of the collective-bargaining agreement or past practice when its Jeppesen Crew Access trading system denied transactions where Reserve Flight Attendants sought to give away less than an entire block more than once per month.  Alaska Airlines properly classified these transactions as a reserve block split pursuant to Section 11.H.3.b.

Recent Grievance Settlements

Grievance No.:  36-99-2-30-19-Violation of §28.G.2 Ground Commuting Policy.  This alleges the Company’s violation of Collective Bargaining Agreement §28.G.2 [Domiciles:  Commuter Policy/Ground Commuting Policy], past practice and all related sections of the Collective Bargaining Agreement when during the February 2019 Pacific Northwest snowstorms, it did not allow Flight Attendants to use the ground commuter policy because the Company did not consider a snowstorm-related ground commuting failure to be unanticipated.  

Details:  See the July 13, 2020 AFA Update for more information.

Grievance No.:  36-99-2-159-19-Violation of §11.F, §11.F.13 and §11.D.2.c Airport Standby Reserve and On Duty at 4:29 am.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §11.F [Reserve:  Airport Standby], §11.F.13 [Reserve:  APSB on Duty at 4:29 am] and §11.D.2.c [Reserve:  Notice of Time to Report], past practice and all related sections of the Collective Bargaining Agreement when it failed to or inconsistently compensated Flight Attendants when they were:  1)  Sitting airport standby (APSB) prior to 4:29 am; 2) Sitting APSB prior to 4:29 am and while on said APSB was given a flight assignment prior to 4:29 am; and 3)  Sitting APSB prior to 4:29 am and while on said APSB was given a flight assignment after 4:29 am. 

Details:  

  1. Reserve Flight Attendants sitting airport standby (APSB) prior to 4:29 am local domicile time who do not receive a flight assignment during APSB:
    1. Will be compensated pursuant to §11.D.2.c at one and one-half times (1.5x) the trip rate in that duty period of which one-half times (0.5x) the trip rate will be paid above guarantee for the APSB assignment if the Flight Attendant receives less than nine (9) hours’ notice of the APSB assignment; or 
    1. Will be compensated straight time (1.0x) towards the reserve guarantee for the APSB assignment if the Flight Attendant receives at least nine (9) hours’ notice of the APSB assignment.  
  2. Reserve Flight Attendants sitting APSB prior to 4:29 am local domicile time and while on said APSB are given a flight assignment prior to 4:29 am will be compensated one and one-half times (1.5x) the trip rate for all TFP flown or credited or APSB in that duty period of which one-half times (0.5x) the trip rate will be paid above guarantee.   
  3. Reserve Flight Attendants sitting APSB prior to 4:29 am local domicile time and while on said APSB are given a flight assignment after 4:29 am will be compensated one and one-half times (1.5x) the trip rate for all TFP flown or credited or APSB in that duty period of which one-half times (0.5x) the trip rate will be paid above guarantee.

Click here to view the complete settlement agreement.  

Grievance No.:  36-99-2-116-18-Violation of §10.J.4 Bidding Timelines.  This grievance alleges the Company’s violation of Section 10.J.4 [Scheduling:  Bid Packets and Bidding Timelines], past practice, and all related sections of the Collective Bargaining Agreement when on or about March 13, 2018, management re-opened its Preferential Bidding System (PBS), NAVBLUE, for a full bid re-award for April 2018 because it was not programmed to match the bid “duty on” preference on the new web application user interface.  However, due to system limitations the re-award required the PBS to reopen which allowed access for Flight Attendants to submit new bids after the contractual bid submission deadline.   

Details:  The Company and AFA will The parties will actively work on installing an administrative lock-out function (or other mutually agreed upon solution) in the NAVBLUE bidding system (or any successor system).  The lock-out function will allow the ‘back end’ of the bidding system to be opened for bid protests, technical issues, or other adjustments while locking out Flight Attendants from altering their bids on the ‘front end’. It is unknown whether NAVBLUE can accommodate a lock-out function exactly as described in this paragraph. If it is not possible, the parties will work together and mutually agree on the alternate solution and how it would work.  If an alternate solution is not mutually agreed upon, AFA reserves the right to refile this grievance.  

Compensatory Settlement:  The Company will pay compensation to all Flight Attendants whose adjusted April 2018 bid resulted in a loss of four (4) or more TFP and at least one day of flying from their original April 2018 bid.  Approximately 150 Flight Attendants are in this pool, plus two additional Flight Attendants who do not meet the requirements but whose situations present unique circumstances that warrant settlement.  The total TFP amount to be paid out is 1130.6 TFP. A list of said Flight Attendants will be provided to the Company by the Association pursuant to this Settlement Agreement.  The Company will pay the TFP to all the above-named Flight Attendants no later than on their June 20, 2021, paycheck.  For any affected Flight Attendant who is inactive  (due to separation or furlough) as of June 20, 2021, the Company will mail a check (less applicable withholdings) to the Flight Attendant’s last known address.  The pay will be at the respective rates in effect on the day the Flight Attendant is paid.  Payment will be paid above the reserve guarantee if applicable.  

Click here to view the complete settlement agreement.

Grievances Recently Granted by Management

None

Grievances Recently Filed and Denied

Grievance No.:  36-99-2-200-20-Violation of §25.C.1 Failure to Include ASHSC in Safety Meeting.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §25.C.1 [Air Safety Health and Security: Safety Meetings], past practice, and all related sections of the Collective Bargaining Agreement when on or about April 3, 2020, it failed to include the Air Safety, Health and Security Committee (ASHSC) in a meeting to discuss passengers who were scheduled to travel on Alaska flights after disembarking from a cruise ship which had suffered an outbreak of COVID-19. The company instead opted to brief AFA about the issue after the meeting and decision was made about how to proceed. 

Grievance No.:  36-99-2-201-20-Violation of §10.Q & §11.E.4.d Violation of Reserve Assignment List Order.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §10.Q [Scheduling:  Low-Bid Option] and §11.E.4.d [Reserve:  Order of Assignment, Assignment of Open Sequences/Assignments], past practice, and all related sections of the Collective Bargaining Agreement when its Jeppesen Crew Access (JCA) scheduling system places low-bid option and no-bid lineholder Flight Attendants who pick up reserve days and opt out of the Reserve Assignment List (LTFA) at the top of the list rather than listing them in inverse seniority order following all other Reserves within the same classification (AM/PM/ER) and with the same number of days of availability.

Grievance No.:  36-99-2-207-20-Violation of §10, §11.D & §24.L Bundled Scheduling Notifications.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §10 [Scheduling], §11.D [Reserve: Scheduling/Notice of Time to Report] and §24.L [General and Miscellaneous: Company-Provided Inflight Mobile Device (IMD)], past practice, and all related sections of the Collective Bargaining Agreement when its Jeppesen Crew Access (JCA) scheduling system sent bundled scheduling notifications to Flight Attendants on their Inflight Mobile Devices (IMDs) or directly in Crew Access, requiring Flight Attendants to batch acknowledge or ignore such notifications and thereby resulting in Flight Attendants potentially waiving multiple contractual protections via an extra-contractual point of contact (i.e. Crew Access scheduling notifications).  

More Information

For more information, including the status of previously filed grievances, please visit the Grievance Committee Activity Page.

Questions?

Please contact your Local Grievance Committee if you have any questions about the Grievance Committee update.

Hotel Committee Meeting Recap – March 2026

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On Thursday, February 26, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work in representing our Flight Attendants and advocating for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX pmAS), Gary Manoi (LAX pmHA), Andrew […]

2026 AFA Board of Directors Convention Recap

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2026 AFA Board of Directors Convention: What You Need To Know

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