AFA Alaska + Hawaiian

Representing the Flight Attendants of Alaska + Hawaiian

Click here to report an issue to AFA
Menu
  • Local Councils
    • Anchorage (Council 30)
      • Officers
      • Committees
    • Honolulu (Council 43)
      • Officers
      • Committees
    • Los Angeles (Council 18 pmAS)
      • Officers
      • Committees
      • Los Angeles/Seattle (Council 47 pmHA)
        • Officers
        • Committees
      • Portland (Council 39)
        • Officers
        • Committees
      • San Diego (Council 15)
        • Officers
        • Committees
        • Seattle (Council 19 pmAS)
          • Officers
          • Committees
        • San Francisco (Council 35)
          • Officers
          • Committees

        • More About Local Councils >>
        Close
      • Master Executive Council
        • Officers
        • Close
      • Committees
          • Air Safety, Health, & Security (ASHSC)
            • Air Quality
          • Benefits
          • Communications
          • Employee Assistance Program & Professional Standards
          • Government Affairs
          • Grievance
          • Hotel
          • Human Rights & Equity
          • Inflight Service
          • Inflight Training
          • Membership
          • Membership Engagement
          • Reserve
          • Retirement
          • Scheduling
            • Pairing Construction
            • Preferential Bidding System (PBS)
          • Uniform

        • More About Committees >>
        Close
      • Contract
          • Contract Home
            • 2025 Alaska Contract
            • 2025 Hawaiian Contract Extension
            • Ask Contract Questions
          • Contract Resources
          • Alaska Contract Negotiations (2022-2025)
        • Close
      • Resources
          • What To Do If You Encounter Contaminated Cabin Air
          • Issues & Campaigns
          • Newsroom
            • AFA News Now
          • Event Calendar
          • Membership Services
          • New Members
          • About
          • Links
          Close
        • Merger
          • Joint Negotiating Committee
          • Close
        • Contact Us
        You are here: Home / Archives for Latest News

        Inflight Service Committee Meeting Recap – 2nd Quarter 2023

        June 1, 2023 17:00

        Inflight Service Committee

        • Our AFA Inflight Service Committee Chairpersons met on Wednesday, May 24 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
        • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
        • The Inflight Service Committee continues to work with management to continuously improve onboard catering and engage in discussions leading to future improved processes. Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!

        On Wednesday, May 24, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN). Also present was MEC Inflight Committee Chairperson Stephanie Garnett.

        The committee met with MD Inflight Services and Inflight Administrations Gloria Chang- Vanderwell, MD Guest Products and Passenger Food and Beverage Todd Traynor-Corey, GM Catering Operations and Passenger Food and Beverage Service Jenny Connett-Schreiber,  Inflight Experience Program Manager Matthew Coder, Inflight Product and Experience Director David Scotland, Principal Cabin Prod & Exp Mgr. Chris Dela Rosa, Director of Onboard Food and Beverage Dean Courtelis, SR Food and Beverage Product Mgr. Jessica Johnston, Mgr. F&B Planning and Programs David Rodriquez, and other management representatives from the food & beverage and catering operations.

        The next scheduled Inflight Service Committee meeting is September 20, 2023, where we will return to in-person meetings.

        Topics of Discussion

        The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

        Food & Beverage

        • In response to both guest and crew feedback, pre-departure beverages were discussed in depth.
        • May 10th service change complexities were discussed.
        • There is a global shortage of green grapes and other fruit may be substituted on meal trays.

        Catering

        • During our 1st Quarter meeting, the Committee requested a solution to a shortage of trash and recycle bags, and a better placement of service trays. 
          • Service trays will be moved into beverage carts on June 21st.
          • Rolled trash and recycle bags are ready for testing and if all goes well, they will be onboard aircraft in the fall.
          • We greatly appreciate the solutions the Catering Ops team developed.
        • Ice contracts for 15 outstations and trash removal processes have been well received.
          • Catering will focus on ice, especially for the summer months and going forward.

        Stationery and Flight Attendant Kits

        • Discussed contents and potential modifications (e.g., wipes).

        Service Training

        • There are plans to incorporate service training into 2024 Recurrent Training.
        • The goal is to bring “fun” back into our roles as Flight Attendants, and ensure we have all the necessary resources to provide great service.
        • An Onboard Service Handbook is currently being designed, with quick reference guides and checklists.
        • Management recognizes the “why” behind the “what” is important to Flight Attendants.

        We Want to Hear From You!

        Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block. If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

        Do you have other feedback for the Committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Inflight Service Committee Tagged With: committee meeting

        Scheduling Committee Meeting Recap – May 2023

        May 31, 2023 16:59

        Scheduling Committee

        • Our AFA Scheduling Committee Chairpersons met on Tuesday, May 23 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
        • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
        • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues. Please don’t hesitate to reach out!

        On Tuesday, May 23, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Reserve Committee Chairperson Julie Thornton.

        The committee met with Director Inflight Crew Scheduling Sara Cook, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning.

        The next Scheduling Committee Meeting is scheduled on Tuesday, June 27, 2023.

        Topics of Discussion

        The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

        • Reserve Utilization. In May we saw utilization around 90%, we expect this to increase in the spring/summer. Management continues to mention an increase in sick leave usage and absence rates. Typically reserves are 60% AM and 40% PM, however in June for SEA/ANC it will be around 50/50. Premium is being offered some weekends to help cover the operation. 
        • No Shows. We continue to receive reports of circumstances where flight attendants were issued no shows incorrectly based on contactability requirements of the contract. If you believe you are assessed points incorrectly, please follow up with your local AFA representatives.
        • Hotel wait time/assignment. AFA is aware there are issues with wait times and transportation. If you are required to share rooms, stay at a non-approved hotel, or wait in the hotel lobby more than one (1) hour, please file a Crew Care Report, and contact your local Hotel Committee Chairperson and Scheduling Committee Chairperson. AFA and management are reviewing the processes in place for IROPS and Severe IROPS with the intent to improve wait times and bookings. 
        • Leaves. There will be no leaves for June/July. Crew planning is working on August pairings.  The line averages are around 80.1 TFP.  
        • Van Times. Pilots and Flight Attendants sharing transportation should have the same van times. There were reports of crews waiting in the van for pilots. Pilot Scheduling/Crew Scheduling should coordinate any transportation changes on behalf of the crews. 
        • NavBlue Pattern Bidding. In July we are anticipating adding a new feature that will allow pattern bidding. Look for more information on how to utilize this new option. The PBS Committee is updating help files in the system to be more user friendly. If you need assistance in bidding, please email the committee. 
        • Per Diem. In some circumstances you will see taxed layover per diem based on state/federal requirements. Rainmaker is programmed to process the taxes automatically based on the limits. You can review taxation on CONUS Rates. The company is required by law to process the taxation. 
        • Pilot Retiming Block In/Out. AFA sent a request to Labor Relations and Inflight management asking for communication on when/how pilots are able to adjust block in/out times. Crew members are seeing changes to their rosters and want clarification on the process. Management is reviewing our request. 
        • Retimes. There are several flights that will require being retimed/rescheduled. This could cause several pre-cancellations. Scheduling will be working on these as they receive updated information. 
        • Sick Child/Sick Family (LOA 5 in CBA). California passed a new law that allows crew members to designate one primary person per year. This person will be designated and the FA will receive the full protections under the law. Labor Relations and AFA are working on the implementation of this improvement. Look for more information in a future AFA communication. 
        • Base Turns. Each month some Flight Attendants are surprised after combining two sequences over 10 hours 30 minutes and that some of their contractual legalities are waived. If you are adding sequences together, refer to Section 8.T.

        What The Committee Is Working On

        1. NavBlue. The PBS Subcommittee asked management for base sits to assist Flight Attendants with bidding. We are waiting for further details.
        2. Crew Access Filters. We expect implementation in a 3rd quarter release. Look for additional communication from management. 
        3. Handshake Trades. This change would allow Flight Attendants to post trips for trade on Crew Access and accept/decline offers submitted. We expect implementation in a 3rd quarter release. 
        4. Pairings Survey. It’s been a few years since we submitted a survey on pairing construction. We are discussing survey questions and the possibility of a virtual session or town hall. A meeting with management is set for June 5, 2023.

        We Want to Hear From You!

        Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Scheduling Committee Tagged With: committee meeting

        Uniform Committee Meeting Recap – 2nd Quarter 2023

        May 31, 2023 11:59

        Uniform Committee

        • Our AFA Uniform Committee Chairpersons met on Tuesday, May 9 to discuss their ongoing program of work to represent Flight Attendants interests related to uniforms.
        • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are reporting related to uniform quality, wearability, and availability.
        • If you are experiencing any issues with uniform quality or construction, please report the issues to Unisync as soon as possible. Please include your Local Uniform Committee Chairperson on the email so they can help track any issues or trends that might be developing.

        On Tuesday, May 9, our AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Kim Mazzolini (ANC), Salá McDaniel (SEA), David Jelinek (PDX), Lisa Mueller (SFO), Heather Holmes (LAX), and JP Perina (SAN).

        The committee met with Director of Procurement Eric Phillipson, Uniform Fit Center Lead Ashley Sentner, Senior Project Manager Megan Low, Supply Chain Program Manager Lizzie Revard, and SEA Base Manager Omar Torres.

        The next Quarterly Uniform Committee Meeting is scheduled on Tuesday August 8, 2023.

        Topics of Discussion

        The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

        • Ongoing uniform quality issues (i.e., name bars falling off wings, pilling, holes in sweaters, seams coming undone).
        • Asking to be included in the new uniform policies and provide feedback for the new “Approved Looks”.
        • Continuing to advocate for changes in the boot, hosiery, grooming and tattoo policies. 
        • Requesting uniform policies and wear guidelines be clearer and more readily available.
        • Asking management to find a quality, 4-wheel “Spinner” bag that can be included as an approved option. 
        • Results of the updated feminine shirt and cardigan wear test:
          • The shirt redesign was nixed due to more than 50% preferring the current resign. 
          • The redesigned cardigan had issues with the pockets. The design team will work to make the necessary changes and retest.
        • Reasons for the long backorders:
          • Supply Chain has upped the number of pieces that are ordered at a time to hopefully circumvent this happening in the future.
          • Once an order is placed it takes 9 months for the items to be produced and shipped to the distribution center.  

        What The Committee Is Working On

        1. Wear Testing
          • Gender-Neutral Mock Turtleneck. Wear testing of the gender-neutral mock turtleneck ended May 17th. Testers will be surveyed to help determine decisions and changes
          • Feminine Vest. The new feminine tailored vest began testing on May on 26th, and will run for 30 days. Wear testing for a gender neutral “Aura Vest” will also take place on a yet-to-be-determined timeframe.
          • Pride Scarf Redesign. A new redesign has been chosen and wear testing will take place in July. If results are positive it will hopefully roll out by Summer of 2024.
          • General. Advocating for a uniform that suits all body types requires available wear testers. The Committee is seeking volunteers who have gender neutral, petite, tall, and/or plus sizes to test uniform redesigns and additions.
        2. New “Approved Looks”
          • The committee is asking to be more involved the new look guidelines as we can provide valuable feedback from our peers to management.

        We Want to Hear From You!

        Please email Unisync directly at alaskaservice@unisyncgroup.com with any quality issues. In the email, please describe the issue in detail, include photos, if possible, and CC your Local Uniform Committee Chairperson. Please also consider opening a ticket on the AFA Alaska Online Support Center so the Uniform Committee can track these issues.

        Would you like to join the uniform wear test pool? Do you have other feedback for the Committee or items that you’d like brought up with management?  Please let us know! Your Local Uniform Committee is your voice to management. You can find contact information on the Uniform Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Uniform Committee Tagged With: committee meeting

        AFA Alaska News in Review – May 26, 2023

        May 26, 2023 17:00

        In This Edition

        • Supplemental Update: Sick Leave & Attendance Policy
        • Next Week’s Events

        Supplemental Update: Sick Leave & Attendance Policy

        Originally posted May 24, 2023

        We received many questions about tentative agreements on Section 16: Sick Leave/On the Job Injury and Section 32: Attendance Policy. This update helps explain legal requirements of sick leave and clarify the proposed differences between State Bank and CBA Bank. We also discuss the bargaining priorities management had for this section, and summarize where we ended up: which provisions were improved/gained, which were maintained, and which were modified.

        Read More >


        Next Week’s Events

        Tuesday, May 30Alternate Dispute Resolution (ADR)
        Thursday, June 1Scheduling Review Board

        See the MEC Event Calendar >


        Find Us on Social Media

        You can find the most up-to-date official information on our AFA Alaska social media accounts.  Click below and follow so you can stay connected!

        • Facebook
        • Twitter
        • Instagram

        Filed Under: Latest News Tagged With: AFA News in Review

        AFA Alaska News in Review – May 19, 2023

        May 19, 2023 17:00

        In This Edition

        • AFA Council 39 (PDX) Election Results
        • AFA Council 19 (SEA) Election Results
        • Negotiation Session 15, Part 1
        • Negotiation Session 15, Part 2
        • Next Week’s Events

        AFA Council 39 (PDX) Election Results

        Originally posted May 17, 2023

        The following AFA Flight Attendants were elected to Local Council Officer positions representing Alaska Airlines Flight Attendants based in Portland:

        LEC President: Steven Maller 
        LEC Vice President: Krystle Berry 
        LEC Secretary: Bethany Badalamenti

        These officers will serve a term of office starting July 1, 2023 and concluding on June 30, 2026.

        Read More >


        AFA Council 19 (SEA) Election Results

        Originally posted May 18, 2023

        The following AFA Flight Attendants were elected to Local Council Officer positions representing Alaska Airlines Flight Attendants based in Seattle:

        LEC President: Paula Isla-McGill
        LEC Secretary: Adam Clarey
        Council Representative: Megan Brown
        Council Representative: Jerry Sinclair

        Due to a tie between Melinda Jorge Henderson & Ty Tufono-Chaussee, a run-off election will be held for the office of LEC Vice President.

        These officers will serve a term of office starting July 1, 2023 and concluding on June 30, 2026.

        Read More >


        Negotiation Session 15, Part 1

        Originally posted May 19, 2023

        Significant progress was made this week, so we split our Negotiations Update into two parts. Part 1 covers tentative agreements reached on Sections 16: Sick Leave/On the Job Injury and 32: Attendance Policy, as well as a related LOA addressing the impact of paid sick leave laws on the CBA. Part 2 will publish later today, covering the remaining tentative agreements from this session and progress to date.

        Read More >


        Negotiation Session 15, Part 2

        Originally posted May 19, 2023

        Our Negotiating Committee tentatively agreed on Sections 10.T-FF: Scheduling, 30: Training, 36: Jumpseat and Pass Privileges, and 37: Commuter Policy, as well as several related LOAs. We began discussing Section 21: Compensation, including the comprehensive economic package. Progress continued on Sections 9: Junior Available and Premium Open Time, 11: Reserve. Of the remaining 8 sections, 5 are being discussed, 1 is currently tabled, and 2 remain undiscussed. The next negotiation session is June 13-15.

        Read More >


        Next Week’s Events

        Tuesday, May 23Monthly Scheduling Committee Meeting
        Wednesday, May 24Quarterly Inflight Service Committee Meeting
        Thursday, May 25SFO Base Safety Meeting

        See the MEC Event Calendar >


        Find Us on Social Media

        You can find the most up-to-date official information on our AFA Alaska social media accounts.  Click below and follow so you can stay connected!

        • Facebook
        • Twitter
        • Instagram

        Filed Under: Latest News Tagged With: AFA News in Review

        • « Previous Page
        • 1
        • …
        • 104
        • 105
        • 106
        • 107
        • 108
        • …
        • 337
        • Next Page »

        Need Help?

        Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

        Latest News

        • Council 47 Officer Update – August 2026
        • Reserve Committee Update – August 2026
        • Uniform Committee Meeting Recap – 3rd Quarter 2026
        • Meet Our Local Chairpersons – August 2026
        • Hotel Committee Meeting Recap – August 2026
        • August Bidding Extension and Reserve Webinar
        • Council 47 SEA Base Update – Membership Meeting Recap
        • Hawaiian Inflight Service Committee Update – LHR Test Flights in September
        • AFA News in Review – August 14, 2026
        • 787-9 Inflight Service Grievance: Protecting Our Contract and Standards

        Uniform Committee Meeting Recap – 3rd Quarter 2026

        August 19, 2026

        This message is for pre-merger Alaska Flight Attendants On Thursday, August 13, our pre-merger Alaska AFA Uniform Committee Chairpersons met to discuss their ongoing work to represent Flight Attendants and push for improvements in the workplace. Representing you at the meeting were Kim Mazzolini (ANC), Dena Heath (SEA), Diana Berni (PDX),  Lisa Mueller (SFO), Heather […]

        Hotel Committee Meeting Recap – August 2026

        August 19, 2026

        On Monday, August 10, our AFA Hotel Committee Chairpersons met remotely to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA pmAS), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX pmAS), Kanani Vallot (SAN), and Matt […]

        787-9 Inflight Service Grievance: Protecting Our Contract and Standards

        August 14, 2026

        This message is for pre-merger Hawaiian Flight Attendants For decades, Hawaiian Airlines Flight Attendants have defined the Spirit of Aloha. We take pride in delivering world-class service, but management’s current Boeing 787-9 service model is threatening that legacy. It isn’t just inefficient—it’s an unsustainable pace that undermines the quality our passengers expect and the professional […]

        Pre-Merger Alaska Reserve Webinar Video and Q&A Recap – August 6, 2026

        August 12, 2026

        This message is for pre-merger Alaska Flight Attendants Thank you to everyone who joined our first pre-merger Alaska Reserve Webinar! We created this interactive session to share practical contract tips and help you feel more confident about reserve life. You can now watch the recording on our YouTube channel using the link below. Please note that […]

        Wrapping Up Membership Engagement Focus Month: Stronger Together

        August 4, 2026

        July was a remarkable month for our Membership Engagement Committee. We set out with a clear purpose: to bring our Flight Attendant community closer together, share valuable resources, and build authentic connections throughout our system. Over the past four weeks, we explored what it means to be engaged in our AFA family. We kicked things […]

        Recent Posts

        • Council 47 Officer Update – August 2026
        • Reserve Committee Update – August 2026
        • Uniform Committee Meeting Recap – 3rd Quarter 2026
        • Meet Our Local Chairpersons – August 2026
        • Hotel Committee Meeting Recap – August 2026
        • August Bidding Extension and Reserve Webinar
        • Council 47 SEA Base Update – Membership Meeting Recap
        • Hawaiian Inflight Service Committee Update – LHR Test Flights in September
        • AFA News in Review – August 14, 2026
        • 787-9 Inflight Service Grievance: Protecting Our Contract and Standards
        • Local Committee Appointments – August 2026
        • Pre-Merger Alaska Reserve Webinar Video and Q&A Recap – August 6, 2026
        • Council 47 SEA Base Update – SEA Membership Meeting Final Reminder
        • AFA News in Review – August 7, 2026
        • Council 47 SEA Base Update – SEA Membership Meeting Reminder

        Local Councils

        • Anchorage
        • Honolulu
        • Los Angeles (pre-merger Alaska)
        • Los Angeles/Seattle (pre-merger Hawaiian)
        • Portland
        • San Diego
        • San Francisco
        • Seattle (pre-merger Alaska)

        Master Executive Council

        • MEC

        Contract

        • Contract Home

        Committees

        • Air Safety, Health, & Security
        • Benefits
        • Communications
        • EAP/Professional Standards
        • Government Affairs
        • Grievance
        • Hotel
        • Human Rights
        • Inflight Service
        • Membership Engagement
        • Reserve
        • Retirement
        • Scheduling
        • Uniform

        News By Month

        News By Category

        AFA News Now Air Quality Air Safety, Health, & Security Committee (ASHSC) Alternative Dispute Resolution (ADR) AS/HA Merger AS/VX Merger Benefits Committee Committees Communications Committee Contract Contract 2014 Negotiations Blog Council 15 SAN Council 18 LAX (pmAS) Council 19 SEA (pmAS) Council 30 ANC Council 35 SFO Council 39 PDX Council 43 HNL Council 47 LAX/SEA (pmHA) EAP/Professional Standards Committee Extension 2021 Blog Featured Government Affairs Committee Grievance Committee Hotel Committee Human Rights & Equity Committee Industry News Inflight Service Committee Inflight Training Committee JNC Blog Joint Negotiating Committee (JNC) Latest News Local Councils Master Executive Council (MEC) Membership Engagement Committee Message from the MEC President Mobilization Committee Negotiations Pairing Construction Preferential Bidding System (PBS) Press Releases Reserve Committee Retirement Committee Scheduling Committee Uniform Committee
        • Email
        • Facebook
        • Instagram
        • YouTube

        Want To Stay In The Loop?

        Stay up-to-date on AFA Alaska + Hawaiian news and information by signing up for our email and text message updates. Click a button below to get started or update your preferences if you're already a subscriber.
        Sign Up for Emails
        Sign Up for Text Updates

        Connect With AFA

        • Contact Us
        • Online Support Center
        • AFA International
        • CWA
        • AFA Alaska + Hawaiian Social Media Guidelines
        • AFA-CWA Mutual Respect Policy

        Copyright © 2013-2026 Alaska/Hawaiian Airlines Master Executive Council, Association of Flight Attendants-CWA, AFL-CIO