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Representing the Flight Attendants of Alaska + Hawaiian

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Yet Another System Malfunction (This Time Vacation Trading)

Your Master Executive Council (MEC) is aware that the vacation trading system malfunctioned for approximately 25 minutes just as vacation trading opened for Seattle around 2 PM PT. Just like with the recent Crew Access malfunction, this all went down despite a whole crew of IT personnel monitoring the vacation trading system. Access was restored immediately following the outage, but the root cause is still not known as of this writing. We will continue to monitor and report issues to management for resolution.

A dedicated AFA representative was monitoring the system with IT throughout the entire day from 8 AM to 5 PM PT. Once there was a known issue, our AFA rep was immediately briefed and worked alongside those with first-hand knowledge of the system to find a quick resolution. Despite those efforts, the MEC is once again extremely disappointed in the results—just like you are. 

We want a vacation trading system (and a trip trading system and a payroll system) that meets the needs of our Flight Attendants. Anything less is unacceptable. The MEC has heard you loud and clear: You don’t want apologies. You want results. And you demand systems that meet our contractual requirements. 

AFA leadership has and will continue to communicate to management the universal frustration our members feel about the various Company IT systems—and the expectation is that management should stop talking about it, and FIX it!!

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee; and MEC Scheduling Committee Chairperson Jake Jones

AFA Special Update – Negotiations

In This Edition (October 25, 2019)

  • Open Time Negotiations – October 22 Recap
  • Back to Book
  • Fixing Crew Access

Open Time Negotiations – October 22 Recap

Your AFA Alaska Negotiating Committee resumed Open Time negotiations with management on October 22 in Seattle. The Negotiating Committee started out the day with high hopes based on the progress we made in the prior session. Although the parties made their best effort to maintain our momentum, we were unable to break through to an agreement on the final terms and found ourselves at an impasse.

The AFA Negotiating Committee had a mandate from membership to preserve direct dropping into Open Time, eliminate trading codes, allow day-for-day or greater trading in Open Time and to address “super closing” of days. The parties discussed several variations of new and prior proposals, but management firmly believed that all of them would potentially create an unacceptable operational and financial liability for the Company.

Back to Book

Consequently, AFA and management agreed we will be going “Back to Book” as soon as possible. The current Open Time trading rules will remain in place until the Back to Book trading rules can be programmed into Crew Access. The Back to Book trading rules are outlined in the second Section 12 [Exchange of Sequences] of the Joint Collective Bargaining Agreement (JCBA), labeled Back to Book (BTB) Section 12. (Yes, there are two Section 12s.) The Back to Book trading rules are found under (BTB) Section 12.F [Trades with Open Time]. Those rules are further modified by the “Withholding Open Time Award” (No. 36-99-02-18-11), which is found at the back of the JCBA under Grievance 1.

Most Flight Attendants today were not flying at Alaska when those Open Time trading rules were last in effect, so naturally there are many questions. Be on the lookout for a future communication dedicated to Back to Book Open Time trading rules.  

Fixing Crew Access

Open Time trading is essentially ineffective without the real-time, stable trading system that management is obligated to provide. Your AFA Master Executive Council (MEC) had a very encouraging meeting with management and Ken Sain, President of Digital Solutions and Analytics for Boeing Global Services, and members of his team. Management will be communicating the details of that meeting.

Although the MEC is tentatively optimistic that the Crew Access issues are finally getting long-overdue attention by the right people, we’re not relying on sincere apologies and handshakes to get us there. You can help by sending a letter to management to fix Crew Access. It’s super easy—just click the link below.

>> Click here to send management your letter <<

We must stand together and speak with one overwhelmingly loud voice to ensure that management hears our message—that they need to honor their obligations and fix Crew Access NOW!

Coming Soon

Stay tuned for the following AFA negotiations special updates (order of release subject to change):

  • Block hours vs. TFP
  • Block or Better vs. Block Delay
  • Incentive Pay vs. Productivity Premium Program (PPP)
  • Inflight Team Leader (ITL) Pay vs. “A” Pay
  • Section 6 Negotiations Overview
  • Negotiating for Our Future
  • Back to Book Open Time Trading Rules

AFA Special Update – Negotiations

In This Edition (October 22, 2019)

  • Open Time Negotiations October 9 & 10 Recap
  • Send Your Message to Management: Fix Crew Access NOW!
  • Block or Better vs. TFP—and Other Concerns

Open Time Negotiations – October 9 & 10 Recap

Your AFA Alaska Negotiating Committee resumed Open Time negotiations with management on October 9 & 10 in Seattle. The Master Executive Council (MEC) pulled the Open Time Tentative Agreement (TA) in May of this year over concerns that AFA and management had different interpretations of how a day would open and close for Open Time trading. The parties are re-negotiating Open Time trading rules to replace the Open Time Trial, which was officially actually canceled by AFA back in the summer of 2016. The Open Time Trial trading rules remain place today.

The parties made a lot of progress during the two-day session. In order to maintain the momentum of that session, the negotiating teams are meeting today (October 22) in Seattle.

Send Your Message to Management: Fix Crew Access NOW!

Regardless of the progress on Open Time negotiations, any possible changes to contractual trading language will mean nothing without a real-time, stable trading system that management is obligated to provide.  Your AFA Master Executive Council (MEC) is calling upon all Flight Attendants to stand together and let management know that we are tired of the excuses and ready for management to act!

Click here to send management your letter

As of today, only 25% of Alaska Flight Attendants have submitted letters to management demanding that immediate programming fixes be made to Crew Access.  That means that on a 4-person crew, only one Flight Attendant has taken action to stand up and fight back.  Spread the word and share the campaign and the link above with your flying partners and fellow Flight Attendants.  We must stand together and speak with one overwhelmingly loud voice to ensure that management hears our message—that they need to honor their obligations and fix Crew Access NOW!

Block or Better vs. TFP—and Other Concerns

Legacy Virgin America (L-VX) Flight Attendants have brought forward concerns that at least some contractual pay provisions may not be as generous as the related pay provisions in the now-defunct L-VX Work Rules. The chatter about “Block or Better” vs. TFP is just one example of several. All educational materials out there at the moment—including pay calculators—are grassroots efforts and have not been vetted for accuracy and are not endorsed by AFA leadership.

We are just one year away from serving notice to engage in Section 6 negotiations. Discussion and debate about potential negotiations topics is not only expected but also beneficial—as long as the conversation remains respectful and factual. Be aware that management often gains access to the “secret” social media venues, so we recommend that Flight Attendants refrain from discussing negotiations “wish list” items on social media due to the potentially negative strategic impact.

AFA Alaska will publish a series of educational articles covering some of the topics being talked about on the line, such as “Block hours vs. TFP” and “Block or better vs. block delay.” See the “Coming Soon” section for a more comprehensive list.

Coming Soon

Stay tuned for the following AFA negotiations special updates (order of release subject to change):

  • Open Time Negotiations – October 21 Recap
  • Block hours vs. TFP
  • Block or Better vs. Block Delay
  • Incentive Pay vs. Productivity Premium Program (PPP)
  • Inflight Team Leader (ITL) Pay vs. “A” Pay
  • Section 6 Negotiations Overview
  • Negotiating for Our Future

AFA Update – October 18, 2019

In This Edition

  • Tell Management: Fix Crew Access NOW!
  • Information that the Company Knows

Tell Management: Fix Crew Access NOW!

Master Executive Council (MEC)

Management continues to disrespect our contractual language by failing to provide a real-time trading system.  Let them know that enough is enough!  It’s time for management to be accountable, take action to fix Crew Access, and provide a trading system that works for our Flight Attendants!

Click here to join the campaign!

Your Master Executive Council (MEC) is asking for you to take action by joining the campaign to let management know that the time for excuses is over.  Click the link above to send an email message to management letting them know that it’s time for them to take responsibility, honor their agreements, and fix the problems once and for all.  Let’s flood management’s inboxes with our messages and let them know that we’re tired of apologies and ready for action!

Information that the Company Knows

Grievance Committee

Many times, when Grievance Committee Members are representing a Flight Attendant in an investigatory meeting, the Flight Attendant can be shocked to discover the depth of information that is readily accessible to management.  We believe it is important for all Flight Attendants to know what kind of information management can uncover usually very easily.

The Company has ready access to the following:

  • All non-revenue travel history online and offline via ID90 and myIDTravel
  • When non-revenue listings were made
  • When non-revenue tickets were purchased
  • When and where eligible family members are traveling and when the listings were made
  • Who is traveling on guest passes and when, where s/he travels, and when the listings were made
  • When and where a Flight Attendant travels on paid revenue tickets on Alaska and other carriers
  • All correspondence and email content on alaskaair.com email accounts, including messages that have been deleted
  • All stored data and usage history of an inflight mobile device (IMD), including any internet browsing history and apps downloaded
  • Location of an IMD (or last known location if powered off), even if not connected to the internet
  • All trip posting/trading information from Crew Access
    • When a trip is advertised
    • When a trip is un-advertised
    • All comments and historical comments posted on trip giveaways and trades 
    • A timed record of all trades and attempted trades
  • The location from where a Flight Attendant accesses Alaskasworld.com and/or Crew Access (using the IP address)
  • Hotel surveillance camera records and key card room access detail
  • Access records, including timestamps, for employee parking lot card readers, company badge readers, KCM barcode scans, and SIDA badge readers
  • Surveillance camera records for company buildings, company leased space, employee parking lots, and other airport property
  • Public social media accounts

This list may not be comprehensive; there is a possibility of other information the Company could easily discover. 

Questions?

If you have any questions, please contact your Local Grievance Committee. 

Jeppesen Crew Access Failed. Again. (…and Again and Again…)

Crew Access went down as SEA Open Time opened

Your Master Executive Council (MEC) is aware that Flight Attendants could not log into Jeppesen Crew Access (JCA) for approximately twenty minutes. Although access has now been restored, the outage started at 1:59 PM PT—just as Seattle Open Time trading was opening. This all went down despite a whole crew of IT personnel monitoring Open Time.

Likely not a server issue

Many of you have asked if this is related to the number of servers dedicated to Crew Access. It is too early to say whether this latest outage is a server issue, but Alaska Airlines IT and Jeppesen have sworn in the past that the number of servers is not a significant contributor to the various problems that we continue to experience.

“Real-time” trading grievance and related mediation

AFA filed a contractual grievance alleging a violation of JCBA §12.C.1 when the Company failed to provide a “real-time” trading system, and we mediated that issue in July 2017. (See “Grievance Report – July 2017” for more info.) The MEC continues to pressure management to have Jeppesen program a more “real-time” trading system as was agreed to in that mediation. Small incremental changes have been implemented in the interim, but there have been few significant fixes. Glaring system shortcomings continue to negate the various mostly cosmetic improvements so far.

Management needs to do the right thing

The MEC knows you are tired of apologies. You want accountability and action. We have asked management to provide a meaningful response to Flight Attendants. As usual, management is “looking into it.”

It is beyond time for Alaska Airlines management to provide Flight Attendants with a functional real-time trading system: Just do the right thing and fix it!

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee; and MEC Scheduling Committee Chairperson Jake Jones

Sick Leave Survey Closing Soon

There’s just 1 DAY LEFT to complete the Sick Leave Survey that will help shape future provisions. Our JNC is eager to hear your thoughts on which elements of our paid sick leave policy are most meaningful to you, as we strive to improve our support for your needs. The survey is currently open and will remain available until Tuesday, November 11 at Noon PT.

Council 30 (ANC) LEC Officer Election Results

Polls closed at 12 PM PT today for the election of Council 30 LEC Officers, representing Alaska Airlines Flight Attendants based in Anchorage. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: LeiLauni ScheidemanLEC Vice President: Heather ReierLEC Secretary: Anne Madsen View the certified election results here >> These newly elected officers […]

Apps To Help You Save Money On Food

Our AFA Employee Assistance Program (EAP)/Professional Standards Committee recognizes that Flight Attendants may be facing increasing challenges when it comes to accessing affordable food, whether on the road or at home. We want you to know that you are not alone. In response to these difficulties, we have compiled a list of apps to help […]

What You Need To Know About The FAA Capacity Cuts

The Federal Aviation Administration (FAA) has announced plans for a 10% reduction in flight capacity across 40 markets, starting this Friday. According to news reports, these schedule reductions will begin on Friday and will gradually increase throughout the weekend until they reach the full 10% by the following week. Reports also suggest that all Alaska […]

Council 47 (LAX pmHA) LEC Officer Election Results

Polls closed at 12 PM PT today for the election of Council 47 LEC Officers, representing Hawaiian Airlines Flight Attendants based in Los Angeles. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: Joshua AokiLEC Vice President: Paul IkiokaLEC Secretary: Beth Hayes View the certified election results here >> These newly elected […]

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