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Hotel Committee Meeting Recap – June 2025

This message is for pre-merger Alaska Flight Attendants

Updated 06/13/2025 17:56 PT to remove a reference that indicated that there were no PVR layovers in July. There are in fact scheduled PVR layovers; these crews will be relocated to the crew hotel’s sister property.

On Monday, June 9, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich facilitating the meeting.

The Committee met with Senior Crew Hotels Support Specialist Nichole Turner, Crew Hotels Support Specialist LaFay Williams and Director of Crew Planning Trisha Bennett.

The next scheduled Hotel Committee meeting is Monday, July 14.

Topics of Discussion

The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

  • City Specific Updates:
    • PVR: Our crew hotel is closing down on June 30 for renovations. Once they shut down, crews will be relocated to their sister property until renovation work is completed in October.
    • BOS: Our former crew hotel has completed its renovations, and the crew will begin to see trips with some layovers here in July. Please refer to the Hotel Hotline for complete details on these markets.  
  • Hotel-Provided Transportation: The Hotel Committee has been made aware of a van time discrepancy at properties that provide their own transportation. The time printed on the sign-in sheet (or communicated through the MyCrewCare app) is the recommended departure time provided by API. Unfortunately, this time does not always coincide with the transportation schedule provided by the hotel. To ensure crews are not late to the gate, please take the hotel shuttle immediately prior to the recommended departure time. For example, if your recommended departure time is 09:40, and the hotel provides shuttles every 15 minutes, crews will need to take the 09:30 shuttle, not the 09:45 shuttle. API is working on a fix for this discrepancy so that the exact shuttle times are communicated.   
  • Hotel Auto-Processing:  Another issue discussed was the auto-processing of hotels anytime there is a change to a pairing. When a pairing is changed (such as a posted delay), the change causes the hotel to be removed temporarily. There are positives and negatives to this. If a layover is significantly reduced, the system will remove the long-stay property and book the short-stay property so the crew member has an appropriate hotel. However, it poses a challenge when there are minimal schedule changes and multiple hotels in a market that we use. In this case, one long layover property could be swapped for another. The Hotel Committee has asked that guardrails or buffers be implemented so that minimum schedule changes do not cause drastic hotel changes. Crew Hotels will work with Crew Scheduling to see what can be done to prevent this when it is unnecessary.  

What The Committee Is Working On

  1. Conducting Hotel Site Visits: The Hotel Committee conducts visits to hotels that are considered by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Scheduled site visits include RSW (June), SEA (June), OKC (June), and FAT (July). We do not anticipate many site visits will be scheduled for the second half of 2025. Market reviews are triggered by factors such as contract expirations, crew complaints, and opportunities for cost savings. Depending on the outcome of these reviews, additional site visits may be arranged in those cities.
  2. Hotel Gainshare Program: MEC Hotel Committee Chairperson James Bozanich, MEC President Tim Green, and MEC Vice President Brice McGee met with Labor Relations led by Carmen William and Mike Link on June 12 for the second Hotel Gainshare investigatory meeting. Company subject matter experts (SMEs) Brittany Audette, Trisha Bennett, and Nichole Turner also attended. Topics discussed included answers to questions posed at the first meeting, updated data analysis, and back-end process challenges and requirements.  The company has been given further action items, and the group will meet again in July to discuss the program further.    

We Want to Hear From You!

Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

AFA Alaska News in Review – June 6, 2025

In This Edition

Celebrating LGBTQ Pride Month

Originally posted June 1, 2025

Join us this June as we kick off LGBTQ Pride Month, a time to honor the legacy of the Stonewall Uprising and celebrate the ongoing fight for equality. Discover exciting events and meaningful ways to get involved, and proudly wear your commemorative AFA Pride pin to show your support!

Read More >

Next Week’s Events

Monday, June 9Monthly Hotel Committee Meeting (pmAS)
Thursday, June 12Quarterly Human Rights Committee Meeting

See the MEC Event Calendar >

Find Us on Social Media

You can find the most up-to-date official information on our AFA Alaska social media accounts.  Click below and follow so you can stay connected!

AFA Alaska News in Review – May 30, 2025

In This Edition

Editor’s Note – A New News in Review Is Coming

Next week’s issue of the AFA Alaska News in Review will be the last one in its current format. On June 1, our MEC Communications Committees from Hawaiian and Alaska will merge, and we’ll begin streamlining our communication efforts to speak with one voice going forward. As a part of this, we’ll welcome Hawaiian Flight Attendants to the thread as we start distributing the all-new AFA News In Review: Weekly News For Alaska + Hawaiian Flight Attendants beginning on Friday, June 13.

Along with the new name, we’ll introduce a fresh design featuring graphics from our social media content, making the newsletter visually appealing and easier to navigate. You might have seen some of our social media graphics recently marked with a pre-merger AS badge in the upper right-hand corner, and some of our posts include references on the first line about the audience for specific news. From now on, you’ll see these indicators on content specific to pre-merger Alaska or Hawaiian Flight Attendants, respectively.

Additionally, we’ll be discontinuing cross-posting the link to AFA News in Review on our Facebook page. Our analysis showed that these posts received minimal engagement, so we’re shifting our focus to ensure that all essential content that’s already been delivered by social media isn’t duplicated when it’s delivered to those who prefer to receive news by email or via our website.

Thank you for your ongoing support! We’re looking forward to improving our communication with these updates. We welcome your feedback, thoughts, and ideas, so please feel free to reach out to our Communications Committee—we’d love to hear from you!

–Brian Palmer, MEC Communications Committee Chairperson

Hotel Committee Meeting Recap – May 2025

Originally posted May 26, 2025

Discover the latest updates from our Hotel Committee, including upcoming changes to transportation times and upcoming “Track My Ride” functionality in the MyCrewCare app that will improve your layover experience. Also, don’t miss important information on upcoming relocations and learn how to help the Committee address issues effectively by filing the proper reports.

Read More >

System Board of Adjustment Interviews – July 2025

Originally posted May 28, 2025

Our Master Executive Council is seeking an Alaska Flight Attendant to join the System Board of Adjustment, where you’ll play a crucial role in arbitrating disputes and upholding our collective agreement. If you’re passionate about advocating for your fellow Members and possess a deep understanding of our contract, read on for details on how to express interest.

Read More >

Seniority Merger Integration Committee Update – May 2025

Originally posted May 28, 2025

The Seniority Integration (SMIC) Committee is hard at work combining the seniority lists for the merged Alaska-Hawaiian Flight Attendant group. Learn about this seniority integration process and what to expect.

Read More >

Scheduling Committee Meeting Recap – May 2025

Originally posted May 29, 2025

In the latest update from this week’s Scheduling Committee Meeting, read about insights into bidding trends, block hour increases, and upcoming PBS Base Sits. Don’t miss the full post for important information on contract implementation and crew pay updates that could impact your schedule and earnings!

Read More >

Inflight Service Committee Meeting Recap – 2nd Quarter 2025

Originally posted May 30, 2025

Our AFA Inflight Service Committee met with management earlier this month to address concerns impacting Flight Attendants, from enhancing aircraft cleanliness to resolving catering issues that affect our service delivery. Dive into the highlights of their discussions and see how we’re advocating for a better workplace for all of us!

Read More >

Next Week’s Events

Thursday, June 5Alternate Dispute Resolution (ADR) (pmAS)

See the MEC Event Calendar >

Find Us on Social Media

You can find the most up-to-date official information on our AFA Alaska social media accounts.  Click below and follow so you can stay connected!

Inflight Service Committee Meeting Recap – 2nd Quarter 2025

This message is for pre-merger Alaska Flight Attendants

On Thursday, May 15, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), and Chase Vandergrift (SAN). MEC Inflight Service Committee Chairperson Stephanie Garnett was also present.

The committee met with Senior Inflight Experience Program Manager Matthew Coder, Principal Cabin Product and Experience Manager Chris Dela Rosa, Director of Cabin Experience David Scotland, Director of Food and Beverage Products Mita Padhi, Manager of Food and Beverage Planning and Programs David Rodriguez, Senior Food and Beverage Product Manager Jessica Johnston, Food and Beverage Planning Systems Manager Gayatri Watwe, Principal Food and Beverage Programs Gracie Truex, Director of Catering Operations Andrew Moyer, Catering Safety Compliance Manager Raena Alonzo, Regional Catering Performance Manager Jayson Yang, and Regional Catering Performance Manager Katie Thompson. We also met with Service Strategy Product Manager and Marketing/Sales Jesse Starmer, IT Contractors Chris Pettigrew and Chris Daniels, and the new Managing Director of Products & Experience Mark Krolick.

The next committee meeting is scheduled to take place on Thursday, September 18.

Topics of Discussion

The Committee discussed several topics during internal AFA-only conversations and when meeting with management. Some of the items included:

Aircraft Interiors

  • New Overhead Bin Signage and Lavatory Placards: New reserved overhead bin signage and lavatory trash placards are currently being installed. The lavatory placards are intended to mitigate the misuse of the amenity cabinet, which contains toilet seat covers, as a trash compartment by passengers, especially on the 737 MAX. Please inform your Local Inflight Service Committee if these placards are effective.
  • Concerns Regarding Aircraft Cleanliness: There have been recent concerns regarding aircraft cleanliness, particularly the galley 1 trash compartment on the MAX 9. The area surrounding the trash container should be cleaned daily according to the RON cleaning schedule. Additionally, the cleanliness of the new hard plastic material used for the forward bulkheads in newer cabin interiors has been noted. These bulkheads tend to show dirt and grime, including footprints. Management acknowledged that this material is not meeting expectations, and alternatives are being evaluated. In the meantime, Fleet Service should clean and wipe down the bulkheads regularly. If you notice any cleanliness issues on the aircraft, please report them.
  • Reporting Broken Lavatory Furnishings: If you encounter broken lavatory furnishings, such as toilet paper or soap dispenser holders, please document these issues as a cabin discrepancy. It has been noted that Fleet Service has increased the frequency of deep cleanings for some aircraft and expanded the number of locations where these cleanings occur.

Catering Operations

  • Ice Quality Issues: Ice quality has been a significant issue due to a vendor change in Seattle. Management is working with LSG to switch vendors immediately, and a quality improvement is expected. Please be diligent in reporting any ice issues using catering feedback tool in Block2Block as we head into the warm summer months.
  • Old Carts on SEA-ANC Flights: Concerns were raised regarding old carts not being removed from the aircraft on SEA-ANC flights, and follow-up is requested from the SEA and ANC kitchens.
  • Missing Meals and Meal Components: Issues with missing meals or meal components, shortages of gold chocolate bars, and an influx of new catering staff have been prevalent. While these issues are frustrating, please continue to report them using the catering feedback tool in Block2Block.
  • Trash Cart Replacement Procedures: When an aircraft is re-catered, the empty trash cart in the aft galley (G4) should be replaced, not just emptied. Seattle has been experiencing ongoing issues with a shortage of carts due to handling by catering personnel. The catering operations team has assured us that new carts have been integrated into the system, and this issue should be resolved soon.
  • Use of Onboard Supplies by Fleet Service: Fleet Service Agents using onboard supplies, such as gloves and trash bags, for cabin cleaning was brought up. They should be using their station-provided supplies.
  • Procedure for Pre-Ordered Meals on Last-Minute Aircraft Swaps: The Committee expressed the need for a procedure to transfer pre-ordered meals to a new aircraft in the event of a last-minute aircraft swap. The catering operations team will work on establishing this procedure to mitigate issues during such events.

Inflight Mobile

  • Updates to Block2Block App: The inflight mobile team is rolling out an update to Block2Block, which will require Flight Attendants to certify their pre-flight readiness in three categories. Early adopters have already received this update. The Committee has noted that some certifications are pre-trip and not pre-flight, which should be removed from subsequent legs of multi-leg trips.
  • Contactability Rollout: Contactability in Block2Block will be rolled out in mid-June. This feature will allow Crew Scheduling to contact Flight Attendants in the event of a schedule change via the Block2Block team messaging function.
  • Development of Block2Block 3.0: Block2Block 3.0 is still in development, and the Committee previewed the various functions the team is working on. The update will include different views for pre-flight, boarding, and service processes. The Committee believes this enhancement will introduce valuable features to the app.

Cabin Product Team Updates

  • Sustainable Product Testing: Management is interested in testing more sustainable products, such as bamboo cutlery and fiber-based food containers. The Committee will monitor this testing to ensure these products are safe and easy for Flight Attendants to use onboard.
  • Clarification on Snack Loading: Management acknowledged the confusion caused by loading two types of snacks in the beverage cart on LH and PLH flights, especially now that only one type of snack is served on all flights. The second snack is not intended for premium class. The team will work on ensuring that only the type of snacks designated for a specific flight are loaded into the food cart.
  • Premium Class Snack Basket Update: The premium class snack basket is currently on hold but is still expected to launch in the future. The Committee will ensure that sufficient testing is conducted and that an adequate amount of product is loaded to deliver this service without disappointing passengers.
  • Blanket Availability Issues: Management noted ongoing challenges in receiving enough blankets for PLH flights due to a shortage caused by a held shipping container. Consequently, crews will continue to experience inconsistent blanket availability for the time being.
  • Potential Upcoming Service Changes In The Future: The marketing department would like to explore and possibly start preliminary testing for additional crew support for the First Class Cabin. They are very early in this exploration, but our Inflight Service Committee Chairpersons emphasized the need to evaluate the balance of duties and establish very clear procedures if this moves forward. Management is also evaluating a full bar pre-departure selection and would like to begin testing that service. The Committee expressed concerns, including wanting to make sure our Flight Attendants are set up for success. This includes providing proper tools, individual water at seats, and clear procedures and training materials.

What The Committee Is Working On

  1. More Inflight Service Committee Involvement in Onboard Testing: Our MEC and management recently signed a letter of agreement (LOA) to allow Committee Members to participate in onboard product testing. For future testing, we want to use Committee Members whenever possible as part of the working crew or as a cabin observer. The Committee will continue to push for extensive onboard testing before any sweeping service changes are rolled out. 
  2. Optimize Cart and Galley Loading: We all know space is at a premium onboard. The Committee wants to look at how we can make cart setup and galley packing even easier for crews and help minimize the steps necessary to begin service. We’ll take a thoughtful approach and look at creative solutions to help make our jobs easier.
  3. Updated Reporting Tools: We want to work with management to streamline the catering feedback tool in Block2Block so that reporting is easier for Flight Attendants and requires fewer steps. The Committee would also like management to explore adding a Fleet Service reporting tool that’s as easy to use as the catering feedback tool. This new tool should facilitate the easy reporting of missing supplies, such as alcohol wipes, lavatory supplies, and issues with dirty airplanes, all of which can affect inflight service.

We Want to Hear from You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block. If you’ve experienced a safety-related issue, please submit a report through ReportIt! Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the Committee or items you’d like brought up with management? Please let us know! Your Local Inflight Service Committee is your voice to management. You can find our contact information on the Inflight Service Committee page of the AFA Alaska website.

Scheduling Committee Meeting Recap – May 2025

This message is for pre-merger Alaska Flight Attendants

On Tuesday, May 27, our AFA Scheduling Committee Chairpersons/Representatives met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Kanako Yamado (LAX), and Kitty Cohen (SAN). Also present were Council 15 (SAN) Local Hotel Committee Chairperson Kanani Vallot, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Scheduling Committee Chairperson Jake Jones.

The committee met with Director of Crew Planning Trisha Bennett, Managing Director of Inflight Operations and Crew Scheduling Sara Cook, Inflight Crew Scheduling Supervisor Matthew Trujillo, Manager of Crew Pay Debbie Bakke, Crew Hotels Specialist Nichole Turner, Manager of Flight Crew Systems Support Sue Rawlings and other management representatives from Crew Planning and Crew Scheduling.

The Committee is next scheduled to meet in person on Tuesday, June 24.

Topics of Discussion

The committee reviewed several topics during internal AFA-only conversations and when meeting with management. Some items discussed include:

PBS June Bid Period

  • Bidding Trends: There was a noticeable repetition of “Prefer off” lines during the bidding process, where a single mention would have sufficed in most instances. Additionally, many questions were raised regarding new lineholder bidding.
  • Bid Award: The June bid awards revealed relatively high lows at the ANC, SAN, and SFO bases, ensuring sufficient reserves were available.
  • Bid Protests: Ongoing issues with incorrectly assigned reserve trip assignments have impacted bid awards. These issues were addressed and resolved during the bid protests.

PBS Base Sits

  • The Subcommittee hosted PBS Base Sits in ANC in May, which assisted many new hires.
  • Upcoming PBS Base Sits:
    • June 5-6: SEA
    • June 9: PDX
    • July 7 SAN
    • July 8: SFO
    • July 9 LAX
    • August 7-9: SEA
    • September 5 PDX
    • September 8-9: ANC
    • October 5-6: SEA
    • October 7 PDX
    • November 8-9: ANC
    • December 5: SAN
    • December 6: SFO
    • December 7: LAX

Pairing Construction

  • Training and Development: Attended an advanced Crew Optimization class in Sweden, which provided insights into effective run analysis. 
  • Attended the Crew Operations and Development Partners Forum in Sweden focused on upcoming sales and program advancements for products we can utilize or enhance.

Contract Implementation Update

  • Holiday Pay: Challenges are anticipated regarding holiday pay for July 4. Flight Attendants should monitor holiday RON (Remains Overnight) and EOR (Extended Overnight Rule) statuses, as data pulls will be necessary. However, this process is not yet automated.

Information Technology (ITS) Update

  • NAVBLUE Testing: Testing for version 25.1 is complete. Crew calendars are still under evaluation for requirements needed by the start of next year.
  • Data Processing: There has been an increase in JCTE/Open Time trade volume, with 98.6% of requests processed in under 10 seconds.
  • Release Cycle: The upcoming release cycle includes testing for reserve holiday and surface transport, with 4K and boarding pay planned for the following release. The default filter has been fixed, but the premium filter still needs adjustments.

Crew Pay Update

  • Rainmaker Inquiries: In April, 1,514 out of 2,930 inquiries submitted were resolved, indicating some stabilization in inquiry volume.
  • Categorical Adjustments: Unnecessary categories have been identified; a bulletin outlining what needs to be submitted has been issued, and plans are to streamline these categories in June.
  • Sick Leave Issues: Two discrepancies regarding state sick leave bank management were noted. Affected individuals should contact pay analysts regarding conversion accuracy. The Committee recommends checking your state bank transfer to ensure no more than 40 TFP was transferred on May 1, 2025.

Crew Planning Update

  • July Block Hours: Block hours are expected to increase by about 15,000 in July. Reserve staffing is 20.7%, with a projected adjustment of 107 leaves.
  • Pairing Breakdown: Only 10 single 1-position pairings are currently being flown solo, ensuring crews fly together more than separately. There is a significant percentage of redeye flights across bases, ranging from 12% to 30%.
  • Commutability Analysis: SEA, ANC, and SAN show favorable commutability for 3-day pairings, while SFO faces the most challenges.

Crew Scheduling Update

  • Sick Leave Usage: Overall sick leave usage for May was at 10.3%, with notable increases over weekends. SEA and SAN reported the highest usage.
  • Fatigue Management: There were 10 calls regarding fatigue issues from reserves and six from lineholders in May. The team is actively reviewing these concerns and working on mitigation strategies.
  • Operational Adjustments: In May, 571 reassignments were noted, primarily due to recrewing in EWR. Adjustments are being made to taxi times and layover durations to reduce fatigue-related delays.

Additional Notes

  • Transportation Adjustments: To align with CBA language, transit times will be adjusted based on the day of the week, varying on weekends. For more details, refer to the May 2025 Hotel Committee Meeting Recap.
  • Drug Testing Reporting: Any concerns regarding drug testing should be reported through the ReportIt! system using a FAIR, which will be forwarded to the drug abatement team for resolution.
  • JFK Operations: Adjustments to operations at JFK have been implemented. Ride shares are only allowed to pick up at Terminals 1 and 8 for after-hours drug testing, necessitating the use of the AirTrain for other terminals. Please coordinate with Crew Scheduling if you are being tested and need transportation.

What The Committee Is Working On

  1. NAVBLUE. The PBS Subcommittee preparing for a new release of NAVBLUE. Once received they will test before the release is implemented. The Committee is also continuing to provide in person and virtual base sits so that all Flight Attendants may attend and get answers to all PBS bidding related questions.
  2. Crew Scheduling. A monthly review of PowerPoint presentations covered various aspects such as reserve utilization, detailed breakdowns, sick leave (week by week and year over year), premium, personal drops, and other relevant agenda items.
  3. Crew Planning. Crew Planning shared a monthly presentation about Pairing Statistics. Crew Planning is focused on anticipating increased block hours as the summer season approaches, with specific strategies to optimize trip lengths and identify commutability for flight crews. The team is also collaborating with operational analytics to develop dashboards that facilitate better decision-making and efficiency in scheduling.
  4. Crew Pay. Crew pay is working on additional communications aimed at improving clarity and addressing the high volume of queries surrounding pay discrepancies. The payroll team is committed to resolving ongoing issues quickly to ensure crew members receive their compensation accurately and on time.
  5. AFA Payroll Representative. The Committee has been advocating for a streamlined process to resolve outstanding pay issues for crew members efficiently. The focus is on ensuring timely compensation and improved communication.

We Want to Hear From You!

Whether you have feedback for the Committee, concerns to share, or items you’d like brought up with management – don’t hesitate to let us know. Your Local Scheduling Committee is here to be your voice to management. You can easily open a support ticket on the AFA Alaska Online Support Center or directly contact us using the information provided on the Scheduling Committee page of the AFA Alaska website.

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Register Now: Reserve Webinar – Thursday, August 6

This message is for pre-merger Alaska Flight Attendants As a follow-up to our June 23 save-the-date announcement, we’re excited to share full details and open registration for our August pre-merger Alaska Reserve Webinar! If you’ve ever wondered, “Can they do that?” when Crew Scheduling calls with a reserve assignment or schedule change—whether you’re a Reserve Flight […]

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Joint Contract Negotiations Session 16 – July 2026

The JNC has been actively negotiating key sections of the contract, focusing on vacation, sick leave, and temporary duty assignments. A tentative agreement was reached on Section 37 (Temporary Duty Assignments), ensuring financial protections and fair treatment for Flight Attendants during temporary assignments. These ongoing discussions demonstrate a commitment to integrating the best benefits from both Alaska and Hawaiian CBAs for all members.

Human Rights & Equity Committee Meeting Recap – 2nd Quarter 2026

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