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        You are here: Home / Archives for committee meeting

        Inflight Service Committee Meeting Recap – 1st Quarter 2024

        March 4, 2024 09:00

        Inflight Service Committee

        • Our AFA Inflight Service Committee Chairpersons met on February 27 to represent Flight Attendants’ interests related to catering and onboard service/sales.
        • The Committee met with management to discuss and receive updates on issues and problems faced by Flight Attendants onboard.
        • The Committee continues to work with management to address catering concerns and improve processes in the future. Please report catering issues through Block2Block and safety-related issues through ReportIt!

        On Tuesday, February 27, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN). MEC Inflight Committee Chairperson Stephanie Garnett was also present. 

        The committee met with Inflight Experience Program Manager Matthew Coder, Inflight Product and Experience Director David Scotland, Principal Cabin Product and Experience Manager Chris Dela Rosa, Manager of Food and Beverage Planning and Programs David Rodriguez, Food and Beverage Systems Manger Andrea Lockett, Principal Product Manager ITS Apps Ranjita Prasad, Director of Catering Operations Andrew Moyer, Managing Director of Guest Products Todd Traynor-Corey, Senior Product Manager of Guest Products Megan Low, F&B Planning Systems Manager Gayatri Watwe, Catering Performance Manager Ben Pritchett, IT Vendor Christopher Pettigrew, and other management representatives from the food & beverage and catering operations. 

        The next scheduled Inflight Service Committee meeting is Tuesday, May 21, 2024.

        Topics of Discussion

        The committee reviewed several topics during internal AFA-only conversations and when meeting with management. Some items discussed include:

        • During the Quarterly Meeting, improving the Premium Class product was discussed.   
        • The pre-order meal delivery service flow for Premium Class was discussed, including the importance of ensuring passengers can enjoy beverages with their meals. The Committee will continue working with management to improve the delivery process for Premium Class passengers and Flight Attendants.
        • The First Class pre-ordering process is being refreshed to allow more opportunities for passengers to select a meal of their choice. Other enhancements are also being planned to improve the First Class experience.  
        • The refurbishment of fleet interiors continues. Included in this process are improved seats and personal electronic device usability options.
        • A new menu cycle will start from March 20, 2024; menu items will feature West Coast-style food choices for passengers.
        • The Committee was introduced to Chris Pettigrew, the new B2B project lead. Ranjita’s great talents have been tapped to improve the airport experience. We will miss Jita very much, but we look forward to working with Chris on B2B improvements.

        What The Committee Is Working On

        1. Addressing overprovisioning. The Committee is working with catering to determine the overprovisioning of some items and resolving the issues created with too much of a specific product on board the aircraft.
        2. Reporting worn galley equipment. Catering Operations is working with the Committee to create a process for reporting “tired” galley catering equipment. The Committee also continues to advocate for safe galley equipment and safe catering processes.
        3. Improving the catering feedback reporting process. The Committee will work with the B2B team to streamline the B2B catering report format to improve ease of use for Flight Attendants.

        We Want to Hear from You!

        Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block. If you’ve experienced a safety-related issue, please submit a report through ReportIt! Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

        Do you have other feedback for the Committee or items you’d like brought up with management? Please let us know! Your Local Inflight Service Committee is your voice to management. You can find our contact information on the Inflight Service Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Inflight Service Committee Tagged With: committee meeting

        Uniform Committee Meeting Recap – 1st Quarter 2024

        February 27, 2024 13:00

        Uniform Committee

        • Our AFA Uniform Committee Chairpersons met on Thursday, February 22 to discuss their ongoing program of work to represent Flight Attendants interests related to uniforms.
        • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are reporting related to uniform quality, wearability, and availability.
        • If you are experiencing any issues with uniform quality or construction, please report the issues to Unisync as soon as possible. Please include your Local Uniform Committee Chairperson on the email so they can help track any issues or trends that might be developing.

        On Thursday, February 22nd, the AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent Flight Attendants and push for improvements in the workplace. Present at the meeting were Kim Mazzolini (ANC), Dena Heath (SEA), David Jelinek (PDX), Lisa Mueller (SFO), Heather Holmes (LAX), JP Perina (SAN), and MEC Uniform Committee Chairperson Kiara O’Bryant.

        The committee also met with Director – Procurement and Logistics Eric Phillipson, Sr Product Manager Marketing Megan Low, Uniform Fit Center Lead Ashley Sentner, Supply Chain Program Manager Lizzie Revard, PDX Base Manager Kristie Stafford, and SFO Inflight Base Manager Cierra Lewis.

        The next Quarterly Uniform Committee Meeting is scheduled for Thursday, May 2, 2024.

        Topics of Discussion

        The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

        • Red AFA CONTRACT NOW lanyards are here! AFA believes that your right to wear a Union lanyard is protected by the Railway Labor Act. However, if you are directed by a supervisor to remove the lanyard, we recommend that you do so because we don’t want you to be disciplined. Please then fill out the Management Interference Report form. Note: The OneWorld pin is still a requirement, so please ensure you have the OneWorld pin on your lanyard or outer-most uniform piece.
        • During the annual AFA Uniform Allotment Review, it was discovered that the allotment needed to be adjusted due to an increase in value of several pieces. The Company agreed and an additional $60.62 was deposited for a total allotment value of $760.62 for the 2024-2025 cycle.
        • The mockneck sweater is now available and must be worn per the style guide. The committee has asked for the following improvements in the style guide: the ability to wear it untucked from the skirt and the ability to wear it under the vest. Until AFA receives a formal response to these requests, Flight Attendants will still be held to current uniform standards during a uniform check. AFA reported quality concerns of cuffs splitting at the seam and the neck hole being too small. Please follow care instructions for the sweater and do not dry them in the dryer as they will shrink.
        • The Aura vest is intended to be in stock in June with a possible preorder date of May. This is a tentative timeframe.
        • The Company is working with Travelpro to possibly design a hardside 4-wheel spinner that is Crew quality. They are also open to exploring other vendors, but will not sacrifice quality and durability for the spinner design.
        • Wings/name tag order process may take up to 90 days. Name tags are a Minimum Order product and are done in once-a-month batches. Once the orders are placed, it may take up to 60 days for the Flight Attendant to receive their wings. If a Flight Attendant submits their order form on the day after Management has submitted their monthly order, the request will be held until the following month. AFA discussed the possibility of creating blank wings for the interim. Please order wings (max of 4 per type) if you have 2 or less as the turn time may be longer than expected. The Committee is also exploring the possibility of having supervisors order wings once a year for every Flight Attendant.
        • The Company is considering possibly creating How To videos on care for the uniform in order to help Flight Attendants get longevity out of their pieces during an allotment cycle.
        • An issue with no return labels in uniform orders has been resolved. All orders should come with a UPS return label.
        • The Uniform survey closed on 11/07/2023 and results were shared with AFA. Uniform improvements will be made based on the data received.
        • The Fit Center highly recommends scheduling appointments even though walk-ins are allowed. There will be new back-to-back classes of both Flight Attendants and pilots this year that may reduce the Fit Center’s ability to accept walk-ins (if any at all). AFA and the Company will work together to notify Flight Attendants when class fittings will occur in order to avoid the likelihood of being turned away due to unavailability. Please ensure you are signed up for base updates through your local council as this information will be included in your base newsletters.
        • If you have any quality concerns, please submit your issue using the Quality Concern Form on Team AAG > Other Resources > Uniforms > Safety & Quality > Quality > Here [SSO required] so Unisync and AFA can track recurring issues. Changes can only be made if the vendor is provided with sufficient data and proof of quality concerns.
        • AFA Uniform policies change requests:
          • Shorter apron- The Company will consider this and review with stakeholders.
          • Allowing brown leather gloves if you are wearing brown shoes- The Company will consider this and review with stakeholders.
          • Allow patriotic neckwear on 9/11- The Company will consider this and review with stakeholders.
          • More modest skirt that is below-the-knee for religious accommodation (FAs can order tall skirts, but some sizes may still hit above the knee)- The Company will consider this and review with stakeholders.
          • Offer the Travelpro backpack as an alternative to the tote- The Company will consider this and review with stakeholders.
          • Piercings & Tattoos- The Company is inclined to adjust current policies to be more relaxed based on the Uniform Survey results, but will not be doing so prior to the Hawaiian merger & acquisition as our uniform standards are at opposite ends of the spectrum.
          • Allow the Franco Sarto loafers (without the tassel) but with the tan stripe and stitching- The Company is not inclined to make an exception, however, FAs are allowed to color or dye the stitching and stripe a navy color in order to make them compliant.
        • AFA brought up concerns about uniform compliance checks being done during boarding/pre-departure safety duties. Management stated they are not specifically going to aircraft to do compliance checks. However, if a Flight Attendant is noncompliant, they will have a discussion. These discussions will continue any time Flight Attendants are on duty and may be subjected to performance steps of discipline if multiple Records of Discussion (RODs) are issued. The main areas of concern receiving discipline are:
          • Outerwear – Noncompliant coats
          • Nose rings (hoops) and earrings that are larger than approved size of a quarter
          • Hemlines – Too short
          • Shoes with white soles or stitching (you can use a navy/brown permanent marker or leather dye on the white stitching to make them compliant)

        May 31, 2024 will see the ban of popular lug-style shoes and discipline may be issued for noncompliance. AFA has gone all the way up through marketing (including Luly Yang) in attempts to advocate for the shoe to remain in compliance. The final decision is that these shoes will not be allowed. (this previously stated the cutover is March, which was incorrect)

        What The Committee Is Working On

        1. AFA CONTRACT NOW Lanyards. Trying to work in coordination with the Mobilization Committee to ensure all Flight Attendants have a lanyard.
        2. Transition Jacket. AFA believes we may have found a solution to make the navy parka packable. We will explore this more. The committee’s outwear focus is now geared toward sourcing a transition jacket that is suitable for all-weather purposes (similar to the former Legacy-VX transition jacket).
        3. Quality Concerns. We would like Unisync to make quality improvements to their sewing and material based on FA feedback; however, there is not sufficient enough data to support our requests because Flight Attendants are not submitting quality concern reports. Please submit a formal request so improvements can be made.

        We Want to Hear From You!

        Please email Unisync with any quality issues. In the email, please describe the issue in detail, include the “PO” number from the tag, attach photos of the issue and the tag, if possible, and CC your Local Uniform Committee Chairperson. Please consider opening a ticket at AFA Alaska Support so the Uniform Committee can track these issues.

        Would you like to join the wear test pool? Do you have other feedback for the committee or items that you’d like brought up with management? Please let us know! Your Local Uniform Committee is your voice to management. You can find contact information on the Uniform Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Uniform Committee Tagged With: committee meeting

        Human Rights Committee Meeting Recap – 1st Quarter 2024

        February 26, 2024 13:00

        Human Rights Committee

        • Our AFA Human Rights Committee Chairpersons met on Thursday, February 22, to discuss their ongoing program of work to advance human rights within our workplace and community.
        • The Committee also met with management to receive updates on what progress has been made on concerns that had been previously brought forward and address new concerns that have come to light. 
        • If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

        On Thursday, February 22, our AFA Local Human Rights Committee Chairpersons met to discuss their ongoing activism to build awareness and effect change within our workplace and community. Representing you at the meeting were Sylvia Newbill (PDX), Annie Madsen (ANC), Trista Vanta (SFO), Erika Daniel (SAN), Freddy Vega (SEA), and Lala Davis (LAX HRC Committee Member). Also present was MEC Human Rights Committee Chairperson Chip Hestle II.

        The committee met with Managing Director of Inflight Operations Michaela Littman, Seattle Director of Inflight Base Operations Jenny Bookert, and Managing Director of Inflight Ops & Crew Scheduling Allen Thieman.

        The committee is next scheduled to meet with management on Monday, May 6, 2024.

        Topics of Discussion

        The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include:

        • The ability for Flight Attendant names to be spelled phonetically on our IMD.
        • The ability for Flight Attendants to have their choice of pronoun on their wings.
        • Concerns about Inflight Management coming to the aircraft during our crucial time of boarding, as it’s very distracting and interferes with our boarding duties. 
        • Loss of the Spanish speakers on our International routes.
        • A resource for Flight Attendants about safety concerns in layover cities (Layover Safety Alerts).
        • Arrival “Land Acknowledgement” announcements. “We would like to acknowledge that we are on the traditional land of the first people of Seattle, the Duwamish People past and present and honor with gratitude the land itself and the Duwamish Tribe.” As this can be applied for all landings, recognizing Indigenous People and their traditional territories.

        What The Committee Is Working On

        1. International Flyer. Adding more routes to use the International Flyer as well as additional resources for the upcoming year.  
        2. Committee Participation. Participation with Alaska’s Diversity Equity and Inclusion Department Heritage Months and other projects.
        3. Optional Pronouns on Wings. Working toward the ability to add pronouns to our wings.

        We Want to Hear From You!

        Do you have feedback for the committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Human Rights Committee is your voice to management. You can find our contact information on the Human Rights Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Human Rights & Equity Committee Tagged With: committee meeting

        Scheduling Committee Meeting Recap – February 2024

        February 21, 2024 17:00

        Scheduling Committee

        • On February 20, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work representing Flight Attendants’ interests in lineholder scheduling.
        • The Committee met with management to receive updates and discuss issues and problems Flight Attendants face with scheduling, pairings, and bidding.
        • Your Local Scheduling Committee is available to assist with any lineholder scheduling-related issues. Don’t hesitate to reach out for help!

        On Tuesday, February 20, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Jaqui Bellenie (SFO), Rita Tillou (SEA), Melodie Anderes (PDX), Kamako Yamado (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Scheduling Committee Chairperson Jake Jones.

        The committee met with Managing Director Inflight Operations & Crew Scheduling Allen Thieman, Managing Director Ops Staffing & Resource Mgt Brittany Audette, Director of Crew Scheduling Sara Cook, Director of Crew Planning Mike Ostler, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning/Crew Scheduling.

        The Committee is next scheduled to meet on March 26, 2024.

        Topics of Discussion

        The committee reviewed several items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

        • SWGCO – Completed communication about making up days in PDX domicile.
        • Request for blocked seats for DH crews.
        • Researching options for creating names for blocked seats.
        • Concerns about nighttime flying and fatigue.
        • Request from AFA for balance in Redeye flying.
        • Confusion about commuter policy and handling of retimed charter.
        • Discussions about ground commuting vs severe weather policies.
        • Issues with pairing cancellations and pay adjustments.
        • Requests for more consistency in pairings.
        • Questions about crew pay adjustments and confusion.
        • Safety concerns raised about long sit times on aircraft.
        • PBS Bidding in February: Release 23.7.8 loaded, Bid Awards fast, Bid Protest normal/light.
        • PBS Meetings: Updates on pilot calls, focus on prioritizing FA’s after pilot, new release installed with fixes.
        • PBS Future Releases: Estimated in April, Base Sits completed with form to fill out.
        • Pairing selection challenges and frustrations with changing targets monthly.
        • Updates on SRB issues, night rule discussions, and new contract discussions.
        • Updates on upcoming classes, probation completion, and graduation plans.
        • Crew Planning for April: Staffing adjustments, commutability stats, and dealing with 737 Max delays.
        • IROP recovery planning initiatives: Teaming with pilots, In and Backs strategy, and Ice Event post mortem details.
        • Network planning updates: Redeye flying breakdown, route structure changes, and hotel arrangements.
        • AFA seeks discussion on assisting Crew Schedulers in commuting training for Flight Attendants inquiring about air, ground commuting, and severe weather.
        • Crew Scheduling management addresses challenges in scheduling, including high sick leave, reserve utilization, and flexibility levers. Notable points include premium low for February TFP, personal drops, and bulletin drops.
        • Agenda items cover email format concerns with pre-cancels, debrief inconsistencies, and the need for improved communication with CSAs.
        • Commuting issues are highlighted, emphasizing the importance of continued learning for schedulers and proper handling of commuter queries.
        • Discussions on MBL processes, ground commuting delays, and the need for training to address disconnects in communication.
        • Efforts to track and address commuter issues effectively are emphasized by Crew Scheduling and other team members.

        What the Committee is Working on

        1. NavBlue. The PBS Committee is seeking feedback on how they can improve their assistance to flight crews regarding bid awards and understanding results. They provided both in-person and virtual meetings for this purpose.
        2. Pairings Survey. There is a discussion about conducting a survey on pairing construction, and there is a possibility of organizing a virtual session or town hall. A meeting with management occurred June 5, 2023, with a follow-up meeting to be arranged. However, there is no update or estimated time of arrival (ETA) at the moment.
        3. Chime Communications. Flight Attendants may chat with crew scheduling via app/Microsoft Teams to reduce phone calls. Flight Attendant-initiated contact. Early stages of development, to be discussed with AS Labor Relations and AFA. Testing and implementation to occur in the next few weeks. We are working on a letter of agreement for implementation. This is still pending review. 
        4. Crew Scheduling. There was a monthly review of PowerPoint presentations that covered various aspects such as reserve utilization, detailed breakdowns, sick leave (week by week and year over year), premium, personal drops, and other relevant agenda items.
        5. Crew Planning. Similar to Crew Scheduling, there was a monthly review of PowerPoint presentations that cover subsequent month staffing, trip length distribution, Flight Attendant block hours, special initiatives (e.g., IROPs), commutability, and other relevant agenda items.
        6. ITS. Representatives from ITS joined the scheduling meeting to provide updates on NavBlue, Crew Access, internal systems, and Block 2 Block. These updates include performance reviews, data analysis, and information about future releases.

        We Want to Hear From You!

        Whether you have feedback for the Committee, concerns to share, or items you’d like brought up with management – don’t hesitate to let us know. Your Local Scheduling Committee is here to be your voice to management. You can easily open a support ticket on the AFA Alaska Online Support Center or directly contact us using the information provided on the Scheduling Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Scheduling Committee Tagged With: committee meeting

        Hotel Committee Meeting Recap – 1st Quarter 2024

        February 5, 2024 17:00

        Hotel Committee

        • On February 1, our AFA Hotel Committee Chairpersons met to discuss their ongoing program of work to protect and improve the quality of hotel accommodations and ground transportation providers for Flight Attendants.
        • The Committee met with management and representatives from the Company’s crew accommodations vendor to discuss current trends and concerns regarding layover hotels and transportation.
        • If you encounter problems or have positive feedback about hotels or transportation, please report it through CrewCare. Your feedback is crucial as it provides the Committee with essential data to support keeping high-quality hotels and push for change when conditions are unacceptable.

        On Thursday, February 1, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Cassie Dole (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich also present.

        The committee met with Crew Hotels & Administration Manager Nichole Turner, Director of Crew Planning Mike Ostler, Managing Director of Operations Staffing & Resource Management Brittany Audette, and Director of Inflight Crew Scheduling Sara Cook from management. Representatives from the Company’s crew accommodations vendor, Accommodations Plus International (API), and ALPA also participated in the meeting.

        Topics of Discussion

        The committee reviewed a number of items during the meeting with management and API.  Some items discussed include:

        • 2023 hotel and transportation year in review from API.
        • Hotel contract expirations and hotel site visit plan for 2024.
        • Discussion of the new MyCrewCare app update and what new features will be available to help crews on their layovers.
        • Enhanced CrewCare database access for Hotel Committee Chairpersons to better monitor crew compliments and complaints with our hotel and transportation providers.
        • Presentation of Alaska’s newly developed IROPS Playbook and what processes have been implemented to better address crew hotels and transportation during IROPS.

        What The Committee Is Working On

        1. Conducting hotel site visits. Visiting hotels under consideration by management and advocating for management to select the hotel that will provide the safest and most comfortable layover experience for Flight Attendants. Our Hotel Committee conducted site visits in over 28 cities in 2023 and have so far scheduled 16 cities for 2024 with more anticipated.
        2. Investigating CrewCare reports. Reviewing CrewCare reports and working to hold hotel and transportation providers accountable through management and API. Your direct feedback fixes problems, and it’s the documentation we need to support the decisions to remain where we are or to advocate for a hotel change.

        We Want to Hear From You!

        Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

        Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (AS), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

        Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Hotel Committee Tagged With: committee meeting

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        Recent Posts

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