Scheduling – Page 4

Temporary Waiver to Allow Crew Scheduling to Withhold Trips from Open Time for Assignment to Reserves at Noon

December 23, 2015 13:16

Temporary contractual waiver in order to minimize Junior Assignment

In order to minimize Junior Assignment for tomorrow, the Master Executive Council (MEC) has granted the temporary ability for Crew Scheduling to pull trips from Open Time for Christmas Eve assignment to Reserves effective immediately (approximately 12:30 PM PT at the time the waiver was granted).

Therefore Section 10.E.d [Open Time] should be temporarily interpreted as the following:

Crew Scheduling may remove sequences from OT no earlier than 2:00 12:00 PM PT for reserve assignments for the following day except as provided for in Section 7.F.1.a. [“Job Familiarization” Flights…]. Any sequence not assigned to a Reserve by 6:00 PM PT will be returned to OT. Any sequences that become available after 2:00 12:00 PM PT will be subject to the withholding provisions of 1.d., below.

Any other contractual citations that refer to the withholding of trips at 2:00 PM PT for assignment to Reserves should be temporarily interpreted as noon. Example of 10.E.1.c [Open Time]:

Crew Scheduling may withhold a sequence from OT for up to fifteen minutes (:15) when necessary to determine a Like Sequence pursuant to Section 10.R. [Reassignments] and 12.J. [Crew Scheduling Trading Errors], or a Reserve or JA assignment. This includes sequences that become available between 2:01 12:01 PM PT and 6:00 PM PT the day prior to report. If Crew Scheduling does not assign the sequence within fifteen minutes (:15) but neglects to return it to OT, a Flight Attendant may contact Crew Scheduling and request the trade/pickup on a first-come, first-served basis. If the Flight Attendant then flies the sequence, s/he will be paid one (1.0) TFP in addition to all applicable compensation.

Although the contractual time is 2 PM under the current contract, trips could be pulled at noon in the previous contract. Therefore, the MEC does not anticipate a significant impact compared to the benefit received by minimizing JA.

“Premium” Premium Open Time

Inflight management has agreed to start widely using “premium” Premium Open Time, so we are appreciative of the step in the right direction. Crew Scheduling has posted double time (2x or $$ in eMaestro), but AFA will continue to strongly advocate for the use of additional premiums in order to further minimize JA and protect the operation.

Premium pay

Any premiums are paid on flights flown and not on Minimum Pay Rules (MPRs) or Sit Pay. All TFP is credited at straight time towards your 480 TFP thresholds, Quarterly Productivity Premium (QPP) and other similar provisions. For example, a 5.0 TFP trip at 2x premium is paid at double your trip rate but still credited at 5.0 TFP towards your thresholds. It is somewhat of a flight attendant urban legend that “the trip is worth 10.0 TFP.” It is true that the trip is worth the equivalent of 10.0 TFP at straight pay, but it’s really not paid out that way.

* * *

We apologize in advance if anybody is inconvenienced by this temporary departure from the norm.

In solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Gesch, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Sandra Morrow and Stephen Couckuyt

Junior Assignment December 2015

December 22, 2015 18:00

CSKD is currently JA’ing in Seattle, Portland and Los Angeles

Crew Scheduling is currently utilizing the new Junior Assignment (JA) language in Section 9 Junior Available and Premium Open Time in order to staff flights over the next several days. AFA believes JA is currently limited to the Seattle, Portland and Los Angeles domiciles, but there are no guarantees that other domiciles will remain unaffected.

So what happened to staffing?

Going into this week management believed staffing was more than adequate. However there has been a significant spike in sick leave utilization over the past several days that exceeded staffing resources. Inflight management directed Crew Scheduling to start JA’ing in order to maintain the operation just after 10 AM Pacific Time this morning.

No “premium” (2x or greater) Premium Open Time

Despite the fact that your Negotiating Committee specifically advocated for a tiered Premium Open Time system in order to maximize flexibility for Crew Scheduling and minimize the potential for JA, management has refused to utilize Premium Open Time higher than a 1.5x premium. Why would management want to force flight attendants to fly when they are scheduled to be off duty and pay them a 2.5x premium rather than offering Premium Open Time to eager volunteers at, say, double time (2x premium or listed as $$ in eMaestro)? Or alternatively, if the Company anticipated that it was going to pay the JA premium of 2.5x, but Crew Scheduling could find an eager volunteer through Premium OT at the same premium (2.5x premium or listed as $$$ in eMaestro), wouldn’t it make sense to take the volunteer over the draftee?

We believe Inflight management has been unwilling to offer Premium Open Time any higher than the standard (1.5x premium or listed as $ in eMaestro) because they fear creating an expectation that such premiums will be routinely available around the holidays. There is a certain logic to that line of thinking, but the Master Executive Council (MEC) does not understand how avoiding setting expectations for “premium” Premium OT is better than JA’ing. The Company is going to spend more money JA’ing than if management had sweetened Premium OT to 2x premium prior to JA’ing.

JA eligibility

A flight attendant cannot be Junior Assigned on vacation or while off duty—any JA notification must occur while on duty and prior to the conclusion of the scheduled debrief period. The list is comprised of all flight attendants on duty during the JA period in question and who are legal to accept a JA. Assignments are made off that list in reverse seniority (junior) order.

A flight attendant cannot be JA’d into any day that was traded away or dropped from her/his original schedule as long as the day(s) has not been subsequently restored prior to JA. There are several other contractual provisions in Section 9 that govern JA procedures, which are too numerous to detail here. A JA list will be posted after the fact and accessible via the World of Inflight. If you believe that you were JA’d out of order, you will have the ability to review the list yourself or you can seek assistance from AFA.

JA procedures

Under the new contract, Crew Scheduling may JA up to the full calendar day prior to the trip. Unfortunately, Inflight management waited until after 10am this morning to JA, which very likely resulted in artificially inflating the seniority of those who were ultimately JA’d. You see, Crew Scheduling lost the opportunity to potentially JA anybody who returned to domicile prior to 10am this morning. If JA had been initiated earlier, many more flight attendants would have been in the JA pool.

AFA believes management waited so long because they were seeking a contractual waiver from the MEC. Management asked if the MEC would allow Reserves to be assigned earlier than provided by contract, believing this would minimize the need to JA. The MEC declined the waiver, and JA began shortly thereafter.

In our opinion, Inflight management ironically made JA worse by going more senior as a result of the wait. This is extremely unfortunate considering that AFA provided the exact same feedback and recommendations to Inflight management earlier this year. Very similar circumstances occurred during the last and only other time we have JA’d under the new contractual rules.

Trading JA and Pay

Flight Attendants may trade or give away JA assignments. Until the new JA rules are programmed into the new crew management system, flight attendants will be able to post a JA trip on the eMaestro bulletin board using a workaround: Crew Scheduling must first remove the default “PP” label code. Crew Scheduling was initially unaware of the workaround earlier in the day, but going forward they have been informed of the interim procedure. For your information, the new system is called Jeppesen Crew Tracking Enterprise (JCTE) and it is scheduled to go live later in 2016.

Suggestion: use the “Comments” field to indicate the trip is a Junior Assignment at 2.5x premium. Junior Assignments are paid at 2.5x premium for all flying (excludes Minimum Pay Rules and Sit Pay). If a JA is flown on a flight attendant paid holiday (e.g. Christmas), the total premium is 3.5x for flights flown on the holiday.

Crew Scheduling must manually process the actual trading of the trip(s) in eMaestro. It is Crew Administration’s responsibility to reconcile the JA pay with the trip, but we anticipate this will all be automated in JCTE. Until implementation of JCTE, we recommend that you submit an Activity Claim Form on the World of Inflight in order to claim the JA premium.

Recommendations so far

In summary, AFA would have preferred that Inflight management had more aggressively utilized “premium” Premium OT once management had identified a staffing need prior to the date in question. If increasing premiums did not improve staffing and management deemed it necessary to JA, that decision ideally should have been made much earlier in the morning in order to sufficiently widen the pool.

* * *

There are many moving parts to the operation at the moment, so it will likely take some time to gather all the facts and for management and AFA to debrief the holiday staffing. In the meantime if you have any questions or concerns, contact one of your local Scheduling Committee members or Local Executive Council (LEC) officers (ANC 30 | SEA 19 | PDX 39 | LAX 18 | SAN 15).

In solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Gesch, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Sandra Morrow, Stephen Couckuyt; and MEC Scheduling Committee Chairperson Jake Jones

Quality of Life Survey

October 29, 2015 17:00

Your AFA Scheduling Committee and Alaska Airlines management team have worked together since July 2015 to send out a survey asking about your flying patterns, trip preferences and quality of life. We ask that you please take the time to fill out this short survey and provide us with detailed feedback we plan to use in future discussions. We appreciate you taking time from your busy schedules to engage in our survey. The survey link is available via your Outlook email and will be open for two weeks.

In solidarity,

Your AFA Scheduling Committee

Open Time Trading Tips

October 14, 2015 09:00

What do the Open Time codes mean?

Although the actual two letter codes in eMaestro are somewhat arbitrary and could change in the successor trading system, Jeppesen Crew Tracking Enterprise (JCTE), they do have a meaning. If a day is “open” in Open Time (OT), trips with the following codes can be traded (including downtraded) without respect to legs, days, TFP, et cetera—including the codes.

If a day is “limited” in OT, that is when the codes become important. Trips with the following codes in OT can be traded (including downtraded) without respect to legs, days, TFP, etc.:

DD (direct drop to OT),
CP (coupon drop), and
TO (“open” trade).

If a day is limited in OT, a trip with any other code than those three can be traded only day for day or greater. Those codes include TX (“limited” trade), SL (sick leave), ML (medical leave), CB (Company Business), UB (Union Business) and others.

However in order to avoid confusion, AFA has requested that all the other codes to be “masked” in the Open Time group display (“Grp”) so you can focus on finding the “golden ticket” coded-trips that may be downtraded regardless of whether the day is open or limited: DD, CP, TO.

We’ve simplified it so that if a trip’s group display field is blank, the trip can be downtraded if the day of departure is open in OT; otherwise if the day of departure is limited in OT, a blank trip can be traded only day for day or greater.

Where to find the codes

The DD, CP and TO trip codes will eventually be displayed in eMaestro and/or the successor JCTE. In the meantime, you can still view the codes by logging into the World of Inflight –> My Schedule –> Open Time. The relevant codes are listed in the third column on the left under “Grp.” As mentioned above, if the field is blank that means the trip is coded something other than DD, CP or TO (e.g. TX, UB, CB, ML, SL, etc.) and the trip can be traded only day for day or greater if the day of departure is limited in OT.

Net 40 TFP

CBA §12.F.4 “A Flight Attendant has the ability to reduce her/his schedule by a net maximum of forty (40.0) TFP…as a result of drops or trades with OT each bid month.”

The net 40 TFP reduction only applies to activity in OT—not FA to FA trades/pick ups/drops.

There is no net 40 TFP calculator presently, so you will need to keep track of that yourself for now. AFA finds this extremely frustrating and is diligently working toward a solution with management.

For example, if you have a 4-day trip worth 20 TFP and you trade in OT for a 1-day trip worth 5 TFP, your net 40 TFP is now down 15 TFP to 25 TFP. If you then pick up a 2-day trip from OT worth 10 TFP then your net 40 is now up 10 TFP to 35 TFP. If you pick up a 3-day trip from a FA worth 15 TFP, your net 40 in unaffected since it only applies to trades/pick ups/drops with OT.

Open Days

On any calendar day that is “open” and not “limited,” all sequences with that day of report may be picked up, traded or dropped into OT without respect to the number of flights, the number of days and/or duty periods, TFP credit or any other parameters.

For example, if you wish to trade your 3-day trip beginning on October 4^th for a 2-day trip in OT beginning on October 17^th, as long as October 4^th is open and you are not over your net 40 TFP, you can make the trade.

Limited Days

Any sequence reporting on a calendar day that is “limited,” that sequence may be traded for another sequence with the same day of report regardless of the length of the trip.

For example, if you wish to trade your KOA OAK 3-day trip reporting on October 9^th with a turn in OT reporting on October 9^th, it would be approved provided you are not over your net 40. For further detail on how this is accomplished, click here.

The example shows how to first trade up from a 2-day to the KOA OAK 3-day and then down to a turn, but the latter part of the trade is perfectly legal by itself if the KOA OAK 3-day was already on your line.

* * *

Questions? Contact your local Scheduling Committee members.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Gesch, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Sandra Morrow and Stephen Couckuyt; and your AFA Scheduling Committee

Open Time Trip Trading Example October 2015

October 2015 Open Time Update

October 6, 2015 17:00

Not surprising there are several issues with Open Time…

It will not be surprising to most if not all of you that AFA and Alaska Airlines management are working on several issues with Open Time. The reality is that our new OT system is built into an antiquated trading program (Maestro/eMaestro) that has been dying a slow death for years and probably should have been replaced a long time ago. To make matters worse, the system can barely handle the number of users we have today. Unfortunately we’re stuck with eMaestro until the successor trading system, Jeppesen Crew Tracking Enterprise (JCTE), is implemented in late 2016.

Mitigation steps taken to prevent another crash on October 15^th for November Open Time

In order to minimize the possibility that eMaestro will crash again this coming October 15^th for November Open Time, the parties have agreed to several mitigation steps. Shortly before 2 pm Pacific Time—around 1:40 pm—eMaestro will be “bounced,” which basically means the system will be rebooted and everybody will be kicked off for approximately five minutes. Nobody is particularly happy about this, but we believe being logged out for five minutes in order to ‘clean’ the system is a minimally acceptable if it prevents the half hour crash that occurred this past month. The parties are also looking at increasing the virtual CPU allocation (i.e. processing power) and possibly the number of licenses (i.e. connections) for eMaestro.

Bidding alert: Out of Domicile trading and Seattle Open Time being moved in November for December Open Time

Starting in November for December Open Time, trading for Seattle will be moved from 2 pm PT on November 15^th to 9 am on November 16^th. This will likely greatly reduce the strain on the system by spreading out the server and connection load over two days rather than concentrating it on one. Out of domicile trading will be moved 24 hours later to the same regularly scheduled time but on November 18^th rather than the 17^th. This change will be tested for OT in November for December trading and in December for January trading at a minimum. Now that bids are open, please bid accordingly with these new dates and times in mind—AFA sincerely apologizes for any inconvenience!

Net 40 TFP Calculator

There is no net 40 TFP calculator presently, so you will need to keep track of that yourself for now. AFA finds this extremely frustrating and is diligently working toward a solution with management.

“TX” coding error

The “TX” code outlined in Section 12.F [Open Time Trial] was not programmed in the system properly. This is resulting in more “TO” trips than originally intended, which is both good and bad. On the plus side, all TO-coded trips may be downtraded based on the day of departure only even if the day is limited whereas TX-coded trips can be traded only day for day. On the negative side, all TO-coded trips count toward the Threshold Sequence Number (TSN) and therefore the closing of Open Time. Excess TO trips makes it more difficult to reopen a day once it is limited. The parties intend to have eMaestro reprogrammed with the originally agreed-upon rules.

Code visibility

The DD, CP and TO codes that count towards the TSN and that also indicate a trip may be downtraded based only on the day of departure are not currently displaying in eMaestro. This is also an oversight that is being corrected as soon as possible. In the meantime, you can still view the codes by logging into the World of Inflight –> My Schedule –> Open Time. The relevant codes are listed in the third column on the left under “Grp.” If the field is blank, that means the trip is coded something other than DD, CP or TO (e.g. TX, UB, CB, ML, SL, etc.) and the trip can be traded only day for day if the day of departure is limited in OT.

Next steps

Going forward AFA has insisted and management has agreed that we will be more intimately involved with the programming process. Additionally, AFA will test the system prior to rollout. Once we receive an update on the estimated time to implement the fixes, we will communicate those with you.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Gesch, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Sandra Morrow and Stephen Couckuyt

Temporary contractual waiver in order to minimize Junior Assignment

“Premium” Premium Open Time

Premium pay

* * *

CSKD is currently JA’ing in Seattle, Portland and Los Angeles

So what happened to staffing?

No “premium” (2x or greater) Premium Open Time

JA eligibility

JA procedures

Trading JA and Pay

Recommendations so far

* * *

What do the Open Time codes mean?

Where to find the codes

Net 40 TFP

Open Days

Limited Days

* * *

Not surprising there are several issues with Open Time…

Mitigation steps taken to prevent another crash on October 15th for November Open Time

Bidding alert: Out of Domicile trading and Seattle Open Time being moved in November for December Open Time

Net 40 TFP Calculator

“TX” coding error

Code visibility

Next steps

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Mitigation steps taken to prevent another crash on October 15^th for November Open Time