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        You are here: Home / Archives for Committees / Hotel Committee

        Hotel Committee Meeting Recap – 4th Quarter 2021

        December 10, 2021 14:00

        Hotel Committee

        • Our AFA Hotel Committee Chairpersons met on Thursday, December 9 to discuss their ongoing program of work to protect and improve the quality of Flight Attendant hotel accommodations and ground transportation providers.
        • The Committee met with representatives from management and the Company’s crew accommodations vendor to review current trends and concerns related to layover hotels and transportation.
        • More than ever, the Committee needs your help in reporting hotel and transportation concerns through CrewCare.  If issues aren’t reported through CrewCare, then management believes they don’t exist!

        On Thursday, December 9, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management.  Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Cassie Dole (SFO), Kimberly Hillebrand (LAX), and Kanani Vallot (SAN).  Also present were MEC Hotel Committee Chairperson Laura Hinojosa, MEC Hotel Committee Vice Chairperson Jodi Snow, and MEC Vice President Brian Palmer.  The committee also met with Crew Hotel Support Specialist Alyssa Umagat, Senior Crew Hotel Support Specialist Nichole Turner, Manager of Crew Hotels & Administration Ethan Coughlin, and Managing Director of Crew Planning & Resource Management Cathy Cao from management.  Representatives from the Company’s crew accommodations vendor Accommodations Plus International (API) and ALPA participated in the meeting as well.

        Topics of Discussion

        The committee reviewed a number of items both during the meeting with management and API.  Some items discussed include:

        • Review of the overall condition of the hotel industry and how the industry is recovering from the pandemic.
        • Overview of new technology options being offered by API that may improve the flow of information about hotels and ground transportation to crewmembers.  Management will be working with API to evaluate how the options could be used at Alaska.
        • Review of the Company’s utilization of hotels by city
        • Review of CrewCare reports filed (both complaints and compliments).  Compared to 2019, reports filed in 2021 are down substantially.  Management believes that this means things have improved.
        • Upcoming hotel changes in BZN, SAT, SMF, and PHX in early 2022.  Watch the Hotel Hotline for information about the changes (F/A Website > Hotel, Travel, & Station > Hotel Hotline)
        • Discussion about the holiday meal availability list that is traditionally published showing options for each layover hotel.  Management has been having challenges getting hotels to respond and some hotels are providing inconsistent information.  They are working to clarify.

        What The Committee Is Working On

        1. Conducting Hotel Site Visits.  Visiting hotels under consideration by management and advocating for management to select the hotel that will provide the safest and most comfortable layover experience for Flight Attendants.
        2. Investigating CrewCare Reports.  Reviewing CrewCare reports and working to hold hotel and transportation providers accountable through management and API.
        3. Working to Improve Unscheduled Layover Hotels.  Conducting a full review of the Company’s alternate hotel list and pushing for improvements when Flight Attendants have to stay at unscheduled layover hotels during irregular operations situations. 

        We Want to Hear From You!

        If you’ve had an unacceptable or substandard experience with a layover hotel or ground transportation provider, please report the issue!  Our AFA Hotel Committee receives a copy of every CrewCare report filed and each one is read and reviewed.  You can file a CrewCare report using the web app on your IMD home screen or by clicking here. 

        Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Hotel Committee is your voice to management.  You can find our contact information on the Hotel Committee page of the AFA Alaska website. 

        Filed Under: AFA News Now, Hotel Committee Tagged With: committee meeting

        Next Week: Committee Meetings with Management

        December 2, 2021 09:00

        Master Executive Council (MEC)

        • Several AFA committees will meet with management next week for regularly scheduled discussions of issues currently impacting Flight Attendants.
        • Each AFA Local Council/base sends a representative to committee meetings to ensure that the voices of all Flight Attendants are heard.
        • If you have concerns or items that you would like to see brought forward, please reach out to your respective Local Committee Chairperson prior to the meeting.

        Most AFA committees hold meetings with management on a regular basis as a part of their advocacy work on behalf of our Flight Attendants.  These meetings are an opportunity for our Committee Members to bring concerns and issues forward and push for improvements to our workplace.  Representing you at these meetings is your Local Committee Chairperson (sometimes another Local Committee Member or LEC Officer may fill in), who is your voice to management on matters related to the committee.

        Next week, several committee meetings are scheduled to take place with management.  They include:

        • Human Rights Committee on Monday, December 6
        • Retirement Committee on Tuesday, December 7
        • Reserve Committee on Thursday, December 9
        • Hotel Committee on Thursday, December 9
        • Inflight Service Committee on Friday, December 10

        If there are items that you would like to see any of these committees bring forward to management at their upcoming meeting, please let your Local Committee Chairperson know.  Click below for contact information.

        Human Rights Committee
        Retirement Committee
        Reserve Committee
        Hotel Committee
        Inflight Service Committee

        Filed Under: AFA News Now, Hotel Committee, Human Rights & Equity Committee, Inflight Service Committee, Master Executive Council (MEC), Reserve Committee, Retirement Committee Tagged With: committee meeting

        AFA Alaska Update – September 3, 2021

        September 3, 2021 17:00

        In This Edition

        • September 11th Unity Remembrance Pin
        • Uniform Quality Issues – Your Help Is Needed!
        • Hotel Resources & Safety Reminders
        • Personal Strategies for Approaching the Anniversary of September 11th

        September 11th Unity Remembrance Pin

        AFA International

        Our September 11th Unity Remembrance Pin was designed in solidarity with the Association of Professional Flight Attendants (APFA) to honor our heroes.  AFA and APFA members lost their lives on September 11, 2001, but Flight Attendants across the industry – whether in our unions or not – feel the significance of this day and promise alongside us to #NeverForget. We welcome all Flight Attendants across the industry to wear this pin representing the crews of all four flights and the bond we have as Flight Attendants. Wear this pin on September 11th and throughout the month of September, along with your official AFA pin. 

        How Do I Get a Pin?

        Local Councils will be distributing these pins in person starting this week.  Be on the lookout for a communication from your Local Council with more information on how pins will be distributed locally at your base.

        Questions?

        If you have any questions, please contact your Local Executive Council (LEC) Officers.


        Uniform Quality Issues – Your Help Is Needed!

        Uniform Committee

        Our Uniform Committee is continuing to advocate for improvements in uniform quality and needs your help!  Committee Members have heard your concerns loud and clear and want to continue driving change that will improve the quality of our uniforms. 

        Management and Unisync, the Company’s uniform vendor, currently have a matrix in place to “red flag” issues after hitting a threshold number of complaints. The more individual reports that are received by Unisync, the more likely a particular issue will get management’s attention.  Management is incredibly focused on this data and uses it almost exclusively to dedicate resources to making changes and resolving issues.  Our Uniform Committee is asking for your help by reporting every uniform quality issue that you have in a documented email to Unisync.

        Some progress has already been made based on response to the most recent survey and emails sent by Flight Attendants. As of July 1, 2021, the following changes have been put in place:

        • All new production of pants, skirts and dress hems will be double-stitched at the factory.*
        • All hems performed at the distribution center will be double stitched and only done in-house.*
        • Thread loop counts will be increased on all buttons for new production garments at the factory.*
        • Unisync has increased inspections performed on new garments and returns coming into the distribution center and will repair any hems or buttons to the above standard.

        * Please note that some residual stock may remain with the previous manufacturing method.

        There are still more issues to be addressed such as fabric quality and accessory/detail pieces like wings and zippers.  Please help our Uniform Committee by taking the time to email Unisync with any quality issues you are experiencing.  Contact information for Unisync can be found below or on the Uniform Subsite under “Customer Service.”  When sending an email, please describe the issue with as much detail as possible and include a photo if possible.  Please CC your Local Uniform Committee Chairperson on the email so that the Uniform Committee can track the issues as well.

        Smaller issues such as buttons falling off or hems coming out can be fixed at the Uniform Fit Center or through a tailor of your own choosing and submitted for reimbursement following the alterations guidelines; however, we ask that you still report to Unisync so the issues can be tracked and monitored.

        How To Report Issues to Unisync

        Email: alaskaservice@unisyncgroup.com
        Phone: 1-833-5-ALASKA / 1-833-525-2752
        Monday-Friday, 8 AM-6 PM Pacific time

        When emailing, please include your Local Uniform Committee Chairperson on the CC line

        Questions?

        Thank you for joining us in this process. We want all of you to be proud to wear our uniform!  If you have any further questions or concerns, please do not hesitate to contact your Local Uniform Committee. 


        Hotel Resources & Safety Reminders

        Hotel Committee

        Hotel Hotline Document

        Each month, management publishes a resource document with information about layover hotels and transportation providers.  This document, called the Hotel Hotline, is available on both the Inflight website (Hotel Travel & Station > Hotel Hotline) and in GoodReader on the IMD (ASFASupplemental > Hotel Hotline).  In the Hotel Hotline, you’ll find a wealth of information including current local face covering requirements, food & beverage options and discounts, and other amenity information for each hotel.

        Verify Your Transportation Provider

        You can find information about the designated transportation provider for your layover in your trip information in Crew Access.  The Hotel Hotline document often provides additional details including what type of vehicles the provider operates, what they look like, and how they might be marked.  To ensure your safety, it is always a good idea to know who your transportation provider is and what the vehicle that will be picking you up should look like.

        When a transportation provider arrives and indicates they are scheduled to transport your crew, ask the driver to verify the airline and flight number that they have been assigned to pick up. All drivers should have this information.  If the driver is unable to verify the flight number, call the transportation provider using the phone number listed in Crew Access or the Hotel Hotline to confirm that they have dispatched the driver.  If you are unable to get in contact with the transportation provider, call Crew Scheduling for additional verification before getting into the vehicle.

        Layover Safety

        Safety is always our primary responsibility while on the aircraft, but we should also remain focused on safety when on layovers.  Taking additional precautions and keeping personal safety at the forefront of your mind is always a best practice.  Here are a few tips:

        • If not staying at hotel, leave contact information with other crewmembers or a trusted contact if not traveling with other crew members.
        • Prop the guestroom door open with luggage while examining closets, bath, windows, under beds, and ensuring all locks are in working order—if there is an intruder, you have an opportunity to yell for help and quickly leave room.
        • Use the buddy system to ensure each crew member’s room is clear.
        • Always use chain latch/bar latch (secondary lock) while in room.  If you must open door, keep chain/bar latched.
        • Always use optical viewing port when available.
        • If anyone should request entry to room, verify with front desk that the individual has a need for access.
        • While moving about hotel (restaurant, lounge, pool area, etc.), if you feel that you are being followed or closely watched, inform the hotel front desk.  Remain at the front desk until a determination has been made concerning suspicion.
        • Leave TV on and turn volume up a little louder when leaving room.
        • During evening hours, when outside the hotel, walk in pairs—it is always a good idea to use buddy system.  Do not assume all areas are good areas to walk or jog.
        • Do not use back stairways and avoid dark areas around hotels.
        • Do not wear expensive jewelry on layover—do not be a target.

        You can find more information about layover safety in the Flight Attendant Manual (FAM), section 7.600, pages 8–11.

        Questions?

        If you have any questions, please contact your Local Hotel Committee.


        Personal Strategies for Approaching the Anniversary of September 11th

        Employee Assistance Program (EAP)/Professional Standards Committee

        As we approach the anniversary of September 11th, many of us will begin to plan how we’ll recognize this day. Anniversaries offer an opportunity to acknowledge our memories and experiences, to connect with others who share in them, and to pay tribute to our individual and collective journeys.  They can also serve as personal and professional milestones of our healing and resiliency.   For some, September 11th will be marked with private personal gestures such as observing a moment of silence, spending quiet time reflecting, or dedicating our flying to our profession.  For others, it will be marked with collective activities such as ceremonies and memorial services.

        There is no right way or better way to recognize the anniversary; but, there are some suggestions that may prove helpful as we approach the anniversary of September 11th. 

        • Observe the anniversary in a way that’s comfortable for you.  Say no to events or activities that you sense may flood you with too many feelings.  Find more gentle ways of honoring the anniversary.
        • Don’t compare yourself to how others around you appear to be dealing with the September 11th anniversary.
        • Acknowledge that we all heal at different rates, in different ways, and with different outcomes.
        • Give yourself permission and time to be affected.  Though uncomfortable, anticipate and plan for having a stress reaction as the anniversary approaches.  Trust that if you have moments of difficulty, you’ll be able to pull yourself back together.
        • Try not to isolate yourself.  Pre-plan now to be with people if you know you have this tendency.

        However you choose to structure your day this September 11th or however it just naturally unfolds, please remember that your AFA EAP Committee Members welcome being a part of it.  If you or a flying partner needs a confidential ear, please call us at (949) 470-0493 or find your Local EAP Committee contact information at afaalaska.org/eap.  Remember, we’re just a phone call away.  

        Filed Under: EAP/Professional Standards Committee, Hotel Committee, Latest News, Master Executive Council (MEC), Uniform Committee Tagged With: 2021, hotels, layovers, safety, September 11th, uniforms, Unisync

        AFA Update – April 6, 2020

        April 6, 2020 12:00

        In This Edition

        • Cancellation of April & May Recurrent Training
        • Reminders About Layover Transportation and Meals
        • Reporting Uniform Reactions
        • Voluntary Benefits Updates & Information
        • AFA EAP Support Services
        • CWA/NETT and LinkedIn Learning

        Cancellation of April & May Recurrent Training

        On Friday, management announced that they would be cancelling recurrent training (RT) for the months of April and May as a precautionary measure in the wake of the COVID-19 outbreak.    Along with the cancellation announcement, management also provided information about an FAA temporary exemption granting a two-month extension to Flight Attendants with April and May base months (as well as some Flight Attendants scheduled for RT at the end of March).  This exemption will give affected Flight Attendants an additional two grace months during which to complete RT in 2020 (e.g. a Flight Attendant whose base month is April and grace month is May will now have June and July as additional grace months this year).

        AFA representatives have requested that management remove the April cancelled classes from rosters in Crew Access as soon as possible in order to allow Flight Attendants to manage their schedules and trade and/or pick up flying if desired.  Crew Planning is also in the process of removing RT pre-planned absence from NavBlue to allow Flight Attendants who were scheduled for class in May to bid normally.  Management has indicated that they will contact Flight Attendants whose RT class has been cancelled to discuss rescheduling options but they have not yet provided AFA with specifics on what the process for rescheduling will be.

        If you have questions about the April/May recurrent training cancellations, please contact Inflight Training management directly at inflight.training@alaskaair.com.


        Reminders About Layover Transportation and Meals

        Hotel Committee

        Dedicated Crew-Only Layover Hotel Transportation

        The AFA Coronavirus (COVID-19) Update – March 19, 2020 provided information about the temporary implementation of dedicated crew-only layover hotel transportation.  Management also communicated this information in bulletin #2020-0016, issued on March 17.  As a reminder, this crew-only transportation may be either hotel-provided van that is dedicated for crewmembers only or separate contracted transportation.  Please reference your trip information in Crew Access to determine whether the hotel or a contracted vendor will be providing layover hotel transportation.  You can also find a complete list of dedicated transportation providers on the Inflight website > Hotel, Travel, & Station > Hotel News > Dedicated Transportation.

        As always, if you encounter any issues with a transportation provider, please notify your AFA Hotel Committee by filing a CrewCare report.

        Food Availability on Layovers

        At the request of AFA, management has compiled a list of food availability at each layover hotel throughout the system.  This list is updated regularly to ensure the most up-to-date information.  It can be found on the Inflight website > Hotel, Travel, & Station > Hotel News > Food Availability.

        Questions?

        Your AFA Hotel Committee is here to assist and support you in all matters related to layover hotels and transportation.  You can find contact information for your Local Hotel Committee by clicking here.


        Reporting Uniform Reactions

        Air Safety, Health, & Security Committee (ASHSC)

        With the launch of the new Unisync uniform, our AFA Air Safety, Health, & Security Committee (ASHSC) and Uniform Committee would like to offer a reminder about how to report reactions or safety concerns related to the new uniform pieces.  Management has outlined the process for reporting these concerns in a document that is housed on the uniform subsite of Alaska’s World.  You can access the document directly by clicking here (AAG sign on required).

        Questions?

        If you have questions about how to report uniform reactions or need assistance in navigating the process, please contact AFA Uniform Safety Representative Deb Wallstrom at uniform.reactions@afaalaska.org.


        Voluntary Benefits Updates & Information

        Benefits Committee

        Our AFA Benefits Committee has received information that Alaska employees who have either 401(k) through Vanguard or Alaska Credit Union loans may be eligible for modified payment arrangements.  National Group Protection (NGP) has also provided information about continuation of coverage for anyone enrolled in the NGP/CAIC supplemental benefits program who takes a leave of absence.

        Vanguard – 401(k) Loans

        • You can suspend a loan for up to 12 months
        • It can take up to two pay periods to process the suspension
        • Once the request has been processed, the 12 month suspension begins
        • You can reinstate payments earlier without penalty
        • You can also make payments during the suspension of any amount without penalty.  If you choose to do so, it will not restart your loan.
        • You will accrue interest during that time – but this is interest you pay yourself.  This may adjust your loan payment amount once your loan is reinstated.

        For assistance with Vanguard 401(k) loan suspensions, contact Vanguard Participant Services at (800) 523-1188 (available Mon-Fri, 5:30 AM to 6 PM Pacific time).  You can also reach out to Jamie Smalley with specific questions at jaime.smalley@alaskaair.com.

        Alaska Air Group Credit Union Loans 

        The Alaska Air Group Credit Union (AAGCU) is offering an emergency skip-a-payment option that may allow customers to skip to three monthly payments on certain AAGCU loans.  For more information about this program, including a link to apply, please visit the AAGCU website by clicking here.

        AFA Supplemental Benefits – National Group Protection

        National Group Protection (NGP) has provided information for those who are enrolled in the NGP/CAIC supplemental benefits program and take a Leave of Absence (LOA).  These special provisions include:

        • Coverage will continue without interruption during the LOA
        • Premiums are not due during the LOA
        • CAIC will honor claims during the LOA
        • No action is required on your part to maintain your coverage

        Complete information can be found in this document.  If you have any questions, please contact National Group at (800) 344-9016 or service@ngp-ins.com.


        AFA EAP Support Services

        Employee Assistance Program (EAP)/Professional Standards Committee

        AFA EAP has put together several resources to help Flight Attendants manage their personal mental health and wellness during the COVID-19 outbreak.  All services are available in either a telephone or online format.  For a complete list of support services being offered, schedules, and access information, please click here.

        Questions?

        Please contact your Local EAP Committee for more information or assistance.


        CWA/NETT and LinkedIn Learning

        AFA International

        As a part of CWA, AFA members are entitled to take advantage of complimentary online learning through CWA/NETT.  CWA/NETT provides you and your family with access to hundreds of online training courses through LinkedIn Learning. This might be the perfect time to brush up on existing skills or learn new ones. 

        Examples of learning titles include:

        • Zoom Meetings
        • Microsoft Collaboration
        • Microsoft Excel
        • Sharepoint

        You can get started by completing this form.  The form requires your CWA local number, which you can find on the Contact Us page of the AFA Alaska website under FAQs > Membership and Dues Questions > What’s My CWA Local Number.

        Questions?

        If you have any questions, please contact your LEC Officers.

        Filed Under: Air Safety, Health, & Security Committee (ASHSC), Benefits Committee, EAP/Professional Standards Committee, Hotel Committee, Inflight Training Committee, Latest News, Master Executive Council (MEC), Uniform Committee Tagged With: 2020, Benefits, COVID-19, CWA, EAP, hotels, layovers, novel coronavirus, recurrent training, transportation, uniform, uniform reactions

        Coronavirus (COVID-19) Update – March 19, 2020

        March 19, 2020 15:30

        In This Edition

        • Ongoing Conversations With Management
        • FAA & CDC Recommendations for Layovers
        • Crew-Only Layover Hotel Transportation
        • Tell Congress: Put Aviation Workers First
        • KCM Access Point Staffing
        • Challenges with Onboard Trash Stowage
        • Taking Control of Your Finances During a Loss of Flying
        • Telephone Support Group For Flight Attendants Under Self-Quarantine
        • COVID-19 Resources

        Ongoing Conversations With Management

        AFA and management are continuing to have active, ongoing discussions regarding a number of issues of importance to our Flight Attendants.

        Inflight Service Changes

        Yesterday, Executive Vice President and COO Gary Beck sent out an email outlining a series of reductions and changes to inflight service intended as mitigations to COVID-19.  Our AFA officers have received resounding feedback that these mitigations do not take enough action to protect our Flight Attendants from possible risks.  Discussions between AFA representatives and management to advocate for more drastic service reductions are continuing today.

        Recurrent Training

        Members of the AFA Air Safety, Health, & Security Committee (ASHSC), Inflight Training Committee, and the MEC have been engaging in conversation with management over the past week to advocate for protective measures related to recurrent training (RT) and the RT facilities.  Based on those discussions, management has taken steps to implement measures such as a pre-class briefing on COVID-19 precautions being taken, increased the frequency of training equipment sanitization, provided hand sanitizer to be used before and after touching equipment or door trainers, and provided disposable gloves to be used when conducting door and equipment drills. 

        AFA representatives have also asked management to take immediate and necessary action to discontinue PBE and CPR drills due to the high potential of exposure to respiratory droplets that are known to spread COVID-19.  Management has taken steps to request an exemption from the Federal Aviation Administration (FAA) for the requirement to complete PBE and CPR drills based on the ongoing spread of the disease.  AFA is calling upon management to immediately discontinue these drills as continuing to ask Flight Attendants to perform them is a serious safety and health risk.

        Food Availability on Layovers

        As a preventive measure to curb the spread of COVID-19, many restaurants in our layover cities are being ordered closed by local and state authorities.  Those that remain open are usually limited to take out or delivery only and are operating under limited hours.  The AFA Hotel Committee and the MEC are working with management to ensure that food options continue to remain available to Flight Attendants, ideally within the health guidance outlined by the Federal Aviation Administration (FAA) and Centers for Disease Control & Prevention (CDC) (see “FAA & CDC Recommendations for Layovers” below).  Management has been asked to compile a list of food options that remain open and available near each layover hotel and to post the list in a place easily accessible to Flight Attendants.


        FAA & CDC Recommendations for Layovers

        Air Safety, Health, & Security Committee (ASHSC)

        Last week, the Federal Aviation Administration (FAA) issued updated COVID-19 health guidance for crew members in conjunction with Centers for Disease Control & Prevention (CDC).  This guidance includes recommendations to protect Flight Attendants from exposure and reduce the risk of transmission of COVID-19.  AFA recommends that Flight Attendants follow this FAA & CDC guidance to the extent that you are able to do so.

        While On a Layover In The United States or Internationally

        • Travel as a group in private transport provided by the air carrier when traveling between the airport and hotel (note: management has started implementing this provision already; see “Crew-Only Layover Hotel Transportation” below).
          • Minimize contact with ground personnel and time in public areas while moving between the aircraft and the private transport.
          • Do not use public transportation, including when traveling between the airport and hotel.
        • Stay in your hotel room to the extent possible.
        • Minimize going out into the general population and use social distancing (maintain a distance of approximately 6 feet, if possible) whenever out in public. Avoid crowds, stores, sporting or mass entertainment events, and other situations likely to attract large numbers of people.
        • Eat in your hotel room with either room service or delivery service. If in-room dining options are not available, eat at a restaurant located in the hotel. If not available at the hotel, eat at a restaurant located close to the hotel.
        • Avoid contact with sick people.
        • Wash your hands often with soap and water for at least 20 seconds or use at least a 60% alcohol-based hand sanitizer. Use soap and water when your hands are visibly soiled.
        • Avoid touching your face.

        Crew-Only Layover Hotel Transportation

        Hotel Committee

        In response to guidance from the Federal Aviation Administration (FAA) and the Centers for Disease Control & Prevention (CDC), management will be temporarily implementing private, crew-only vans in cities where transportation had been previously provided by the hotel and the van was shared with other passengers.

        Management has instructed all transportation providers to adhere to the following criteria:

        • Vehicles must be sanitized and wiped down as much as possible prior to each pick up (seat belts and buckles, armrests, door handles, any touch points)
        • If possible, provide wipes and sanitizer in their vehicles
        • Gloves should be used if handling crew bags
        • Tipping may be limited due to risk of transfer on cash

        This change means that in cities where the hotel provides transportation directly, the hotel will either now be providing “crew only” vans or, if the hotel is unable to provide a vehicle exclusively for crew, management will be arranging for contracted transportation providers to provide this service.  Please note that with this change, company provided layover hotel transportation will be limited to crewmembers only for the foreseeable future.  Crewmembers who are planning to travel with family or other guests will need to make other arrangements for them to get to the hotel. 

        Management will be sending emails to those crews where transportation is being switched from hotel-provided to contracted transportation.  Pairings are also being updated in Crew Access if the transportation provider has changed.  Please be mindful of any emails or Crew Access notifications regarding transportation changes.

        Questions?

        If you have any questions, please contact your Local Hotel Committee.


        Tell Congress: Put Aviation Workers First

        Government Affairs Committee

        The coronavirus pandemic is decimating our aviation industry. It is a public health crisis and it is creating a financial catastrophe that dwarfs the economic cost of the Great Recession and September 11th combined.

        We’ve seen catastrophe before. We know what didn’t work before and we won’t let those things happen again. We need relief that focuses on real people. And we have a plan for that.

        Flight Attendants and other aviation workers have been on the frontlines of the coronavirus emergency from day one. Before most Americans knew what COVID-19 meant, we were calling for government action to keep it from disrupting our lives and our economy.

        Our plan is focused on keeping people on the payroll and stopping furloughs. Airlines are burning cash so quickly they will not be able to meet payroll within a few months, if not a few weeks. You will see furlough announcements that reflect this, but know this: we are working with airlines to get relief that keeps the paychecks going without furloughs.

        Washington is gearing up to save aviation. But we cannot accept another “no strings attached” government bailout for corporations and their executives that leaves Flight Attendants and aviation workers behind. This time it will be a RELIEF package focused on workers first with no stock buybacks or dividends and no executive bonuses.

        Send a letter to your members of Congress to demand that any public relief plan be a People First plan with legally-binding rules, including (but not limited to):

        1. Paycheck continuation without furloughs/layoffs
        2. No stock buybacks
        3. No executive bonuses
        4. No dividends
        5. No breaking contract

        >> Click here to take action now <<

        Amplify Your Message with a Call

        Call your Member of Congress and Senators now and tell them to support our position on a People First relief package for aviation.

        SENATE: 855-973-4213

        HOUSE: 877-782-8274

        Read more about our plan in this article >


        KCM Access Point Staffing

        Air Safety, Health, & Security Committee (ASHSC)

        Due to the rapid changes caused by the novel coronavirus (COVID-19), the Transportation Security Administration (TSA) is directing Federal Security Directors to implement measures to maintain continuity of business. These measures could include some changes to the operation of Known Crewmember Program (KCM) access point locations. Crewmembers should expect periodic closures of KCM access points without notice. If KCM access points are closed, the TSA will accommodate crewmembers at TSA PreCheck™ locations where available or at standard passenger screening lanes. The TSA is taking measured steps and following CDC recommended guidance to preserve the health and safety of Transportation Security Officers

        More Information

        Please check the Known Crewmember website for more information and updates.


        Challenges with Onboard Trash Stowage

        Inflight Service Committee

        Our AFA Inflight Service Committee and Air Safety, Health, & Security Committee (ASHSC) have been working to advance AFA’s request to discontinue any onboard sorting of trash in the wake of COVID-19.  Many Flight Attendants have attempted to collect trash without employing the usual sorting process that would be used for onboard recycling and have come up against numerous challenges based on the lack of adequate trash space.  This has become especially challenging on double catered flights, flights in the Florida and Hawaii markets, and flights on A319 and certain A320 aircraft.

        These concerns have been brought forward to the onboard food and beverage department, which is part of marketing.  Management is reviewing possible solutions to mitigate the lack of appropriate trash space.  AFA is continuing to stress the importance of providing adequate space for trash over discretionary provisions such as inflight entertaining tablets.  This comes down to safety—the company’s catering procedures should never be prioritized over providing adequate space for Flight Attendants to contain trash in a regulatory-complaint manner.

        Have You Experienced Inadequate Trash Stowage Space?

        If you are on a flight where you have inadequate trash stowage space, AFA highly encourages every Flight Attendant on the crew to file an Aviation Safety Action (ASAP) report using ReportIt!.  More information about ASAP, including a link to file a report, can be found here.


        Taking Control of Your Finances During a Loss of Flying

        Employee Assistance Program (EAP)/Professional Standards Committee

        It is prudent for all Flight Attendants to assess their personal financial positions in anticipation of income reductions.  While every Flight Attendant’s situation will vary, below are some general considerations that can help you begin strategizing how best to weather the financial impact of flying cutbacks on your household.

        Assess Your Financial Status

        • Prepare a household budget and cut any non-essential items.
        • Prepare a list of all creditors and a contact person.  Make minimum payments.
        • Place your money in a bank in which you have no debt.
        • Attempt to secure a loan early, so you will have a cash flow.
        • Assess your tax situation.  You may be owed a refund or need to file an extension.
        • Be proactive.  Assess your credit card debt.  Look into a temporary reduction or abatement in payments.

        Contact Your Creditors

        You must communicate with your creditors before any payments become delinquent, and the sooner the better.  You can negotiate a lower repayment schedule before you run out of money.  Be professional, but assertive.  Creditors are easier to work with if they know ahead of time that there’s a problem.  Also, it shows ‘good faith’ that you are concerned about your debts and intend to pay.

        The goal is to make the amount of money you’ve saved last as long as possible.  Pay what you can on a regular basis, even if it is less than expected.  Partial payments may keep collection agents away.  Follow-up all telephone conversations with a letter and keep documentation.  Even in the worst-case scenario, it takes a long time for collections, repossessions and evictions to occur.  Contact credit counselors who can help you sort out your financial affairs.  Be sure to remember to contact the creditors that are automatically payroll deducted.

        Even if you can’t pay creditors the amount they want, make your best effort to pay something regularly.  This holds arrears as low as possible and lets the creditor know that you are doing all you can.  Partial payment may keep your account from being turned over to a collection agency.

        Put your payments in order of importance: this will help you pay first things first when money is short.  Generally, your most important payment will be the mortgage or rent payment, followed by utilities, health insurance and car payments.

        And after the initial contact, it’s important that you keep in contact with creditors – every two weeks or so.  This reassures the creditor, shows a responsible attitude toward your obligation and may keep the creditor from ‘hounding’ you.

        Prepare a Household Budget

        A budget helps you see where you spend your money and where you can save.  Your budgeted expenses should include:

        • Fixed expenses, including: mortgage, rent, taxes, insurance, loans, installment payments, credit card payments and any other monthly payments.
        • Monthly expenses, including: food, gas, repairs, dues, recreation, prescriptions.
        • Future expenses, including: income/property tax and any other outstanding debts.

        Your budgeted income should include:

        • Any remaining income
        • State disability insurance benefits
        • Workers’ compensation checks
        • Savings
        • Social Security
        • Unemployment compensation
        • Other pension funds

        Your assets may include:

        • Cash value of insurance policies
        • Equity in your home
        • Prepaid burial or funeral policy
        • Resale value of vehicles (including boats and snowmobiles)

        Now you are ready to adjust your expenses, negotiate with creditors and use assets in the most effective way possible.

        Questions?

        Contact your Local Employee Assistance Program (EAP)/Professional Standards Committee or call (949) 470-0493.


        Telephone Support Group For Flight Attendants Under Self-Quarantine

        Employee Assistance Program (EAP)/Professional Standards Committee

        In order to provide additional support to those Flight Attendants who are under self-quarantine, AFA International EAP is sponsoring a bi-weekly telephonic support group meeting.  The meetings are facilitated by a confidential mental health professional.

        Calls started on Tuesday, March 17 and are scheduled Tuesdays at 12 PM PDT (March 17, 24, 31, April 7, 14) and Sundays at 5 PM PDT (March 22, 29, April 5, 12).  Each call will last one hour and can support up to 100 Flight Attendant participants.

        Call-In Number

        (855) 544-2320 or (401) 648-9218

        If outside the U.S., follow the directions here.


        COVID-19 Resources

        • AFA International Coronavirus Outbreak (COVID-19) page
        • Alaska Air Group Coronavirus (COVID-19) subsite (AAG Sign-On Required)
        • Centers for Disease Control & Prevention (CDC) Coronavirus (COVID-19) subsite

        Filed Under: Air Safety, Health, & Security Committee (ASHSC), EAP/Professional Standards Committee, Government Affairs Committee, Hotel Committee, Inflight Service Committee, Inflight Training Committee, Latest News, Master Executive Council (MEC) Tagged With: 2020, CDC, Congress, COVID-19, FAA, KCM, novel coronavirus, transportation

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        Latest News

        • We Will Never Forget – September 11, 2001
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        September 10, 2025

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        Pre-Merger Alaska MEC Committee Interviews—October 2025

        September 5, 2025

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        Merged MEC Committee Chairperson Interviews—October 2025

        September 5, 2025

        This message is for both pre-merger Alaska and Hawaiian Flight Attendants The integration of our Master Executive Councils (MECs) is progressing steadily. Our first group of committees successfully merged on June 1, and we are now planning for another group of committees to merge on November 1. As part of the committee merging process, our […]

        Recent Posts

        • We Will Never Forget – September 11, 2001
        • Vacation Survey Now Open
        • SEA Domicile Negotiations – September 2025
        • AFA News in Review – September 5, 2025
        • Pre-Merger Alaska MEC Committee Interviews—October 2025
        • Merged MEC Committee Chairperson Interviews—October 2025
        • Council 39 September 2025 Update 
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        • Scheduling Committee Meeting Recap – August 2025
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