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Open Time Trial Update May 2016

[Note: This is a longer communication containing a lot of information, so you might want to read this when you have a decent amount of time set aside.]

Beyond frustrated with Open Time

Your AFA Alaska Master Executive Council (MEC) understands that our Members are beyond frustrated with Open Time. Please know that we are doing everything possible to ensure Alaska Airlines management (1) implements the language of the new Open Time system in the way it was negotiated, and (2) that Flight Attendants can access Open Time without it slowing/”hiccupping”/freezing/crashing/etc.

Speaking of Open Time slowing/hiccupping/freezing/crashing/et cetera…

Speaking of Open Time slowing/”hiccupping”/freezing/crashing/et cetera, the login issues are not directly related to the new Open Time system of trading. The reality is that no matter which Open Time rules are being used (old vs. new), Maestro/eMaestro has been on its last legs for far too long. Ideally Maestro/eMaestro should have been replaced years ago. The system is designed to handle around 500 connections at any given time (including Crew Scheduling, administrative access, reports, etc.). When everybody is trying to log on at the same time when Open Time opens, the system almost always slows down—or worse.

What can be done about the connections? The MEC and management previously agreed to more widely stagger the opening of trading. This was done in order to spread out the number of users attempting to access Maestro/eMaestro at any given time and therefore reduce the load on the system. See AFA Alaska’s New Temporary FA to FA and Open Time Trading Schedule update from November 17, 2015, for more information. Realistically, nothing more can be done to speed up Maestro/eMaestro, so in the short term we’re stuck dealing with a slow system.

Jeppesen Crew Tracking Enterprise (JCTE)

However, the Company is set to roll out the new crew management system called Jeppesen Crew Tracking Enterprise (JCTE) this coming September 30th. Management has advised the MEC that JCTE will be able to handle many more users than Maestro/eMaestro. You have already heard about JCTE recently from Inflight Crew Scheduling management. Your MEC hopes JCTE delivers as much as has been promised!

Start of the Open Time trial has become a “rolling delay”

The MEC and management agreed the trial period of twelve months from “initial implementation” referenced in Collective Bargaining Agreement (CBA) §12.F.10 [Exchange of Sequences: Open Time Trial: Trial Period] should begin when the system is fully functional. During negotiations, the trial was estimated to begin around August 2015, which is reflected in CBA Letter of Agreement 6 [Contract Implementation Schedule].

As a result of all the programming challenges associated with the new Open Time system, the start of the Open Time trial has become an unforeseen “rolling delay.” In our previous Open Time Trial update dated January 15, 2016, AFA Alaska communicated, “Based on the latest estimates, we are anticipating the Open Time trial to officially begin in the next month or so.” That estimate has proven to be too optimistic by several months.

Incorrect Open Time programming

The MEC is extremely disappointed that the new Open Time has been programmed incorrectly. The new Open Time has suffered from major programming glitches that were corrected as recently as just a few months ago. In fact, Open Time was initially programmed incorrectly with more favorable trading rules than negotiated. OT was left to run for several months with the more favorable rules starting last autumn, and then the system was reprogrammed with the negotiated trading rules a few months back.

Open Time still has one minor bug related to multiple trades even up to the present day. The MEC finds this completely unacceptable. We are pushing for management to install a programming patch that would fix the bug as soon as possible.

Programming limitations for Maestro/eMaestro and JCTE

Unfortunately, due to the complexities of programming and resource limitations, no additional changes beyond that possible patch can be made to Maestro/eMaestro. The MEC also knows that all the OT codes (TO, DD, CP and TX) are confusing to many and ideally we would like to condense all the codes into only two categories. However, any programming change requests made to the new system JCTE will not go live until February 2017 at the earliest—or later.

Open Time trial officially begins this month (May)

At this point, the MEC is not willing to wait any longer for conditions to improve prior to commencing the trial. Consequently, the Open Time trial will officially begin this month (May), and the MEC will be sending out monthly surveys regarding your opinion of the trial. The first round of surveys will be sent out very soon.

The MEC will review the survey results on a monthly basis for at least three to four months prior to determining a course of action.

 

Based on membership feedback the MEC will make a determination on the future of Open Time:

  • If the MEC determines to go “back to book,” reverting to the former Open Time system could take approximately one year. This is because the new JCTE crew management system would need to be reprogrammed with the rules for the former OT system. (It is currently being programmed with the new OT rules.)
  • If we do go “back to book,” AFA will start negotiating a new system as outlined in CBA 12.F.9 [Exchange of Sequences: Open Time Trial: Cancellation of Open Time Trial]. Implementation of a replacement OT system would likely take a minimum of nine months after reaching an agreement with management.

Other factors contributing to your frustration

The MEC and Scheduling Committee understand there are several other factors contributing to your frustration. We have heard you loud and clear that all the codes and the trading rules are confusing. In the short term, AFA Alaska is working on a “cheat sheet,” Open Time Trading with the Codes, to help you understand the codes and trading rules. In the long term, the MEC is advocating for combining all the codes into two categories as soon as can be programmed into JCTE.

Schedule flexibility is also negatively impacted by extremely high line averages in all domiciles. There are fewer Reserves on a comparative basis than in the past, and those Reserves are being highly utilized. Premium OT is being offered nearly every day. From the MEC’s perspective, Inflight appears obviously understaffed. Management has agreed to hire at least one more class this year in order to bring down the line averages, but that will take time.

Finally, the MEC has received a lot of feedback recently regarding dissatisfaction with the pairings; so stay tuned for more communication from us on that subject!

* * *

If you have any questions or concerns, contact your local officers (LEC officers: ANC 30 | SEA 19 | PDX 39 | LAX 18 | SAN 15) or Scheduling Committee members (local Scheduling Committee: ANC 30 | SEA 19 | PDX 39 | LAX 18 | SAN 15).

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Sandra Morrow, Stephen Couckuyt; LEC Presidents-elect Tim Green, Brice McGee; and MEC Scheduling Committee Chairperson Jake Jones

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AFA Alaska System Board of Adjustment Interviews

The Master Executive Council (MEC) will be conducting interviews for one (1) member to serve on the AFA System Board of Adjustment.

Scope

Members are to serve on the System Board of Adjustment for the purpose of arbitrating any disputes or grievances that may arise under the terms of the Agreement between Alaska Airlines and its Flight Attendants.

Policy/Responsibilities

  • There shall be two members selected by the MEC from active members in good standing to represent the Association.  Members will be selected at-large without regard to Local Council or domicile.
  • Any person seeking a position as a System Board of Adjustment Member must submit a resume.  Candidates must interview with the MEC.
  • System Board Members shall be selected for a two (2) year appointment period in accordance with the AFA Constitution and Bylaws.  Appointments will be reviewed in January of each even numbered year.  Selection shall be made, insofar as possible, to ensure that both members will not be new at the same time.
  • The System Board Members will act in the best interest of the membership and the Association and will be consistent with the Agreement between the Flight Attendants and Alaska Airlines.
  • The MEC President shall have the ability, in the event of an emergency, to appoint a qualified member in good standing to fill an ad hoc position on the Board, should the alternate not be available.
  • The MEC on an ad hoc basis, by majority vote, may appoint an expert as a substitute for one member of the System Board of Adjustment.

Qualifications

  • Willingness to attend the requisite grievance training(s)
  • In depth knowledge of the contract
  • Understanding of the principles of just cause
  • Adherence to Grievance Committee policies, procedures, and standards of ethical conduct
  • Ability to maintain confidentiality of sensitive and personal information
  • Maintenance of member-in-good-standing status
  • Ability to remain in good standing with the company
  • Ability to analyze written data and information with high attention to detail
  • Strong written and communication skills
  • Strong computer skills

Expressing Interest and Interviewing Schedule

Interviews will be conducted during the June MEC meeting on Tuesday, June 28 at the AFA Alaska MEC office in Seattle.

To express interest for the position, please submit a declaration of interest and resume to MEC Secretary-Treasurer Yvette Satterlee at yvette.satterlee@afaalaska.org no later than 5 PM Pacific Time on Monday, June 20, 2016.  Yvette will be able to provide additional information regarding transportation and booking of flights if necessary.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Sandra Morrow, Stephen Couckuyt; LEC Presidents-Elect Timothy Green and Brice McGee; MEC Grievance Chairperson Jennifer Wise-MacColl and MEC Grievance Representative Stephanie Adams
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URGENT: Take Action Now to #DenyNAI

Norwegian Air International (NAI), a subsidiary of a Norwegian airline, has headquartered its operations in Ireland to take advantage of lower labor and regulatory standards. This runs counter to U.S. law and the U.S.-EU Air Transport Agreement. NAI’s business plan has called for hiring pilots and Flight Attendants under individual contracts that run $18,000 a year for Flight Attendants or utilize pilots based in Asia to fly between Europe and the United States without serving Ireland.

Despite calls from AFA, ALPA, and other U.S., and European labor groups, U.S. and European passenger carriers, and more than 200 bipartisan members of Congress, the DOT announced Friday, April 15 that it will tentatively approve NAI’s application for a foreign air carrier permit. AFA has already voiced our strong opposition to this decision.

Help stop this by participating in our call to action today!

The NAI scheme threatens our career and the future of the U.S. aviation industry. A flags-of-convenience model in the U.S. shipping industry has already forced U.S. companies out of the market and lost more than 97,000 jobs. Should NAI be allowed to operate into the U.S., we are potentially looking at a similar result for Flight Attendant jobs.

TAKE ACTION NOW!  Register your objection to the DOT ruling to allow Norwegian Air International to operate on an Irish certificate and trample labor standards in the U.S. and E.U.

We need each and every Flight Attendant and the traveling public to take the following actions. We only have a few weeks to stop this threat to our jobs!

  1. Fill out the form to register your objection to NAI with the DOT. The deadline is May 6, 2016.
  2. Call your Representatives and tell them to support HR 5090. Find your Representative at house.gov and call their D.C. and home offices.

“I am a Flight Attendant and constituent. I am urging you to co-sponsor H.R. 5090, to enforce the high labor standards negotiated in the E.U./U.S. Open Skies agreement. And, I urge you to also sign on to the Collins/Garamendi letter to Secretary Foxx to deny the NAI foreign air carrier permit. We can’t let U.S. aviation be destroyed like U.S. shipping. This is about my job, our nation’s economy and our safety and security.”

  1. Join the picket line in front of the White House on May 12 to show our unity and strength in opposition to the recent tentative approval of NAI.

WHAT: Airline Workers Mobilize to #DenyNAI

WHEN: Thursday, May 12 at 12:00pm ET

WHERE: 1601 Pennsylvania Avenue NW, Washington, DC 20050

WHO:

  • Association of Flight Attendants-CWA (AFA)
  • Air Line Pilots Association (ALPA)
  • International Association of Machinists and Aerospace Workers (IAM)
  • Transport Workers Union of America (TWU)
  • The Transportation Trades Department, AFL-CIO (TTD)

 

Don’t delay—take action now!

 

In solidarity,

 

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Sandra Morrow, Stephen Couckuyt; LEC Presidents-elect Tim Green, Brice McGee; and MEC Government Affairs Committee Chairperson Bev Bullock

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Introducing Your MEC Inflight Service Committee Chairperson

Your Master Executive Council (MEC) conducted interviews this week for the position of MEC Inflight Service Committee Chairperson.  We would like to thank the eight candidates who expressed a willingness to serve and interviewed for the position.  After thorough consideration, the MEC has appointed Stephanie Garnett to the position.

Stephanie is a Seattle-based flight attendant and she has just completed her 17th year with Alaska Airlines.  Previously she was a stewardess for Pan American.

Stephanie is a graduate of Washington State University with a degree in mathematics.  She has been a member of the Inflight Service Committee in Seattle for about 10 years and has also served on the Air Safety, Health, and Security Committee in Seattle for the last 4 years.

As a part her committee work, Stephanie has had the opportunity to work on some interesting projects including creating the packing for the universal juice drawer, working on the universal aisle cart packing and most recently researching the Space Bins.  She is also a SOAR award winner.

Stephanie has been married to her husband Dan for almost 45 years.  They have two sons who are married and have given them five grandchildren.  Dan and Stephanie have recently adopted 2 kittens to fill their empty nest.

In her role as MEC Inflight Service Committee Chairperson, Stephanie will work closely with the Local Inflight Service Committee Chairpersons and inflight management to represent and advocate for Flight Attendants in all areas related to onboard sales and service.  Her term of appointment is concurrent with the term of the MEC Officers and she reports directly to the MEC.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Sandra Morrow and Stephen Couckuyt

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Maestro/eMaestro Crew Management System Outage Update – March 31, 2016 @ 1:15 PM PT

AFA Alaska just received an update that Maestro/eMaestro was restored and with no apparent data loss. That means all trading activity was unaffected—no need to check your line if you made trades this morning.

Crew Scheduling (CSKD) is still extremely busy recovering the operation, so we ask that you limit non-essential contact with CSKD for the next several hours.

 

In solidarity,

 

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Sandra Morrow, Stephen Couckuyt; and MEC Scheduling Committee Chairperson Jake Jones

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