AFA Alaska + Hawaiian

Representing the Flight Attendants of Alaska + Hawaiian

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Order of Reserve Assignment Grievance Granted

Management granted Grievance No. 36-99-2-4-16: Violation of CBA §11.E.9 Order of Reserve Assignment. AFA filed this grievance earlier this year because Crew Scheduling called a Reserve and didn’t wait 15 minutes for the Reserve to return the call. Crew Scheduling then proceeded to assign the next Reserve on the Low Time First Assigned (LTFA) list to the trip that the first Reserve should have received, but management was disputing whether additional pay was due for the second Reserve.

CBA §11.E.9. [Reserve: Order of Assignment]:

Crew Scheduling will assign Reserves in LTFA order as modified by LTFA preferences or reverse seniority order for Lineholder opt-out; if a Reserve is otherwise assigned out of order for any other reason, s/he will receive one and one-half times (1.5x) the trip rate for all TFP flown or credited, or for APSB of which one-half times (0.5x) will be paid above guarantee.

Since the grievance was granted, Crew Scheduling is required to wait a full 15 minutes for a Reserve to call back for an assignment. If Crew Scheduling moves to the next Reserve prior to the 15 minutes expiring, and if the first Reserve calls back during that time, then the second Reserve called and assigned is entitled to 1.5x pay for all TFP flown or credited in that pairing; 0.5x pay will be paid above guarantee.

If you think you have been assigned a trip out of order under these circumstances, take screen shots of the LTFA list, then contact your local Reserve Committee chairperson if you have any challenges with receiving the additional contractual compensation.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee; MEC Grievance Committee Chairperson Jennifer Wise MacColl, MEC Grievance Committee Representative Stephanie Adams; and MEC Reserve Committee Chairperson Jarod McNeill

MEC Grievance Committee Chairperson Interviews

The MEC would like to thank Jennifer Wise MacColl for her work as MEC Grievance Committee Chairperson over the past several years.  In her role, Jennifer has been a fierce advocate for Flight Attendants in numerous contractual and discipline cases. Jennifer will continue her AFA work as a member of the Joint Negotiating Committee (JNC) pending the planned acquisition of Virgin America by Alaska Airlines.

Background

The MEC Grievance Committee Chairperson is responsible for leading the committee’s effort to advocate for Flight Attendants in contractual and disciplinary cases.  The Chairperson also serves as a resource to Local Grievance Committees in all aspects relating to grievance and contractual enforcement matters.

Additional Information from The MEC Policy Manual

1. SCOPE

a. The Grievance Committee will have as its primary objective the protection of all Flight Attendants against arbitrary and unjust disciplinary action.

b. The Grievance Committee shall uphold the current agreement, MEC policy and the AFA-CWA Constitution and Bylaws.

c. The Grievance Committee shall act to secure the fastest possible procedures for all Flight Attendants in the arbitration of their grievances for disciplinary action.

d. The Grievance Committee shall follow the direction of the Grievance Screening Panel.

2. POLICY/RESPONSIBILITIES

a. The MEC Grievance Committee shall consist of the MEC Chairperson and the Local Grievance Committee Chairperson from each council. The MEC may also appoint MEC Vice Chairpersons and MEC Grievance Representatives to the MEC Grievance Committee on an as needed basis.

b. The committee will assist AFA-CWA attorneys in the preparation of all ALA Flight Attendant grievances.

c. Proposed settlements of disputes between the Union and the Company shall be presented to the MEC President.

d. Priority at the System Board shall be given to Flight Attendants who have been terminated by the Company. Issues of sufficient importance to the collective interest can be scheduled ahead of termination grievances with the MEC President’s concurrence.

e. If any dispute arises regarding the merits of a contract grievance, the MEC will have the authority to terminate or continue the grievance process.

f. Grievant will be advised, via Certified Mail, of any Grievance Screening Panel determination.

g. The MEC Chairperson shall:

(i)  Serve as a member of the Grievance Screening Panel

(ii)  Attend all discussions of contract items at all regularly scheduled MEC meetings.

(iii) Compose informational and educational articles of interest to the membership and provide them to the MEC Communications Chairperson to be included in MEC communications and posted to the MEC website. This will include the minutes of all Alternate Dispute Resolution (ADR) meeting minutes.

Qualifications

  • Previous Union grievance or equivalent labor relations experience required
  • Understanding of the principles of just cause
  • In-depth knowledge of the collective bargaining agreement (CBA)
  • Ability to attend meetings as required, including being present in Seattle at least four days per week
  • Ability to attend AFA International and other required training as needed
  • Adherence to Grievance Committee policies, procedures, and standards of ethical conduct
  • Strong computer skills. Excellent working knowledge of Google email and Microsoft Office. Knowledge of osTicket platform helpful.
  • Strong written and verbal communication skills. Ability to write communications, respond professionally to internal and external e-mail, prepare reports, and take meeting minutes. Ability to pay close attention to detail.
  • Ability to prioritize responsibilities and perform multiple tasks simultaneously
  • Ability to meet deadlines and follow up on assigned tasks
  • Ability to maintain confidentiality of sensitive and personal information

Duties

  • Enforce the contract
  • File grievances and maintain the master grievance log
  • Collect evidence, solicit documentation, and maintain complete records.
  • Ensure that time limits are met for filing
  • Represent AFA in alternate dispute resolution (ADR) meetings, grievance hearings, System Board hearings, and other meetings with management.
  • Assist Union attorneys in preparing grievances for System Board
  • Review material, handle correspondence, and keep the Local Grievance Committees well informed of current grievance developments
  • Communicate regularly with the membership about decisions on grievances; explain ramifications of results
  • Write grievance articles for membership communications upon request of the MEC Communications Committee
  • Prepare and send a monthly committee report to the MEC

Time Commitment and Flight Pay Loss Reimbursement

  • This position is budgeted for 100 TFP of Flight Pay Loss (FPL) per month
  • Time commitment is approximately four days per week in the MEC Office in Seattle with additional work completed remotely or in the office as necessary

Working Relationships

With The Local Grievance Committees

Constant interaction with the Local Grievance Committee Chairpersons and Local Grievance Committee Members.

With The Master Executive Council (MEC)

This position reports to the Master Executive Council. The MEC executive sponsor for the committee is the MEC President.

With The MEC Grievance Committee

Frequent interaction with the MEC Grievance Committee.  This position directs the work of the MEC Grievance Representative(s).

With Management

Constant interaction with inflight management, particularly the Director of Labor Relations, Manager of Inflight Work Performance, and Inflight Performance Supervisors

With AFA International

Frequent interaction with AFA staff attorneys and AFA legal department

Expressing Interest and Interview Scheduling

  • The MEC will hold interviews during the September MEC meeting on Wednesday, September 28 or Thursday, September 29, 2016.  Bid around the interview date or plan to arrange your schedule accordingly to accommodate.
  • Submit a declaration of interest and resume to MEC Secretary-Treasurer Yvette Satterlee at yvette.satterlee@afaalaska.org no later than 5 PM Pacific Time on Friday, September 16, 2016. Yvette will contact qualified candidates to schedule a specific interview time.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

 

Alaska Airlines-Virgin America Merger Update: July 28, 2016

Initial Meeting Between AFA Joint Negotiating Committee and TWU Negotiating Committee

Members of your Joint Negotiating Committee (JNC) joined the Transport Workers Union (TWU) Virgin America Negotiating Committee for a casual dinnertime “meet and greet” on Tuesday night in Burlingame, California. The JNC members present were MEC President Jeffrey Peterson, Jen Wise MacColl and Lindsey Steele. Council 18 LAX President Tim Green accompanied the JNC as an additional representative of the MEC. Tim participated because he is LEC president of the only Alaska Airlines Flight Attendant domicile that overlaps with Virgin America’s operation: Los Angeles. The entire MEC did not attend because we believe it was best to keep the number of participants limited for this first unofficial meeting. However, the full MEC very much looks forward to additional opportunities to get to know the Virgin America Inflight Team Mates (ITMs) in the future.

The TWU Virgin America (VX) Negotiating Committee was negotiating in San Francisco this week as they continue their efforts to reach a first contract. The TWU VX Negotiating Committee is TWU International Vice President Thom McDaniel, Negotiating Team Members Armando Fierros, Aladrian Hillmon, Daniel “DJ” Martinez, Jansen Nichols, Danielle Pappert, Jeremy Schoggins and Didi Sindelar. The JNC and Tim found their team to be professional, intelligent and committed. They also very much appreciated their willingness to meet up after a long day of negotiations with Virgin American management! There is nothing else significant to report from this informal dinnertime meeting except to say that the parties used the occasion to get better acquainted.

Recap of merger-related information so far

The MEC and JNC have heard frustration from the membership that there is not enough information about the acquisition of Virgin America by Alaska Air Group and the intent to merge Alaska Airlines and Virgin America under a single operating certificate (“the merger”). In case you missed any of the several previous membership releases about the merger, you can find them archived here: http://afaalaska.org/merger. Keep in mind the merger is still very much in the extremely early stages, so there are few developments at this time.

>>> Click here for all archived merger-related information. <<<

Following the merger announcement in early April, we have selected our Merger Representatives for seniority integration and our Joint Negotiating Committee for joint contract negotiations in addition to following the other provisions in Section X [Merger Policy…] of the AFA Constitution & Bylaws. Consequently, AFA is very well positioned to move forward with the process as soon as all parties (AFA, TWU, Alaska Airlines management and Virgin America management) are willing and able to do so. However, there is not likely to be any further progress until the transaction receives official regulatory approval, which is expected in late September or early October. In the meantime, keep up the good work in welcoming our soon-to-be brothers and sisters at Virgin America by striking up a conversation if the opportunity presents itself.

Merger Rumors

There have been no formal discussions about what joint contract negotiations would look like. TWU VX has not yet achieved a first contract, so any details about joint contractual provisions would be pure speculation and are almost certainly rumor. AFA is committed to being transparent with you about any merger developments.

* * *

If you have any questions at this time, contact your LEC president.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

Your JNC – MEC President Jeffrey Peterson, Jennifer Wise MacColl, Lindsey Steele and AFA Senior Staff Negotiator Paula Mastrangelo

Your Merger Representatives – Sandra Morrow and Marie Maxwell

Introducing Your MEC Government Affairs Committee Chairperson

Your Master Executive Council (MEC) conducted interviews last week for the position of MEC Government Affairs Committee Chairperson.  We would like to thank the candidates who expressed a willingness to serve and interviewed for the position.  After thorough consideration, the MEC has appointed Krystle Cook to the position.

Krystle’s career with Alaska began in February 2007 in Anchorage.  It was here she called home for seven years.  Three of those years she was extremely active volunteering her time on various committees.  In 2014, Krystle made the move and transferred, back home, to the greater Seattle area and was appointed the SEA Local Government Affairs Chairperson.

Together with AFA activists, she has worked tirelessly to prevent knives from being allowed in the cabin of our aircrafts, lobbied to stop voice calls by passengers in flight, and is pushing members of Congress to enact 10-hour minimum rest rules and a fatigue risk management plan for all Flight Attendants.

She is the first and only representative of the Association of Flight Attendants to sit on two different young worker committees.  Krystle is the AFA Lead Activist for the CWA Next Generation Program and a committee member of the AFL-CIO Young Worker Advisory Council.  Both of these committees focus on issues that are directly affecting workers under the age of 36.  These committees focus on issues such as student debt, economic struggles, racial injustices, and leadership development and trainings.

Krystle says, “”I am beyond honored to continue to fight for Alaska flight attendants, and all AFA members, as well as working people across the country.  My passion for social and economic justice will be a driving force in ensuring we have the safest and best work environment possible.”

In her role as MEC Government Affairs Committee Chairperson, Krystle will work closely with the Local Government Affairs Committee Chairpersons and the AFA International Government Affairs department to represent and advocate for Flight Attendants.  Her term of appointment is concurrent with the term of the MEC Officers and she reports directly to the MEC

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

Open Time Trial Cancellation

The Master Executive Council (MEC) has surveyed Flight Attendants’ satisfaction with Open Time for several months (May, June and July), and it is very clear from the survey results that the new system is strongly disfavored. (See “Open Time Trial Survey Results – July 2016” for the latest results.) In our opinion, dissatisfaction with Open Time has been made worse by the disappointing programming challenges leading up to full implementation of the new system combined with the continuing connectivity problems in eMaestro.

Consequently, the MEC has notified management that we are cancelling the Open Time Trial pursuant to CBA §12.F.9 [Exchange of Sequences: Open Time Trial: Cancellation of Open Time Trial].

As outlined in §12.F.9.a., Open Time will revert “back to book,” which was the system in place in the 2006-2010 contract as modified by the “Withholding Open Time” arbitration award (AFA No. 6-99-2-18-11 [“Withholding Open Time”]). The roll back will occur when Jeppesen is able to program the new Jeppesen Crew Tracking Enterprise (JCTE) Crew Exchange with the old Open Time trading rules.

Management’s estimate for going “back to book” is sometime between February and July 2017. We are anticipating a specific estimate from management in the near future. In the meantime, Open Time trading will remain under the new system.

Based on overwhelming feedback from the members, the MEC is requesting that we begin negotiations on a successor Open Time system as soon as possible. Negotiations will proceed with your current Negotiating Committee: MEC President Jeffrey Peterson, Kristy Stratton, Lisa Pinkston and Christina Frees. The MEC sincerely thanks Jake Jones for his service on the past two Negotiating Committees. Jake recused himself from the committee. AFA Senior Staff Attorney Kimberley Chaput will join the committee for Open Time negotiations.

Keep in mind the recently selected Joint Negotiating Committee (JNC) is a different committee that will negotiate a combined contract pursuant to the Alaska Airlines-Virgin America merger.

“It’s painfully obvious the Open Time Trial is not working for the Membership,” said MEC President Jeff Peterson. “Let’s keep in mind this new system was always designed as a trial, which is why the parties agreed to an ‘opt out’ clause. The MEC sincerely thanks everyone for taking part in the surveys and sharing their comments, which has given us a lot of material for upcoming negotiations. Flight Attendants want a simplified system without all the confusing codes and a much-improved ability to trade day-for-day or greater that is not necessarily tied to day-of-departure. AFA is committed to delivering a workable Open Time system to our Flight Attendants that is supported by a comfortable majority of our group.”

You will be hearing a lot more about Open Time in the coming months as negotiations progress.

If you have any questions or concerns, contact your Local Executive Council (LEC) president.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

Single PSS Is Coming: What It Means For You

Tonight, the Alaska and Hawaiian merger will reach another major milestone—the integration of both airlines into a single passenger service computer system (PSS). While this change will affect Flight Attendants less than other groups—like Customer Service Agents and airport staff—there are still important updates you should know. Block2Block App and Onboard Service Pre-merger Hawaiian Flight […]

Navigating Acute & Delayed Stress As A Flight Attendant

Stress is an inherent aspect of the Flight Attendant profession, often stemming from the demanding nature of responsibilities and the unpredictable nature of air travel. It’s essential for Flight Attendants not only to understand the different types of stress they may encounter but also to recognize the warning signs of acute and delayed stress for […]

Protect Yourself From Potential Discipline on Social Media

Our Grievance Committee would like to provide background on social media, protected classes, and discipline. Federal protected classes include race, color, religion, sex (including pregnancy, sexual orientation, or transgender status), national origin, age, disability, or genetic information.  Alaska’s People Policy says: Personal Conduct22. Threatening, intimidating, or discourteous behavior, including abusive, profane, or obscene language, acts, […]

Human Rights & Equity Committee Meeting Recap – 1st Quarter 2026

On Wednesday, March 25, our AFA Human Rights & Equity Committee Chairpersons met to discuss their ongoing activism to raise awareness and create positive change within our workplace and community. Your representatives attending the meeting included Louise Borras (LAX-pmAS), Bruni Agosto-Pinal (LAX-pmHA), Aaron Miller (PDX), Nyachan Chuar (ANC), and Yan Yan Teague (SEA). MEC Human […]

Pre-Merger Hawaiian Inflight Service Committee Update – March 2026

Editor’s Note: Our MEC Inflight Service Committee now represents both pre-merger airlines, but management still makes service decisions that affect each group of Flight Attendants differently. This update covers changes for both Hawaiian- and Alaska-branded flying, but is specific to aircraft flown by pre-merger Hawaiian Airlines crews. As the work of the merger progresses, we […]

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