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        You are here: Home / Archives for pmAS

        Reserve Committee Meeting Recap – 2nd Quarter 2025

        June 23, 2025 17:00

        This message is for pre-merger Alaska Flight Attendants

        On Thursday, June 19, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Brandi Urban (ANC), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Adrian Alcantara (SAN). Also present was MEC Reserve Committee Chairperson Julie Thornton and MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill.

        The committee met with the Interim Managing Director of Inflight Crew Scheduling & Inflight Operations (South) Sara Cook and Interim Manager of Inflight Crew Scheduling Matthew Trujillo.

        The committee is next scheduled to meet on Thursday, September 11.

        Topics of Discussion

        The committee reviewed several items during both internal AFA-only discussions and meetings with management. Some of the topics discussed include:

        • Utilization of Reserves: Our Reserve Committee is requesting relief as Reserve Flight Attendants are currently being utilized at an overall rate of 94.1%. Management has increased the number of reserves in SEA for August in hopes of providing some relief.
        • Crew Scheduling: Management has created a new position within her division called Inflight Duty Manager (IFDM). The IFDM will offer 24/7 support in scheduling for Flight Attendants. Management is currently in the interview process and aims to have seven IFDMs ready to begin before the end of this year.
        • Increase in No-Shows and Non-Contactables: We are experiencing issues with Flight Attendants’ cell phone providers, which are preventing them from receiving incoming calls from scheduling. It is essential to ensure you have service while on call and while on APSB. The Committee is working closely with management to address these recent occurrences. If you have received points recently due to issues with your cell phone provider, please reach out to your local Reserve Committee so we can investigate on your behalf.

        What The Committee Is Working On

        1. Developing Additional Tools & Resources for Reserve Flight Attendants. Working to update Reserve 101 & the Reserve survival guide with new CBA provisions.
        2. Assisting Probationary Flight Attendants Through the Reserve Buddy Program. Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Reserve Buddy program. Also, developing a checklist of common topics that new hire Flight Attendants need assistance with within the first 30 days after graduation.
        3. Addressing Reserve Contractual Concerns. Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management complies with our contract.

        We Want to Hear From You!

        Do you have feedback for the committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Reserve Committee is your voice to management. You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Reserve Committee Tagged With: committee meeting, pmAS

        Joint Contract Negotiations Session 4 – June 2025

        June 20, 2025 13:00

        This message is for both pre-merger Alaska and Hawaiian Flight Attendants

        • Our JNC met with management this week on June 17 to June 19 in Seattle; our next negotiation session is scheduled for July 15 to July 17
        • The JNC conducted a concourse walk at SeaTac Airport to address question and gathering feedback from Alaska and Hawaiian Flight Attendants
        • Research and consultation continues in preparation for the next negotiation session scheduled for July 15 to July 17

        Negotiations Update

        The AFA Alaska + Hawaiian Joint Negotiating Committee (JNC) met this week for three days of collective bargaining with management.  The JNC met with management on June 17 to June 19 in Seattle, WA.  At the negotiating table for this session were:

        Representing AFA and our Flight Attendants  Representing Management
        Tim Green, Joint Negotiating Committee ChairpersonRyan St. John, Vice President, Finance, Planning and Investor Relations, Alaska
        Martin Gusman, Joint Negotiating Committee MemberMatt Prainito, Vice President of Inflight, Alaska
        Jeffrey Fuke, Joint Negotiating Committee MemberCarmen Williams, Managing Director, Labor Relations, Alaska
        Virginia Fritz, Joint Negotiating Committee MemberMike Link, Labor Relations Program Manager, Alaska
        Heather Reier, Joint Negotiating Committee MemberKaren Themelis, Senior Labor Relations Business Partner, Alaska
        Paula Mastrangelo, AFA Senior Staff NegotiatorKalani Sloat, Senior Director, Labor Relations, Hawaiian
         Allen Thieman, Managing Director, Crew Scheduling and Crew Pay, Hawaiian

        During the most recent negotiating session, our Joint Negotiating Committee (JNC) concentrated on the proposals that have been part of our ongoing discussions with the company. We successfully reached agreements on several provisions across different sections; however, there are still additional areas that require attention and resolution. In the time leading up to our next meeting with the company in July, our JNC will continue to engage in thorough research and consultation with our subject matter experts. This process is critical to ensuring that we make well-informed decisions that align with the best interests of our collective group and enhance our overall negotiation strategy.

        Section by Section Progress

        Sections discussed in this session:

        • Section 13 – Uniforms (HA CBA Section 6)
        • Section 18 – Reduction in Force (HA CBA Section 16)
        • Section 27 – Association General (HA CBA Section 22)
        • Section 34 – Lodging and Transportation (HA CBA Section 4.C and Section 4.E)

        Sections in ongoing discussion:

        • Section 6: Seniority (HA CBA Section 9)
        • Section 15: Leaves of Absence (HA CBA Section 17)
        • Section 19: Grievance Procedure (HA CBA Section 23)

        SEA Concourse Walk

        Before we resumed our discussions with the company, our Joint Negotiating Committee (JNC) conducted a concourse walk at SeaTac Airport on Monday, June 16. Representatives were present at KCM, N-Gates, and S-Gates from 8:30 AM to 11:00 AM PT. The JNC had the opportunity to meet with Flight Attendants from both Alaska and Hawaiian Airlines as they started their daily work assignments. They were able to answer questions, address concerns, and gather suggestions.

        If you missed the chance to meet with the JNC and have any thoughts you would like to share, please email the JNC at jnc@afaalaska.org.

        What’s Upcoming

        Our next session with management is scheduled for July 15 to July 17.

        Filed Under: AFA News Now, Joint Negotiating Committee (JNC) Tagged With: pmAS, pmHA

        Hotel Committee Meeting Recap – June 2025

        June 13, 2025 13:00

        This message is for pre-merger Alaska Flight Attendants

        Updated 06/13/2025 17:56 PT to remove a reference that indicated that there were no PVR layovers in July. There are in fact scheduled PVR layovers; these crews will be relocated to the crew hotel’s sister property.

        On Monday, June 9, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), and Kanani Vallot (SAN), with MEC Hotel Committee Chairperson James Bozanich facilitating the meeting.

        The Committee met with Senior Crew Hotels Support Specialist Nichole Turner, Crew Hotels Support Specialist LaFay Williams and Director of Crew Planning Trisha Bennett.

        The next scheduled Hotel Committee meeting is Monday, July 14.

        Topics of Discussion

        The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

        • City Specific Updates:
          • PVR: Our crew hotel is closing down on June 30 for renovations. Once they shut down, crews will be relocated to their sister property until renovation work is completed in October.
          • BOS: Our former crew hotel has completed its renovations, and the crew will begin to see trips with some layovers here in July. Please refer to the Hotel Hotline for complete details on these markets.  
        • Hotel-Provided Transportation: The Hotel Committee has been made aware of a van time discrepancy at properties that provide their own transportation. The time printed on the sign-in sheet (or communicated through the MyCrewCare app) is the recommended departure time provided by API. Unfortunately, this time does not always coincide with the transportation schedule provided by the hotel. To ensure crews are not late to the gate, please take the hotel shuttle immediately prior to the recommended departure time. For example, if your recommended departure time is 09:40, and the hotel provides shuttles every 15 minutes, crews will need to take the 09:30 shuttle, not the 09:45 shuttle. API is working on a fix for this discrepancy so that the exact shuttle times are communicated.   
        • Hotel Auto-Processing:  Another issue discussed was the auto-processing of hotels anytime there is a change to a pairing. When a pairing is changed (such as a posted delay), the change causes the hotel to be removed temporarily. There are positives and negatives to this. If a layover is significantly reduced, the system will remove the long-stay property and book the short-stay property so the crew member has an appropriate hotel. However, it poses a challenge when there are minimal schedule changes and multiple hotels in a market that we use. In this case, one long layover property could be swapped for another. The Hotel Committee has asked that guardrails or buffers be implemented so that minimum schedule changes do not cause drastic hotel changes. Crew Hotels will work with Crew Scheduling to see what can be done to prevent this when it is unnecessary.  

        What The Committee Is Working On

        1. Conducting Hotel Site Visits: The Hotel Committee conducts visits to hotels that are considered by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Scheduled site visits include RSW (June), SEA (June), OKC (June), and FAT (July). We do not anticipate many site visits will be scheduled for the second half of 2025. Market reviews are triggered by factors such as contract expirations, crew complaints, and opportunities for cost savings. Depending on the outcome of these reviews, additional site visits may be arranged in those cities.
        2. Hotel Gainshare Program: MEC Hotel Committee Chairperson James Bozanich, MEC President Tim Green, and MEC Vice President Brice McGee met with Labor Relations led by Carmen William and Mike Link on June 12 for the second Hotel Gainshare investigatory meeting. Company subject matter experts (SMEs) Brittany Audette, Trisha Bennett, and Nichole Turner also attended. Topics discussed included answers to questions posed at the first meeting, updated data analysis, and back-end process challenges and requirements.  The company has been given further action items, and the group will meet again in July to discuss the program further.    

        We Want to Hear From You!

        Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

        Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

        Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Hotel Committee Tagged With: committee meeting, pmAS

        Inflight Service Committee Meeting Recap – 2nd Quarter 2025

        May 30, 2025 13:00

        This message is for pre-merger Alaska Flight Attendants

        On Thursday, May 15, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), and Chase Vandergrift (SAN). MEC Inflight Service Committee Chairperson Stephanie Garnett was also present.

        The committee met with Senior Inflight Experience Program Manager Matthew Coder, Principal Cabin Product and Experience Manager Chris Dela Rosa, Director of Cabin Experience David Scotland, Director of Food and Beverage Products Mita Padhi, Manager of Food and Beverage Planning and Programs David Rodriguez, Senior Food and Beverage Product Manager Jessica Johnston, Food and Beverage Planning Systems Manager Gayatri Watwe, Principal Food and Beverage Programs Gracie Truex, Director of Catering Operations Andrew Moyer, Catering Safety Compliance Manager Raena Alonzo, Regional Catering Performance Manager Jayson Yang, and Regional Catering Performance Manager Katie Thompson. We also met with Service Strategy Product Manager and Marketing/Sales Jesse Starmer, IT Contractors Chris Pettigrew and Chris Daniels, and the new Managing Director of Products & Experience Mark Krolick.

        The next committee meeting is scheduled to take place on Thursday, September 18.

        Topics of Discussion

        The Committee discussed several topics during internal AFA-only conversations and when meeting with management. Some of the items included:

        Aircraft Interiors

        • New Overhead Bin Signage and Lavatory Placards: New reserved overhead bin signage and lavatory trash placards are currently being installed. The lavatory placards are intended to mitigate the misuse of the amenity cabinet, which contains toilet seat covers, as a trash compartment by passengers, especially on the 737 MAX. Please inform your Local Inflight Service Committee if these placards are effective.
        • Concerns Regarding Aircraft Cleanliness: There have been recent concerns regarding aircraft cleanliness, particularly the galley 1 trash compartment on the MAX 9. The area surrounding the trash container should be cleaned daily according to the RON cleaning schedule. Additionally, the cleanliness of the new hard plastic material used for the forward bulkheads in newer cabin interiors has been noted. These bulkheads tend to show dirt and grime, including footprints. Management acknowledged that this material is not meeting expectations, and alternatives are being evaluated. In the meantime, Fleet Service should clean and wipe down the bulkheads regularly. If you notice any cleanliness issues on the aircraft, please report them.
        • Reporting Broken Lavatory Furnishings: If you encounter broken lavatory furnishings, such as toilet paper or soap dispenser holders, please document these issues as a cabin discrepancy. It has been noted that Fleet Service has increased the frequency of deep cleanings for some aircraft and expanded the number of locations where these cleanings occur.

        Catering Operations

        • Ice Quality Issues: Ice quality has been a significant issue due to a vendor change in Seattle. Management is working with LSG to switch vendors immediately, and a quality improvement is expected. Please be diligent in reporting any ice issues using catering feedback tool in Block2Block as we head into the warm summer months.
        • Old Carts on SEA-ANC Flights: Concerns were raised regarding old carts not being removed from the aircraft on SEA-ANC flights, and follow-up is requested from the SEA and ANC kitchens.
        • Missing Meals and Meal Components: Issues with missing meals or meal components, shortages of gold chocolate bars, and an influx of new catering staff have been prevalent. While these issues are frustrating, please continue to report them using the catering feedback tool in Block2Block.
        • Trash Cart Replacement Procedures: When an aircraft is re-catered, the empty trash cart in the aft galley (G4) should be replaced, not just emptied. Seattle has been experiencing ongoing issues with a shortage of carts due to handling by catering personnel. The catering operations team has assured us that new carts have been integrated into the system, and this issue should be resolved soon.
        • Use of Onboard Supplies by Fleet Service: Fleet Service Agents using onboard supplies, such as gloves and trash bags, for cabin cleaning was brought up. They should be using their station-provided supplies.
        • Procedure for Pre-Ordered Meals on Last-Minute Aircraft Swaps: The Committee expressed the need for a procedure to transfer pre-ordered meals to a new aircraft in the event of a last-minute aircraft swap. The catering operations team will work on establishing this procedure to mitigate issues during such events.

        Inflight Mobile

        • Updates to Block2Block App: The inflight mobile team is rolling out an update to Block2Block, which will require Flight Attendants to certify their pre-flight readiness in three categories. Early adopters have already received this update. The Committee has noted that some certifications are pre-trip and not pre-flight, which should be removed from subsequent legs of multi-leg trips.
        • Contactability Rollout: Contactability in Block2Block will be rolled out in mid-June. This feature will allow Crew Scheduling to contact Flight Attendants in the event of a schedule change via the Block2Block team messaging function.
        • Development of Block2Block 3.0: Block2Block 3.0 is still in development, and the Committee previewed the various functions the team is working on. The update will include different views for pre-flight, boarding, and service processes. The Committee believes this enhancement will introduce valuable features to the app.

        Cabin Product Team Updates

        • Sustainable Product Testing: Management is interested in testing more sustainable products, such as bamboo cutlery and fiber-based food containers. The Committee will monitor this testing to ensure these products are safe and easy for Flight Attendants to use onboard.
        • Clarification on Snack Loading: Management acknowledged the confusion caused by loading two types of snacks in the beverage cart on LH and PLH flights, especially now that only one type of snack is served on all flights. The second snack is not intended for premium class. The team will work on ensuring that only the type of snacks designated for a specific flight are loaded into the food cart.
        • Premium Class Snack Basket Update: The premium class snack basket is currently on hold but is still expected to launch in the future. The Committee will ensure that sufficient testing is conducted and that an adequate amount of product is loaded to deliver this service without disappointing passengers.
        • Blanket Availability Issues: Management noted ongoing challenges in receiving enough blankets for PLH flights due to a shortage caused by a held shipping container. Consequently, crews will continue to experience inconsistent blanket availability for the time being.
        • Potential Upcoming Service Changes In The Future: The marketing department would like to explore and possibly start preliminary testing for additional crew support for the First Class Cabin. They are very early in this exploration, but our Inflight Service Committee Chairpersons emphasized the need to evaluate the balance of duties and establish very clear procedures if this moves forward. Management is also evaluating a full bar pre-departure selection and would like to begin testing that service. The Committee expressed concerns, including wanting to make sure our Flight Attendants are set up for success. This includes providing proper tools, individual water at seats, and clear procedures and training materials.

        What The Committee Is Working On

        1. More Inflight Service Committee Involvement in Onboard Testing: Our MEC and management recently signed a letter of agreement (LOA) to allow Committee Members to participate in onboard product testing. For future testing, we want to use Committee Members whenever possible as part of the working crew or as a cabin observer. The Committee will continue to push for extensive onboard testing before any sweeping service changes are rolled out. 
        2. Optimize Cart and Galley Loading: We all know space is at a premium onboard. The Committee wants to look at how we can make cart setup and galley packing even easier for crews and help minimize the steps necessary to begin service. We’ll take a thoughtful approach and look at creative solutions to help make our jobs easier.
        3. Updated Reporting Tools: We want to work with management to streamline the catering feedback tool in Block2Block so that reporting is easier for Flight Attendants and requires fewer steps. The Committee would also like management to explore adding a Fleet Service reporting tool that’s as easy to use as the catering feedback tool. This new tool should facilitate the easy reporting of missing supplies, such as alcohol wipes, lavatory supplies, and issues with dirty airplanes, all of which can affect inflight service.

        We Want to Hear from You!

        Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block. If you’ve experienced a safety-related issue, please submit a report through ReportIt! Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

        Do you have other feedback for the Committee or items you’d like brought up with management? Please let us know! Your Local Inflight Service Committee is your voice to management. You can find our contact information on the Inflight Service Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Inflight Service Committee Tagged With: committee meeting, pmAS

        Hotel Committee Meeting Recap – May 2025

        May 26, 2025 17:00

        This message is for pre-merger Alaska Flight Attendants

        Our AFA Local Hotel Committee Chairpersons held two meetings recently. The first meeting occurred on Monday, May 12, when they had their monthly video call with management. The agenda included updates on current layover hotels and transportation providers and discussions about ongoing concerns.

        The second meeting occurred on Wednesday, May 21, in PDX. This meeting was the API Quarterly Business Review (QBR) and involved a broader discussion with management, representatives from the crew accommodations management vendor API, and representatives from ALPA. Dori Marron (ANC), Kelly Hepworth (PDX), Hilary Streem (SFO), Chris Cardenas (LAX), Kanani Vallot (SAN), and MEC Hotel Committee Chairperson James Bozanich represented you at this meeting. AFA Hawaiian MEC Hotel Committee Chairperson Matt Michell was also present.

        The Committee met with Senior Crew Hotels Support Specialist Nichole Turner, Crew Hotels Support Specialist LaFay Williams, Hawaiian Airlines Crew Hotel Support Specialist Tamotsu “Tomo” Hirai, Manager of Crew Hotels Diane Szubert, Director of Crew Planning Trisha Bennett, and Managing Director of Operations Staffing and Resource Management Brittany Audette from management.   

        The next scheduled Hotel Committee meeting is Monday, June 9.

        Topics of Discussion

        The committee reviewed several items during the meeting with management, most of which focused on hotel decisions and challenges in our layover markets. Some items discussed include:

        • Transportation Time Adjustments: To fully abide by the CBA requirements for ground transportation for both AFA and ALPA, Crew Hotels has compiled and reviewed data in all of our layover cities to determine where changes need to be made. They will set different ground transportation times for time of day and day of week/holidays to ensure the crews are not arriving at the airport more than 15 minutes before report time (CBA §34.B.3). Nineteen of our layover cities will have these changes made starting June 1, and Crew Hotels will continue with this cadence every month until all cities have updated ground transportation times. Crew Hotels will also closely monitor the delays to ensure they have these times set correctly.   The hotel hotline will be updated accordingly. Please ensure you are writing a CrewCare report when you have a van time discrepancy so that changes can be made if necessary.  
        • Internal Processes: Much of the meeting focused on internal processes for administering the ad hoc list, processes for pre-site visit work, process changes for site visit flow, a central hosting platform for all city-specific hotel information, and MyCrewCare updates. The Crew Hotel and API team are also growing due to the AS+HA merger. We discussed the roles and responsibilities of the new team members.  
        • MyCrewCare Enhancements: One exciting enhancement to the MyCrewCare app launching in Q3 is the “Track My Ride” link. This link connects to our ground transportation provider, DART, to give real-time GPS information regarding your van, similar to how Uber displays information about your ride. You will be able to see the van location and driver and van information. This will enhance the safety of your ride, so there is no mistaking which transportation is yours. DART provides 60% of our ground transportation needs network-wide, so this will be a significant enhancement for our crew members. API is also reaching out to Allied Transport and Desert Coach about incorporating their location services into the MyCrewCare app. Another app feature discussed was the “Are You Safe” communication tool that crews can use to let Crew Scheduling know they are safe if a safety or security event happens in a layover city. This has not yet been activated for Alaska crew.   
        • Relocations:  Relocations will be necessary in PVR (due to renovations, July through October) and LIR (due to bridge asphalt resurfacing, time frame TBD). The Hotel Committee discussed options for these relocations. Crews will also experience temporary layovers in OKC from mid-July to mid-August, and a suitable hotel was discussed for these layovers. As a reminder, we cannot disclose hotel information on a public forum. Hotel changes will be communicated through an Informational Bulletin or the Hotel Hotline.   

        Important Information from the Hotel Committee

        • When Something Isn’t Right: We cannot express the importance of filing a CrewCare report and, for more significant issues, an AFA Alaska Online Support Center ticket when something is not right. With a recent relocation in MCO, crews were involuntarily moved by the hotel (“walked”) from the relocated property to a non-contractually compliant property. This is a CBA violation, and the Grievance and Scheduling Committee will need an AFA Alaska Online Support Center ticket filed to aid them in bringing this forward for resolution. Other examples are ground transportation providers using one shuttle but stopping at multiple hotels, extended hotel wait times, etc. If you are ever in doubt about your situation, please contact your Local Hotel Committee for guidance on what reporting route to take.  
        • Transportation Safety: Crews should never be required to be transported in company-provided transportation when the shuttle cannot safely accommodate all crew members and luggage. We have seen reports of Suburbans/large SUVs being sent for a complement of six crew members, which requires luggage to be stored on laps or at the feet. This is not safe. We have also seen transportation scheduled for extended surface deadheads that is inadequate for crew comfort. If there is any doubt about your ride, please contact Crew Scheduling immediately and inform them of the problem so that alternate or additional transportation can be arranged.  

        What The Committee Is Working On

        1. Conducting Hotel Site Visits: The Hotel Committee conducts visits to hotels that are considered by management to ensure that the selected options provide the safest and most comfortable layover experience for Flight Attendants. Scheduled site visits include RSW (June), SEA (June), and FAT (July). We do not anticipate many site visits will be scheduled for the second half of 2025. Market reviews are triggered by factors such as contract expirations, crew complaints, and opportunities for cost savings. Depending on the outcome of these reviews, additional site visits may be arranged in those cities.
        2. Hotel Gainshare Program: MEC Hotel Committee Chairperson James Bozanich, MEC President Tim Green, and MEC Vice President Brice McGee met with Labor Relations led by Carmen William and Mike Link on May 12 for the first Hotel Gainshare investigatory meeting. Company subject matter experts (SMEs) Brittany Audette, Trisha Bennet, Diane Szubert, and Sara Cook also attended. The purpose of the meeting was to begin discussions on the program’s feasibility at Alaska. Hotel data was presented, and each side identified research items needed to further the conversation. The group will meet again on June 12 to review these items and discuss the next steps.      

        We Want to Hear From You!

        Don’t let any unacceptable experience with a layover hotel or ground transportation provider go unnoticed! Please report the issue via CrewCare so that it can be addressed. CrewCare is the only official way to report issues, as the Hotel Committee does not monitor social media channels.

        Each CrewCare submission is forwarded to your AFA Hotel Committee, Crew Hotels (Alaska management), API and the hotel or ground transportation provider. This ensures quick action can be taken to correct the issue or fix it for the next crewmember. It also allows us to monitor hotel and transportation trends. You can quickly file a CrewCare report using the web app on your IMD home screen or by clicking here.

        Do you have any other feedback you would like to share with the committee or any specific items you want us to bring up with management? Please let us know! The Local Hotel Committee is here to represent you and ensure management hears your voice. You can find our contact information on the Hotel Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Hotel Committee Tagged With: committee meeting, pmAS

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