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[L-AS] Introducing Your MEC Grievance Committee Payroll Representative

This message is for pre-merger Alaska Airlines Flight Attendants

Your Master Executive Council (MEC) conducted interviews earlier this month for the new MEC Grievance Committee Payroll Representative position. The MEC would like to thank the candidates who demonstrated willingness to represent our Flight Attendants. After thorough deliberation, the MEC has appointed Kiara Jenkins to the position.

About Kiara

Kiara Jenkins spent her childhood on the island of Guam and, in 2008, graduated from Olympia High School in Olympia, WA.  Before pursuing a career as a Flight Attendant, she worked at Starbucks as a supervisor and coached club and high school volleyball for 3 years. She has been ANC, SEA, and LAX-based since joining the Alaska family in 2011. Previously, she served as the Government Affairs Committee Chairperson for Council 18 in LAX. On any given day, Kiara can be found hosting homemade dinners for friends, barbecuing outdoors, or spending quality time with her family.

About The Position

The Payroll Representative works under the umbrella of the MEC Grievance Committee and is  responsible for working with management to advocate for Flight Attendant interests in all matters pertaining to Flight Attendant pay.  In addition, the Payroll Representative also works closely with the Benefits, Scheduling, and Reserve Committees to handle and assist in the resolution of Flight Attendant pay concerns and issues.  Additional information about the position can be found by clicking here.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Grievance Committee Chairperson Stephanie Adams

AFA Issue Reporting and Resolution

Last year, your AFA Alaska Master Executive Council (MEC) introduced the AFA Alaska online support center.  The system is designed for you to document and report scheduling and reserve concerns, situations where you might be facing discipline, potential contractual grievances, and any other issue where you might need AFA support.  The system also allows AFA representatives to better track issues that are occurring, identify trends, and address and resolve issues with management.

You can access the system using the following link:

Click here to access the AFA Alaska Online Support Center

Reporting New Issues

You can report a new issue in the system by opening a ticket, just follow these steps:

  1. Visit http://support.afaalaska.org/
  2. Click the blue “Open a New Ticket” button
  3. Fill in your personal information (including a non-company email address)
  4. Select the help topic that relates to the issue
  5. Fill in the issue-specific information and provide details

From this screen, you’ll also be able to attach pictures, PDF files, screenshots, and other information that will help your AFA representatives to have more information available about the issue.

Once you’ve opened a ticket, you’ll receive a confirmation email and with a ticket number.  Behind the scenes, your ticket will be assigned to an AFA representative who will assist you with the issue.

What Happens Next

The AFA representative assigned to your case will work with management to determine a resolution.  If management agrees, then the representative will contact you and advise you of the resolution.  If AFA and management do not agree, the AFA representative might escalate the issue.

What are SRB and ADR?

When the AFA representative assigned to your case and management are unable to come to a mutually acceptable resolution, the AFA representative might escalate the issue to Scheduling Review Board (SRB) if the issue is related to scheduling or Alternative Dispute Resolution (ADR) for all other issues.

SRB and ADR meetings are typically held every other week. Issues can sometimes take a few months to resolve based on the work and discussion involved between management and AFA. If an issue gets resolved in SRB/ADR, the AFA representative assigned to your case will contact  you and advise you of the outcome.

Grievances

If there is no resolution in SRB or ADR and there is a contractual violation, AFA will file a grievance.  Contractual grievances must go through the grievance procedures as outlined in section 19 of the Flight Attendant Contract.  If the grievance is not resolved there, it may be escalated to the System Board of Adjustment, where the case would be heard before a neutral arbitrator.  Information about the System Board of Adjustment can be found in section 20 of the Flight Attendant Contract.

Checking on Open Issues 

With your ticket number, you can track the status of the ticket online, add additional information and attachments for your AFA representative to have available.  To check on your ticket:

  1. Visit http://support.afaalaska.org
  2. Click the green “Check Ticket Status” button
  3. Enter your email address and ticket number
  4. Click the “View Ticket” button

As always, the more information and evidence you attach to the ticket (i.e., screenshots, emails, etc.), the better your AFA representatives can assist you.

Questions?

If you have questions about reporting issues to AFA or how issues get resolved, please contact your Local Grievance Committee.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Grievance Committee Chairperson Stephanie Adams

[L-AS] JCTE Contractual Waivers Not Installed

This message is for pre-merger Alaska Airlines Flight Attendants

Yesterday, AFA released a communication regarding JCTE contractual 48/7 and out of base waivers that were supposed to be installed in an update to JCTE last night.  Early this morning, we were advised by management that the update to the JCTE software was not successful and these waivers have not been installed.  As of now, management has been unable to provide us with a timeframe as to when we can expect the software to be successfully updated.

Please be mindful when grabbing or trading trips that JCTE continues to lack these waiver notifications. If you have any questions about JCTE contractual waivers, please contact your Local Scheduling Committee.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Scheduling Committee Chairperson Jake Jones

[L-AS] Transition Training Bidding Re-Open

This message is for pre-merger Alaska Airlines Flight Attendants

AFA has been advised of a processing error involving the time that Transition Training bidding was closed within the bidding system.  According to the Airbus Transition Training Letter of Agreement, bidding was supposed to close on Friday, May 4, 2018 at 5 PM Pacific time.  In actuality, bidding closed at 9 AM Pacific time.

As a result of this error, Transition Training bidding has been reopened to allow additional time to enter and modify bids.  Bidding will now close tomorrow, May 9, 2018, at 5 PM Pacific time.  If you have already submitted a Transition Training bid, your original bid has been saved and will remain on file.  If you submit a new bid at this point in time, any new bid will override your previously submitted bid.

As a reminder, it is important that you bid enough dates for Transition Training to ensure that you are awarded one of your preferred slots.  If you do not bid or do not bid enough dates, you will be assigned a Transition Training date by Crew Planning.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

[L-AS] JCTE Contractual 48/7 and Out of Base Waivers

This message is for pre-merger Alaska Airlines Flight Attendants

AFA was advised that JCTE will be receiving an update on the evening of May 8, 2018, that will include the contractual 48/7 waiver (Section 8.L) and out of base warnings that previously existed in eMaestro.  It is important to remember when picking up or trading, you may be required to waive or accept provisions.  If you waive a provision when processing a direct trade, you will also be waiving the contractual protections for the Flight Attendant receiving the trip.   Prior to processing a trade, it is important that you discuss any contractual waivers with the Flight Attendant who will be receiving the trip and determine whether s/he agrees to any contractual waivers.  If you choose to accept the waivers when processing a trade, this acceptance will be noted in the system and pay protection and/or rest requirements may not apply.  Refer to Section 8.N of the CBA for waiver of contractual rest.

If you have any questions about JCTE contractual waivers, please contact your Local Scheduling Committee.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Scheduling Committee Chairperson Jake Jones

Joint Contract Negotiations Session 7 – September 2025

Our JNC made significant progress in shaping our JCBA, successfully reaching a Tentative Agreement on Section 13 – Uniforms. Key provisions include enhancements to uniform standards, ensuring protective measures such as no surnames on name tags from the Hawaiian CBA. While we continue discussions on various sections, including Air Safety Health and Security, Training, and Commuter Policy. We appreciate feedback from the 2207 Flight Attendants who participated in our recent Vacation Survey.

Refreshed Inflight Mobile Device (IMD) Distribution

This message is for pre-merger Alaska Flight Attendants Management has recently informed our Master Executive Council (MEC) that they are distributing new Inflight Mobile Devices (IMDs) to Flight Attendants with devices nearing the end of their lifecycle. The specific schedule for this distribution will be communicated by management separately. Flight Attendants with the oldest devices […]

Scheduling Committee Meeting Recap – September 2025

This message is for pre-merger Alaska Flight Attendants On Tuesday, September 23, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at Alaska Airlines Corporate Headquarters to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), […]

Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the first group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

Inflight Service Committee Meeting Recap – 3rd Quarter 2025

On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered […]

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