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Hotel Committee Meeting Recap – 4th Quarter 2021

Hotel Committee

  • Our AFA Hotel Committee Chairpersons met on Thursday, December 9 to discuss their ongoing program of work to protect and improve the quality of Flight Attendant hotel accommodations and ground transportation providers.
  • The Committee met with representatives from management and the Company’s crew accommodations vendor to review current trends and concerns related to layover hotels and transportation.
  • More than ever, the Committee needs your help in reporting hotel and transportation concerns through CrewCare.  If issues aren’t reported through CrewCare, then management believes they don’t exist!

On Thursday, December 9, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management.  Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Cassie Dole (SFO), Kimberly Hillebrand (LAX), and Kanani Vallot (SAN).  Also present were MEC Hotel Committee Chairperson Laura Hinojosa, MEC Hotel Committee Vice Chairperson Jodi Snow, and MEC Vice President Brian Palmer.  The committee also met with Crew Hotel Support Specialist Alyssa Umagat, Senior Crew Hotel Support Specialist Nichole Turner, Manager of Crew Hotels & Administration Ethan Coughlin, and Managing Director of Crew Planning & Resource Management Cathy Cao from management.  Representatives from the Company’s crew accommodations vendor Accommodations Plus International (API) and ALPA participated in the meeting as well.

Topics of Discussion

The committee reviewed a number of items both during the meeting with management and API.  Some items discussed include:

  • Review of the overall condition of the hotel industry and how the industry is recovering from the pandemic.
  • Overview of new technology options being offered by API that may improve the flow of information about hotels and ground transportation to crewmembers.  Management will be working with API to evaluate how the options could be used at Alaska.
  • Review of the Company’s utilization of hotels by city
  • Review of CrewCare reports filed (both complaints and compliments).  Compared to 2019, reports filed in 2021 are down substantially.  Management believes that this means things have improved.
  • Upcoming hotel changes in BZN, SAT, SMF, and PHX in early 2022.  Watch the Hotel Hotline for information about the changes (F/A Website > Hotel, Travel, & Station > Hotel Hotline)
  • Discussion about the holiday meal availability list that is traditionally published showing options for each layover hotel.  Management has been having challenges getting hotels to respond and some hotels are providing inconsistent information.  They are working to clarify.

What The Committee Is Working On

  1. Conducting Hotel Site Visits.  Visiting hotels under consideration by management and advocating for management to select the hotel that will provide the safest and most comfortable layover experience for Flight Attendants.
  2. Investigating CrewCare Reports.  Reviewing CrewCare reports and working to hold hotel and transportation providers accountable through management and API.
  3. Working to Improve Unscheduled Layover Hotels.  Conducting a full review of the Company’s alternate hotel list and pushing for improvements when Flight Attendants have to stay at unscheduled layover hotels during irregular operations situations. 

We Want to Hear From You!

If you’ve had an unacceptable or substandard experience with a layover hotel or ground transportation provider, please report the issue!  Our AFA Hotel Committee receives a copy of every CrewCare report filed and each one is read and reviewed.  You can file a CrewCare report using the web app on your IMD home screen or by clicking here. 

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Hotel Committee is your voice to management.  You can find our contact information on the Hotel Committee page of the AFA Alaska website. 

Reserve Committee Meeting Recap – 4th Quarter 2021

Reserve Committee

  • Our AFA Reserve Committee Chairpersons met on Thursday, December 9 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
  • The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
  • Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues.  Please don’t hesitate to reach out!

On Thursday, December 9, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for our Reserve Flight Attendants.  Representing you at the meeting were Haley Hirsch (ANC), Conner Gallagher (SEA), Megan Zablan (PDX), Meg Casey & Camile Caldwell (SFO), Kanako Yamada (LAX), and Joe Coneglio (SAN).  Also present were MEC Reserve Committee Chairperson Julie Thornton, MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill, and MEC Vice President Brian Palmer.  The committee also met with Inflight Crew Scheduling Duty Manager Kiana Shaw from management. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Review of reserve utilization statistics for November 2021.  Utilization rates are substantially higher than management’s goals.  They are aware that they are working Reserve Flight Attendants hard.
  • Clarification about how Crew Scheduling handles situations when a Flight Attendant calls in and indicates they are tired or exhausted.
  • Review of reserve coverage levels.  Coverage was increased for December 2021 and is expected to remain at the increased level through the first quarter of 2022.
  • Issues and glitches with Crew Access that are affecting Reserve Flight Attendants.
  • Clarification about how Airport Standby (ASPB) assignments are placed into Open Time (OT) for self-assignment and whether or not management is contractually compliant.
  • Concerns that Crew Scheduling may be calling Reserve Flight Attendants more than once during the first 9 hours of domicile rest.
  • Procedures used by Crew Scheduling to award Personal Drops to Reserve Flight Attendants.
  • Review of 2022 initial training classes and how the Committee will be supporting our new hire Flight Attendants.

What The Committee Is Working On

  1. Pushing Management to Give Relief to Reserve Flight Attendants.  Advocating for improvements in flexibility through reasonable Adequate Reserve Coverage (ARC) numbers to allow for shifting/repositioning and increased personal drops.
  2. Getting Ready for New Hire Flight Attendants.  Preparing to support new hire F/As through presentations during initial training, participation in base orientation, and expanding the reserve buddy program.
  3. Addressing Reserve Contractual Concerns.  Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management is compliant with our contract. 

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Reserve Committee is your voice to management.  You can find our contact information on the Reserve Committee page of the AFA Alaska website. 

Human Rights Committee Meeting Recap – 4th Quarter 2021

Human Rights Committee

  • Our AFA Human Rights Committee Chairpersons met on Monday, December 6 to discuss their ongoing program of work to advance human rights within our workplace and community.
  • The Committee was scheduled to meet with management, but management cancelled the joint portion of the meeting with short notice due to the inflight management changes that took place at about the same time.  Management rescheduled the meeting to take place on January 11, 2022.
  • If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

On Monday, December 6, our AFA Local Human Rights Committee Chairpersons met to discuss their ongoing activism to build awareness and effect change within our workplace and community.  Representing you at the meeting were Matthew Cook (ANC), Yan Yan Teague (SEA), Sylvia Newbill (PDX), Sejal Patel (SFO), Louise Borras (LAX), and Erika Daniel (SAN).  Also present were MEC Human Rights Committee Chairperson Chip Hestle and MEC Vice President Brian Palmer.  The committee was also scheduled to meet with management, but management cancelled with short notice due to Travis’ departure from the inflight division that occurred at the same time. 

Topics of Discussion

Despite the fact that management was unable to participate, the committee still had the opportunity to provide updates, share concerns, and determine priorities for the ongoing work of the committee.  Some of the things the committee discussed include:

  • Concerns about low morale within our work group and the MEC’s continued work to have management adequately address the issue.
  • How to address situations when another employee uses terminology or language that is discriminatory in nature, including having another person present as an additional set of eyes and ears if the situation warrants it.
  • Using AFA Professional Standards as a resource to address concerns or conflicts between co-workers (including conflicts with Pilots).
  • Upcoming new AFA diversity pins celebrating Asian American/Pacific Islander (AAPI), Hispanic/Latinx, and Native American heritage months.

The committee was able to reschedule the meeting with management for Tuesday, January 11, 2022.  

What The Committee Is Working On

  1. Developing a Membership Survey.  Creating a membership survey to determine what Flight Attendants would like to see our Human Rights Committee address and prioritize going forward.
  2. Building Relationships with the Company’s Business Resources Groups (BRGs).  Working to establish relationships with leaders of the Company’s BRGs to find areas where we can join together to advance human rights within the scope of each group.
  3. Providing Support For Upcoming Negotiations.  Finding opportunities to build our collective power in upcoming negotiations through support of our Mobilization Committee. 

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Human Rights Committee is your voice to management.  You can find our contact information on the Human Rights Committee page of the AFA Alaska website. 

REMINDER: Uniform Allotments Expire December 31

Uniform Committee

  • Uniform allotments from the initial rollout of the Unisync uniform and the contractual allotment received in 2020 will expire on December 31, 2021.
  • If you order new items, be sure to try them on right away to make sure they fit properly.  Try to make any returns as soon as possible since you won’t receive a credit to your allotment until Unisync processes the return. 
  • If you have Unisync uniform pieces that are worn out and need to be repaired or replaced, the Company will do so for free.  Get in touch with your supervisor for help.

Any uniform allotment that you have remaining from the initial purchase of the Unisync uniform or subsequent contractual allotment will expire on December 31, 2021.  Any amount remaining in your allotment after December 31 will be returned to the company and does not roll over.  All Flight Attendants will receive a new contractual uniform allotment of $700 on January 1, 2022 that can be used throughout 2022 and 2023 (CBA section 13.D.1).

When You Receive Your Items, Try Them on Right Away

If you order new pieces, we recommend that you try them on right away to ensure that the sizing is correct.  If you need to return items and order new ones, options might be limited if stock becomes depleted and pieces are backordered.  As a reminder, you have 90 days to return an item from the date you receive it (CBA addendum to section 13, #2) 

Worn Out Uniform Pieces? The Company Will Repair or Replace Them For Free

Under our CBA, the Company is required to repair or replace any basic uniform pieces that are worn out due to normal use or any manufacturer’s defect.  There is no charge to your allotment to exercise this contractual provision.  Contact your supervisor if you need to make arrangements to have any worn uniform pieces repaired or replaced (CBA section 13.C.2).

Questions?

Your Local Uniform Committee is available to answer questions that you have or provide assistance.  Find our contact information on the Uniform Committee page of afaalaska.org.

Next Week: Committee Meetings with Management

Master Executive Council (MEC)

  • Several AFA committees will meet with management next week for regularly scheduled discussions of issues currently impacting Flight Attendants.
  • Each AFA Local Council/base sends a representative to committee meetings to ensure that the voices of all Flight Attendants are heard.
  • If you have concerns or items that you would like to see brought forward, please reach out to your respective Local Committee Chairperson prior to the meeting.

Most AFA committees hold meetings with management on a regular basis as a part of their advocacy work on behalf of our Flight Attendants.  These meetings are an opportunity for our Committee Members to bring concerns and issues forward and push for improvements to our workplace.  Representing you at these meetings is your Local Committee Chairperson (sometimes another Local Committee Member or LEC Officer may fill in), who is your voice to management on matters related to the committee.

Next week, several committee meetings are scheduled to take place with management.  They include:

  • Human Rights Committee on Monday, December 6
  • Retirement Committee on Tuesday, December 7
  • Reserve Committee on Thursday, December 9
  • Hotel Committee on Thursday, December 9
  • Inflight Service Committee on Friday, December 10

If there are items that you would like to see any of these committees bring forward to management at their upcoming meeting, please let your Local Committee Chairperson know.  Click below for contact information.

Human Rights Committee
Retirement Committee
Reserve Committee
Hotel Committee
Inflight Service Committee

We Will Never Forget – September 11, 2001

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Vacation Survey Now Open

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SEA Domicile Negotiations – September 2025

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Pre-Merger Alaska MEC Committee Interviews—October 2025

This message is for pre-merger Alaska Flight Attendants In accordance with Article VI.C of the AFA Alaska MEC Policy and Procedure Manual, the terms of office for the MEC Committee Chairpersons and other MEC-level positions align with those of the MEC Officers. Since the current term for the MEC Officers will conclude on December 31, […]

Merged MEC Committee Chairperson Interviews—October 2025

This message is for both pre-merger Alaska and Hawaiian Flight Attendants The integration of our Master Executive Councils (MECs) is progressing steadily. Our first group of committees successfully merged on June 1, and we are now planning for another group of committees to merge on November 1. As part of the committee merging process, our […]

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